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Summary of reviewsSpringHill Suites by Marriott Charleston Riverview is highly praised for its prime location, offering a picturesque and serene setting near the waterfront. It's strategically positioned a short drive from downtown Charleston, making it an ideal base for exploring the city's historical landmarks. Visitors enjoy the splendid views, especially of the nearby marina, and appreciate its proximity to key facilities like the Shawn Jenkins Children's Hospital.
The hotel provides a generally favorable breakfast experience, with guests noting the variety and quality of morning offerings. Although there are suggestions for enhancing the selection and ensuring better restocking, the breakfast is seen as a satisfactory start to the day, complemented by comfortable accommodations.
Guests appreciate the hotel rooms for their spaciousness and cleanliness. The comfort level is often highlighted, though some find the room design quirky with unconventional elements like the restroom's placement. Despite these quirks, the rooms offer pleasant views and generally comfortable beds. The excellent location and ample room size contribute positively to the accommodation experience, although updates to modernize amenities are suggested.
Cleanliness receives positive feedback, with guests commending the upkeep of the rooms and the friendly staff who help create a quiet and pleasant atmosphere. While minor issues like intermittent hot water and cleaning inconsistencies are noted, the hotel maintains a good standard of cleanliness.
The staff at SpringHill Suites by Marriott Charleston Riverview are generally appreciated for their friendliness and helpfulness. Visitors often mention the welcoming environment created by the attentive staff, particularly at the front desk. Although there are occasional reports of mixed experiences, with some guests encountering less warmth, these instances are exceptions. Overall, the staff effectively enhance the guest experience, contributing to a positive and memorable stay. Show more
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Hotel with Swimming Pool
SpringHill Suites by Marriott Charleston Riverview features an outdoor pool with river views, providing a comfortable and scenic swimming experience. The hotel's modern amenities and complimentary breakfast add to its value.
Heated Pool Outdoor Pool
Accessible Hotel
Accessible guest rooms include options for roll-in showers or accessible tubs, accessible vanities, and adjustable height hand-held shower wands. Bathrooms are equipped with grab rails and bathtub seats. The hotel features a self-operating lift or sloped entry in its swimming pools, and accessible routes to the business center, fitness center, and meeting spaces.
Hotel with Gym
SpringHill Suites by Marriott Charleston Riverview provides access to a fitness center. The hotel's suite accommodations and location offer a comfortable and convenient stay for fitness-conscious travelers.
3-Star Hotel
Offering river views, this SpringHill Suites provides a comfortable stay with access to Charleston's attractions. The hotel includes spacious suites and complimentary breakfast, ensuring a pleasant and valuable experience.
Hotel with Outdoor Pool
This hotel offers an outdoor pool as one of its amenities, providing a place for guests to swim and unwind.
Hotel with Heated Pool
This hotel offers a seasonal outdoor heated saltwater pool and whirlpool with river views. The pool is heated during specific seasons, providing a comfortable experience for guests during those times.
Family Friendly Hotel
Business Hotel
Room Types
Studio,1 King, Sofa bedThis studio features a flat-screen cable TV, microwave, and small refrigerator. A seating area with sofa bed is also included.
Studio, 2 Queen(s), Sofa bedThis studio features 2 queen beds, 2 flat-screen cable TVs, a microwave, and a small refrigerator. A seating area with sofa bed is also included.
Studio, 1 King, Sofa bed, Water view, BalconyThis studio features a flat-screen cable TV, microwave, and small refrigerator. A seating area with sofa bed is also included. A balcony with a water view is provided as well.
Studio, 2 Queen(s), Sofa bed, Water view, BalconyThis studio features 2 queen beds, a flat-screen cable TV, microwave, and small refrigerator. A seating area with sofa bed is also included. A balcony with a water view is provided as well.
Queen Studio with Sofa Bed and Adapted Tub - Mobility AccessibleProviding free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned studio provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as a quiet street view. The unit offers 3 beds.
