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Summary of reviewsThe 4US Rioja Wine Hotel is celebrated for its exceptional location in the heart of Cenicero, providing a prime base for exploring the renowned vineyards and wineries of the Rioja region. Guests appreciate its central position, which facilitates easy access to local attractions and transport links, making travel to nearby cities seamless. The hotel stands as a modern and well-maintained oasis amidst the rustic charm of the village, offering ample parking options and convenient amenities.
The rooms at the hotel receive high praise for their spaciousness, cleanliness, and comfort. Featuring cozy beds, plush pillows, and large televisions, the accommodations are well-decorated and freshly renovated, offering beautiful views and private terraces. Visitors frequently commend the value for money, enhanced by the friendly and attentive service from the staff. While some reported minor issues with air conditioning, the overall ambiance remains serene and inviting, leaving a lasting positive impression.
In terms of dining, experiences vary. While some guests enjoyed quality food and reasonable prices, others found limited options and occasional closures disappointing. Despite these challenges, the pleasant setting and friendly service are often noted. Breakfast similarly shows room for improvement, with guests suggesting enhancements to match the hotel's four-star expectations. Nonetheless, the staff's warmth and professionalism receive consistent acclaim, significantly enhancing the guest experience.
Families find the hotel to be particularly accommodating, with large rooms and flexible arrangements. The serene environment and convenient amenities, including pet-friendly services, make it an excellent choice for those traveling with children or pets. The hotel also wins praise for its comfortable beds, contributing to a restful stay.
While some reviews point out discrepancies between the four-star rating and the facilities offered, most guests highlight the hotel's competitive quality-price ratio. Overall, 4US Rioja Wine Hotel excels in delivering a welcoming and comfortable experience, marked by its unbeatable location, attentive service, and inviting accommodations, making it a cherished choice for travelers exploring the region. Show more
Read review summaries for all categories
Categories
Romantic Hotel
As a wine hotel, it offers a thematic experience centered around Rioja wines. This creates a unique and romantic atmosphere for wine-loving couples.
4-Star Hotel
This hotel offers a unique experience centered around Rioja wine. It provides comfortable accommodations and is ideal for wine enthusiasts.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Room Types
Double RoomThe spacious double room offers a minibar, a wardrobe, a balcony with mountain views as well as a private bathroom boasting a walk-in shower.
Deluxe Double RoomThe spacious double room offers a minibar, a wardrobe, a balcony with mountain views as well as a private bathroom boasting a bath.
Superior Double RoomThe spacious double room provides a minibar, a wardrobe, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Junior SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with mountain views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 4 beds.
Double Room
Triple Room
Family Room
Superior Quadruple RoomThe unit has 4 beds.
Premium Quadruple RoomThe unit offers 4 beds.
Guest Reviews
Location
Nestled in the heart of Cenicero, 4US Rioja Wine Hotel boasts an exceptional location, perfect for wine enthusiasts eager to explore the renowned vineyards and wineries of the Rioja region. Guests consistently highlight the hotel's central position, making it a prime base for touring the area, including the charming village itself and nearby attractions. With easy access to both Rioja Alavesa and Rioja Alta, visitors can effortlessly navigate the wine route or take short walks to local bodegas and the town center. The hotel's convenience extends to transport links, as it offers straightforward access to highways, making trips to cities like Logroño or even ferry terminals at Bilbao or Santander seamless.
Rooms at the hotel are praised for their spaciousness and comfort, providing a cozy retreat after a day of exploration. The friendly and attentive staff further enhance the welcoming atmosphere, ensuring a pleasant stay for all guests. While the quaint village of Cenicero may have a more rustic charm, the hotel stands as a modern and well-maintained oasis, complete with convenient amenities such as easy parking. Overall, 4US Rioja Wine Hotel offers a superb lodging experience, combining an unbeatable location with comfortable accommodations and attentive service, making it an ideal choice for those venturing into the wine-rich landscapes of La Rioja.
