Hyatt House Charlotte Center City
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Summary of reviewsHyatt House Charlotte Center City receives consistently high praise for its outstanding location right in the heart of uptown Charlotte. Guests appreciate the hotel’s proximity to major attractions such as the Spectrum Center, Bank of America Stadium and a variety of dining and shopping options. The central placement allows easy access to events and the vibrant downtown scene, eliminating the need for additional transportation and enhancing the overall guest experience.
Breakfast at the hotel is well-received for its substantial variety, quality and beautiful dining area. Guests enjoy the complimentary breakfast options including turkey sausage, continental selections and coffee. Although there are occasional remarks about limited variety or items running out, the breakfast service is generally valued for its convenience and taste.
The rooms at Hyatt House Charlotte Center City are often described as spacious, modern and well-equipped with amenities like kitchenettes and full-size fridges. Guests appreciate the cleanliness, comfort and generous size of the rooms, which often include city views and ample lighting. While some reviews mention minor maintenance issues and dated decor in certain areas, the overall room experience remains positive owing to the comfort and convenience they offer.
Cleanliness is a standout feature of the hotel with numerous guests commending the immaculate state of the rooms and common areas. Despite a few isolated incidents regarding hallways and bathrooms, the general consensus highlights the exceptional upkeep and tidiness upheld by the housekeeping staff.
Staff at the hotel are widely praised for their friendliness and helpfulness. Specific staff members receive special mentions for their exceptional service, contributing positively to the guests' experiences. While there are minor comments about unfriendliness from some breakfast and night staff, the overall impression remains that of a professional, welcoming and attentive team.
While the pool area receives mixed feedback due to its small size and occasional maintenance issues, guests still appreciate the view and the added amenity. Similarly, valet parking is both convenient and efficient though it comes at a high nightly cost, which some guests found excessive.
Finally, the beds are noted for their exceptional comfort, significantly contributing to a restful sleep for many guests. Although there are sporadic mentions of sagging mattresses, the majority of reviews emphasize the cozy and supportive nature of the beds.
In summary, Hyatt House Charlotte Center City is a well-regarded hotel offering an excellent location, comfortable and spacious rooms, commendable cleanliness and a friendly staff, making it a preferred choice for both leisure and business travelers in Charlotte.
Categories
Breakfast at the hotel is well-received for its substantial variety, quality and beautiful dining area. Guests enjoy the complimentary breakfast options including turkey sausage, continental selections and coffee. Although there are occasional remarks about limited variety or items running out, the breakfast service is generally valued for its convenience and taste.
The rooms at Hyatt House Charlotte Center City are often described as spacious, modern and well-equipped with amenities like kitchenettes and full-size fridges. Guests appreciate the cleanliness, comfort and generous size of the rooms, which often include city views and ample lighting. While some reviews mention minor maintenance issues and dated decor in certain areas, the overall room experience remains positive owing to the comfort and convenience they offer.
Cleanliness is a standout feature of the hotel with numerous guests commending the immaculate state of the rooms and common areas. Despite a few isolated incidents regarding hallways and bathrooms, the general consensus highlights the exceptional upkeep and tidiness upheld by the housekeeping staff.
Staff at the hotel are widely praised for their friendliness and helpfulness. Specific staff members receive special mentions for their exceptional service, contributing positively to the guests' experiences. While there are minor comments about unfriendliness from some breakfast and night staff, the overall impression remains that of a professional, welcoming and attentive team.
While the pool area receives mixed feedback due to its small size and occasional maintenance issues, guests still appreciate the view and the added amenity. Similarly, valet parking is both convenient and efficient though it comes at a high nightly cost, which some guests found excessive.
Finally, the beds are noted for their exceptional comfort, significantly contributing to a restful sleep for many guests. Although there are sporadic mentions of sagging mattresses, the majority of reviews emphasize the cozy and supportive nature of the beds.
In summary, Hyatt House Charlotte Center City is a well-regarded hotel offering an excellent location, comfortable and spacious rooms, commendable cleanliness and a friendly staff, making it a preferred choice for both leisure and business travelers in Charlotte.
Family Friendly Hotel
This hotel features apartment-style suites with full kitchens, complimentary breakfast, and a social hour. Its location in the heart of Charlotte provides easy access to museums, parks, and family entertainment.
