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Summary of reviewsHyatt Place Charleston - Historic District garners acclaim for its central location in the heart of Charleston’s bustling Historic District. Guests appreciate the easy access to cultural sites, shopping, restaurants, and nightlife, all reachable on foot, making it a prime spot for those eager to explore the city. The hotel offers modern, clean, and spacious rooms that serve as a comfortable retreat after a day of sightseeing. The oversized rooms, featuring cozy beds and large windows, provide a bright and welcoming atmosphere, complemented by the high cleanliness standards maintained throughout the property, including the pool, gym, and common areas.
The complimentary breakfast at Hyatt Place is a standout, offering a diverse range of options that cater to various dietary preferences. Despite occasional remarks about repetitive choices during extended stays and limited variety, guests overwhelmingly describe the breakfast as fresh and satisfying, aided by friendly and accommodating staff who make mornings enjoyable.
The hotel’s staff is frequently praised for their exceptional service, embodying southern hospitality and creating a welcoming environment. The attentiveness and professionalism of the staff contribute positively to guests' stays, with many citing their helpfulness even during busy periods.
Fitness enthusiasts find the gym’s cleanliness and equipment selection to be impressive, offering an enjoyable experience alongside the pool facilities. While some guests note issues with pool maintenance, the indoor pool remains a valued amenity, providing relaxation during inclement weather.
For families, Hyatt Place Charleston offers a convenient and accommodating stay. The spacious rooms, some with sitting areas, are well-suited for families of all sizes, and the location allows for smooth exploration of the city without the need for car seats or vehicles. The complimentary breakfast and friendly staff further enhance the family-friendly environment.
However, the parking arrangements present some challenges due to the separate ownership of the garage and valet costs, which some guests find steep. Despite this, the proximity and ease of garage access, along with the excellent valet service, are appreciated.
Overall, Hyatt Place Charleston - Historic District offers a clean, comfortable, and convenient stay, highlighted by its superb location, welcoming atmosphere, and attentive service, making it an ideal choice for both leisure and family travelers. Show more
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Categories
Dog Friendly Hotel
This Hyatt Place welcomes two dogs with a combined weight limit for an additional fee per pet, per stay. It is known for being one of the best pet-friendly hotels in Charleston.
Hotel near Nightlife Spots
Also located on King Street, this hotel offers a convenient base for exploring Charleston's nightlife. The area is known for its vibrant bar and club scene.
Hotel with Swimming Pool
Hyatt Place Charleston - Historic District offers a rooftop pool with city views, providing a refreshing escape in a bustling area. The hotel's modern amenities and convenient location enhance its appeal.
Indoor Pool
Accessible Hotel
This hotel is committed to providing equal access and opportunity for individuals with disabilities. It has accessible hotel areas including restaurants, the registration desk, public entrance, swimming pool, fitness center, public restrooms, concierge desk, and business center. Accessible routes are available from the public entrance to various areas, including guest rooms and the swimming pool. Self-parking and van-accessible self-parking are also provided.
Hotel with Gym
Hyatt Place Charleston - Historic District offers fitness facilities. This provides guests with a convenient way to stay active while enjoying the hotel's prime location in the historic district.
3-Star Hotel
Located in the heart of the Historic District on King Street, this Hyatt Place offers a prime location for exploring Charleston's attractions. It provides modern amenities and spacious rooms, appealing to travelers seeking comfort and convenience.
Hotel with Indoor Pool
Situated in the desirable Historic District, this hotel provides an indoor pool, combining convenient access to downtown attractions with the amenity of an indoor swimming facility.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
King Room with Sofa Bed and Accessible Tub - Disability AccessThis room features a disability-accessible tub, coffee maker and wet bar.
Queen Room with Two Queen Beds, Sofa Bed and Accessible TubThis room features a disability-accessible tub, coffee maker and wet bar.
King Room with Sofa Bed - High FloorThis room features a sofa bed, wet bar, coffee maker and 42-inch flat-screen TV.
Queen Room with Two Queen Beds and Sofa Bed - High FloorThis room features a sofa bed, wet bar, coffee maker and 42-inch flat-screen TV.
King Room with Sofa BedThis room features a wet bar, coffee maker and 42-inch flat-screen TV.
Queen Room with Two Queen Beds and Sofa BedThis room features a sofa bed, wet bar, coffee maker and 42-inch flat-screen TV.
