Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Mandarin Plaza Hotel in Cebu City is widely praised for its central and accessible location, making it a popular choice for both leisure and business travelers. It is strategically situated near the Ayala Mall and Cebu IT Campus, providing guests with convenient access to shopping, dining, and entertainment options. The hotel’s proximity to essential city facilities and transportation options further enhances its appeal.
Breakfast at the hotel receives mixed reviews. Guests appreciate the variety in the buffet, which includes both Filipino and Western options. While the quality is generally good and the complimentary aspect is welcomed, there are comments about limited choices for international travelers.
Rooms at Mandarin Plaza Hotel are noted for their spaciousness, cleanliness, and comfort. They offer scenic views of Cebu City from higher floors and feature modern amenities, making them a reliable choice for comfortable accommodation. Despite some aging facilities, the hotel provides commendable value for money. Cleanliness is a standout feature, with guests commending the attentive housekeeping staff who maintain a spotless environment throughout the hotel.
The staff at Mandarin Plaza Hotel are consistently praised for their friendliness and professionalism, contributing to a welcoming and accommodating atmosphere. The Wi-Fi service is also highly rated for its reliability and speed, ensuring a seamless online experience for guests. While the pool and gym receive good feedback for cleanliness and ambiance, their availability during renovations has been a concern for some visitors. Guests are advised to check beforehand if these facilities are crucial to their stay.
The hotel’s beds receive high marks for comfort and quality, contributing to an excellent sleep experience. The combination of high-quality bedding and spacious, modern rooms adds to the overall pleasant ambiance.
The Mandarin Plaza Hotel is recognized as an excellent budget-friendly choice, offering great value for its reasonable room rates and central location, making it an ideal base for exploring Cebu City. Overall, it is recommended for travelers seeking comfort, convenience, and affordability without compromising quality. Show more
Read review summaries for all categories
Categories
Hotel with Spa
Mandarin Plaza Hotel is well-located and offers good breakfast options. Its spa provides a range of treatments for relaxation and rejuvenation, enhancing the overall stay experience.
Family Friendly Hotel
Provides comfortable accommodations and a central location. Offers family-friendly amenities and services, making it a reliable choice for families visiting Cebu City.
Hotel near Nightlife Spots
The hotel is near Ayala Center Cebu and Archbishop Reyes Avenue, providing easy access to various nightlife spots. It is an excellent option for nightlife enthusiasts due to its advantageous location and accessibility to various evening venues.
Hotel with Swimming Pool
Mandarin Plaza Hotel is a great option for those who want to splurge. It offers luxurious rooms and suites, a rooftop pool, and a fitness center, providing a refreshing outdoor pool experience.
Rooftop Pool Panoramic View Pool
3-Star Hotel
This hotel offers a comfortable and convenient stay with its central location and essential amenities. Known for its reliable service and value, it is a practical choice for visitors to Cebu City.
Hotel with Panoramic View Pool
Offers a rooftop pool with a panoramic view of the city.
Cheap Hotel
Accessible Hotel
Hotel with Rooftop Pool
Room Types
Superior Twin RoomAir-conditioned room with 2 single beds features a flat-screen cable TV, refrigerator, safe and seating area. Private bathroom includes a hot and cold shower and free toiletries.
Deluxe King RoomFitted with a king-size bed, this air-conditioned room features a flat-screen cable TV, a refrigerator, safe and a seating area. The private bathroom includes hot/cold shower facilities and free toiletries.
Executive SuiteFeaturing 1 bedroom and 1 bathroom, this air-conditioned suite comprises a living room and seating area. The suite features tiled floors and provides a wardrobe, a safe deposit box and city views. The unit offers 1 bed.
Deluxe Triple RoomThis air-conditioned triple room has a private bathroom, a seating area and a wardrobe. The unit has 2 beds.
