Best Western Airport Inn & Suites
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Summary of reviewsThe Best Western Airport Inn & Suites enjoys a highly praised location, offering convenient proximity to the airport and major highways, making it an ideal base for exploring Charleston and its surrounding areas. The hotel is situated in a quiet, safe and clean area with easy access to various dining and shopping options, which guests find particularly appealing. The proximity to downtown Charleston and beaches further enhances its attractiveness.
Guests frequently commend the breakfast offering at the hotel, highlighting a variety of food options, including eggs, sausage, biscuits, cereals, waffles and fresh fruit. The breakfast area is noted for its cleanliness and pleasant atmosphere with the staff, especially Laverne, receiving high praise for their friendliness and attentiveness.
The rooms at Best Western Airport Inn & Suites are described as spacious and clean, equipped with useful amenities like refrigerators, microwaves and coffee makers. While some maintenance issues were noted, overall, the rooms were found to be comfortable and well-kept.
Cleanliness throughout the hotel receives consistent positive remarks with the lobby, bathrooms and common areas well-maintained by the housekeeping staff. However, some guests suggested the property could benefit from updates and deeper cleaning in specific areas.
The staff is a significant highlight, known for their friendliness and excellent service. Front desk staff, including Kenya and Laverne, are noted for their welcoming and helpful attitudes, which greatly contribute to a positive guest experience.
The free WiFi generally works well, though there are occasional connectivity issues and a noted lack of USB outlets in the rooms. The indoor pool is another well-liked feature, particularly appreciated by families for its cleanliness and maintenance, though some guests found the water temperature cool.
As a family-friendly hotel, Best Western Airport Inn & Suites provides ample space and comfort for families with many highlighting the positive experience of their children at the pool.
Guest feedback on the beds is mixed with many finding them comfortable while others describe them as firm or worn out, indicating some inconsistency in bed quality.
Categorized as a three-star hotel, it generally meets the basic criteria expected of its rating. It is deemed adequate for short stays but might not fully satisfy those on extended visits. Some guests noted the need for better cleanliness and more diverse breakfast options to match a true three-star experience.
For business travelers, the hotel offers convenient amenities, including a business center and is praised for its quiet environment conducive to work. While generally positive, some guests felt that accommodations for business needs could be further refined.
In conclusion, the Best Western Airport Inn & Suites provides a generally positive experience with commendable service, clean and comfortable accommodations and a convenient location, making it suitable for short stays, family visits and business trips alike. Areas for improvement include room maintenance and modernization, WiFi connectivity and enhanced breakfast variety.
Categories
Guests frequently commend the breakfast offering at the hotel, highlighting a variety of food options, including eggs, sausage, biscuits, cereals, waffles and fresh fruit. The breakfast area is noted for its cleanliness and pleasant atmosphere with the staff, especially Laverne, receiving high praise for their friendliness and attentiveness.
The rooms at Best Western Airport Inn & Suites are described as spacious and clean, equipped with useful amenities like refrigerators, microwaves and coffee makers. While some maintenance issues were noted, overall, the rooms were found to be comfortable and well-kept.
Cleanliness throughout the hotel receives consistent positive remarks with the lobby, bathrooms and common areas well-maintained by the housekeeping staff. However, some guests suggested the property could benefit from updates and deeper cleaning in specific areas.
The staff is a significant highlight, known for their friendliness and excellent service. Front desk staff, including Kenya and Laverne, are noted for their welcoming and helpful attitudes, which greatly contribute to a positive guest experience.
The free WiFi generally works well, though there are occasional connectivity issues and a noted lack of USB outlets in the rooms. The indoor pool is another well-liked feature, particularly appreciated by families for its cleanliness and maintenance, though some guests found the water temperature cool.
As a family-friendly hotel, Best Western Airport Inn & Suites provides ample space and comfort for families with many highlighting the positive experience of their children at the pool.
Guest feedback on the beds is mixed with many finding them comfortable while others describe them as firm or worn out, indicating some inconsistency in bed quality.
Categorized as a three-star hotel, it generally meets the basic criteria expected of its rating. It is deemed adequate for short stays but might not fully satisfy those on extended visits. Some guests noted the need for better cleanliness and more diverse breakfast options to match a true three-star experience.
For business travelers, the hotel offers convenient amenities, including a business center and is praised for its quiet environment conducive to work. While generally positive, some guests felt that accommodations for business needs could be further refined.
In conclusion, the Best Western Airport Inn & Suites provides a generally positive experience with commendable service, clean and comfortable accommodations and a convenient location, making it suitable for short stays, family visits and business trips alike. Areas for improvement include room maintenance and modernization, WiFi connectivity and enhanced breakfast variety.
