Days Inn by Wyndham Charleston WV
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Summary of reviewsDays Inn by Wyndham Charleston WV is favorably located near major highways such as interstate 64/77 and I-77, offering easy access to surrounding destinations. This convenient location is further complemented by the availability of multiple stores, restaurants, and gas stations within walking distance, providing guests with ample options for shopping and dining. Despite some challenges with navigation at the entrance, the location presents great value by combining accessibility with nearby amenities.
The hotel staff are recognized for their friendliness and helpfulness, particularly at the front desk, enhancing the welcoming atmosphere and ensuring a smooth check-in experience. Although there are occasional reports of unprofessional behavior, the positive interactions with staff significantly contribute to guest satisfaction.
Guests also appreciate the comfort of the beds, often noting a restful night's sleep due to their comfort. This, combined with the positive bathroom experiences, underscores the potential for relaxation. However, cleanliness issues with the bedding, such as stains and wear, have been reported, suggesting that enhancing the quality of sheets and linens could further improve guest comfort.
While some rooms are noted for modern updates and comfort, this is inconsistent across the hotel. Guests have occasionally encountered issues related to cleanliness, maintenance, and odors, with some reports of unclean rooms and insufficient hot water. Despite these challenges, staff efforts to address and resolve room issues are acknowledged and valued.
Breakfast offerings have been a disappointment for many, as guests frequently find that breakfast is not provided despite being advertised. This inconsistency has left some feeling misled and highlights a need for the hotel to ensure the reliability of its advertised amenities.
Overall, the Days Inn by Wyndham Charleston WV benefits greatly from its location and friendly staff, but could enhance guest experiences by addressing issues related to cleanliness, maintenance, and the availability of breakfast.
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The hotel staff are recognized for their friendliness and helpfulness, particularly at the front desk, enhancing the welcoming atmosphere and ensuring a smooth check-in experience. Although there are occasional reports of unprofessional behavior, the positive interactions with staff significantly contribute to guest satisfaction.
Guests also appreciate the comfort of the beds, often noting a restful night's sleep due to their comfort. This, combined with the positive bathroom experiences, underscores the potential for relaxation. However, cleanliness issues with the bedding, such as stains and wear, have been reported, suggesting that enhancing the quality of sheets and linens could further improve guest comfort.
While some rooms are noted for modern updates and comfort, this is inconsistent across the hotel. Guests have occasionally encountered issues related to cleanliness, maintenance, and odors, with some reports of unclean rooms and insufficient hot water. Despite these challenges, staff efforts to address and resolve room issues are acknowledged and valued.
Breakfast offerings have been a disappointment for many, as guests frequently find that breakfast is not provided despite being advertised. This inconsistency has left some feeling misled and highlights a need for the hotel to ensure the reliability of its advertised amenities.
Overall, the Days Inn by Wyndham Charleston WV benefits greatly from its location and friendly staff, but could enhance guest experiences by addressing issues related to cleanliness, maintenance, and the availability of breakfast.
Dog Friendly Hotel
This hotel is pet-friendly.
Accessible Hotel
While specific accessibility details are limited in the provided text, its inclusion in the initial list of accessible hotels suggests it offers some level of accessibility features.
Family Friendly Hotel
Hotel with Free Wi-Fi
Guest Reviews
Days Inn by Wyndham Charleston WV is strategically situated near major roadways, making it an ideal stop for travelers. Its proximity to significant routes like the interstate 64/77 and I-77 allows for easy access to various destinations and makes it convenient for those looking to quickly jump back on the road. Despite being right off the highway, the area is bustling with amenities; guests can find an array of stores, restaurants, and gas stations within walking distance. This accessibility to shopping and dining options is highly appreciated, adding to the overall convenience of the location. However, some guests find navigating the entry a bit challenging, especially when using digital maps, due to its close vicinity to highway infrastructure. Overall, Days Inn offers great value for its location, balancing ease of travel with nearby conveniences.
Travelers considering a stay at the Days Inn by Wyndham in Charleston, WV, should note that breakfast at this hotel has been a consistent point of concern among guests. Many reviewers reported arriving to find that no breakfast was available, despite it being advertised or included in their reservation. Several guests expressed disappointment, mentioning that the lack of breakfast was attributed to various reasons, including renovations and past adjustments due to COVID-19. The expectations set by the hotel's promotions did not align with the actual offerings, leaving some feeling misled. While the rest of the hotel’s amenities weren't discussed in detail, future guests may want to confirm the availability of breakfast directly with the hotel before their stay.
