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Summary of reviewsHyatt House Charleston - Historic District is highly praised by guests primarily for its strategic location, excellent service, and comfortable accommodations. Nestled in Charleston's vibrant historic district, the hotel offers prime access to King Street’s array of restaurants, bars, and shops. This central positioning enables seamless exploration of cultural attractions, with major sites like the Charleston Museum and the French Quarter just a leisurely stroll away. Additionally, the convenience of public transport options such as the free Dash bus shuttle further enhances its appeal for visitors without a car.
The breakfast offerings at Hyatt House receive commendation for variety and quality, featuring both hot and cold options, including made-to-order omelets and gluten-free choices. The attentive breakfast staff and the complimentary nature of the meal further enhance the guest experience, despite minor criticisms about limited selections and the use of disposable utensils.
Guests find the rooms notably spacious and well-equipped, often likened to small, efficient apartments with modern decor, full kitchens, and separate living areas. The cleanliness and maintenance of both rooms and common areas, facilitated by a diligent housekeeping team, contribute to a comfortable and home-like atmosphere. The hotel's serene room ambiance and supportive staff add to the overall satisfaction.
The staff at Hyatt House stands out for their exceptional hospitality and professionalism, consistently receiving accolades for their warm demeanor and efficiency. Notable staff members—including the front desk personnel and bartenders—enhance guest experiences with their attentiveness and service.
Additional amenities such as the indoor pool are well-received, offering a pleasant spot for relaxation regardless of the weather. Convenient parking options, including a nearby city garage and valet service, provide easy access for guests, although parking costs are noted by some as a concern. Beds are largely appreciated for their comfort, contributing to a restful night's sleep, alongside the hotel’s overall accommodations and thoughtful touches like free water and a hearty breakfast.
In summary, Hyatt House Charleston - Historic District is recommended for its fantastic location, attentive staff, comfortable accommodations, and robust amenities, making it a preferred choice for those visiting Charleston. Show more
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Categories
Family Friendly Hotel
The hotel's location in the Historic District provides easy access to family-friendly attractions. The spacious suites provide families enough space to relax.
Dog Friendly Hotel
This hotel is pet-friendly and located in the historic district. It offers modern amenities and welcomes pets, making it a great choice for exploring the city with your furry friend.
Hotel near Nightlife Spots
Located on King Street, this hotel is situated in the popular historic district, providing guests with walkable access to the many bars, restaurants, and entertainment venues on King Street.
Business Hotel
Hyatt Place Charleston/Historic District has flexible meeting space in both Sterling Hall and the Grand Magnolia Ballroom. Sterling Hall can accommodate a large conference or a small corporate meeting and the Grand Magnolia Ballroom seats up to 275 guests, banquet-style, or 500 for a reception.
Hotel with Parking
The hotel provides valet parking with in/out privileges and also offers a self-parking option in a nearby public garage. This gives guests flexibility based on their preference.
EV charging stations
Accessible Hotel
Hyatt House Charleston/Historic District is handicapped accessible and committed to providing equal access. Accessible features include accessible guest rooms with mobility features and doorways providing 32 inches of clear width. Accessible routes are available from the public entrance to guest rooms, the swimming pool, restaurants, and the fitness center. Self-parking, valet parking, and van-accessible self-parking are offered. Closed-captioning on TVs and TTY are available.
Hotel with Gym
Hyatt House Charleston - Historic District has fitness amenities. The hotel's historic district location is ideal for travelers interested in exploring Charleston's attractions while keeping up with their fitness regimen.
Hotel with EV Charging Stations
Located in Charleston's historic district, this hotel offers EV charging stations. Guests can enjoy spacious suites and a central location for exploring the city.
Hotel with Indoor Pool
Located in the popular Historic District, this hotel features a heated indoor pool, offering a comfortable swimming environment year-round in a prime tourist location.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
3-Star Hotel
Room Types
One-Bedroom King Suite with Kitchen and Sofa BedProviding free toiletries, this suite includes a private bathroom with a bath or a shower. The spacious suite provides air conditioning, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
King Studio with Kitchen and Accessible Tub - Disability AccessThis quadruple room has air conditioning and audio-visual/hearing impaired technology.
