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Summary of reviewsGrand Hotel Gortani, nestled in the serene village of Arta Terme within Italy's stunning Alps region, offers an idyllic retreat that blends tranquility and convenience. Highly praised for its location, the hotel provides easy access to outdoor excursions, the Dolomite Mountains and the gondola in Ravasclo, all within a short drive. Surrounded by beautiful mountain landscapes and set on a peaceful one-way street, the hotel is also close to shopping and dining options in the old town, offering a harmonious balance between serenity and accessibility.
The hotel's breakfast is notably exceptional, featuring a generous buffet with a wide variety of sweet and savory options made from high-quality, fresh ingredients. Guests enjoy a beautiful dining area and friendly, accommodating service, making breakfast a delightful start to the day. Dinner at the hotel is equally commendable with delicious and sophisticated meals offered at a great value, especially the evening three-course menu priced at €20. Attentive staff enhance the excellent dining experience although some minor menu preferences vary.
Rooms at Grand Hotel Gortani are generally spacious, clean and well-decorated with modern amenities and comfortable furnishings. The daily cleaning service ensures a tidy environment and many rooms offer stunning views. The hotel's indoor swimming pool and spa add to the relaxing experience, although some variability in room sizes and occasional issues like heating or air conditioning are noted. Cleanliness is a standout feature with the entire facility, including the spa and pool, meticulously maintained, contributing to a comfortable stay.
The staff at Grand Hotel Gortani are frequently highlighted for their professionalism and kindness, creating a welcoming atmosphere throughout the hotel. Their dedication and attentiveness, even during busy times, significantly enhance the guest experience. The staff's effort to communicate in different languages aids international visitors and is a notable highlight.
The spa and wellness area are highly praised for their cleanliness, tranquility and excellent services, including a lovely garden. The indoor and outdoor pools, well-maintained and set in a beautiful environment, further elevate the guest experience. Ample parking is available, adding convenience for those traveling by car with private and public options ensuring guests can find a spot easily.
Families find the hotel accommodating with large family rooms, pet-friendly policies and activities for children like a playground and a pool. Guests also appreciate the flexibility in catering to simpler dish requests for kids. Mixed feedback about the beds indicates a range of preferences with some guests finding them comfortable while others suggest improvements.
Overall, Grand Hotel Gortani stands out for its superb location, exceptional dining, immaculate cleanliness and professional staff, making it a highly recommended destination for a relaxing and memorable stay.
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