Drury Inn & Suites Charlotte Arrowood
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Summary of reviewsDrury Inn & Suites Charlotte Arrowood is highly praised for its stellar location, nestled conveniently off Interstate 77 and close to major highways like I-485. Guests find its proximity to Carowinds amusement park and the Charlotte airport particularly beneficial. The surrounding neighborhood is well-maintained, providing easy access to shopping centers, grocery stores and a nearby Starbucks.
The complimentary breakfast at the hotel receives consistent acclaim for its variety and quality, featuring hot options like eggs, sausages and breakfast burritos. Dinner service, also included in the stay, is equally appreciated with guests enjoying the buffet-style meals and two free drinks per person.
Rooms at Drury Inn & Suites are widely recognized for their exceptional cleanliness and spaciousness, offering comfortable beds and a quiet environment. Despite occasional minor issues such as outdated furnishings or specific cleaning inconsistency, the overall sentiment is largely positive.
The hotel's cleanliness extends beyond the rooms with common areas and facilities being maintained to high standards. The staff also receives commendations for their friendliness and professionalism with many reviews highlighting the helpful and accommodating nature of the team.
Despite some minor concerns about the WiFi being unsecured, the overall feedback is that it is fast and reliable. The gym and pool areas also contribute to a positive guest experience with guests noting the well-equipped gym and the pool being a hit among families due to its cleanliness and the addition of a heated spa pool.
Parking is ample and free, though there are some serious concerns about vehicle break-ins. Despite this, the convenience of the parking facilities is still noted.
The hotel is particularly family-friendly, offering spacious family suites and amenities that cater to children, including a well-loved indoor/outdoor pool and a playroom. The comfort of the beds is another highlight, frequently mentioned in reviews.
Overall, the Drury Inn & Suites Charlotte Arrowood delivers a reliable three-star experience that meets the expectations of both business and leisure travelers, combining comfort, convenience and value in a commendable hotel package.
Categories
The complimentary breakfast at the hotel receives consistent acclaim for its variety and quality, featuring hot options like eggs, sausages and breakfast burritos. Dinner service, also included in the stay, is equally appreciated with guests enjoying the buffet-style meals and two free drinks per person.
Rooms at Drury Inn & Suites are widely recognized for their exceptional cleanliness and spaciousness, offering comfortable beds and a quiet environment. Despite occasional minor issues such as outdated furnishings or specific cleaning inconsistency, the overall sentiment is largely positive.
The hotel's cleanliness extends beyond the rooms with common areas and facilities being maintained to high standards. The staff also receives commendations for their friendliness and professionalism with many reviews highlighting the helpful and accommodating nature of the team.
Despite some minor concerns about the WiFi being unsecured, the overall feedback is that it is fast and reliable. The gym and pool areas also contribute to a positive guest experience with guests noting the well-equipped gym and the pool being a hit among families due to its cleanliness and the addition of a heated spa pool.
Parking is ample and free, though there are some serious concerns about vehicle break-ins. Despite this, the convenience of the parking facilities is still noted.
The hotel is particularly family-friendly, offering spacious family suites and amenities that cater to children, including a well-loved indoor/outdoor pool and a playroom. The comfort of the beds is another highlight, frequently mentioned in reviews.
Overall, the Drury Inn & Suites Charlotte Arrowood delivers a reliable three-star experience that meets the expectations of both business and leisure travelers, combining comfort, convenience and value in a commendable hotel package.
Family Friendly Hotel
This hotel provides complimentary hot breakfast and evening snacks, an indoor/outdoor pool, and spacious rooms, making it suitable for families. It's also conveniently located near Carowinds amusement park.
Dog Friendly Hotel
This hotel allows two pets with a combined weight of up to 80 lbs for an additional fee per pet, per night. There is a pet relief area on the premises, and waste bags are provided.
Hotel with Swimming Pool
Drury Inn & Suites Charlotte Arrowood has a pool and offers free amenities such as breakfast and evening snacks, providing value and comfort for guests.
Outdoor Pool
Hotel with Gym
The hotel includes a fitness center, offering guests a way to stay active during their travels. Its location near Arrowood provides easy access to local amenities.