Presidential SuiteBoasting 1 bedroom and 2 bathrooms, this air-conditioned suite comes with a living room and seating area. The spacious suite features a wardrobe, a safe deposit box and city views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Positioned in the heart of Cebu City, the Mandarin Plaza Hotel boasts an enviable location that guests consistently praise for its convenience and accessibility. This well-situated establishment is mere steps away from the prominent Ayala Mall, making it an ideal choice for those who wish to indulge in shopping, dining, and entertainment without the hassle of long commutes. Its proximity to the bustling Ayala Center and the Cebu IT Campus also highlights its strategic placement for both leisure and business travelers alike.
Guests appreciate the easy walking distance to essential city facilities and transportation options, with taxis readily available to whisk you away to explore beyond the central spots. Additionally, the convenience of nearby bus stops enhances the hotel's appeal for those looking to explore the broader Cebu region. Reviewers highlight the convenience of being close to a variety of restaurants and entertainment venues, further cementing the location as a prime choice for visitors seeking a vibrant urban experience. Overall, the Mandarin Plaza Hotel’s central and accessible locale consistently receives accolades from its guests for providing both comfort and connectivity.
Breakfast
Mandarin Plaza Hotel provides a breakfast experience that receives mixed reviews from its guests. The breakfast buffet is generally appreciated for its variety and the fact that it includes both Filipino and Western options, making it satisfying for a wide range of palates. While many guests find the quality to be good and enjoy the complimentary aspect, there are some who desire more international choices and criticize its simplicity when compared to pre-COVID offerings.
The breakfast is frequently described as more than sufficient, with remarks about the ample selection and the pleasing inclusion of items like scrambled eggs, pancakes, and a variety of dishes that change daily to prevent monotony. Some guests highlight the cleanliness and comfort of the dining area, which adds to the pleasant experience.
Despite these positives, there are consistent comments about limited choices for international travelers and instances of food getting cold due to air conditioning. Pricing is regarded as reasonable, especially when considered as part of room fees. Overall, while the breakfast at Mandarin Plaza Hotel offers enjoyable variety and satisfies many visitors, there remains room for improvement to match the high expectations set by the hotel's reputation.
Rooms
Mandarin Plaza Hotel offers a reliable and comfortable stay for travelers looking for a spacious and clean accommodation. The rooms are notably large, providing ample space for luggage and leisure, with a layout that includes amenities such as firm, comfortable beds and inviting bathtubs. Guests frequently praise the cleanliness and comfort of the rooms, with many appreciating the scenic views of Cebu City and nearby mountains from the higher floors.
The hotel consistently receives compliments on its prime location, just a short walk from Ayala Shopping Mall and close to jeepney stops, making it easy to explore the city. The staff is accommodating, contributing to an overall pleasant experience for guests. Although some aspects of the room, such as the water facilities, show signs of aging, the value for money remains commendable given the competitive pricing. For those who prioritize space, cleanliness, and convenience, the Mandarin Plaza Hotel proves to be a solid choice when visiting the area.
Beds
Mandarin Plaza Hotel receives consistent praise for its beds, which are often highlighted as a standout feature of the accommodations. Guests frequently describe the beds as comfortable and supportive, with several reviewers noting their firm but cozy nature. The hotel goes the extra mile with high-quality sheets that add to the overall comfort, ensuring a restful night's sleep.
In addition to comfort, the size of the beds caters to guests' needs, with some rooms offering spacious queen and king-size beds that are more than ample for a enjoyable stay. Many reviews mention the quality of the pillows, which complement the beds perfectly for a relaxing and refreshing sleep experience.
Accompanying the plush bedding, guests often comment on the cleanliness and satisfaction of the rooms. The spacious rooms are paired with modern amenities such as quiet, efficient air conditioning and elegant rain shower bath tubs, enhancing the overall experience.
Overall, the Mandarin Plaza Hotel offers accommodations that prioritize guest comfort, particularly with their impressive beds, creating an inviting atmosphere for travelers to unwind and recharge.
Cleanliness
Mandarin Plaza Hotel offers a pleasant and welcoming stay with cleanliness being one of its standout features. Visitors commend the hotel for its clean, comfortable rooms, maintained daily by attentive housekeeping staff who ensure a spotless environment. The rooms are generally described as spacious, with large beds that add to the comfort level. Despite some isolated concerns about certain areas needing more attention, such as the spa shower room, the overall cleanliness of both the guest rooms and the hotel premises is highly regarded.
