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Summary of reviewsComfort Suites Urbana Champaign, University Area garners positive feedback for its strategic location, conveniently situated near the highway and the University of Illinois campus. This makes it easy for guests to reach local attractions, stores, and restaurants, while also offering a safe environment. The hotel's breakfast service is well-received, with guests frequently complimenting its delicious taste, excellent variety, and cleanliness, setting a good tone for the day.
The rooms at Comfort Suites are consistently praised for their spaciousness, cleanliness, and comfort, offering a relaxing retreat ideal for both families and individuals. The presence of comfortable beds and additional amenities like in-room microwaves further enhances the guest experience. Moreover, the hotel is lauded for its accommodating nature towards those requiring disability access. The friendly staff adds to the inviting atmosphere, making for a pleasant overall stay.
Cleanliness is a hallmark at this hotel, with guests appreciating the tidy, organized rooms and attentive housekeeping service. Although some areas, such as the swimming pool and Jacuzzi, require occasional attention, the commitment to maintaining cleanliness is evident, particularly in the breakfast area.
The pool and hot tub facilities offer flexible enjoyment, thanks to their extended availability until midnight. Guests appreciate the clean pool area, although some have noted the water could be warmer. Access to the pool and hot tub throughout the day and night is a welcome feature that enhances the leisure experience.
Finally, the exceptional comfort of the beds stands out as a key highlight, greatly contributing to a restorative night's sleep. Combined with spacious rooms and a tranquil ambiance, the hotel provides a relaxing haven for travelers. Overall, Comfort Suites Urbana Champaign, University Area offers a notably pleasant and accommodating environment, promising a satisfying stay for its guests. Show more
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Hotel for Honeymoon
This hotel offers relaxing accommodations and some rooms include jacuzzis. Its proximity to local attractions makes it a convenient and comfortable choice. It is suitable for couples looking for a relaxing stay.
Dog Friendly Hotel
This hotel is pet-friendly and offers comfortable accommodations.
Do you accept dogs in all rooms? No, some rooms only: 1st floor only
Is there an extra charge? Yes, $ 20.00 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? Yes, 40 Lbs
Do you provide any specials, treats and toys (check all that apply)?
Special food
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes on special sheets.
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
doggy treat: $0
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Yes
Answers last updated by Comfort Suites Urbana Champaign, University Area
Offers suite-style accommodations with amenities suitable for business travelers. While specific details on extensive business facilities are limited, it provides a comfortable stay.
Accessible Hotel
This hotel is included in the provided list of accessible hotels in the Champaign area.
3-Star Hotel
This hotel offers suite-style accommodations, a complimentary hot breakfast, and free Wi-Fi. It's a suitable choice for travelers seeking spacious rooms and essential amenities.
Hotel where Extra Health & Safety Measures Have Been Taken
As a Comfort Suites, this hotel adheres to Choice Hotels' Commitment to Clean, ensuring enhanced cleaning protocols and social distancing measures.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Choice Hotels
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? gym
indoor pool
Has the hotel closed during the pandemic? No
Answers last updated by Comfort Suites Urbana Champaign, University Area
King Suite - Non-SmokingOffering a spacious separate living area with a sofa bed, this suite includes a flat-screen TV and free Wi-Fi. A microwave and a refrigerator are also provided.
King Suite - Non-SmokingOffering a spacious separate living area with a sofa bed, this suite includes a flat-screen TV and free Wi-Fi. A microwave and a refrigerator are also provided.
Queen Suite with Two Queen Beds - Non-SmokingOffering a spacious separate living area with a sofa bed, this suite includes a flat-screen TV and free Wi-Fi. A microwave and a refrigerator are also provided.
King Suite - Accessible/Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.
Business King Suite - Accessible/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room features a seating area, a safe deposit box, tumble dryer, a sofa, as well as a TV with cable channels. The unit has 2 beds.
Queen Suite with Two Queen Beds - Accessible/Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a seating area, a safe deposit box, tumble dryer and a TV with cable channels. The unit has 3 beds.
Superior Queen Suite with Two Queen Beds - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a seating area, a safe deposit box, tumble dryer and a TV with cable channels. The unit has 3 beds.
Large One Room Suite with Two Queen Beds and Sofa bed - Non SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a TV with cable channels.
