Hotel Quinta das Lagrimas - Small Luxury Hotels 12.2 km from Cerejeiras
Hotel in Coimbra
9.1
Excellent
From $162
From $162
5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Quinta das Lagrimas - Small Luxury Hotels has received mixed reviews in terms of its five-star rating. Several guests have described it as a unique five-star experience with specific mentions of high-quality service, helpful and friendly staff and a five-star foodie experience. The hotel is recognized as a small luxurious venue, combining historic charm with quality service that many guests found worthy of a five-star rating.

However, there have been notable criticisms regarding the hotel's ability to meet five-star standards consistently. Some reviewers pointed out that the condition of the hotel and the quality of certain services, such as breakfast and overall upkeep, fall short of typical five-star expectations. There were repeated mentions that the hotel does not justify a five-star rating with some guests describing it as outdated and lacking in the qualities expected from a five-star facility.

While the hotel has been praised for its service, comfort and uniqueness, the disparity in reviews suggests that improvement in certain areas is needed to consistently meet the luxury five-star standards.
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Palace Hotel do Bussaco 23.7 km from Cerejeiras
Hotel in Luso
8.2
Very Good
From $118
From $118
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Palace Hotel do Bussaco offers a mixed experience, particularly when considering its five-star rating. While guests appreciate the hotel's stunning exterior ambiance, beautiful furnishings and magnificent dining hall that make one feel like they're in a fairytale, there are significant shortfalls in various facilities and services.

The hotel's hospitality and some five-star amenities, including espresso machines in rooms and a splendid breakfast, are commendable. However, these positives are overshadowed by a range of issues that prevent the hotel from meeting five-star standards. Many guests have reported outdated and poorly maintained rooms, lack of basic amenities such as Wi-Fi and air conditioning and unsatisfactory food quality. The overall condition suggests the establishment is more aligned with a three-star rating at best with several parts of the hotel in dire need of renovation.

Service inconsistencies and facility shortcomings, such as non-existent Wi-Fi in rooms and no mini-fridges, greatly detract from the potential luxury experience. The disparity between the hotel's five-star billing and the reality of its offerings leaves many guests disappointed, feeling the high prices are not justified by the level of service and maintenance provided.

In summary, while the Palace Hotel do Bussaco has some remarkable features and a historic charm, it falls short of delivering a consistent five-star experience. Potential visitors should set their expectations accordingly and be aware of the noted deficiencies.
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