Staff at Mandarin Plaza Hotel are frequently praised for their friendly and helpful demeanor, contributing to a warm and accommodating atmosphere. Guests appreciate the hotel’s strategic location, conveniently close to Ayala Mall, with easy access to various dining options. This advantageous setting enhances the overall experience, providing guests with practical amenities in the vicinity.
While some rooms may present a dated appearance, they are still recognized for being clean and satisfactory, offering good value for the price. Services such as daily room service with fresh linens are consistently noted for meeting expectations, reinforcing the hotel's dedication to maintaining a high standard of cleanliness and guest satisfaction.
Staff
Mandarin Plaza Hotel consistently impresses guests with its exceptional staff and service. Many reviewers have praised the hotel's team for their friendliness, attentiveness, and willingness to go the extra mile to ensure a comfortable stay. Key members like front desk staff Faye, Erika, Mark the bellman, and doorman Jose have been highlighted for their outstanding service. Guests have noted the staff’s professionalism and prompt responses, which contribute to a warm and welcoming atmosphere throughout the hotel. From the main entrance to the front desk, concierge, and security staff, everyone is described as courteous, accommodating, and easy to communicate with.
In particular, reviewers appreciate the helpfulness of the team with requests, including room upgrades and tour arrangements. This level of dedication is echoed in the spotless housekeeping service and attentive room cleaners. On top of this, the hotel staff are often recognized for their cheerful and friendly demeanor, making interactions pleasant and meaningful for guests. Overall, the commitment to excellent customer service seems to be a defining characteristic of the Mandarin Plaza Hotel, leaving guests not only satisfied but also eager to return.
Wi-Fi
Mandarin Plaza Hotel offers a commendable Wi-Fi experience according to guest reviews. Throughout the hotel, guests can expect a reliable and strong internet connection, with consistently good service noted in various areas including the rooms. The signal strength is often praised for its reliability and speed, promising a seamless online experience whether guests are browsing the web or working remotely. Some guests have remarked on occasional connectivity issues or registration limitations, but overall, the Wi-Fi service is well-regarded and dependable. The ease of use and accessible, widespread coverage contribute positively to the hotel's appeal for a comfortable and connected stay.
Pool
Mandarin Plaza Hotel offers a pool experience that has received mixed feedback from guests. On the positive side, several reviews highlighted the pool as excellent and very clean, providing a pleasant escape within the hotel's city-center location. Its cleanliness and aesthetic appeal make it a noteworthy feature for those who prioritize relaxation facilities. The pleasant atmosphere of the small pool space and the addition of a dry sauna also contribute positively to the hotel's ambiance.
However, there have been frequent mentions of the pool being closed or under renovation during guest stays, which led to some disappointment. Guests noted the pool and gym's unavailability due to repair work, which some were unaware of when booking. This information is crucial for prospective visitors, as renovations seem to impact the current availability of these amenities. There have also been remarks about the pool not being large enough when crowded, hinting that the space may be best enjoyed during less busy times. Overall, while the pool area is a delightful feature when available, guests should confirm its accessibility prior to booking if it is a critical aspect of their stay.
3 Star
Mandarin Plaza Hotel is an excellent choice for budget-conscious travelers seeking comfort and convenience in Cebu City. Guests frequently highlight the hotel's affordability, noting that the room rates are exceptionally reasonable, especially considering the generous size of the rooms. The hotel offers great value for the price, with some reviewers suggesting it provides a level of quality comparable to higher-starred establishments. The strategic location near Ayala Mall adds to its appeal, making it a convenient base for exploring the city. Visitors consistently appreciate the hotel’s elegant and well-appointed atmosphere, and many found the on-site restaurant to be both affordable and serving delicious food. Overall, Mandarin Plaza Hotel is recommended as a cost-effective option that does not compromise on comfort or convenience.
Yes, Mandarin Plaza Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool.
Yes, a spa is available at Mandarin Plaza Hotel.
No, Mandarin Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Mandarin Plaza Hotel.