3-Star Hotel
This hotel offers exceptional value with its complimentary hot breakfast and evening snacks. The indoor/outdoor pool and comfortable rooms make it a great choice for both families and business travelers.
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Drury Inn & Suites Charlotte Arrowood boasts an impressive location, earning praise for its convenience and accessibility. Nestled right off Interstate 77, the hotel offers easy access to major highways like I-485, making it an ideal choice for travelers looking to explore the Charlotte area. Many guests found the proximity to Carowinds amusement park a major highlight with several noting just how close it was, essentially just a short drive away. Additionally, the hotel is conveniently situated near the Charlotte airport, making it a practical option for those with early flights.
The neighborhood around the hotel is well-regarded with guests appreciating the nearby shopping centers, grocery stores and even a Walmart for quick and easy shopping needs. The presence of a nearby Starbucks is an added bonus for coffee enthusiasts. Despite some isolated concerns about the surrounding area, the general consensus is that the location feels safe and well-maintained.
For those aiming to visit downtown Charlotte, the hotel serves as a practical base, offering a quick and easy drive to the city center. Overall, Drury Inn & Suites Charlotte Arrowood provides a very convenient location, cleanliness and access to various attractions which consistently receive positive mentions from its guests.
Drury Inn & Suites Charlotte Arrowood consistently receives high praise for its breakfast offerings. Guests frequently describe the breakfast as amazing, excellent and delicious, highlighting its variety and the convenience of having it included in the stay. Many reviews mention the large selection of hot options, including eggs, sausages and even breakfast burritos with the buffet kept well-stocked and clean by attentive staff. Children seem to particularly enjoy the cozy breakfast environment, while many adults appreciate the hearty meal that prepares them for the day ahead. Though a few guests feel there could be more variety or better gluten-free options, the overall sentiment towards the breakfast is overwhelmingly positive. Whether starting the day with a traditional American breakfast or enjoying the evening Kickback meal, guests find the food selection at this hotel to be satisfying and a great value.
Drury Inn & Suites Charlotte Arrowood offers an unexpected treat for guests with the inclusion of both breakfast and dinner in the price of the stay, which many travelers find to be a delightful and convenient perk. The complimentary dinners, often described as hot, tasty and varied, include not just the meals but also two free drinks per person, whether alcoholic or non-alcoholic. The evening meal service, sometimes referred to as "Kickback," features a buffet style setup with options like meatballs with gravy, hot dogs and other snacks and fast foods.
Guests appreciate the variety and quality of the dinner offerings, noting that it saves time and money, particularly for families with kids who find the free dinners a very nice bonus. The dinner buffet is described by many as delicious, amazing and a great addition to their stay. Some reviews mention happy hour and evening receptions as highlights with free cocktails and snacks adding to the overall experience.
The simplicity of the meal is often lauded as being just right—simple yet with a good variety. This free meal service, extending from 5:30-7:00PM, offers both nourishment and an opportunity to relax without leaving the hotel. Even though some reviews mention occasional less-than-perfect experiences, such as the food being more fast-food-like, the overall sentiment remains positive. The additional dinner service has impressed many guests and is seen as a significant benefit, contributing to an enjoyable and comfortable stay at the hotel.
The rooms at Drury Inn & Suites Charlotte Arrowood have garnered widespread acclaim for their exceptional cleanliness and spaciousness. Guests frequently highlight the large room sizes and comfortable beds, praising the separation between living areas and bedrooms. Many reviews emphasize the neatness and inviting atmosphere with several mentions of rooms being exceptionally clean and very comfortable.
However, some guests experienced inconsistencies in the cleaning routine with occasional mentions of rooms not being cleaned daily or issues such as spider webs and scuffed walls. There were also a few reports of small rooms and outdated furnishings, but upgrades to King Suites were appreciated when available.
Despite minor setbacks, the rooms generally provided a quiet and restful environment with noise complaints promptly addressed. The overall sentiment reflects a positive experience, especially regarding room comfort, space and cleanliness, contributing to a pleasant stay.