The Days Inn by Wyndham Charleston WV offers a mixed experience for guests staying in its rooms. On the positive side, guests have noted that some rooms look updated and newly remodeled, providing a more modern feel. The rooms generally offer a reasonable size and comfort, and some visitors have found them to be nice, with attentive staff readily available to assist with any issues and move guests to cleaner accommodations when necessary. However, challenges are evident, as several guests have reported issues such as uncleanliness, odors, and insufficient hot water. Some rooms have been described as cramped, with bed coverings showing wear and cigarette burns, even in designated non-smoking areas. Instances of poor maintenance include sightings of roaches and stained sheets. Some guests have noted that this inconsistency stems from the overall poor quality, making maintenance a challenge. While the staff's efforts are appreciated, especially in reassigning rooms, the hotel might benefit from addressing these maintenance concerns to consistently provide a pleasant stay.
Many travelers to Days Inn by Wyndham Charleston WV have noted the comfort of the beds, describing them as comfortable or even very comfortable, contributing to a restful night's sleep. The hotel offers a good bed experience for those seeking relaxation, with reports highlighting a nice bathroom alongside a comfy bed, especially convenient if staying on the ground floor.
However, guests have reported several concerns about the bedding including stains and signs of wear. Instances of old and stained sheets detract from the overall comfort and cleanliness, with some remarks pointing out dated and occasionally itchy bed linens. Moreover, the less favorable experiences include sightings of bedbugs and instances where the bedding appeared unclean, which can significantly impact guest satisfaction. Despite these issues, the beds themselves remain positively reviewed for their comfort, suggesting that an investment in improved bedding might enhance the overall guest experience at the hotel.
Days Inn by Wyndham Charleston WV has received feedback regarding its cleanliness, with a number of guests noting areas where improvements could be made. Reviews have pointed out issues such as mold around bathroom edges, musty smells, and dirty floors. Concerns were raised about the cleanliness of the bathrooms, with mentions of sticky floors and stained bathtubs. Some guests reported encountering dirty towels and linens, with the towels described as having black stains and hairs.
Additionally, there were remarks about the overall condition of the rooms, with some stating that they smelled of mildew and appeared run down. In a few instances, the presence of fruit flies was noted in bathroom areas. Bedding quality was another point of concern, with some guests observing blood stains and holes in bed linens. The rooms were perceived as small, with comments about low toilets and movable bed frames. Overall, it seems there is a significant opportunity for the hotel to enhance its cleaning standards to meet guest expectations.
The staff at Days Inn by Wyndham Charleston WV generally make a positive impression, with numerous guests describing them as friendly, helpful, and polite. Visitors often found the front desk staff especially accommodating, even during late-night arrivals, ensuring a pleasant and seamless check-in process. The kindness and efforts of the staff are often praised, contributing to a welcoming atmosphere. However, some inconsistencies in staff behavior were noted, with reports of rudeness, unprofessional conduct, and prejudiced attitudes. Although most interactions with the staff were positive, a few guests felt that management needed improvement and certain staff members were occasionally perceived as impaired. Despite some negative experiences, many guests appreciated the friendly demeanor and assistance provided by the staff during their stay.
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Location
Breakfast
Rooms
Beds
However, guests have reported several concerns about the bedding including stains and signs of wear. Instances of old and stained sheets detract from the overall comfort and cleanliness, with some remarks pointing out dated and occasionally itchy bed linens. Moreover, the less favorable experiences include sightings of bedbugs and instances where the bedding appeared unclean, which can significantly impact guest satisfaction. Despite these issues, the beds themselves remain positively reviewed for their comfort, suggesting that an investment in improved bedding might enhance the overall guest experience at the hotel.
Cleanliness
Additionally, there were remarks about the overall condition of the rooms, with some stating that they smelled of mildew and appeared run down. In a few instances, the presence of fruit flies was noted in bathroom areas. Bedding quality was another point of concern, with some guests observing blood stains and holes in bed linens. The rooms were perceived as small, with comments about low toilets and movable bed frames. Overall, it seems there is a significant opportunity for the hotel to enhance its cleaning standards to meet guest expectations.
Staff
No, Days Inn by Wyndham Charleston WV doesn't have any pool.
No, a spa isn't available at Days Inn by Wyndham Charleston WV.
Yes, Days Inn by Wyndham Charleston WV welcomes dogs.
No, parking facilities aren't available at Days Inn by Wyndham Charleston WV.
No, Days Inn by Wyndham Charleston WV doesn't have a gym.
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