Breakfast
Guests' experiences with breakfast at the 4US Rioja Wine Hotel range notably, with a significant number pointing towards room for improvement. While some guests found the breakfast to be complete, of good quality, and enjoyed the service, others noted it as being fairly basic, with limited variety and lacking hot options, which detract from the 4-star expectation. A few reviews highlighted that breakfast was abundant and tasty, and praised the friendly service and pleasant atmosphere on the terrace. However, concerns about poor organization, scarcity, and quality, especially for the price, were frequent. Notably, the absence of coffee and an early lack of available food at the buffet were recurrent issues. There's a consensus that enhancements in variety and quality would elevate the breakfast experience to better match the hotel’s category and pricing.
Dinner
Visitors to the 4US Rioja Wine Hotel have shared a mixed experience when it comes to dining options. While some guests enjoyed a delightful dining experience with quality food and praised the reasonable prices, others found the limited dinner options disappointing. A number of guests reported issues with the restaurant not being open, resulting in reliance on pre-cooked and frozen meals, or needing to seek meals outside the hotel. On the positive side, some guests appreciated friendly service and the pleasant setting, such as dining on the outdoor terrace. The hotel provides a good launch point for a wine route in the region, and it possesses well-maintained facilities. However, the transitional phase of the restaurant is evident as it adjusts to fully accommodate guests' needs. Overall, while there's potential for a lovely dining experience, the current challenges leave some guests wanting more in terms of fresh and diverse meal options.
Rooms
The 4US Rioja Wine Hotel consistently impresses guests with its spacious, clean, and comfortable rooms. With a prime location, the hotel offers large, modern, and well-decorated accommodations that include cozy beds, plush pillows, and ample amenities such as large televisions. Many guests appreciate the beautiful views and private terraces that some rooms offer, enhancing their stay. The rooms are newly renovated, bringing a fresh and contemporary feel to the overall guest experience. Visitors frequently highlight the excellent facilities and value for money provided by the hotel, alongside the professional and friendly service from the staff. While the rooms generally exceed expectations with their generous size and comfort, some guests did note issues such as a broken air conditioning system during their stay. Nonetheless, the overall ambiance of serenity and cleanliness leaves a lasting, positive impression on travelers exploring the region.
Beds
The bed offerings at 4US Rioja Wine Hotel consistently impress guests with their exceptional comfort and quality. Reviewers highlight the super comfortable beds and pillows, describing them as superbly restful. Guests appreciate the excellent bedding, noting the fabulous quality of the mattresses, sheets, and pillows, which all contribute to a delightfully cozy sleeping experience. In many instances, the beds are also praised for their size, with some guests enjoying extra-large and even huge beds. The rooms are newly renovated and provide ample space, adding to the overall comfort. Additionally, the rooms are noted for their cleanliness and modern amenities, such as large TVs, complementing the hotel's excellent facilities. Overall, the consistently high praise for the beds makes sleep a highlight of the experience at this hotel.
Cleanliness
The '4US Rioja Wine Hotel' frequently impresses guests with its exceptional cleanliness and comfortable accommodations. The hotel consistently provides spacious and clean rooms that many reviewers find to be spotless and well-maintained, contributing to a comfortable stay. Visitors often highlight the comfort of the beds and the modern amenities, noting that these features offer great value for money. Many guests also appreciate the friendly and attentive service from the hotel staff, which enhances their overall experience.
However, some guests have noted areas for improvement, particularly with carpet cleanliness and certain bathroom areas that occasionally fall short of pristine standards. Despite these occasional criticisms, the overall impression is that the hotel maintains a high standard of cleanliness, making it a promising choice for travelers seeking a clean and comfortable stay. The hotel also garners positive attention for its pleasing decor and excellent amenities, such as a varied and quality breakfast buffet. Overall, guests find it to be a clean and inviting choice for their visits.
Staff
Nestled in the heart of wine country, 4US Rioja Wine Hotel is a beacon of hospitality, renowned for its exceptional staff and service. Guests consistently highlight the staff's charm and warmth, creating a truly inviting atmosphere. Receptionists are often praised for their courteous and helpful demeanor, always ready to assist with inquiries or provide local recommendations. The owner, Alfonso, alongside his dedicated team, leaves an unforgettable impression, often described as unbeatable and genuinely great people.