Hotel near Golf Courses
Offers affordable accommodations near the airport with access to Charleston's golf courses. Provides essential amenities for a budget-conscious golf getaway.
Cheap Hotel
This hotel offers a combination of value and convenience near the airport. It provides comfortable rooms and essential amenities. Guests can enjoy a complimentary breakfast and airport shuttle service, enhancing its appeal for budget travelers.
Hotel with Indoor Pool
This airport area hotel provides an indoor pool, offering a convenient and budget-friendly option for travelers seeking this facility.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Best Western Airport Inn & Suites boasts a highly praised location among guests. Conveniently positioned near the airport, it offers easy access for travelers flying in and out. The hotel is also close to major highways, making it an ideal base for exploring Charleston and its surrounding attractions. Guests appreciated the quiet, safe and clean area where the hotel is situated, which is tucked away yet close to everything necessary for a comfortable stay.
The proximity to various dining and shopping options further enhances its appeal with numerous restaurants, stores and even a Walmart nearby. This adds to the convenience of accessing all amenities, including a supermarket. For those with a car, the hotel provides easy access to both the bustling downtown Charleston and the tranquil beaches within a short drive.
The area around the hotel is described as very good and guests felt safe while staying there. The location is also noted for being peaceful and quiet, making it a pleasant place to rest after a day of activities. Despite some minor road noise and traffic on the main street, the positive aspects of the location overwhelmingly stood out.
In conclusion, the Best Western Airport Inn & Suites is positioned perfectly for those needing quick access to the airport and major highways, while its surroundings offer ample dining, shopping and exploring opportunities for a well-rounded visit to Charleston.
The breakfast at Best Western Airport Inn & Suites is widely praised by guests with many highlighting it as a positive aspect of their stay. Guests appreciate the variety of options available, which include eggs, sausage, biscuits and gravy, cereals, waffles, pancakes and fresh fruit. Several reviews describe the breakfast as delicious, very good and even amazing, going above and beyond typical hotel fare.
The quality and upkeep of the breakfast area are frequently mentioned with remarks on the cleanliness and organization. The breakfast room is noted to be tidy, well-stocked and pleasant, contributing to a positive dining experience. The breakfast staff, particularly Laverne, receive high praise for their friendliness and attentiveness, enhancing the overall experience for many guests.
However, some reviews suggest there is room for improvement with mentions of limited options, especially for those seeking healthier choices or accommodating specific dietary needs. A few guests found the breakfast to be lacking, particularly when arriving late and some noted that certain items could run out quickly or that the selection seemed sparse.
Overall, while there are a few critiques, the breakfast at Best Western Airport Inn & Suites generally receives favorable feedback, particularly for its variety, quality and the commendable service from staff.
Best Western Airport Inn & Suites boasts rooms that are noted for their generous size and cleanliness. Many guests appreciate the spaciousness and comfort of the accommodations with numerous mentions of large and roomy quarters. Cleanliness is frequently highlighted with several reviewers noting that rooms are neat, well-maintained and equipped with useful amenities like refrigerators, microwaves, coffee makers and ironing sets.
However, it's apparent that the rooms could benefit from some updates, as some guests have indicated areas of wear and tear. Issues such as stained bed linens, musty odors and occasional cleanliness lapses have been noted. Despite these concerns, many visitors found the rooms comfortable and adequately equipped for a convenient stay.
Overall, while the hotel rooms deliver in terms of space and basic cleanliness, there is room for improvement in maintenance and modernization to enhance the guest experience fully.
Staying at the Best Western Airport Inn & Suites, guests often comment on the experience of the beds provided. Many reviews highlight the comfort of the beds, using phrases like comfortable bed, very comfortable and bed was comfy. Other attributes frequently noted include warm bed, comfy pillows and several pillows of different thicknesses.
Despite these positive remarks, some guests encountered less favorable conditions. Words such as hard, firm and stiff appeared in several reviews, suggesting that the comfort level of the beds can vary. Additionally, a few visitors mentioned that the mattresses felt old and worn out and some reported issues with cleanliness, such as bed sheets and linens having stains or hairs.
In summary, while many guests found the beds comfortable and praised the cleanliness maintained by the housekeeping team, others felt that the beds could benefit from upgrades and more attention to detail.
Upon visiting the Best Western Airport Inn & Suites, guests consistently highlight the hotel’s cleanliness. The property and rooms are frequently described as clean, comfortable and well-maintained. The lobby, bathrooms and breakfast area also receive positive remarks for their cleanliness. Housekeeping staff is appreciated for their daily efforts in maintaining the rooms and common areas.
