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Summary of reviews'Oh Nice Ulises Ceuta' enjoys a prime location in the heart of Ceuta, right on the main shopping street and pedestrian zone with easy access to major attractions, shops, restaurants and the beach. Many guests appreciate the proximity to the port and the magnificent views from the higher floors with some rooms offering vistas of Gibraltar and the sea. The hotel is praised for its cleanliness and comfortable environment, along with spacious rooms and the attentive, friendly staff who ensure efficient check-in and check-out processes. These factors make it an excellent choice for travelers visiting Ceuta.
However, the breakfast experience at the hotel falls short of expectations for a 4-star establishment, as many guests felt the offerings lacked diversity and quality. Issues like missing essential items, poor food quality and slow service were noted. Despite some finding the breakfast acceptable, the overall feedback concerning it was predominantly negative.
The room experiences are mixed: guests praise the spaciousness, comfort and availability of modern amenities with particular mention of large, comfortable beds in some suites. Nonetheless, issues such as inconsistent cleanliness, outdated furniture and malfunctioning amenities were highlighted. Families do commend the suitability of the rooms, including additional sleeping areas and baby cots, for a pleasant stay.
The WiFi service also garnered mixed reviews with some guests reporting a decent connection while many others experienced poor and inconsistent access, especially in the rooms. Additionally, the pool had consistent feedback about being closed or non-operational, even during peak seasons, leading to disappointment for guests who had specifically booked for this facility.
While the hotel's cleanliness drew a variety of comments with some guests appreciating the spotless rooms and reliable daily cleaning service, others encountered significant cleanliness issues. Reports of dust, dirt odor, even cockroaches, significantly impacted the experience for some guests.
Staff interactions were generally positive with many guests finding the team friendly, helpful and professional, though there were some instances of unwelcoming attitudes and inefficiency. The positive demeanor and assistance from the staff generally contribute significantly to the hotel’s appeal.
Despite its commendable attributes, such as location, views and room comfort, 'Oh Nice Ulises Ceuta' seems to fall short of the consistent four-star standard that guests expect. Some facilities appear outdated and in need of refurbishment and there are significant critiques about the breakfast and pool availability. Nevertheless, the hotel maintains a certain charm due to its comfortable rooms and excellent service, offering an overall pleasant but not uniformly luxurious experience. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Premium Single RoomThis modern and elegant room has a large plasma TV with satellite channels. There is also air conditioning, a minibar and a safety deposit box. The private bathroom includes a hydromassage shower.
SuiteThis room comes with either a 42"-inch plasma TV or a hydromassage bath.
Presidential SuiteHas a separate seating area and dressing room. The bathroom has a spa bath and hydromassage shower.
Premium Double or Twin RoomThis modern and elegant room has a large plasma TV with satellite channels. There is also air conditioning, a minibar and a safety deposit box. The private bathroom includes a hydromassage shower.
Triple RoomThis modern and elegant room has a TV with satellite channels. There is also air conditioning, a minibar and a safety deposit box.
Quadruple RoomThis modern and elegant room has a TV with satellite channels. There is also air conditioning, a minibar and a safety deposit box.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 3 beds.
Superior SuiteThis suite's standout feature is the hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Oh Nice Ulises Ceuta is consistently praised for its prime location in the heart of Ceuta, offering guests an unparalleled central position right on the main shopping street and pedestrian zone. The hotel provides easy access to major attractions, shops, restaurants, cafes and the beach, ensuring that everything is within walking distance. Guests particularly appreciate the proximity to the port, making it a convenient choice for those planning to take the ferry to Algeciras.
Many reviews highlight the magnificent views from the higher floors with some rooms offering vistas of Gibraltar and the sea. The hotel's central location also means that it’s connected to the commercial, leisure and historical areas of the city, perfect for exploring Ceuta on foot.
The hotel environment is described as clean and comfortable and numerous guests mention the spaciousness of the rooms. The attentive and friendly staff add to the positive experience, ensuring that the check-in and check-out processes are efficient. Overall, the combination of its strategic location, pleasant views and comfortable facilities makes Oh Nice Ulises Ceuta an excellent choice for travelers visiting Ceuta.
Breakfast
Upon reviewing the assorted feedback regarding breakfast at 'Oh Nice Ulises Ceuta,' a common theme emerges: the breakfast experience was met with varying levels of satisfaction, often skewing towards the negative. Many guests felt that the offerings lacked the diversity and quality expected from a 4-star hotel. While some reviews noted that breakfast was reasonable with specific mentions of hearty and well-suited options, a significant number of guests described their experiences as poor, basic and disappointing.