King Studio with Kitchen and Sofa Bed - High FloorProviding free toiletries, this quadruple room includes a private bathroom with a shower. The spacious quadruple room provides air conditioning, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
King RoomRooms are 500 square feet.
King Studio with Kitchen and Sofa BedFeaturing free toiletries, this quadruple room includes a private bathroom with a shower. The spacious quadruple room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled within Charleston's historic district, the Hyatt House Charleston is celebrated for its enviable location, placing guests in the heart of vibrant King Street. This central spot offers effortless access to a plethora of restaurants, bars, and shops, making it a convenient hub for exploring the culinary and cultural offerings of the city. Situated near prominent tourist sites like the Charleston Museum, the hotel is a perfect base for those interested in both casual strolls and immersive explorations of the area. Guests appreciate its proximity to local festivals, shopping avenues, and the French Quarter, all within walking distance. The hotel's access to public transport, like the free Dash bus shuttle, further enhances its connectivity, making moving around easy for visitors without a car. The Hyatt House impresses not just with location but also with its spacious, clean, and modern amenities, bolstered by friendly and efficient staff who enhance the welcoming atmosphere. This makes it an excellent choice for both its practical positioning and polished hospitality.
Breakfast
The breakfast experience at Hyatt House Charleston - Historic District receives mostly positive feedback from guests. Many highlight the great variety and plentiful options available each morning, including both hot and cold choices. Guests frequently praise the inclusion of made-to-order omelets and other delicious items, such as gluten-free options. The breakfast buffet is consistently well-stocked, ensuring a satisfying start to the day. The lively atmosphere, coupled with attentive and hardworking breakfast staff, contributes to an enjoyable dining experience. Some guests appreciate the complimentary nature of the breakfast, noting it as a generous perk of their stay. Despite occasional mentions of limited hot meal selections and the use of plastic plates and cutlery, the overall quality and range of the breakfast offerings are well-regarded, making it a pleasant feature of a stay at this historic Charleston location.
Rooms
The rooms at Hyatt House Charleston - Historic District have garnered positive attention for their generous space and modern comforts. Many guests appreciate the well-equipped kitchens and living areas that give the rooms a home-like feel, often resembling small efficiency apartments. The modern decor and design make these rooms a pleasant and cozy place to unwind, with some even noting the luxuriousness of features like the large shower.
Spaciousness is a recurrent theme, with guests enjoying the large layouts that often include separate living areas, making them suitable for families or those needing extra room. The rooms also boast modern amenities, such as full-sized refrigerators and ample storage, contributing to their practicality and comfort. Visitors frequently mention the cleanliness of the rooms and the high standard of housekeeping, further enhancing the overall experience.
Location-wise, the hotel sits conveniently on the cusp of Charleston's historic district, adding ease of accessibility to its list of advantages. The serene ambiance of the rooms ensures a restful stay, complemented by friendly staff and a good breakfast offering. Despite a few minor issues reported, the general consensus on the accommodation here is one of satisfaction with the spacious, clean, and stylishly appointed rooms.
Beds
At the Hyatt House Charleston - Historic District, guests have generally found the accommodations to be quite comfortable, particularly when it comes to the beds. Many reviewers have praised the beds for being comfortable, with particular mentions of the comfort provided by king-sized beds and the silky feeling sheets. The hotel offers nicely appointed rooms that are both spacious and clean, contributing to a pleasant stay experience. While there have been a few mentions of beds being too hard or too soft for individual preferences, the consensus points to an overall satisfying experience in terms of bed comfort. Guests have also appreciated the large bathrooms and the friendly staff, noting the added perks of free water and a nice breakfast in the mornings. Overall, the Hyatt House stands out for its comfortable and clean accommodations, which play a crucial role in ensuring guests have an enjoyable stay.