Guest reviews of the Drury Inn & Suites Charlotte Arrowood frequently highlight the comfort of the beds. Phrases such as "comfortable", "comfy beds" and "super comfortable" are recurrent, suggesting that many guests found the mattresses to be highly satisfying for a restful sleep. Some reviews specifically note large and very comfortable beds with pillows also praised for their softness. A few guests did mention some issues, like the mattress being too soft or lumpy, but overall, the feedback leans significantly toward an enjoyable sleeping experience. The beds appear to be a standout feature for this hotel, contributing positively to guests' stays.
The Drury Inn & Suites Charlotte Arrowood consistently receives high praise for its outstanding cleanliness. Guests frequently describe the rooms and common areas as very clean, neat and comfortable. The staff's hard work in maintaining the hotel's cleanliness is evident with many reviews mentioning the well-kept property and exceptional standards of hygiene throughout the facility. Common phrases include very clean, spotless and remarkably clean, highlighting the hotel's commitment to providing a pristine environment.
Despite a few isolated concerns about specific cleanliness issues such as dusty surfaces, the majority of guests have had overwhelmingly positive experiences. The hotel's clean and quiet rooms, well-maintained facilities and accommodating atmosphere contribute to an overall impression of a very clean and well-organized establishment.
The cleanliness of the facility and rooms is a standout feature that complements the comfortable accommodations, making the Drury Inn & Suites Charlotte Arrowood a highly recommended choice for travelers prioritizing hygiene and comfort.
At Drury Inn & Suites Charlotte Arrowood, the staff consistently receives high praise for their friendliness, helpfulness and professionalism. Numerous guests highlight the warm and welcoming nature of the employees, from the front desk to housekeeping. The check-in and checkout processes are frequently described as smooth and pleasant with specific mentions of staff members like Nina, Jenny, Desiree, Florence and William providing exceptional service.
The front desk team stands out for being particularly accommodating, ensuring that guests feel both welcome and well-informed throughout their stay. Management, including Florence, is noted for their attentive and supportive demeanor, ensuring that any issues are addressed promptly and effectively. The housekeeping staff's thoroughness also receives commendations, contributing to a clean and comfortable environment for guests.
Overall, the staff's dedication to excellent customer service appears to enhance the overall guest experience, making stays at Drury Inn & Suites Charlotte Arrowood pleasant and enjoyable. However, there are a few isolated comments about unfriendly interactions, which suggest that while the majority of experiences are positive, there can be occasional lapses in service. Nonetheless, the overwhelming sentiment is one of satisfaction and appreciation for the warm hospitality and efficient service provided by the hotel’s team.
The WiFi at Drury Inn & Suites Charlotte Arrowood receives generally positive feedback for its performance. Guests appreciate the fast and reliable connection, describing it as comfortable and superfast. The complimentary aspect of the WiFi service is also a notable benefit for many visitors. However, some guests have noted that the WiFi was unsecured and there were occasional connection issues. Despite these minor drawbacks, the overall experience with the hotel's WiFi is favorable.
Travelers to Drury Inn & Suites Charlotte Arrowood frequently highlight the gym as a positive feature of their stay. With descriptors such as great, terrific and well-equipped, it's clear the exercise room leaves a favorable impression. Guests note the gym is clean and properly maintained, adding to the overall satisfaction. The presence of a hot tub and pool alongside the gym further enhances the fitness amenities. Many guests found the gym to be useful and appreciated its availability, making it a valued aspect of the hotel's offerings.
Drury Inn & Suites Charlotte Arrowood offers a pool experience that caters comfortably to a range of guests with a mix of indoor and outdoor options. Many reviewers highlight the cleanliness and spaciousness of the pool area, which is well-maintained and provides a pleasant escape. The pool is described as transparent, making it visually appealing and enjoyable for swimming. It's particularly popular among families with kids often having a great time, thanks to the nice layout and warm water of the Jacuzzi and hot tub, which add an element of relaxation.
Despite some occasional crowding and early closing hours, the pool area generally receives positive feedback for its amenities and the fun it provides for children and adults alike. Reviewers also mention the additional pleasure of a heated spa pool, enhancing the overall experience. Though there are mentions of a non-heated smaller pool, the availability of a heated alternative and great maintenance policies help balance this out.
