Best Western Plus Hotel Du Parc Chantilly

Chantilly 49.19031800, 2.46312400 , 36 Avenue Du Maréchal Joffre (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Plus Hotel Du Parc Chantilly receives commendations across numerous aspects, making it a popular choice for a variety of travelers. Its prime location in the heart of Chantilly is highly appreciated with excellent proximity to local attractions such as the Chantilly Castle, stables, racecourse, dining options and the train station. Guests particularly value the hotel’s tranquil setting amidst leafy surroundings, providing both accessibility and a peaceful atmosphere.

The breakfast service at the hotel is well-regarded for its quality and variety, offering a hearty buffet featuring high-quality and local products. Guests enjoy having breakfast in the garden or on the terrace, further enhancing their dining experience. While some mention the need for more diverse options and improved stock maintenance late in the morning, the breakfast generally receives positive feedback for its overall value.

Dining at the hotel’s restaurant receives mixed reviews. Many guests praise the food quality, particularly the homemade desserts and the enjoyable terrace dining atmosphere. However, some guests express concerns about the limited menu choices, pricing, service speed and the need for better communication regarding the restaurant’s booking status.

The rooms are frequently highlighted for their spaciousness, comfort and cleanliness. Guests appreciate the modern amenities, stylish furnishings and the quality of bedding, ensuring a restful stay. While some upper floor rooms pose accessibility challenges and are considered smaller, most rooms provide generous space and are impeccably maintained.

Cleanliness across the property is exemplary with rooms and common areas described as spotless and hygienic. The hotel’s general sense of hygiene significantly contributes to the guest experience.

The staff at the Best Western Plus Hotel Du Parc Chantilly are lauded for their friendliness, professionalism and helpfulness. Guests often feel welcomed and comfortable due to the staff’s attentive service and efficient handling of requests, contributing to a positive overall stay.

Parking options, though secure and convenient, have limitations. High demand necessitates advance booking and guests find the underground garage challenging to access. Additional fees apply, whether parking at the hotel or nearby streets.

For family stays, the hotel is praised for spacious family rooms and amenities, catering well to the needs of children and providing a comfortable environment for all.

The quality of beds is frequently highlighted with many guests enjoying restful nights due to the large, comfortable and well-maintained bedding. Although a few have noted issues with pillows and mattresses, the overall feedback is positive.

The hotel’s four-star rating evokes mixed perceptions. While some find it aligns well with their expectations, others suggest areas for improvement, particularly in breakfast offerings. Nonetheless, it is noted for its excellent amenities and service, making it potential for delivering a four-star experience.

For business travelers, the hotel is well-equipped with necessary facilities and offers a conducive environment for work, praised for its professionalism in service and suitability for business needs. Despite occasional reservation errors, it remains a well-regarded stop for business stays.

Luxury seekers find the hotel stylish and sophisticated, enjoying the soundproof rooms and the quality breakfast. While some guests may feel it falls short of a luxury establishment, the hotel is still seen as a commendable four-star accommodation, providing a warm and welcoming experience.
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Hotel near Golf Courses
This hotel is located within a 5-minute walk of Chantilly Golf and states it has an on-site golf course. It provides excellent direct access for golf enthusiasts looking to play at Chantilly's renowned courses.

Hotel Taking Steps Towards Sustainability
Mentioned as an ecological hotel, this establishment is also listed among hotels in Chantilly implementing certain sustainable practices. While specific details are not extensively provided, its inclusion in ecological lists indicates a commitment to environmental responsibility.

Family Friendly Hotel
This hotel in Chantilly provides comfortable accommodations and a convenient location for families. It's close to local attractions and offers amenities suitable for both adults and children.

Dog Friendly Hotel
The hotel is located in Chantilly, offering easy access to parks and walking trails suitable for dogs. It is expected to provide a comfortable and convenient stay for pet owners.

Business Hotel
This hotel provides business-friendly amenities, including meeting spaces and essential services for corporate guests. Its location in Chantilly makes it a convenient choice for business travelers visiting the area.

Hotel with Parking
Offers private parking for guests. Located in Chantilly, it provides secure and convenient parking near local attractions. The hotel is well-regarded for its service and amenities.

Accessible Hotel
This hotel is listed as being wheelchair accessible.

4-Star Hotel
Situated in the center of Chantilly, this hotel is close to the Chantilly Castle. It offers air-conditioned rooms with modern amenities, some with park views and terraces. Guests can enjoy massages, a steam room, and the on-site bar. The location, cleanliness, and friendly service are frequently praised.

Room Types
Standard Single Room Offering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. This single room has air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.

Comfort Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 2 beds.

Deluxe Queen Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Comfort Queen Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This double room features air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.

Superior King Room Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room has air conditioning, a minibar, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.

Family Queen Room Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room features air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 3 beds.

Guest Reviews
8.4
Very Good
Location
Best Western Plus Hotel Du Parc Chantilly boasts an ideal location that consistently draws praise from its guests. Nestled in the heart of Chantilly, the hotel provides easy access to a range of local attractions and amenities. Visitors appreciated its proximity to the Chantilly Castle with many noting it is within walking distance, making it a perfect base for exploring the historic site along with the nearby stables and racecourse.