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis room features a disability-accessible shower, coffee maker and wet bar.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Charleston's Historic District, Hyatt Place Charleston - Historic District offers guests an ideal base for exploring the city's vibrant charm. Right on King Street, this hotel brings the bustling atmosphere of downtown to your doorstep. With a central location, guests find themselves within easy walking distance to an array of shops, restaurants, and attractions. The property's proximity to Charleston's nightlife, shopping, and historical sites makes it a convenient choice for travelers eager to experience everything the city has to offer. Whether you're in town for a quick weekend getaway or an extended trip, the hotel's location ensures that every part of your Charleston adventure is accessible on foot. The hotel provides clean and comfortable rooms, alongside friendly staff, adding to the seamless experience. Overall, Hyatt Place Charleston - Historic District is perfectly situated for those looking to immerse themselves in the lively pulse of the city while enjoying the convenience of modern amenities.
Breakfast
The breakfast experience at Hyatt Place Charleston - Historic District stands out in guest reviews, consistently praised for its variety, quality, and the convenience of being included with the stay. Guests frequently mention the plethora of options available each morning, catering to different dietary preferences with choices such as oat milk and gluten-free bread. The freshness and warmth of the food are noted as significant positives, with several guests describing the breakfast as excellent, fantastic, or even the best they've encountered in a hotel setting. While there were mentions of the breakfast being repetitive during longer stays, the mix of hot and cold choices, along with a substantial buffet spread, generally left a positive impression on guests. The friendly, helpful staff contribute to a welcoming breakfast environment, ensuring guests start their day with a satisfying meal. Despite occasional comments about limited variety or the atmosphere of the breakfast area, the overall sentiment suggests that the complimentary breakfast is a highlight for many visiting this historic location.
Rooms
Nestled on the edge of the historic district, Hyatt Place Charleston offers travelers a comfortable and spacious retreat. Guests frequently praise the rooms for their impressive size and cleanliness, noting that the modern decor and spacious layouts provide a welcoming allure. Comfortable beds and cozy settings contribute to a restful stay, with some rooms featuring sofa beds and sitting areas for added convenience.
While some reviews mention minor inconveniences like the absence of a microwave or a slightly dated shower cabin, the overall sentiment toward the room setup is positive. The presence of large windows and good lighting further enhances the experience, allowing guests to enjoy their stay in a bright and pleasant environment.
The hotel's location is highly regarded, and although prices are slightly above average, the proximity to Charleston’s attractions and the ease of accessing town thanks to a free bus service make it a convenient choice. Cleanliness standards are consistently high, with guests often commending the spotless and comfortable atmosphere of both the rooms and the hotel as a whole.
Although there are occasional hiccups with amenities such as air conditioning or phone issues, the welcoming and helpful staff at Hyatt Place typically respond promptly, ensuring that guest experiences remain positive. Overall, Hyatt Place Charleston presents a satisfying blend of comfort, space, and convenience, making it a solid choice for those exploring this charming city.
Beds
Hyatt Place Charleston - Historic District consistently receives praise for the comfort and quality of its beds. Guests frequently highlight the coziness and comfortable nature of the bedding, with many stating they haven't slept so well in a long time. The rooms are described as spacious and welcoming, adding to the overall comfort of the stay. While there are a few mentions of the beds being a bit soft or hard for some preferences, the majority find them to be comfortable. The bedding is noted for being lightweight yet warm, contributing further to a restful experience. However, a few reviews mention minor issues with the placement of beds and the quality of pillows, hinting at opportunities for improvements. Overall, the sleeping experience at Hyatt Place Charleston is a key highlight, making it a favorable choice for travelers seeking restful nights.
Cleanliness
Hyatt Place Charleston - Historic District has been consistently praised for its outstanding cleanliness, making it a reliable choice for visitors prioritizing hygiene and comfort. The well-maintained hotel offers spacious, modern, and comfortable rooms, perfect for accommodating families. Guests repeatedly note that the property, including the pool, gym, and common areas, is kept immaculately clean, aligning with high cleanliness standards. Despite minor critiques regarding parking logistics, the friendly and effective staff, along with convenient daily housekeeping, enhance the overall guest experience. The clean, modern design of the hotel complements its superb location, on the edge of Charleston's historic district, ideal for exploring nearby attractions. Additionally, visitors appreciate the good breakfast offerings and the seamless access to transport services. Overall, Hyatt Place Charleston stands out as a clean, welcoming environment, supported by accommodating amenities and a serene atmosphere.
