Quest Serviced Residences
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Summary of reviewsQuest Serviced Residences in Cebu receives overwhelmingly positive reviews, particularly in terms of its prime location, accommodating staff, and comfortable accommodations. Situated conveniently near Ayala Mall and Ayala Center Cebu, the hotel offers guests easy access to shopping, dining, and transportation, making it an ideal choice for those looking to explore the city. Its strategic location is frequently highlighted as a standout feature, praised for providing excellent value for money and enhancing the overall guest experience.
The hotel’s breakfast offerings are largely celebrated, with an extensive and appetizing selection catering to both Western and local tastes. Guests often describe the breakfast as delicious and satisfying, with the buffet appealing to all ages. Although some minor concerns were noted, such as early clearing of items and slight inconsistencies in quality, the overall feedback remains favorable, especially with the discounted breakfast option for residence guests.
Rooms at Quest Serviced Residences are appreciated for their spaciousness and comfort, ideal for families or travelers seeking a home-like atmosphere. The accommodations are well-equipped with practical amenities like a washing machine and a simple kitchen, enhancing convenience for longer stays. Reviews consistently praise the cleanliness and daily housekeeping, though some suggest improvements in pest control and deeper cleaning in certain areas. Despite minor maintenance issues, the general consensus is that the apartment-style accommodations offer a pleasant and comfortable stay.
The staff at Quest Serviced Residences receives high commendation for their friendliness and professionalism, contributing significantly to a positive guest experience. Guests consistently highlight the exceptional service from check-in to check-out, with staff going above and beyond to meet guest needs. While isolated incidents of minor service delays were mentioned, these do not detract from the overall impression of attentive and reliable service.
Lastly, the comfort of the beds is a notable strength, with descriptions of them being "very comfortable" and "super comfortable." While some guests found the mattresses too firm, the overall feedback suggests that the bedding generally contributes to a restful stay. Overall, Quest Serviced Residences offers excellent accommodations, enhanced by strategic location and commendable service, making it a favored choice for visitors to Cebu.
Categories
The hotel’s breakfast offerings are largely celebrated, with an extensive and appetizing selection catering to both Western and local tastes. Guests often describe the breakfast as delicious and satisfying, with the buffet appealing to all ages. Although some minor concerns were noted, such as early clearing of items and slight inconsistencies in quality, the overall feedback remains favorable, especially with the discounted breakfast option for residence guests.
Rooms at Quest Serviced Residences are appreciated for their spaciousness and comfort, ideal for families or travelers seeking a home-like atmosphere. The accommodations are well-equipped with practical amenities like a washing machine and a simple kitchen, enhancing convenience for longer stays. Reviews consistently praise the cleanliness and daily housekeeping, though some suggest improvements in pest control and deeper cleaning in certain areas. Despite minor maintenance issues, the general consensus is that the apartment-style accommodations offer a pleasant and comfortable stay.
The staff at Quest Serviced Residences receives high commendation for their friendliness and professionalism, contributing significantly to a positive guest experience. Guests consistently highlight the exceptional service from check-in to check-out, with staff going above and beyond to meet guest needs. While isolated incidents of minor service delays were mentioned, these do not detract from the overall impression of attentive and reliable service.
Lastly, the comfort of the beds is a notable strength, with descriptions of them being "very comfortable" and "super comfortable." While some guests found the mattresses too firm, the overall feedback suggests that the bedding generally contributes to a restful stay. Overall, Quest Serviced Residences offers excellent accommodations, enhanced by strategic location and commendable service, making it a favored choice for visitors to Cebu.
Apartment with Swimming Pool
Pool Swim Up Bar Outdoor Pool
Apartment with Parking
Accessible Apartment
3-Star Apartment
Apartment with Outdoor Pool
Apartment with Swim Up Bar
Guest Reviews
The Quest Serviced Residences boasts a prime location in Cebu, offering guests unparalleled convenience just a short walk away from Ayala Mall and Ayala Center Cebu. The proximity to shopping centers and supermarkets ensures easy access to a variety of shops, restaurants, and transportation options, making it ideal for visitors looking to explore the vibrant city. Numerous reviews highlight the excellent location as a standout feature, describing it as perfect, awesome, and great. Guests appreciate the secured and spacious setting, emphasizing the excellent value for money. The hotel’s strategic position opposite Ayala Mall adds to the allure, providing additional convenience and enhancing the overall experience for those seeking both leisure and business amenities. With friendly staff complementing its great location, Quest Serviced Residences delivers an enticing choice for travelers looking to immerse themselves in the bustling activity of Cebu.
Quest Serviced Residences offers a breakfast experience that, for the most part, delights its guests with its extensive and appetizing selection. The spread is often described as extraordinary and exceeding expectations, with a diversity that satisfies both Western and local tastes. Many guests highlight the breakfast as delicious, fantastic, and very tasty, appealing to all ages, including children who particularly enjoy the buffet. The breakfast menu provides plenty of choices, each as appealing as the next, making it easy for guests to find something to their liking. The convenience of its location, close to Ayala Mall, adds to its appeal.
Despite the widespread praise, some guests note that breakfast is cleared away a bit early, with items not being restocked starting from 9 AM, even though breakfast officially ends at 10 AM. Additionally, while the buffet boasts an abundance of options, a few reviewers felt that the quality of some items was inconsistent. Nevertheless, the overall sentiment remains positive, with guests appreciating the opportunity to enjoy a discounted breakfast buffet if staying in the apartment residences.