Hotel near Nightlife Spots
Hyatt House Charlotte Center City is situated in a central location that allows for easy access to various nightlife options. The hotel itself offers a comfortable and modern setting for guests to relax and prepare for a night out.
Hotel with Swimming Pool
Hyatt House Charlotte Center City provides a pool and is centrally located, making it easy for guests to explore Charlotte's downtown area. It offers a comfortable and convenient stay.
Rooftop Pool Outdoor Pool
Business Hotel
This hotel offers amenities such as free Wi-Fi, meeting spaces, and comfortable rooms for business travelers. It is well-suited for both short and long stays.
Hotel with Parking
This hotel offers valet parking with full in-and-out privileges, although it does not have on-site self-parking. It is located in Uptown Charlotte, providing convenient access to city attractions via valet service.
Hotel with Gym
This hotel offers fitness facilities. Its central location is convenient for guests interested in city exploration.
3-Star Hotel
Located in the heart of Charlotte, this Hyatt House offers spacious suites and a convenient location. Its amenities, including free breakfast and a social hour, provide excellent value for guests seeking comfort and convenience.
Hotel with Outdoor Pool
Provides a comfortable outdoor pool area for relaxation. The hotel's central location makes it a convenient choice for travelers looking to combine city exploration with poolside leisure.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Accessible Hotel
Hotel with Rooftop Pool
Guest Reviews
Hyatt House Charlotte Center City boasts an enviable location that makes it a prime choice for visitors looking to explore downtown Charlotte. Guests consistently rave about its perfect placement, emphasizing its proximity to major attractions like the Spectrum Center, Bank of America Stadium and numerous restaurants and shops. The hotel is within walking distance of festivals, events and the city's vibrant dining and entertainment scene, allowing easy access to downtown activities.
Visitors appreciate the ease of reaching various venues, whether they are in town for concerts, NBA games or other events at nearby venues. Many reviews highlight the convenience of being able to walk around Charlotte, enjoying the city's offerings without needing additional transportation. The central location is repeatedly described as perfect, wonderful and excellent, enhancing the overall experience of staying at the property.
In addition to its prime location, guests note the friendliness of the staff and the cleanliness of the hotel. The rooms, often described as spacious and modern with amenities like kitchenettes, further add to the comfort and appeal. Overall, Hyatt House Charlotte Center City stands out for its top-tier location in the heart of uptown, making it an ideal choice for both leisure and business travelers.
The breakfast experience at Hyatt House Charlotte Center City receives generally positive feedback from guests, though with a few areas for improvement. Guests frequently praise the breakfast area for its beautiful and pleasant environment and find the breakfast delicious, substantial and filling. Many highlight the complimentary nature of the breakfast, noting the good variety offered, including options like turkey sausage, continental fare and a range of juices and fruit bowls. The coffee is often singled out for being especially enjoyable.
However, some reviews comment on the need for more variety and express dissatisfaction with the breakfast bar occasionally running out of items or the food not being hot enough. While a segment of visitors finds the breakfast basic or monotonous, others appreciate the complimentary aspect and the overall value. The interaction with breakfast staff is generally positive with mentions of friendly and humorous cooks, but there are isolated comments about staff not being very friendly.
Overall, while the breakfast at Hyatt House Charlotte Center City is mostly well-received for its taste and variety, there are suggestions for increased options and better replenishment to further enhance the guest experience.
Visitors to Hyatt House Charlotte Center City have mixed feelings about the dining options available within the hotel as well as the surrounding area. While there are numerous restaurants within walking distance and a charming diner nearby, the in-house dining experience has its limitations. Guests report that the bar and food service often shut down earlier than expected, which is a drawback for those looking to enjoy late-night meals. Additionally, the bar service has been criticized for being subpar with some patrons experiencing poor service from an unmotivated bartender and finding the drinks to be overpriced. On a positive note, the hotel's bar offers a reasonably priced and kid-friendly menu, though family-friendly dining options in the immediate vicinity are somewhat limited. Overall, while external dining options are plentiful, the hotel's own services could benefit from improvements in both hours of operation and service quality.