Cleanliness
Hyatt House Charleston - Historic District receives primarily positive feedback regarding its cleanliness. Guests frequently highlight the hotel's overall cleanliness, noting the well-kept rooms and consistently tidy common areas, including elevators and hallways. The property is described as modern and in great condition, contributing to a pleasant and comfortable stay. Housekeeping appears diligent, with guests appreciating the freshly made beds and clean bathrooms upon returning to their rooms. Visitors find the location convenient for exploring the city, with many key sites within walking distance. Despite some minor grievances, such as small bathroom spaces and occasional lapses in daily cleaning, the hotel's cleanliness impresses most guests. The attentive and friendly staff add to the positive experience, ensuring a welcoming atmosphere. Overall, the property is recommended for its cleanliness and strategic location, making it a solid choice for anyone visiting Charleston.
Staff
Nestled in Charleston's Historic District, Hyatt House has garnered commendable reviews for its exceptional staff, who consistently display warmth and professionalism. Guests frequently praise the team for being friendly, knowledgeable, and accommodating, with numerous mentions of the staff's ability to respond quickly and efficiently to guests' needs. The front desk staff and bartenders often leave a lasting impression, ensuring seamless check-ins and memorable experiences.
Several members, including Ms. Raseca, Kristine, Aries, Octavia, and Darnell, are singled out for their outstanding hospitality and helpfulness, with some going above and beyond to enhance special occasions like birthday celebrations. The maintenance engineer stands out as a highlight of many stays, providing impeccable service that exceeds expectations.
Guests appreciate the southern hospitality that permeates the hotel, with staff consistently delivering excellent customer service and courteous interactions. Whether assisting with suggestions for local attractions or simply ensuring a comfortable and welcoming atmosphere, the staff's commitment to guest satisfaction is evident.
Though the front desk team can occasionally appear overwhelmed, their efforts to accommodate guests are recognized and valued. Overall, the Hyatt House Charleston staff leaves a lasting impression for their ability to blend professionalism with genuine friendliness, making stays both enjoyable and memorable.
Pool
The pool at the Hyatt House Charleston - Historic District has garnered positive attention from guests for its appealing features and convenient location indoors. Travelers frequently highlight the pool as nice and well-maintained, making it an ideal spot for relaxation. The indoor setting proves to be a great asset, especially appreciated during rainy visits, offering a comfortable swimming experience regardless of the weather. While most comments are positive, there is a mention of the water temperature being cold, which might not be ideal for some younger visitors. Overall, the indoor pool complements the hotel's amenities, such as the highly praised rooftop bar, adding to the overall guest experience.
Parking
The Hyatt House Charleston - Historic District offers a variety of convenient parking options, which guests have generally appreciated for their easy access and proximity to the hotel. A city parking garage located next door provides an effortless solution for self-parking, attracting guests with its convenience and capped daily rate. Many found this option highly practical, allowing them to park and easily access their vehicles whenever needed.
For those preferring valet services, the hotel provides valet parking, praised for its ease and functionality, although some guests considered the cost fairly steep. Valet parking includes in and out privileges, which have been beneficial for guests needing frequent vehicle access. Onsite valet parking adds an extra layer of convenience, although the price variation compared to the adjacent garage can be considerable.
Navigating the parking arrangements, whether opting for self-parking or valet service, generally proves straightforward. Some guests noted the availability of handicap parking spaces, which can lead to significant savings. Overall, while the cost of parking has been a point of contention for some, the convenient location and facilities have been recognized positively by guests, enhancing their stay experience at the Hyatt House Charleston.
Yes, Hyatt House Charleston - Historic District has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hyatt House Charleston - Historic District.
Yes, Hyatt House Charleston - Historic District welcomes dogs.
Yes, parking facilities are available at Hyatt House Charleston - Historic District.
Yes, Hyatt House Charleston - Historic District has a gym.