Info
Summary of reviewsHotel Sila receives considerable praise for its excellent central location in the heart of Camigliatello, making it highly convenient for visitors to access the town's main attractions and amenities. Guests appreciate being just steps away from the main street, via Roma, which plays a significant role in the hotel's appeal despite the building’s somewhat aged appearance.
The breakfast offerings at Hotel Sila have garnered a mixed response. Positively, guests enjoy a delicious and abundant selection with particular commendation for the gluten-free options. The breakfast room is well-stocked and many find the breakfast experience to be delightful. However, there are criticisms about limited choices for late arrivals and occasional lapses in quality, such as expired products.
The rooms at Hotel Sila are generally clean and practical with some featuring balconies that offer pleasant views. Despite occasional issues like dated furnishings, minor maintenance problems and temperature regulation challenges, the overall comfort and functionality of the rooms receive positive comments. Daily cleaning and towel changes uphold the cleanliness standards, though occasional oversights such as dust and minor cleanliness imperfections are noted.
Hotel Sila's staff are predominantly described as friendly, attentive and welcoming. The exemplary service of specific staff members, including Vittorio and a particular waiter, stands out. Nonetheless, there are occasional reports of rudeness and lapses in professionalism, alongside some inconsistencies concerning mask-wearing and credit card payment issues.
The spa at Hotel Sila adds an elegant touch to the hotel, featuring a whirlpool tub and a visually appealing ambiance. Nevertheless, the spa area has experienced some maintenance issues, including a broken whirlpool tub and the wellness center's prices are noted to be high. Guests express a desire for more varied facilities to meet their expectations.
For families, Hotel Sila is an excellent choice, especially during festive periods when entertainment for children is provided. The hotel’s well-maintained, quiet and comfortable rooms, along with courteous and helpful staff, enhance the family-friendly atmosphere. Situated centrally, it is convenient for exploring local attractions. The on-site restaurant is appreciated for serving typical regional products at fair prices, though some guests prefer visiting the bar for breakfast.
Overall, Hotel Sila's prime location, commendable staff and family-friendly environment make it a favorable choice for travelers looking for convenience and comfort, despite some areas needing improvement in breakfast offerings, room maintenance and spa amenities.
Show moreRead review summaries for all categories
Categories