Hyatt House Charlotte Center City offers a variety of room options that largely impress guests with their cleanliness, spaciousness and comfort. Many travelers appreciate the generous room sizes, noting they are larger than expected and often come equipped with added conveniences like kitchenettes, full-size fridges and even living areas. The rooms are often described as cozy and well-decorated, enhancing the overall stay experience.
A common highlight is the presence of a fully equipped kitchen or kitchenette in many rooms, which includes dishes, real glasses and mugs, providing an extra layer of convenience for longer stays. The rooms frequently receive compliments for their comfortable beds, nice city views, modern appeal and ample lighting, contributing to a pleasant and restful environment.
However, some guests mention that certain rooms feel outdated and require maintenance. Specific issues include old and dingy carpets, bathroom fixtures showing signs of wear and occasional difficulties with room temperature control upon check-in. Despite these concerns, the general consensus points towards the rooms being clean and comfortable with many visitors finding the overall setup and amenities to be excellent.
The hotel’s location is also a positive aspect, allowing easy access to various city attractions. The ambiance of the room, paired with friendly staff, creates an accommodating and enjoyable stay, making it a comfortable, spacious and conveniently located choice for visitors to Charlotte.
The beds at Hyatt House Charlotte Center City are predominantly praised for their exceptional comfort. Many guests highlight the coziness and supportive feel of the mattresses, describing them as very comfortable or even amazing. A significant number of reviews note the beds as super comfortable and cozy, contributing positively to the overall sleep experience. However, there are occasional mentions of certain beds having dips or sagging, implying some mattresses might be outdated or require replacement. Despite these few concerns, the general consensus suggests that the beds offer a highly pleasant and restful night’s sleep, making accommodations at this hotel very appealing for travelers seeking comfort.
Nestled in the heart of Charlotte, the Hyatt House Charlotte Center City consistently receives praise for its high standards of cleanliness. Guests frequently commend the hotel, emphasizing how very clean and super clean the rooms and facilities are. Many visitors note that the rooms were exceptionally clean, tidy and well-maintained with commendable housekeeping making a significant impact on their stay. The hotel itself is described as clean and well-managed with a fresh appearance due to extensive modifications. The overall ambiance is considered clean and cozy and visitors appreciate the hotel's beautiful decor and comfort.
On the other hand, some reviews highlight areas needing improvement. Particularly, there are mentions of dirty carpets in hallways, mildew and black mold in shower areas and isolated incidents of rooms not being cleaned to the expected standard. There are also occasional mentions of leftover trash and issues with valet parking.
Despite these few negative remarks, the predominant consensus is positive, particularly regarding the cleanliness and upkeep of the hotel. Hyatt House Charlotte Center City appeals to travelers looking for cleanliness and comfort in a beautifully decorated environment.
At the Hyatt House Charlotte Center City, the staff consistently receives high praise for their friendliness and helpfulness. Many guests commend the team for being very friendly, attentive and professional with several specific mentions of staff members like Scott at the front desk, Maurice in maintenance and Ron as exceptionally helpful. The staff's problem-solving abilities, welcoming demeanor and warm smiles left a positive impression on many visitors.
Valet staff were often highlighted for their efficiency and friendliness, adding to the overall positive experience of the stay. The front desk and bar staff also garnered compliments for their pleasant and accommodating nature with particular accolades for their exceptional service during check-in and throughout the day.
However, there were a few noted exceptions. Some guests experienced unfriendliness from certain breakfast staff and found the overnight auditor to be less accommodating. Issues with the organization of valet parking and a couple of nonchalant responses from the managerial staff were also points of contention for some.
Despite these few negative remarks, the general consensus is that the staff at Hyatt House Charlotte Center City strive to provide excellent customer service with many guests appreciating their professionalism, friendliness and helpful nature.
The pool at Hyatt House Charlotte Center City has received mixed feedback from guests. While some visitors appreciated the nice view from the small pool and the fact that both the pool and gym were open, other aspects of the pool experience left much to be desired. The pool is consistently described as very small with some guests noting that it was less than 4 feet deep. Issues like the pool being closed or out of order and the pool deck being dirty, detracted from the overall experience. Additionally, the pool was frequently mentioned as cold and not heated enough. The pool area also had limited hours of operation, closing after 10 PM, which may not suit all guests. Overall, there are clear aspects of the pool area needing improvement to enhance guest satisfaction.