The breakfast buffet was frequently criticized for its lack of variety with terms like "very basic," "simple," and "mediocre" appearing frequently. Guests noted that essential items such as eggs, bacon and natural juice were missing and there were instances of poor food quality, such as "old fruits" and "rotten tomatoes." Additionally, logistical issues, such as food items being out of stock, a broken coffee machine and slow service, were common complaints.
Some positive feedback did emerge, highlighting that the breakfast was plentiful and varied for some with a few guests finding it quite good or acceptable. However, these sentiments were overshadowed by more frequent critiques about the insufficient and repetitive nature of the breakfast. The ambiance of the breakfast area also received negative attention, described as sad and shabby.
Overall, the breakfast at 'Oh Nice Ulises Ceuta' appears to fall short of guest expectations, particularly in terms of variety and quality, diminishing the overall guest experience at a hotel of its purported caliber.
Rooms
Guests at Oh Nice Ulises Ceuta have shared a mixed bag of experiences regarding the hotel's rooms. On the positive side, many reviews highlight the spaciousness of the rooms, describing them as very comfortable and well-equipped with modern amenities. The beds, particularly in some of the suites, are often mentioned as large and very comfortable. Additionally, rooms with terraces and sea views provide guests with a visually pleasing stay.
Despite these positives, several reviews point out significant areas for improvement. Cleanliness appears to be inconsistent with mentions of dust, ingrained dirt and musty smells in numerous rooms. Some guests also experienced issues with outdated and worn furniture, malfunctioning amenities and a general lack of maintenance. Comments about non-functional room facilities, such as elusive hot water or air conditioning, detract from the overall experience.
The hotel's great location and the helpful, courteous staff do seem to be a saving grace, offering guests convenience and pleasant service. Families, in particular, noted the suitability of the rooms for children, appreciating the additional sleeping areas and optional baby cots.
In summary, while the hotel's rooms are spacious and comfortable for the most part, attention to cleanliness and maintenance is needed to ensure a consistently positive experience for all guests.
Beds
Reading through the guest reviews of 'Oh Nice Ulises Ceuta', the bed comfort seems to elicit mixed reactions. On the positive side, many guests found the beds to be spacious with several describing them as very comfortable, large and even spectacular. Visitors frequently highlighted the comfort of the bed and pillows, noting that some beds were the most comfortable they'd slept in for years.
However, not all guests shared this sentiment. A number of reviews mentioned discomfort with reports of beds being too firm, worn out or having poor-quality spring mattresses. Some guests had issues with bed conditions, finding mattresses in poor shape or sagging, which led to uncomfortable sleep experiences.
The disparity suggests that while some rooms offer exceptional bedding that ensures a great night's sleep, others might fall short on bed quality. Therefore, it's advisable to check recent reviews or contact the hotel directly regarding the current state of the bedding before making a reservation.
Cleanliness
Oh Nice Ulises Ceuta presents a mix of experiences when it comes to cleanliness, reflecting a range of satisfaction from guests. Some visitors praise the hotel's impeccable cleanliness, describing the rooms as very clean and comfortable. Many noted that the daily cleaning service was reliable, leaving everything spotless and with a pleasant smell in the room. The lobby and common areas were commonly highlighted as clean, contributing positively to the guests' overall comfort during their stay.
However, the reviews also reveal significant cleanliness issues that affected other guests' experiences. Instances of dusty furniture, stained towels and mirrors and unsatisfactory bathroom cleanliness were reported. For some, the inadequacy of the cleaning staff, slow service and insufficient number of housekeepers were notable concerns.
Particularly troubling are reports of cockroaches in rooms and halls, which severely impacted the stay for affected guests. Others mentioned moisture smells, dirt and poorly maintained balconies. There were even alarming mentions of ingrained dirt, cigarette butts on terraces and hair in bidets, which suggest a range of less-than-ideal hygiene scenarios.
While some guests found the overall cleanliness acceptable or even very good, the inconsistent experience highlights a need for improved and more consistent housekeeping standards to ensure a universally pleasant stay at the hotel.
