JW Marriott Charlotte

Charlotte , , 600 South College Street (Show on Map)


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Summary of reviewsThe JW Marriott Charlotte is a luxurious hotel with exceptional service, amenities and location. Guests enjoyed the spacious and modern rooms with comfortable beds and top-notch amenities, as well as the quiet atmosphere for a peaceful night's sleep. The hotel is conveniently located in the heart of Center Charlotte, allowing for easy access to restaurants, shops and attractions. The dining options at the hotel were delicious with a wide variety of choices available and the breakfast buffet was particularly impressive. Staff at the JW Marriott Charlotte were praised for their exceptional service and attentiveness, going above and beyond to ensure a comfortable and enjoyable stay. Amenities such as the fitness center, rooftop pool and spa services were outstanding and added to the overall experience. While there were some criticisms such as slow service and subpar food at the hotel's restaurants or minor inconveniences in the rooms, guests overwhelmingly enjoyed their stay and highly recommend the JW Marriott Charlotte.
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Hotel with Spa
The Spa by JW at the JW Marriott Charlotte is a luxurious oasis that offers a range of rejuvenating and restorative spa treatments. The spa is the perfect complement to the hotel's fitness offerings and features 5 treatment rooms. The spa's menu includes a variety of services such as ayurvedic treatments, body wraps and scrubs, couples massages, eye and lip treatments, manicures and pedicures, massages, and waxing. There are also separate lounges for men and women. The spa uses advanced techniques and premier products to blend ancient healing practices with modern advances. Guests at the spa can increase their overall well-being and transform from stressed to relaxed and rejuvenated in just one hour of treatment. The Spa by JW is located on the second floor of the hotel.

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  Heated Pool    Outdoor Pool  


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5-Star Hotel

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Room Types
Guest room with king bed, no view Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.

Guest room with 2 queen beds, no view Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room has carpeted floors, a seating area with a TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

King Guest Room with City View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Queen Room - High Floor Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Large Corner King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit has 1 bed.

Large Corner King Room - High Floor The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

One-Bedroom King Suite with Sofa Bed - High Floor Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

King Room with Adapted Tub - Mobility Accessible The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.

King Room with Adapted Tub - Mobility Accessible/High Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

King Room - Hearing Accessible/High Floor Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.

Concierge Level King Room with City View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, executive lounge access, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.

Concierge Level King Room with Skyline View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

Concierge Level Queen Room with Two Queen Beds Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

Concierge Level Large King Room with Sofa Bed Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit offers 2 beds.

Concierge Level One-Bedroom King Suite with Sofa Bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit has 2 beds.

About JW Marriott Charlotte
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Guest Reviews
Location
The JW Marriott Charlotte is perfectly situated in the heart of Center Charlotte with a great location that allows guests to easily access everything in the downtown area. Guests can enjoy walking distance to numerous restaurants and attractions, including the Bank of America Stadium. The hotel is surrounded by plenty of restaurant choices both inside and outside, providing guests with ample options for dining and entertainment. Despite a few negative reviews about parking, the hotel's location garners a lot of positivity and is highlighted as one of its strongest features. Guests appreciate the specially located facility and particularly enjoyed the stunning views of the city from their rooms. Overall, the JW Marriott Charlotte boasts a great location that offers easy access to all the city has to offer.

Breakfast
If you're staying at the JW Marriott Charlotte and looking for a great breakfast spot, look no further than Dean's. Many guests have raved that it was the best meal they had during their vacation. And it's not just the food that makes it a top pick - the staff are friendly and quick. Although there were a few mixed reviews about the quality of breakfast, the Italian Steakhouse seems to have pleased many guests with their delicious offerings. If you're looking for more than just food, some guests were disappointed they weren't able to access the rooftop. Regardless, the JW Marriott Charlotte seems to have some yummy breakfast options to fuel up for the day ahead.

Dinner
Guests at JW Marriott Charlotte had a wonderful dining experience with their different restaurant options. Dean's Restaurant was particularly highlighted as a great place to dine. The impeccable service of some waiters, such as Matt Giglio, was praised in the reviews. However, some guests did encounter slow service and subpar food, particularly when dining at the Steakhouse in the hotel. Despite some negative experiences, guests overall had a great experience dining at the hotel's restaurants.

Rooms
The guest reviews of JW Marriott Charlotte highlight the spectacular and modern rooms that the hotel offers. The cleanliness and location of the rooms have been praised as outstanding with some guests stating that the rooms have absolutely everything you need for a comfortable stay. However, some guests have pointed out minor inconveniences such as the lack of a microwave and only one robe in the room. Despite this, the workers have been extremely accommodating and professional in their service. The overall appearance of the building is clean and safe with some guests even mentioning the outstanding view from their rooms. While there are criticisms such as uncomfortable mattresses and shower leakage, the overwhelming consensus is that the rooms are nice, clean and comfortable.

Cleanliness
The JW Marriott Charlotte is not only an upscale hotel, but its cleanliness is top-notch. Guests repeatedly mentioned how clean the property and rooms were with some even calling it the cleanest hotel they've stayed in. The modern and beautiful facility is always well-maintained, creating a very neat and clean atmosphere. Additionally, the hotel's prime location doesn't compromise its cleanliness standards. While a couple of guests raised concerns about a dirty room or lack of cleaning service on one day, the majority of reviews praise the constant upkeep and the cleanliness of both the guest rooms and the property as a whole. Overall, guests can expect a very clean and well-maintained stay at the JW Marriott Charlotte.

Staff
The staff at the JW Marriott Charlotte is highly praised by guests for their exceptional hospitality and attentiveness. Many guests were delighted by how kind, friendly and accommodating the staff were, making them feel right at home during their stay. The dining staff were a particular highlight with guests commending their attentive and quick service. Rebecca at check-in and Makayla at The Auro bar were highlighted for their helpfulness and awesomeness, respectively. Even when things went wrong, guests appreciated the staff's prompt apologies and efforts to rectify any issues. The front desk manager stood out as a gentleman and a gem amongst the staff. Valet staff also received high marks for their amazing service. From greeting guests throughout the hotel to going above and beyond in their helpfulness, the staff at JW Marriott Charlotte definitely make a lasting impression on guests.

Pool
The JW Marriott Charlotte boasts a stunning rooftop pool that was very much enjoyed by guests. Although the pool area could get a bit crowded at times with more people than the space could accommodate, the pool itself was a hit. Some guests felt that a second pool would be a good addition to the hotel, but others loved the rooftop pool despite the occasional crowding. The pool area was shaded by the building, which some guests appreciated for relief from the sun. However, a few guests reported that the rooftop bar could be more welcoming and the cabanas were always booked. Unfortunately, there were no special services to accommodate pool-goers. Overall, the rooftop pool and Auro bar were a popular feature of the hotel that guests enjoyed despite the few shortcomings.

5 Star
The JW Marriott Charlotte is an exceptional hotel that will provide you with a great stay in the beautiful city of Charlotte. The hotel is perfect for a romantic getaway or a fun night out, as confirmed guests enjoyed their stay and highly recommend it to everyone. The facilities and services provided by the hotel are superb, including the excellent housekeeping staff. Although some guests had trouble with their reservation, it is highly unlikely to expect such service from a 5-star hotel. Regardless, the JW Marriott Charlotte is a beautiful hotel that will end your vacation on a positive note and leave you wanting to come back for more.


Yes, JW Marriott Charlotte has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at JW Marriott Charlotte.

No, JW Marriott Charlotte doesn't allow dogs.

Yes, parking facilities are available at JW Marriott Charlotte.

Yes, JW Marriott Charlotte has a gym.
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