Some minor drawbacks include occasional overcrowding, early closures and one instance of a fight, but these seem to be isolated incidents compared to the overall positive remarks about the pool area. The hotel also benefits from clean hallways and quiet rooms, contributing to a comfortable stay. Families particularly appreciate the pool services available, making it a well-rounded option for guests looking for a fun and relaxing getaway.
The guest reviews for Drury Inn & Suites Charlotte Arrowood suggest a mixed experience regarding parking. Many visitors found ample free parking available and described the parking lots as well lit and conveniently located close to the hotel. The indoor parking areas were noted for being clean and nice, adding a touch of comfort and security. However, several reviews highlighted significant concerns about vehicle break-ins, indicating a serious security issue with numerous incidents reported. Despite the good parking facilities and convenient access, especially for those visiting Carowinds, the repeated reports of break-ins might give potential guests pause.
Drury Inn & Suites Charlotte Arrowood offers an exceptional family-friendly environment, perfect for families with young children. The family suites, complete with two large beds and a sleeper sofa, provide ample space for a comfortable stay, making them ideal for families. The hotel ensures that kids are well-catered to with great amenities such as a dinner menu that includes options for children. The highlight for many families is the indoor/outdoor pool, which kids absolutely love. Additionally, the hotel includes a playroom that has been highly praised for keeping the young ones entertained. Guests frequently mention the great hospitality and cleanliness, contributing to a safe and sound environment where kids can have fun under the watchful eyes of attentive adults. The overall family-oriented atmosphere and kid-friendly services make Drury Inn & Suites a top recommendation for families looking for a pleasant and enjoyable stay.
The Drury Inn & Suites Charlotte Arrowood offers a commendable hotel package that's considered good value for money. Classified as a three-star establishment, it provides a modest yet satisfactory experience that meets the expectations associated with its rating. Conveniently located near city attractions, this hotel is suitable for both business and leisure stays. While it doesn’t exceed the typical offerings of a three-star hotel, guests appreciate the reliable services, comfortable rooms and overall good deal for a three-star classification.
Drury Inn & Suites Charlotte Arrowood has garnered positive feedback from business travelers for its consistent attention to business needs. The hotel offers spacious rooms specifically designed with business requirements in mind, making it an ideal choice for those on business trips. Guests have mentioned that the services provided cater well to business travelers with facilities that support various business activities seamlessly. Whether staying in a business suite or utilizing the business area, the hotel ensures that guests have a productive and comfortable stay. The establishment is recognized as business friendly, ensuring that all business-related needs are met efficiently throughout their stay.
Drury Inn & Suites Charlotte Arrowood stands out for its accessibility, making it a comfortable choice for guests with disabilities. The location is easily accessible and ideally situated close to important venues like the USCIS field office, which simplifies travel plans for those needing to attend appointments. The hotel has made notable accessibility improvements with features such as handicap-accessible rooms and showers ensuring a more convenient and stress-free stay. All rooms are accessible through elevators, offering ease of movement throughout the property. Whether it's the accessible rooms or the overall accessibility improvements, guests can expect a stay that accommodates a wide range of needs.
The outdoor pool at Drury Inn & Suites Charlotte Arrowood is a highlight for many guests, described as clean and surrounded by greenery, making it a serene spot to relax. It's particularly appealing for families, offering a pleasant and safe environment for kids to enjoy. With sufficient sun throughout the day, it provides an ideal setting for guests looking to soak up some rays. The presence of both an outdoor and indoor pool ensures options for swimming regardless of the weather, contributing to a versatile and enjoyable stay.
The Drury Inn & Suites Charlotte Arrowood is well-regarded for its pet-friendly environment, making it an ideal choice for travelers with dogs. Guests frequently note the convenience of a designated dog area, which is consistently maintained to be clean. The hotel accommodates a variety of pets, including larger dogs and effectively manages the presence of multiple dogs on the property. The staff is often praised for their excellent treatment of pets, ensuring a welcoming atmosphere for four-legged guests. While occasional barking and the presence of many dogs might be noticed, the overall experience for pet owners is largely positive with ample facilities and a welcoming attitude towards furry companions.