Guest Reviews
7.9
Good
Location
SpringHill Suites by Marriott Charleston Riverview boasts a prime location that consistently earns praise from its guests. Nestled close to the waterfront, the hotel offers a picturesque setting that many find beautiful and serene. While it enjoys a tranquil ambiance away from the bustling downtown Charleston, it is conveniently positioned just a short drive from the city's center, making it an ideal base for exploring. Guests appreciate the proximity to Charleston's historical landmarks, although it's noted that most attractions require a brief drive rather than a walk. The splendid views, especially of the nearby marina and port area, add to the hotel's charm. Additionally, its location near key facilities like the Shawn Jenkins Children's Hospital makes it particularly convenient for certain visitors. Overall, the location is celebrated for being both lovely and strategically positioned for easy access to the city's highlights.
Breakfast
SpringHill Suites by Marriott Charleston Riverview offers a breakfast experience that leaves a generally positive impression on its guests. Many reviewers appreciate the variety and quality of the morning offerings, often describing them as very good or great. The breakfast is noted for its consistent readiness at the start time of 6:30 am, with a range of items to suit different tastes. However, some guests suggest adding options like pancakes or waffles to enhance the selection. There are areas for improvement, as some critiques highlight issues like food running out and not being well-restocked, and occasional reports of cold or reheated items. While the breakfast might not stand out as exceptional and has room for enhanced diversity and freshness, it provides a satisfactory start to the day for many visitors, complemented by the hotel's comfortable accommodations.
Rooms
SpringHill Suites by Marriott Charleston Riverview offers guests rooms that are generally appreciated for their comfort and spaciousness. Many reviews highlight the cleanliness and comfort level of the rooms, making it a suitable choice for a brief stay. Guests frequently mention the rooms' generous size, emphasizing that the space allows for a relaxed visit. However, some feedback suggests the room design can be quirky, with unusual elements like the restroom's positioning in the middle of the room and the washbasin placed outside, which might not suit all travelers seeking privacy. Despite these design quirks, the rooms provide a pleasant view which adds to their appeal. Beds received mixed reviews, as some found them very comfortable, while others didn’t share the same sentiment. Overall, while some updates might be needed to modernize the amenities, the hotel staff is commended for their efficiency, particularly during breakfast, ensuring a well-stocked and clean environment. The excellent location and ample room size contribute positively to the accommodation experience.
Cleanliness
SpringHill Suites by Marriott Charleston Riverview generally receives positive feedback for its cleanliness and friendly staff. Guests appreciate the clean and comfortable rooms, noting the quiet atmosphere and pleasant views. The property's overall cleanliness is frequently highlighted, with particular praise for the bathroom's upkeep. Visitors also commend the staff's friendliness and helpfulness, enhancing their stay. While the breakfast is considered good, a few minor issues are noted, such as intermittent hot water and cleaning inconsistencies. Overall, the hotel maintains a good standard of cleanliness, but there is some room for improvement in housekeeping consistency and maintenance of certain areas.
Staff
At SpringHill Suites by Marriott Charleston Riverview, guests have generally positive impressions of the hotel staff. Many travelers have praised the staff for their friendliness and helpfulness, with remarks highlighting how amazing and super nice they were during their stay. The kindness and attentiveness of the staff left an impression of a welcoming environment, with front desk personnel being particularly mentioned for their helpful demeanor. Visitors appreciated that staff members were knowledgeable, sweet, and appeared genuine in making guests feel special and well-cared for.
However, there are some mixed experiences, particularly with the front desk staff, where some guests felt the service was lacking in warmth and competence. While there were instances where guests encountered rude responses or a poor attitude, these experiences seemed to be exceptions rather than the norm. Overall, the impression from the reviews is that the staff generally contribute positively to the guest experience, enhancing the stay with their cheerful assistance and customer service.
Yes, SpringHill Suites by Marriott Charleston Riverview has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at SpringHill Suites by Marriott Charleston Riverview.
No, SpringHill Suites by Marriott Charleston Riverview doesn't allow dogs.
No, parking facilities aren't available at SpringHill Suites by Marriott Charleston Riverview.
Yes, SpringHill Suites by Marriott Charleston Riverview has a gym.