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Summary of reviewsOak Tree Emerald Hotel & Conventions Semarang offers a tranquil retreat for guests seeking a serene escape amid lush surroundings. Located at the end of a quiet street and perched on a hill, the hotel provides enchanting views of Semarang, making it an ideal spot for relaxation and leisurely walks or runs. The peaceful environment is a standout feature, allowing guests to unwind away from the city's hustle and bustle.
Many guests appreciate the large, clean, and comfortable rooms, which often exceed typical hotel standards in size. While some rooms feature balconies, offering a nice outdoor space, the interior ambiance is enhanced by wooden floors and the surrounding trees. The on-site pool adds to the venue's appeal, offering travelers a chance to relax and enjoy nature. Despite occasional mentions of dated décor and minor maintenance issues, the rooms generally provide a welcoming and comfortable atmosphere.
Breakfast at the hotel receives a mix of reviews, though the overall experience is positive. Guests enjoy a varied and delicious morning meal in a pleasant setting, though some suggest improvements in the variety and warmth of certain dishes to enhance satisfaction further.
The staff is often highlighted as a key asset of the hotel. Their friendliness and attentiveness leave a lasting impression, with staff quickly responding to guest needs and providing professional, courteous service. While there are occasional delays and resource shortages, the dedicated team ensures a welcoming experience throughout the stay.
However, there are concerns regarding cleanliness, particularly in the aging infrastructure, with some guests noting bathroom issues and slow housekeeping services. Attention to improving cleaning processes could further align the hotel’s performance with its potential.
Overall, Oak Tree Emerald Hotel & Conventions Semarang stands out for its serene location, spacious rooms, and warm staff, making it a favorable choice for those looking to relax and enjoy a peaceful stay amid natural beauty.
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