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Location
The neighborhood around the hotel is well-regarded with guests appreciating the nearby shopping centers, grocery stores and even a Walmart for quick and easy shopping needs. The presence of a nearby Starbucks is an added bonus for coffee enthusiasts. Despite some isolated concerns about the surrounding area, the general consensus is that the location feels safe and well-maintained.
For those aiming to visit downtown Charlotte, the hotel serves as a practical base, offering a quick and easy drive to the city center. Overall, Drury Inn & Suites Charlotte Arrowood provides a very convenient location, cleanliness and access to various attractions which consistently receive positive mentions from its guests.
Breakfast
Dinner
Guests appreciate the variety and quality of the dinner offerings, noting that it saves time and money, particularly for families with kids who find the free dinners a very nice bonus. The dinner buffet is described by many as delicious, amazing and a great addition to their stay. Some reviews mention happy hour and evening receptions as highlights with free cocktails and snacks adding to the overall experience.
The simplicity of the meal is often lauded as being just right—simple yet with a good variety. This free meal service, extending from 5:30-7:00PM, offers both nourishment and an opportunity to relax without leaving the hotel. Even though some reviews mention occasional less-than-perfect experiences, such as the food being more fast-food-like, the overall sentiment remains positive. The additional dinner service has impressed many guests and is seen as a significant benefit, contributing to an enjoyable and comfortable stay at the hotel.
Rooms
However, some guests experienced inconsistencies in the cleaning routine with occasional mentions of rooms not being cleaned daily or issues such as spider webs and scuffed walls. There were also a few reports of small rooms and outdated furnishings, but upgrades to King Suites were appreciated when available.
Despite minor setbacks, the rooms generally provided a quiet and restful environment with noise complaints promptly addressed. The overall sentiment reflects a positive experience, especially regarding room comfort, space and cleanliness, contributing to a pleasant stay.
Beds
Cleanliness
Despite a few isolated concerns about specific cleanliness issues such as dusty surfaces, the majority of guests have had overwhelmingly positive experiences. The hotel's clean and quiet rooms, well-maintained facilities and accommodating atmosphere contribute to an overall impression of a very clean and well-organized establishment.
The cleanliness of the facility and rooms is a standout feature that complements the comfortable accommodations, making the Drury Inn & Suites Charlotte Arrowood a highly recommended choice for travelers prioritizing hygiene and comfort.
Staff
The front desk team stands out for being particularly accommodating, ensuring that guests feel both welcome and well-informed throughout their stay. Management, including Florence, is noted for their attentive and supportive demeanor, ensuring that any issues are addressed promptly and effectively. The housekeeping staff's thoroughness also receives commendations, contributing to a clean and comfortable environment for guests.
Overall, the staff's dedication to excellent customer service appears to enhance the overall guest experience, making stays at Drury Inn & Suites Charlotte Arrowood pleasant and enjoyable. However, there are a few isolated comments about unfriendly interactions, which suggest that while the majority of experiences are positive, there can be occasional lapses in service. Nonetheless, the overwhelming sentiment is one of satisfaction and appreciation for the warm hospitality and efficient service provided by the hotel’s team.
Wi-Fi
Gym
Pool
Despite some occasional crowding and early closing hours, the pool area generally receives positive feedback for its amenities and the fun it provides for children and adults alike. Reviewers also mention the additional pleasure of a heated spa pool, enhancing the overall experience. Though there are mentions of a non-heated smaller pool, the availability of a heated alternative and great maintenance policies help balance this out.
Some minor drawbacks include occasional overcrowding, early closures and one instance of a fight, but these seem to be isolated incidents compared to the overall positive remarks about the pool area. The hotel also benefits from clean hallways and quiet rooms, contributing to a comfortable stay. Families particularly appreciate the pool services available, making it a well-rounded option for guests looking for a fun and relaxing getaway.
Parking
Family
3 Star
Business
Accessible
Outdoor Pool
Dog Friendly
Yes, Drury Inn & Suites Charlotte Arrowood has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Drury Inn & Suites Charlotte Arrowood.
Yes, Drury Inn & Suites Charlotte Arrowood welcomes dogs.
Yes, parking facilities are available at Drury Inn & Suites Charlotte Arrowood.
Yes, Drury Inn & Suites Charlotte Arrowood has a gym.
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