However, guests note that the property is older and could benefit from updates and repairs. Issues such as paint chipping, broken ceiling tiles, stains, rust, mold in some bathrooms and occasional musty odors have been mentioned. There are also occasional comments about minor cleaning oversights, including stray hairs, animal hair on furniture and infrequent housekeeping lapses in some rooms.
Despite these minor drawbacks, many guests find the overall cleanliness more than satisfactory with clean towels, fresh-smelling rooms and a generally well-kept ambiance. The friendly staff and the quiet, cozy atmosphere add to the pleasant stay experience. For those looking for an affordable and reasonably clean option near the airport, the Best Western Airport Inn & Suites seems to meet expectations, albeit with room for some updates and deeper cleaning in certain areas.
The staff at Best Western Airport Inn & Suites stand out for their friendliness and hospitality, as frequently highlighted by guests. The reception team is noted for being welcoming, helpful and attentive with Kenya and Laverne receiving specific praise for their warmth and exceptional service. The front desk staff are described as superb, polite and efficient, often going out of their way to assist and make guests feel at home.
Housekeeping is commended for being friendly and thorough in maintaining clean rooms and common areas. Breakfast staff, particularly those like Laverne, are recognized for being attentive, kind and enhancing the morning dining experience. Other individual staff members at various times are highlighted for their pleasant demeanor and professionalism, underscoring the commitment to great service.
However, it should be noted that while the majority of the staff are praised, there are occasional mentions of less positive interactions, including instances of unfriendly or unhelpful behavior. Despite these isolated incidents, the overall consensus remains highly favorable with many guests recommending the hotel and expressing a desire to return, largely influenced by the positive interactions with the staff.
The WiFi at Best Western Airport Inn & Suites generally receives positive feedback for its speed and ease of access. Guests often mention that the WiFi connection is good and works well, making internet browsing and work tasks manageable during their stay. However, there are occasional reports of WiFi connectivity issues and instances where the service was not functioning properly, indicating that the connection quality might be inconsistent at times. While the hotel features accessible WiFi, it lacks USB outlets in the rooms, which is a common point of concern among guests. Improvements in USB port availability could enhance the overall experience for travelers who rely on multiple device chargers.
The pool at the Best Western Airport Inn & Suites receives high marks from guests, particularly families with children who thoroughly enjoyed the indoor facility. Described as clean and well-maintained, the pool provides a lovely and quiet relaxation area. Many visitors appreciated having an indoor pool option, which was a major highlight for the kids. However, some guests noted that the pool was on the cooler side and not heated. Despite its smaller size, the indoor pool offered enough space for enjoyment, although a few reviews mentioned occasional issues with towel availability and cleanliness. Overall, the pool area is a well-received feature of the hotel, adding to the enjoyable guest experience.
Best Western Airport Inn & Suites stands out as a commendable choice for family stays. The hotel's pool emerges as a popular highlight, bringing joy to both kids and adults alike with multiple mentions of grandchildren and children enjoying the water activities. The accommodations are praised for being comfortable and well-suited for families, offering family-sized and family-friendly rooms that can comfortably house a family of four.
The location is noted to be convenient, providing easy access to nearby attractions, which adds to its family appeal. Reviewers highlight the hotel's overall family-friendly atmosphere, making it a great spot for family visits. Despite a minor mention of ensuring younger children’s safety around furnishings, the hotel largely succeeds in providing a pleasant and enjoyable stay for families.
Best Western Airport Inn & Suites is categorized as a three-star hotel that generally aligns with the standards expected of this rating. However, it has some areas that need improvement to fully meet the expectations for its category. Guests find it to be adequate for short stays, such as one or two nights, but it may not be the best option for extended stays, such as a week.
While the hotel fulfills the basic criteria of a three-star property, some reviews suggest that it can feel closer to a motel and that it lacks the overall polish expected at this level. Several reviewers remarked on the need for better cleanliness and more diverse breakfast options to truly match the expectation of a three-star hotel experience. Despite these areas for improvement, it is described as a typical Best Western, offering decent accommodation but potentially disappointing for the price.
The Best Western Airport Inn & Suites receives positive feedback for its suitability as a business hotel. Various amenities cater well to business travelers, including a dedicated business center and useful business services. The venue is noted for its convenience with easy access from highways and byways, making it an efficient choice for quick business stays and work trips. The environment is conducive to business activities, described as quiet and favorable for work. While overall feedback is positive, some guests felt that the accommodations for business travelers could be improved.