Hyatt House Charlotte Center City offers the convenience of valet parking, appreciated by many guests for its ease of use. Several reviews highlight the good service provided by the valet team. However, it's important to note that this convenience comes at a premium price with nightly charges commonly mentioned as ranging from $30 to $40. Many guests find these fees to be excessive and consider the additional cost an unwelcome surprise. There are no complementary or discounted rates available and parking is exclusively by valet, which can be an issue during busy times. Some guests experienced long waiting times to retrieve their vehicles and occasional organizational hiccups. Overall, while the valet service is efficient and convenient, potential visitors should be prepared for the high additional costs associated with parking at this hotel.
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Location
Visitors appreciate the ease of reaching various venues, whether they are in town for concerts, NBA games or other events at nearby venues. Many reviews highlight the convenience of being able to walk around Charlotte, enjoying the city's offerings without needing additional transportation. The central location is repeatedly described as perfect, wonderful and excellent, enhancing the overall experience of staying at the property.
In addition to its prime location, guests note the friendliness of the staff and the cleanliness of the hotel. The rooms, often described as spacious and modern with amenities like kitchenettes, further add to the comfort and appeal. Overall, Hyatt House Charlotte Center City stands out for its top-tier location in the heart of uptown, making it an ideal choice for both leisure and business travelers.
Breakfast
However, some reviews comment on the need for more variety and express dissatisfaction with the breakfast bar occasionally running out of items or the food not being hot enough. While a segment of visitors finds the breakfast basic or monotonous, others appreciate the complimentary aspect and the overall value. The interaction with breakfast staff is generally positive with mentions of friendly and humorous cooks, but there are isolated comments about staff not being very friendly.
Overall, while the breakfast at Hyatt House Charlotte Center City is mostly well-received for its taste and variety, there are suggestions for increased options and better replenishment to further enhance the guest experience.
Dinner
Rooms
A common highlight is the presence of a fully equipped kitchen or kitchenette in many rooms, which includes dishes, real glasses and mugs, providing an extra layer of convenience for longer stays. The rooms frequently receive compliments for their comfortable beds, nice city views, modern appeal and ample lighting, contributing to a pleasant and restful environment.
However, some guests mention that certain rooms feel outdated and require maintenance. Specific issues include old and dingy carpets, bathroom fixtures showing signs of wear and occasional difficulties with room temperature control upon check-in. Despite these concerns, the general consensus points towards the rooms being clean and comfortable with many visitors finding the overall setup and amenities to be excellent.
The hotel’s location is also a positive aspect, allowing easy access to various city attractions. The ambiance of the room, paired with friendly staff, creates an accommodating and enjoyable stay, making it a comfortable, spacious and conveniently located choice for visitors to Charlotte.
Beds
Cleanliness
On the other hand, some reviews highlight areas needing improvement. Particularly, there are mentions of dirty carpets in hallways, mildew and black mold in shower areas and isolated incidents of rooms not being cleaned to the expected standard. There are also occasional mentions of leftover trash and issues with valet parking.
Despite these few negative remarks, the predominant consensus is positive, particularly regarding the cleanliness and upkeep of the hotel. Hyatt House Charlotte Center City appeals to travelers looking for cleanliness and comfort in a beautifully decorated environment.
Staff
Valet staff were often highlighted for their efficiency and friendliness, adding to the overall positive experience of the stay. The front desk and bar staff also garnered compliments for their pleasant and accommodating nature with particular accolades for their exceptional service during check-in and throughout the day.
However, there were a few noted exceptions. Some guests experienced unfriendliness from certain breakfast staff and found the overnight auditor to be less accommodating. Issues with the organization of valet parking and a couple of nonchalant responses from the managerial staff were also points of contention for some.
Despite these few negative remarks, the general consensus is that the staff at Hyatt House Charlotte Center City strive to provide excellent customer service with many guests appreciating their professionalism, friendliness and helpful nature.
Pool
Parking
Yes, Hyatt House Charlotte Center City has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Hyatt House Charlotte Center City.
Yes, Hyatt House Charlotte Center City welcomes dogs.
Yes, parking facilities are available at Hyatt House Charlotte Center City.
Yes, Hyatt House Charlotte Center City has a gym.
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