Staff
Travelers visiting the Hyatt Place Charleston in the Historic District frequently commend the hotel's staff for their exceptional service. The majority of guests describe the staff as friendly, helpful, and accommodating, with some even highlighting individuals like Naquan, Mallory, Xavier, and Anthony for their outstanding assistance. Reviewers often note the professionalism and courtesy of the employees, appreciating their attentiveness even during busy times. Many guests emphasize the southern hospitality of the staff, which contributes significantly to a welcoming atmosphere. While a few reviews mention isolated incidents of unfriendliness or lack of training, the overall impression is one of commendable service, with numerous mentions of staff going above and beyond to ensure a pleasant stay. Special praise is noted for front desk personnel, valets, housekeeping, and individuals like Kristine and Brooklyn for their excellent service. Guests can expect efficient and responsive staff members who contribute positively to their experience, with a focus on customer satisfaction and maintaining a clean and comfortable environment.
Gym
The Hyatt Place Charleston - Historic District offers a well-regarded gym that has received positive feedback from guests. The fitness center is appreciated for its cleanliness and features a good selection of new machines, providing a variety of workout options. The gym is often described as awesome and nice, with guests highlighting its well-maintained facilities and ample equipment. The convenience of having both the pool and gym on the same floor is a noteworthy aspect, making it a good fit for guests who value these amenities. Overall, the exercise room contributes to the hotel's appeal, offering a positive experience for fitness enthusiasts staying at the property.
Pool
The pool area at Hyatt Place Charleston - Historic District offers guests a mixed experience. Many visitors appreciated having access to an indoor pool, especially during rainy weather, which provided a pleasant escape. Guests who enjoyed a swim often found the pool to be warm and enjoyable, contributing positively to their stay, with some seeing it as a nice addition coupled with the onsite fitness room. However, there are concerns about pool maintenance, particularly regarding cleanliness and water temperature. Some guests reported issues with the pool being cold or dirty, with instances of unclear water and floating debris. Despite these challenges, the indoor setting of the pool remains an appreciated feature for those seeking relaxation amidst inclement weather.
Parking
Parking at Hyatt Place Charleston - Historic District offers both convenience and challenges for guests. The hotel provides a parking garage located immediately adjacent to the premises, facilitating easy access and proximity to the entrance, which is appreciated by many guests. Valet service stands out, consistently praised for its excellent staff and smooth operation.
The parking options include self-park in the garage or valet parking. While the garage is convenient and provides straightforward parking, guests note that it is separately owned, adding complexity to the pricing, which some find to be on the higher side. For those opting for the valet option, despite some high costs and occasional wait times, the service quality is frequently highlighted as excellent.
Pricing can be a concern, with varied experiences regarding cost clarity and perceived fairness, suggesting room for improvement in transparency. The garage and valet services involve fees that are deemed slightly steep by numerous guests, with calls for better pricing strategies or potential discounts for hotel guests.
Overall, the convenience of the garage and the quality of valet service are high points, but clearer communication about costs and more competitive pricing could enhance guest satisfaction.
Family
Hyatt Place Charleston - Historic District offers a welcoming and convenient stay for families visiting the city. The hotel is ideally located near shops and restaurants, making it easy for families, especially those with little kids, to explore Charleston without the hassle of using car seats or needing a vehicle. Guests appreciate the spacious and clean rooms that can comfortably accommodate larger families, with some rooms featuring a large couch area suitable for sleeping arrangements. The hotel receives high marks for its family-friendly amenities, particularly the popular pool and a complimentary buffet breakfast that offers a wide variety of selections, something families find particularly useful. The staff is often praised for their kindness and helpfulness, enhancing the overall family travel experience. Overall, this hotel is described as an excellent choice for family trips due to its combination of comfort, location, and amenities.
Yes, Hyatt Place Charleston - Historic District has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hyatt Place Charleston - Historic District.
Yes, Hyatt Place Charleston - Historic District welcomes dogs.
Yes, parking facilities are available at Hyatt Place Charleston - Historic District.
Yes, Hyatt Place Charleston - Historic District has a gym.