Staff
Visitors to 'Oh Nice Ulises Ceuta' have mixed opinions regarding the hotel's staff, but there are considerably more positive comments than negative ones. The staff is frequently described as friendly, kind and attentive with many guests noting their pleasant and professional demeanor. Visitors appreciated the helpfulness and willingness of the personnel to provide creative solutions and assistance during their stay. The reception and cafeteria staff were often highlighted for their excellent service and warm, jovial interactions. Instances of efficient and smooth check-ins were also mentioned.
However, not all feedback was glowing. Some guests experienced unwelcoming and indifferent attitudes from certain reception staff members and there were occasional remarks about unprofessionalism and inefficiency. It's clear that the general sentiment leans heavily toward a positive experience with staff who are generally praised for their friendliness and attentiveness, despite a few isolated negative encounters. Overall, the staff's kindness and professional treatment contribute significantly to the hotel's appeal.
Wi-Fi
At 'Oh Nice Ulises Ceuta', the WiFi experience varies significantly among guests. Some reviews highlight that the existing WiFi worked well and mention the availability of free, secure and stable connections. Guests have occasionally reported good and well-functioning internet connections. However, many reviews point out issues with the WiFi, particularly in the rooms, noting that the signal often did not reach or was very poor, frequently disconnecting or not working properly. There are multiple mentions of the internet connection being unreliable and dropping frequently. Overall, while some guests have had positive experiences with the WiFi, a considerable number have faced challenges accessing consistent and robust internet service throughout their stay.
Pool
Visitors to Oh Nice Ulises Ceuta have consistently noted issues with the hotel's pool facilities. Many guests reported that the pool was closed, non-operational or under maintenance during their stay, even in peak seasons like July and August when the weather was particularly hot. Some were informed that the pool would not be available for extensive periods and in some cases, there were hints that it might not be ready at all. Several guests specifically booked the hotel for its advertised outdoor pool, only to find that it was either out of service, closed due to maintenance or COVID-19 restrictions or in a state of disrepair. There were also instances where the pool appeared dirty and unmaintained, detracting from the overall experience. Despite being prominently mentioned as a feature on the hotel's page, it seems that guests frequently found the pool to be unavailable and unusable, leading to disappointment especially during the warmer months.
Family
Oh Nice Ulises Ceuta comes highly recommended for families seeking a comfortable and enjoyable stay. Guests often highlight the hotel's family-friendly atmosphere and the dedicated attention from the staff, making it a pleasant experience for all ages. The accommodations are praised for their smart TV, nice views and cozy double bed. Parents particularly appreciate the hotel’s thoughtful amenities for children, such as the amusement pool, which helps keep the little ones entertained. The hotel's focus on detail and warm service has left many families with positive memories and a desire to return.
4 Star
Oh Nice Ulises Ceuta has received mixed reviews regarding its four-star rating and facilities. Many guests feel the hotel falls short of four-star standards, frequently describing it as more akin to a three-star establishment. Commonly cited issues include a need for maintenance, deteriorated facilities and an unacceptable breakfast that did not meet guests' expectations for a four-star hotel.
However, there are positive comments about the excellent attention from the staff and the hotel's prime location, which guests appreciated highly. The cleanliness of the staff also received favorable mentions. Despite the criticism, some guests found their experience to be "not bad at all," and the hotel's overall service saw some commendations. Nonetheless, to fully meet the four-star standard, several visitors agreed that significant renovations and improved amenities are essential.
Luxury
'Oh Nice Ulises Ceuta' provides a blend of mixed experiences with some highlights in comfort and a few notable areas needing improvement. Guests frequently commend the hotel for its spacious and beautiful rooms, emphasizing the comfort of the luxurious beds and overall room satisfaction. The facilities are often described as beautiful and the hotel itself receives positive mentions for its general allure.
However, it should be noted that the rooms and certain facilities are showing signs of age with multiple reviews pointing out that they are tired, dated and could benefit from refurbishment. The decor and amenities somewhat lag behind what might be expected from a typical four-star European hotel with some guests mentioning the absence of basic toiletries as a drawback.
Despite this, the hotel seems to maintain a certain level of charm and the luxurious aspects, such as the comfortable beds, contribute significantly to a pleasant stay. In terms of value, guests feel that their stay falls within the realms of luxury, balancing out some of the critiques on modernization and upkeep.
Yes, Oh Nice Ulises Ceuta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Oh Nice Ulises Ceuta.
No, Oh Nice Ulises Ceuta doesn't allow dogs.
No, parking facilities aren't available at Oh Nice Ulises Ceuta.