Toyoko Inn Cebu

Cebu City 10.33501900, 123.93419000 , J Center Mall, 165 A. S. Fortuna Street, Bakilid, Cebu (Show on Map)
8.1
Very Good


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Summary of reviewsToyoko Inn Cebu is widely recognized for its convenient and strategic location in Mandaue, offering easy access to Cebu City and Mactan International Airport. The hotel's proximity to J Center Mall provides numerous dining and shopping options, making it especially convenient for visits to the immigration bureau or the Land Transport office. Although some guests mention that accessing the hotel entrance can be a bit challenging, the overall positioning is excellent for both business and leisure travelers.

The breakfast experience at Toyoko Inn Cebu receives mixed reviews. Guests appreciate the wide variety and delicious flavors of the buffet breakfast with the inclusion of breakfast being a notable convenience. However, some suggest that an alternating menu with American and local Filipino dishes would enhance the experience. Despite concerns about limited choices and occasionally cold items, the breakfast area is clean, contributing positively to the overall meal experience.

Rooms at Toyoko Inn Cebu are praised for their cleanliness and comfort. Equipped with Japanese-style toilets, kettles, mini fridges and bathtubs, the rooms provide a quiet and comfortable retreat. Although some guests mention that room and bathroom sizes can feel small, the rooms' peaceful atmosphere and practical amenities largely compensate for this. The lack of daily room cleaning—service is provided every three days—along with occasional issues with the elevators, are noted drawbacks, but they do not significantly detract from the positive experience.

The hotel's exceptional cleanliness is a standout feature with rooms described as very clean and tidy. The staff's friendliness and attentiveness further enhance the stay, despite occasional remarks about the demeanor of certain staff members. Japanese-style bidets and various complimentary items add to the appeal and align with the high standards of Japanese hospitality.

Guests consistently praise the staff for their courteous and accommodating nature. Friendly, polite and always smiling, the employees contribute to a welcoming atmosphere, ensuring quick responses to requests and offering helpful services. The guards and reception staff are particularly noted for their approachable demeanor and efficiency.

Feedback on the beds is mixed with many finding them comfortable and clean, while others feel the mattresses are quite hard. Nonetheless, the overall cleanliness and attentive service maintain the hotel's positive reputation.

Overall, Toyoko Inn Cebu offers a reliable and commendable option for travelers, reflected by regular guests who appreciate the clean rooms, courteous staff and convenient location. The hotel's value for money, along with the convenience of making reservations through booking platforms, underscores its appeal. Despite some minor criticisms, the hotel's positive aspects make it a favored choice for many visitors.
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Hotel Taking Steps Towards Sustainability
This hotel is committed to reducing waste by recycling used plastic amenities into new products and encouraging guests to bring their own toothbrushes. It uses aluminum bottles for sparkling water to minimize plastic waste, dispenses bulk toiletries, employs energy-saving LED lights, and aims to reduce food waste.

3-Star Hotel
Part of a reputable chain, this hotel provides consistent quality and essential amenities. Its location within a mall offers added convenience for shopping and dining, making it a reliable choice.

Business Hotel

Accessible Hotel

Room Types
Superior Double Room - Smoking This air-conditioned unit has a refrigerator, an electric kettle, and a flat-screen TV with cable channels. It also features a private bathroom with a bathtub and a hairdryer.

Superior Double Room - Non-Smoking This room features a private bathroom with a bathtub and a hairdryer. This air-conditioned unit has a refrigerator, an electric kettle, and a flat-screen TV with cable channels.

Standard Twin Room - Smoking This twin room features 2 single beds and is fitted with air conditioning. The unit comes with a desk, a safety deposit box, and a flat-screen TV with cable channels.

Standard Twin Room - Non-Smoking This twin room features 2 single beds and is fitted with air conditioning. The unit comes with a desk, a safety deposit box, and a flat-screen TV with cable channels.

Superior Twin Room - Smoking This unit is fitted with air conditioning and a private bathroom with bathtub. It comes with a clothes rack, a safety deposit box, and a refrigerator.

Superior Twin Room - Non-Smoking This unit is fitted with air conditioning and a private bathroom with bathtub. It comes with a clothes rack, a safety deposit box, and a refrigerator.

Deluxe Twin Room - Smoking This air-conditioned quadruple room features 2 queen beds and a kitchenette with a dining table. The unit comes with a private bathroom, a bathtub and hairdryer. A flat-screen TV, a safety deposit box, and a refrigerator is also included.

Deluxe Twin Room - Non-Smoking This air-conditioned quadruple room features 2 queen beds and a kitchenette with a dining table. The unit comes with a private bathroom, a bathtub and hairdryer. A flat-screen TV, a safety deposit box, and a refrigerator is also included.

Deluxe Quadruple Room - Smoking This air-conditioned room features a private bathroom with bathtub and a kitchenette with a dining table. It comes with a flat-screen cable TV, a safety deposit box, and a refrigerator.

Deluxe Quadruple Room - Non-Smoking This air-conditioned room features a private bathroom with bathtub and a kitchenette with a dining table. It comes with a flat-screen cable TV, a safety deposit box, and a refrigerator.

Standard Single Room - Smoking Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. This single room is air-conditioned and has a flat-screen TV with cable channels, a safe deposit box and an electric kettle. The unit has 1 bed.

Standard Single Room - Non Smoking Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. This single room is air-conditioned and has a flat-screen TV with cable channels, a safe deposit box and an electric kettle. The unit has 1 bed.