Quest Serviced Residences offers guests a range of spacious and comfortable accommodations, perfect for families or travelers looking for a home-like atmosphere. Many of the reviews highlight the generous size of the rooms, whether staying in a one-bedroom suite or a two-bedroom apartment. Guests appreciate the well-thought-out layout that includes amenities such as a washing machine, a simple kitchen, and multiple bathrooms, which cater well to longer stays.
Convenience is another notable feature, with the apartments located near Ayala Mall, making shopping and dining easily accessible. The rooms are consistently described as clean, with daily housekeeping service ensuring a tidy space throughout the stay. Additionally, guests enjoy strong air conditioning, ample room for relaxation, a great room setup, and a satisfying breakfast selection.
While guests overwhelmingly enjoy the spaciousness and facilities, a minor concern was noted regarding some maintenance issues with the air-conditioning in certain rooms. Overall, the apartment-style accommodations at Quest Serviced Residences offer a pleasant and comfortable stay, balanced with practical amenities and a prime location.
Quest Serviced Residences receives numerous positive comments about their bedding, with many guests highlighting the comfort of the beds. Descriptions such as "very comfortable," "super comfortable," and "amazing" are frequently used, suggesting a consistently high standard across the accommodations. Guests often appreciate the generous size of the beds, noting them as big and perfectly sized. Cleanliness of the bed and pillow sheets is also mentioned as a positive aspect. However, a few reviews mention that some find the mattresses hard and the thick pillows uncomfortable, which indicates room for improvement in catering to varied guest preferences. Overall, the beds are a notable strength, providing a restful experience for most visitors.
Quest Serviced Residences offers a mixed experience when it comes to cleanliness, according to guest feedback. Many visitors appreciated the overall cleanliness of the rooms, noting that they were tidy, spacious, and well-maintained. The cleaning staff received commendations for their good service and efforts in keeping areas clean and cool. Guests appreciated the modern amenities and conveniences available in the apartments, finding them well-equipped for a comfortable stay. The location also received positive remarks, closely situated to necessary sites and offices.
However, there were notable concerns raised. Some guests reported sightings of small cockroaches, particularly in common areas like bathrooms and kitchens, suggesting the need for improved pest control measures. Additionally, certain rooms required a bit of extra attention, with complaints about dusty areas and gritty floors. A few guests mentioned inadequate cleaning in some rooms, although staff were responsive in addressing these issues when prompted. Updates and thorough cleanings in bathrooms and kitchens were occasionally mentioned as areas for improvement. It seems the quality of the cleaning service can vary, impacting the overall guest experience.
Quest Serviced Residences seems to stand out primarily due to the commendable demeanor and professionalism of its staff. Guests consistently highlight the friendliness and accommodating nature of the team, with many noting that the staff go above and beyond to ensure a seamless experience from check-in to check-out. The service team is praised for being professional, helpful, and always smiling, which contributes positively to the overall atmosphere of the hotel. The presence of dedicated and efficient cleaning staff further enhances guests' satisfaction during their stay.
The restaurant team also receives accolades for their great service, and the concierge, particularly Karl, is mentioned for making guests' trips memorable by providing exemplary assistance. While there are mentions of minor hiccups, such as delays with laundry delivery and an unpleasant check-in experience for some, these instances appear to be exceptions rather than the norm. Overall, the staff at Quest Serviced Residences leaves a lasting impression of warmth and reliability, assuring guests of attentive service during their stay.
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Location
Breakfast
Despite the widespread praise, some guests note that breakfast is cleared away a bit early, with items not being restocked starting from 9 AM, even though breakfast officially ends at 10 AM. Additionally, while the buffet boasts an abundance of options, a few reviewers felt that the quality of some items was inconsistent. Nevertheless, the overall sentiment remains positive, with guests appreciating the opportunity to enjoy a discounted breakfast buffet if staying in the apartment residences.
Rooms
Convenience is another notable feature, with the apartments located near Ayala Mall, making shopping and dining easily accessible. The rooms are consistently described as clean, with daily housekeeping service ensuring a tidy space throughout the stay. Additionally, guests enjoy strong air conditioning, ample room for relaxation, a great room setup, and a satisfying breakfast selection.
While guests overwhelmingly enjoy the spaciousness and facilities, a minor concern was noted regarding some maintenance issues with the air-conditioning in certain rooms. Overall, the apartment-style accommodations at Quest Serviced Residences offer a pleasant and comfortable stay, balanced with practical amenities and a prime location.
Beds
Cleanliness
However, there were notable concerns raised. Some guests reported sightings of small cockroaches, particularly in common areas like bathrooms and kitchens, suggesting the need for improved pest control measures. Additionally, certain rooms required a bit of extra attention, with complaints about dusty areas and gritty floors. A few guests mentioned inadequate cleaning in some rooms, although staff were responsive in addressing these issues when prompted. Updates and thorough cleanings in bathrooms and kitchens were occasionally mentioned as areas for improvement. It seems the quality of the cleaning service can vary, impacting the overall guest experience.
Staff
The restaurant team also receives accolades for their great service, and the concierge, particularly Karl, is mentioned for making guests' trips memorable by providing exemplary assistance. While there are mentions of minor hiccups, such as delays with laundry delivery and an unpleasant check-in experience for some, these instances appear to be exceptions rather than the norm. Overall, the staff at Quest Serviced Residences leaves a lasting impression of warmth and reliability, assuring guests of attentive service during their stay.
Yes, Quest Serviced Residences has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Quest Serviced Residences.
No, Quest Serviced Residences doesn't allow dogs.
Yes, parking facilities are available at Quest Serviced Residences.
No, Quest Serviced Residences doesn't have a gym.
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