The hotel is also conveniently close to the town center, offering a wealth of dining options and shops just a short stroll away. Additionally, the nearby train station makes commuting to and from the hotel straightforward, adding convenience for those planning to visit Paris or other surrounding areas.

Guests highlighted the hotel's tranquil setting despite being centrally located, appreciating that it is situated away from the hustle and bustle of the main streets. The leafy surroundings add to the overall pleasant experience for travelers who value both accessibility and a peaceful atmosphere.

In summary, the hotel's prime location near key attractions and amenities in Chantilly, along with its quiet yet central setting, makes it an excellent choice for visitors seeking comfort and convenience during their stay.

Breakfast
The breakfast at Best Western Plus Hotel Du Parc Chantilly receives mixed reviews from guests, predominantly leaning towards the positive. Described consistently as great, excellent and delicious, the breakfast is highlighted for its quality and varied offerings. Guests appreciated the hearty and generous buffet, noting the presence of high-quality and local products. Many found the breakfast to be very enjoyable with some describing it as fabulous and well-organized.

However, some criticisms were noted. Several guests mentioned there was a lack of options late in the morning with items like chocolate croissants and bacon running out and not being replenished promptly. The breakfast was also considered basic by some, citing the absence of hot items and fresh vegetables. Additionally, a few guests found the breakfast to be expensive relative to its quality and variety. Complaints also included warm yogurt, frozen and reheated products and poor selection.

Despite these issues, the breakfast setting received praise, especially for those who enjoyed having it in the garden or on the terrace. Staff friendliness and a welcoming ambiance contributed positively to the breakfast experience. Overall, while the breakfast at the hotel is well-regarded by many for its variety and quality, improvement in maintaining stock and offering more diverse options could enhance the guest experience.

Dinner
'Best Western Plus Hotel Du Parc Chantilly' offers a dining experience that has garnered mixed reviews from its guests. On a positive note, many found the restaurant to provide outstanding, high-quality meals with some describing the food as delicious and well-prepared. The terrace dining, in particular, received praise for its pleasant atmosphere, making meal times enjoyable. Guests also appreciated the à la carte options available for lunch and dinner and the high-quality homemade dishes, especially the desserts, were notably well-received.

However, there were several points of criticism. The restaurant was often fully booked, which disappointed guests who had not been informed of this prior to their arrival. Some also found the dining options to be expensive relative to the quality provided. A few guests reported that the food seemed reheated and complained about the limited menu choices and the occasional poor quality of certain dishes. Additionally, the service was often described as slow and staff interactions were occasionally found to be less accommodating than expected. The culinary experience was inconsistent with some guests enjoying their meals thoroughly, while others found them to be fatty and not up to their expectations. Despite these drawbacks, the restaurant remains a viable dining option for hotel guests, offering moments of culinary delight even amidst some operational challenges.

Rooms
The Best Western Plus Hotel Du Parc Chantilly offers rooms that consistently impress with their spaciousness, comfort and cleanliness. Many guests highlight the large and well-appointed rooms, often noting that they are beautifully decorated and equipped with modern amenities. The family rooms and deluxe rooms are particularly spacious, providing ample space for comfort. The hotel also features rooms with balconies or terraces, offering pleasant views and adding to the overall charm.

Guests appreciate the comfortable and stylish furnishings, ensuring a relaxing stay. The clean and fresh environment is a recurring theme with many reviews praising the impeccable cleanliness of both the rooms and the bathrooms. The bedding is frequently mentioned for its high quality, contributing to a restful night’s sleep.

While some rooms on the upper floors are described as smaller and less convenient due to accessibility issues, most rooms offer plenty of space and are well-equipped to meet guests' needs. The overall decoration and ambiance of the rooms receive positive remarks, adding a touch of elegance and comfort to the stay.

Overall, the rooms at the Best Western Plus Hotel Du Parc Chantilly are described as lovely, spacious and comfortable, making it a great choice for visitors seeking a pleasant and restful experience.

Beds
The beds at Best Western Plus Hotel Du Parc Chantilly receive significant praise from guests with many highlighting the comfort and quality of the bedding as standout features. Descriptions such as comfortable, very comfortable and perfect frequently appear in the reviews. The beds are noted for their large size and impeccable bedding, offering guests a restful night's sleep. The mattresses are often described as top-notch and extremely comfortable, contributing to an excellent sleep experience. Although a few guests mentioned hard pillows and occasional issues with deformed mattresses, the overall sentiment is overwhelmingly positive, making the beds one of the hotel's strong points. Quality bedding and sizable beds contribute significantly to the hotel's reputation for comfort.