King Suite - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.
Business King Suite - Accessible/Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels.
Guest Reviews
8.4
Very Good
Location
Located conveniently off the highway, Comfort Suites Urbana Champaign offers easy access for travelers and is notably close to the University of Illinois campus. Visitors find the hotel's proximity to the interstate and the expressway particularly advantageous, making it simple to reach various destinations, including nearby stores and restaurants. The location is described as safe, providing peace of mind to guests. Its positioning also benefits those attending conferences or needing quick access to Carl Urbana, contributing to the overall convenience of staying here.
Breakfast
The breakfast experience at Comfort Suites Urbana Champaign, University Area generally receives favorable reviews, with guests frequently complimenting its quality and taste. Many guests describe the breakfast as delicious, excellent, and wonderful, highlighting the variety of options available. The breakfast area is noted for its cleanliness, and the selection of food is often plentiful. However, some guests express a desire for more variety, mentioning specific items like bacon, biscuits and gravy, or little omelets, which they wish were served daily. While a few reviews indicate that the breakfast could be better or was limited, the overall consensus is that the hotel offers a good and satisfying start to the day.
Rooms
Visitors to Comfort Suites Urbana Champaign, University Area are consistently impressed by the spacious and clean rooms. Guests find the accommodations to be a comfortable retreat with large rooms that offer ample space for relaxation and family gatherings. The hotel ensures a high standard of cleanliness throughout the rooms, enhancing the overall comfort of the stay. The beds receive numerous compliments for their comfort, promising a restful night. Additional amenities, such as microwaves in the rooms, add convenience for guests, allowing them to easily manage in-room dining. For those requiring disability access, the hotel provides well-equipped rooms that cater to their needs smoothly. Positive feedback extends beyond the rooms, as visitors also appreciate the friendly staff, contributing to a welcoming atmosphere. Overall, the hotel creates a pleasant experience with spacious, clean, and thoughtfully equipped rooms that leave a lasting impression on those who choose to stay.
Beds
Visitors to Comfort Suites Urbana Champaign, University Area often highlight the comfort of the beds as a noteworthy feature of their stay. Guests frequently describe the beds as comfortable or very comfortable, contributing to a restful night's sleep. The rooms are spacious, complementing the comfy beds and adding to the overall pleasant experience. The quiet ambiance and cleanliness of the hotel further enhance the comfort level for guests. Additional amenities, such as a 24-hour open pool and nice hot showers, complete the picture of a relaxing and enjoyable stay at this hotel.
Cleanliness
Comfort Suites Urbana Champaign, University Area generally provides a clean and comfortable experience for its guests. Many reviews highlight the cleanliness of the hotel, with rooms being described as very clean, tidy, and well-organized. Guests appreciate the comfortable beds and spacious rooms that contribute to a pleasant stay. The staff is praised for their attentiveness, especially during breakfast, where efforts to keep the area clean and well-stocked are noted. Despite some comments about dated and run-down furnishings, overall impressions emphasize cleanliness and comfort. While the hotel maintains high cleanliness standards in most areas, some negative remarks point to the swimming pool and Jacuzzi requiring more attention. Nevertheless, housekeeping service appears consistently prompt for maintaining room cleanliness, contributing positively to the overall guest experience.
Pool
The pool area at Comfort Suites Urbana Champaign offers versatility and convenient amenities, appreciated by many of its guests. While some found the water temperature a bit chilly, the pool itself is noted for being exceptionally clean. Additionally, pool towels are readily accessible, enhancing the overall convenience for visitors. The pool and hot tub are available for use around the clock, providing flexibility for late-night relaxation or an invigorating dip. The extended hours until midnight make it a favorite for those seeking leisure after a day exploring Champaign. Furthermore, guests found the hot tub spa and pool enjoyable, with distinct separation from the main hotel area contributing to a serene experience. Despite occasional critiques regarding cleanliness, the pool and hot tub continue to be a highlight for those enjoying the hotel facilities.
Yes, Comfort Suites Urbana Champaign, University Area has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Suites Urbana Champaign, University Area.
Yes, Comfort Suites Urbana Champaign, University Area welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Comfort Suites Urbana Champaign, University Area.
Yes, Comfort Suites Urbana Champaign, University Area has a gym.