Standard Double Room - Smoking Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room provides air conditioning, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Double Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers air conditioning, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Double Room (Non-Smoking) - Quarantine Package This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior Double Room (Smoking) - Quarantine Package This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Twin Room (Non-Smoking) - Quarantine Package This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Twin Room (Smoking) - Quarantine Package This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Deluxe Quadruple Room (Smoking) - Quarantine Package This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Toyoko Inn Cebu has received considerable praise for its convenient and strategic location. Situated in Mandaue, the hotel offers easy access to Cebu City and Mactan International Airport. The proximity to J Center Mall is highly appreciated by guests, providing a variety of dining and shopping options right next door, which is also very convenient for those needing to visit the immigration bureau or the Land Transport office.

Guests find the location accessible to major malls such as SM Mall and cite nearby bars and restaurants as a plus. The area is described as safe with clean rooms and friendly staff adding to the overall positive experience. While there are some mentions of the hotel being a bit far from other convenience stores and some attractions, the trade-offs seem minimal given the hotel’s sound insulation, cleanliness and overall excellent positioning for various amenities.

However, accessing the hotel's entrance can be a bit challenging for some and there are a few mentions of the location being somewhat peripheral. Despite these minor inconveniences, the general consensus points to Toyoko Inn Cebu being a well-located hotel that offers a practical and comfortable base for both business and leisure travelers.

Breakfast
Toyoko Inn Cebu offers a mixed breakfast experience according to guest reviews. Many visitors appreciate the wide variety of menu options available and find the buffet breakfast delicious with a good combination of different flavors. Some guests found the breakfast satisfying and yummy, praising the inclusion of breakfast in their stay. However, there are noted areas for improvement. A number of reviews highlight limited choices and a need for more variety, suggesting an alternating menu with American and local Filipino dishes. The breakfast occasionally seemed less fresh with some items pre-cooked and served cold. Despite these mixed opinions, the breakfast area's clean surrounding and the convenience of an included meal contribute positively to the overall breakfast experience at the hotel.

Rooms
Toyoko Inn Cebu's rooms are noted for their cleanliness and maintenance, providing a quiet and comfortable retreat. The rooms are equipped with Japanese-style toilets that are especially tidy, enhancing the overall neatness. Guests find the space peaceful and comfortable beds contribute to a restful stay. Each room features practical amenities including kettles, mini fridges and bathtubs, alongside a microwave countertop and a large table which offer enough room for multiple large suitcases, despite some reviewers mentioning that the room size can feel small.

Though the bathrooms are on the smaller side, the decor and facilities within the rooms largely compensate for it. Daily room cleaning isn't standard with service only provided every three days. Elevators can sometimes be an issue, often stopping at the reception on the 6th floor and not always fully operational. Nevertheless, the positive aspects of a clean and comfortable environment seem to outweigh these minor inconveniences.

Beds
Guests have shared mixed feedback about the beds at Toyoko Inn Cebu. Many reviews highlight that the beds are comfortable with several noting that they are relatively spacious and clean. However, some guests found the mattresses to be quite hard and even described the beds as uncomfortable. Despite these differing opinions on bed comfort, Toyoko Inn Cebu maintains a reputation for cleanliness and attentive service, as evidenced by the secure handling of a guest's misplaced shopping bag by the security staff.

Cleanliness
Toyoko Inn Cebu stands out for its exceptional standards of cleanliness, as consistently highlighted by its guests. The rooms, in particular, are described as very clean, tidy and spotless, providing a welcoming atmosphere. Visitors frequently praised the clean bed and bathroom, reflecting the hotel's attention to detail. The overall property is equally well-maintained, offering a serene and tidy environment.

Guests also appreciate the friendly and attentive staff, contributing to a pleasant stay. While some found the demeanor of certain staff members less warm, the kitchen staff received positive remarks for their service. Additionally, the inclusion of Japanese-style bidets and various complimentary items adds to the appeal.

The hotel's cleanliness and the quality of its breakfast are especially noteworthy, aligning with the high standards often associated with Japanese hospitality. These aspects combine to make Toyoko Inn Cebu a consistently praised choice for cleanliness-conscious travelers.

Staff
The staff at Toyoko Inn Cebu have received numerous commendations for their courteous and accommodating nature. Guests consistently highlight their politeness and friendliness, creating a welcoming atmosphere throughout the hotel. The staff’s willingness to help and their quick responses to requests further enhance the experience for visitors. With a reputation for being respectful, always smiling and easy to converse with, both hotel staff and guards earn high marks for their approachable demeanor. The employees' efficiency and the helpful services offered by the reception also contribute to a seamless and pleasant stay. Overall, the staff at Toyoko Inn Cebu are noted for their exceptional customer service, making guests feel comfortable and well-cared-for during their visits.

3 Star
Toyoko Inn Cebu offers a reliable stay for those visiting Cebu City. Regular guests highlight the clean rooms and courteous staff, making it a preferred choice for multiple stays. The convenience of making reservations through booking platforms ensures a hassle-free experience. Its proximity to the mall adds to its appeal, providing easy access to shopping and dining. Many guests find the hotel to offer good value for money, reflecting positively in their ratings and experiences. Despite its mixed reviews with ratings spanning from moderate to high, the positive aspects tend to outweigh the negatives, making Toyoko Inn Cebu a commendable option for travelers.


No, Toyoko Inn Cebu doesn't have any pool.

No, a spa isn't available at Toyoko Inn Cebu.

No, Toyoko Inn Cebu doesn't allow dogs.

No, parking facilities aren't available at Toyoko Inn Cebu.

No, Toyoko Inn Cebu doesn't have a gym.

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