Every encounter is marked by professionalism and attentiveness, underscoring the team's commitment to ensuring guests have a memorable stay. The team's diligence is complemented by their kindness and discretion, making guests feel valued and well-cared-for. From solving issues promptly to offering thoughtful gestures, like a complimentary ride back to the hotel when local transport was unavailable, the staff goes above and beyond to enhance the guest experience. This unwavering dedication, coupled with their genuine friendliness, is what sets 4US Rioja Wine Hotel apart, making each visit a cherished memory.
Parking
Guests at the 4US Rioja Wine Hotel generally find the parking options convenient, with several noting the availability of free parking spaces in the area around the hotel. For those seeking more secure options, the hotel offers private underground parking at a reasonable fee of 8 euros per day, complete with direct access to the hotel, which is highly regarded by many visitors. This secure parking is also noted for accommodating motorcycles effectively. Although some reviews mention limited street parking and potential challenges due to the sloped terrain, the overall sentiment suggests that finding a spot is manageable. Additionally, many guests appreciate the ease of parking, describing it as good value for money with satisfactory facilities provided.
Family
At the 4US Rioja Wine Hotel, families can expect a warm and accommodating atmosphere with plenty of space for everyone. Guests consistently highlight the large, comfortable rooms, which are particularly well-suited for families traveling with children. The spacious accommodations come equipped with ample facilities, including a sofa bed ideal for kids, and options to tailor the sleeping arrangements to fit the family's needs. The hotel exudes a quiet charm with its friendly staff, who go out of their way to make guests feel welcome, evidenced by gestures such as allowing late check-outs and serving dinner outside regular hours. While the breakfast selection could benefit from more variety, the emphasis on cleanliness and convenience makes it a practical choice for those traveling with young ones. Families appreciate the thoughtful touches, like leaving soaps for everyone and providing pet-friendly services at no extra cost. The hotel's serene environment contributes to a relaxing stay, perfect for families looking to explore the local area or simply unwind together.
4 Star
Visitors to the 4US Rioja Wine Hotel frequently highlight discrepancies between its official four-star rating and the actual experience offered. A recurring criticism pertains to the breakfast, which many note falls short of the quality and variety expected at this tier, with references to low-quality, industrial products. This has led to some disappointment, with guests indicating that breakfast feels scarce and lacking in value for its cost.
Beyond breakfast, concerns were raised about the overall amenities and condition of the hotel. The property is described as somewhat outdated, with specific mentions of important services like air conditioning not functioning as expected—a portable unit was provided but brought noise disruptions, diminishing the restful experience. Some guests also noted missing amenities typically found in a four-star hotel, such as in-room refrigerators and reliable restaurant facilities.
On a positive note, despite the service gaps, the hotel is credited with offering a good quality-price ratio. This suggests that, while it may not meet the full expectations of its star rating, it offers value in other respects. Yet, given the feedback regarding maintenance issues and limited nearby dining options in Cenicero during the week, prospective visitors may need to manage their expectations or consider alternative accommodations if a true four-star experience is a priority for their stay.
Dog Friendly
4US Rioja Wine Hotel warmly welcomes guests traveling with their furry companions, providing a comfortable and hospitable environment. Situated conveniently for travelers heading to the Bilbao ferry, the hotel serves as a pet-friendly haven with considerate services for those arriving with pets. For a small fee of 10 euros per night, dogs are accommodated, allowing guests to enjoy their stay alongside their pets. Reviews highlight the spacious rooms and the comfort of the beds, ensuring that both humans and pets experience a relaxing visit. The friendliness of the staff towards pets is frequently mentioned, contributing to the hotel's inviting and pleasant atmosphere. Despite a minor need for clearer visibility of pet-related costs during booking, the overall sentiment is positive, confirming the hotel's dedication to being a welcoming choice for pet owners.
No, 4US RIOJA WINE HOTEL doesn't have any pool.
No, a spa isn't available at 4US RIOJA WINE HOTEL.
Yes, 4US RIOJA WINE HOTEL welcomes dogs.
Yes, parking facilities are available at 4US RIOJA WINE HOTEL.