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Location
The proximity to various dining and shopping options further enhances its appeal with numerous restaurants, stores and even a Walmart nearby. This adds to the convenience of accessing all amenities, including a supermarket. For those with a car, the hotel provides easy access to both the bustling downtown Charleston and the tranquil beaches within a short drive.
The area around the hotel is described as very good and guests felt safe while staying there. The location is also noted for being peaceful and quiet, making it a pleasant place to rest after a day of activities. Despite some minor road noise and traffic on the main street, the positive aspects of the location overwhelmingly stood out.
In conclusion, the Best Western Airport Inn & Suites is positioned perfectly for those needing quick access to the airport and major highways, while its surroundings offer ample dining, shopping and exploring opportunities for a well-rounded visit to Charleston.
Breakfast
The quality and upkeep of the breakfast area are frequently mentioned with remarks on the cleanliness and organization. The breakfast room is noted to be tidy, well-stocked and pleasant, contributing to a positive dining experience. The breakfast staff, particularly Laverne, receive high praise for their friendliness and attentiveness, enhancing the overall experience for many guests.
However, some reviews suggest there is room for improvement with mentions of limited options, especially for those seeking healthier choices or accommodating specific dietary needs. A few guests found the breakfast to be lacking, particularly when arriving late and some noted that certain items could run out quickly or that the selection seemed sparse.
Overall, while there are a few critiques, the breakfast at Best Western Airport Inn & Suites generally receives favorable feedback, particularly for its variety, quality and the commendable service from staff.
Rooms
However, it's apparent that the rooms could benefit from some updates, as some guests have indicated areas of wear and tear. Issues such as stained bed linens, musty odors and occasional cleanliness lapses have been noted. Despite these concerns, many visitors found the rooms comfortable and adequately equipped for a convenient stay.
Overall, while the hotel rooms deliver in terms of space and basic cleanliness, there is room for improvement in maintenance and modernization to enhance the guest experience fully.
Beds
Despite these positive remarks, some guests encountered less favorable conditions. Words such as hard, firm and stiff appeared in several reviews, suggesting that the comfort level of the beds can vary. Additionally, a few visitors mentioned that the mattresses felt old and worn out and some reported issues with cleanliness, such as bed sheets and linens having stains or hairs.
In summary, while many guests found the beds comfortable and praised the cleanliness maintained by the housekeeping team, others felt that the beds could benefit from upgrades and more attention to detail.
Cleanliness
However, guests note that the property is older and could benefit from updates and repairs. Issues such as paint chipping, broken ceiling tiles, stains, rust, mold in some bathrooms and occasional musty odors have been mentioned. There are also occasional comments about minor cleaning oversights, including stray hairs, animal hair on furniture and infrequent housekeeping lapses in some rooms.
Despite these minor drawbacks, many guests find the overall cleanliness more than satisfactory with clean towels, fresh-smelling rooms and a generally well-kept ambiance. The friendly staff and the quiet, cozy atmosphere add to the pleasant stay experience. For those looking for an affordable and reasonably clean option near the airport, the Best Western Airport Inn & Suites seems to meet expectations, albeit with room for some updates and deeper cleaning in certain areas.
Staff
Housekeeping is commended for being friendly and thorough in maintaining clean rooms and common areas. Breakfast staff, particularly those like Laverne, are recognized for being attentive, kind and enhancing the morning dining experience. Other individual staff members at various times are highlighted for their pleasant demeanor and professionalism, underscoring the commitment to great service.
However, it should be noted that while the majority of the staff are praised, there are occasional mentions of less positive interactions, including instances of unfriendly or unhelpful behavior. Despite these isolated incidents, the overall consensus remains highly favorable with many guests recommending the hotel and expressing a desire to return, largely influenced by the positive interactions with the staff.
Wi-Fi
Pool
Family
The location is noted to be convenient, providing easy access to nearby attractions, which adds to its family appeal. Reviewers highlight the hotel's overall family-friendly atmosphere, making it a great spot for family visits. Despite a minor mention of ensuring younger children’s safety around furnishings, the hotel largely succeeds in providing a pleasant and enjoyable stay for families.
3 Star
While the hotel fulfills the basic criteria of a three-star property, some reviews suggest that it can feel closer to a motel and that it lacks the overall polish expected at this level. Several reviewers remarked on the need for better cleanliness and more diverse breakfast options to truly match the expectation of a three-star hotel experience. Despite these areas for improvement, it is described as a typical Best Western, offering decent accommodation but potentially disappointing for the price.
Business
Yes, Best Western Airport Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Airport Inn & Suites.
No, Best Western Airport Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Airport Inn & Suites.
Yes, Best Western Airport Inn & Suites has a gym.
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