Cleanliness
The Best Western Plus Hotel Du Parc Chantilly receives exceptional praise for its cleanliness from guests. Consistent remarks highlight the hotel's immaculate conditions with terms like spotless, hygienic and spick-and-span frequently used. Guests appreciate the cleanliness simplicity and comfort throughout the property, noting that both the rooms and common areas are extremely well-maintained. Many emphasize the modern and fresh feel with rooms described as spacious and very clean. The hotel also stands out for its general hygiene and perfect cleanliness, ensuring a pleasant stay. Additionally, the staff are commended for their pleasant and efficient service, further enhancing the overall quality and comfort of the hotel experience.

Staff
At the Best Western Plus Hotel Du Parc Chantilly, guests can expect a consistently high level of service from the staff. Descriptions of the staff frequently highlight their friendliness, helpfulness and professionalism. Many guests found the staff to be welcoming, smiling and very attentive to their needs. The reception and restaurant teams, in particular, received praise for their warm and accommodating nature.

Guests appreciated the staff's efficiency and promptness in addressing requests, as well as their dedication to making visitors feel comfortable. A notable aspect of the hotel's service is the professional demeanor of its employees, which extends to their knowledge of local attractions and willingness to provide useful information.

Several reviews pointed out the exceptional welcome received upon arrival with the kindness and helpfulness of staff members leaving a lasting impression. The attentive service was evident during interactions across various departments, including the breakfast service, which was commended for being hearty and varied.

Despite a few mentions of less favorable experiences, the overwhelming consensus is that the staff at Best Western Plus Hotel Du Parc Chantilly excels in creating a friendly, welcoming and very professional environment for guests, ensuring a pleasant stay.

Parking
The Best Western Plus Hotel Du Parc Chantilly offers a range of parking options that come with both conveniences and challenges. Guests praise the secure courtyard and convenient parking facilities, which include covered and indoor parking. However, space is limited and it is often advised to reserve parking in advance due to high demand. Although secure, the underground garage can be difficult to access and its entrance is poorly lit. Parking is generally not free with fees applicable both at the hotel and on nearby streets, where availability is also limited. The hotel's parking spaces are tight with some guests experiencing difficulty maneuvering larger vehicles. Overall, while the parking is considered essential for a city center location, it can be an additional expense and may require careful planning.

Family
The Best Western Plus Hotel Du Parc Chantilly appears to be a hit with families looking for a comfortable and accommodating stay near the Château de Chantilly. Guests frequently praise the hotel's family rooms, noting they are spacious, well-equipped and comfortably fit up to four people, making them ideal for family getaways and reunions. The family rooms often include thoughtful touches such as a half wall separating the beds, which adds a bit of privacy and convenience.

Families also enjoy the hotel's amenities and services tailored to young guests, including a children's menu at the restaurant. This makes it a practical choice for family dining without leaving the premises. The hotel's setting, facing the park, provides a quiet and picturesque backdrop, enhancing the overall relaxing experience.

However, one minor drawback mentioned is that the sofa beds may not be the most comfortable option for older children. Despite this, the hotel remains a highly recommended destination for family vacations and weekend retreats, offering ample space, comfort and suitable facilities for kids.

4 Star
Best Western Plus Hotel Du Parc Chantilly has received mixed feedback regarding its four-star rating. Many guests commend the hotel as a true 4-star experience, highlighting its top-notch amenities and service that align well with a four-star designation. However, some guests believe that the hotel does not consistently meet the standards expected of a four-star establishment. Specifically, there are suggestions for improvements, particularly in the breakfast offerings. Despite these areas for enhancement, numerous reviews speak to excellent stays, indicating that positive experiences are frequently enjoyed by visitors. Overall, while the hotel has areas needing adjustment, it has the potential to provide outstanding accommodation and service.

Business
The Best Western Plus Hotel Du Parc Chantilly garners positive feedback for its suitability for business travelers. Offering a good work environment and business services, the hotel is frequently highlighted as a great option for business trips. Conference rooms and facilities are available, making it suitable for business meetings. The professionalism of the staff further enhances the experience, ensuring it is well-suited for business stays. While there have been mentions of reservation errors, the hotel is consistently recommended as an ideal stop for those traveling for work. Overall, it is deemed perfect for short business trips and extended business stays alike.

Luxury
Best Western Plus Hotel Du Parc Chantilly offers a stylish and sophisticated experience with its great design and high-end feel. The hotel has a visually appealing appearance, enhanced by a welcoming entrance and thoughtful details that contribute to a warm and friendly atmosphere. Guests will find the rooms to be extremely well soundproofed, ensuring a peaceful stay. The breakfast is highly praised, adding to the overall satisfaction of the stay. The term luxurious is often used to describe the rooms, although some guests may feel the hotel doesn't fully meet the expectations of a luxury establishment. Nevertheless, it qualifies as a commendable four-star accommodation.


No, Best Western Plus Hotel Du Parc Chantilly doesn't have any pool.

No, a spa isn't available at Best Western Plus Hotel Du Parc Chantilly.

Yes, Best Western Plus Hotel Du Parc Chantilly welcomes dogs.

Yes, parking facilities are available at Best Western Plus Hotel Du Parc Chantilly.

No, Best Western Plus Hotel Du Parc Chantilly doesn't have a gym.

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