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Summary of reviewsHotel Elizabeth Cebu receives high praise for its central location in the heart of Cebu City, making it a prime choice for travelers due to its proximity to Ayala Mall, various shopping centers, restaurants and business districts. This accessibility is further enhanced by easy transportation options like taxis and ride-sharing services. Guests appreciate the clean, spacious rooms and the friendly, attentive staff which collectively enhance the overall guest experience, making it a highly recommended option for visitors to Cebu.
The breakfast experience at the hotel stands out with an extensive and varied buffet featuring a range of Filipino dishes and international options. With highlights like fresh fruits, cereals, bread and made-to-order omelettes, diners find the breakfast sumptuous and delicious. The personal touch of a dedicated cook for custom orders adds to the positive morning atmosphere. However, there are some notes on food temperature and a need for more variety, especially for vegetarians.
Dinner at Hotel Elizabeth Cebu garners positive feedback for its buffet-style dining and selection of Filipino foods. The in-house restaurant is noted for its delicious entrees and the enjoyable ambiance created by live music during dinner. Despite occasional slow service and isolated incidents of undercooked chicken or corked wine, the overall dining experience is well-regarded, especially with the presence of additional dining options within the hotel.
Rooms at the hotel receive mixed feedback. Many guests highlight the spaciousness, cleanliness and comfort of the rooms with beds often described as comfortable and conducive to a restful stay. The junior suites, in particular, offer generous space, making them suitable for families and remote work. However, some rooms are mentioned to feel outdated with old furniture and occasional cleanliness issues such as damp smells and non-functional amenities. Despite these drawbacks, the prime location and attentive staff make the rooms a generally good choice.
Cleanliness at Hotel Elizabeth Cebu is consistently praised with rooms and bathrooms described as well-maintained and tidy. There are occasional comments about the need for deeper cleaning in some areas and an update of older furniture and stained towels. Nonetheless, the hotel’s overall clean ambiance contributes positively to the guest experience.
The exceptional staff at the hotel is a standout feature with consistent mentions of their friendliness, helpfulness and professional demeanor. From the reception to the restaurant personnel, guests appreciate the prompt, efficient and courteous service provided by all employees. This level of hospitality contributes significantly to the positive impression of the hotel.
However, Wi-Fi performance is a noted drawback for Hotel Elizabeth Cebu with numerous reports of slow speeds, unstable connections and intermittent availability. While the lobby offers somewhat better connectivity, many guests find the service unsatisfactory in the rooms, which may be a significant downside for those who require a reliable internet connection.
The hotel's gym is well-maintained and adequately equipped for a decent workout, despite being on the smaller side. Guests find it a valuable addition to their stay, appreciating the updated, functional appliances. Minor suggestions for updates, particularly with the treadmill, are noted, but overall, the gym enhances the guest experience.
Parking at the hotel is generally convenient and secure with underground facilities praised by guests. Despite occasional overcrowding and caution needed for low cars, the parking experience is satisfactory with the helpful parking crew adding to the positive feedback.
Hotel Elizabeth Cebu is often highlighted as an excellent choice for families, offering spacious family rooms near popular malls and city attractions. The friendly staff, convenience of on-site meals and practical room setups make the hotel a favorite for family trips.
Lastly, the hotel's excellent location makes it ideal for nightlife enthusiasts with easy access to numerous bars, restaurants and entertainment spots. Although there's occasional night noise, guests appreciate the vibrant nightlife scene and suggest extending the bar hours for a more enjoyable evening experience.
Overall, Hotel Elizabeth Cebu combines a prime location, spacious and clean rooms, commendable staff and a welcoming atmosphere, making it a reliable choice for travelers seeking both leisure and business needs in Cebu City. Show more
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Hotel Taking Steps Towards Sustainability
Hotel Elizabeth Cebu implements recycling bins and waste management systems throughout the property. The hotel utilizes water-efficient toilets and showers to conserve water and prioritizes sourcing food locally to reduce carbon emissions and minimize food wastage.
Hotel for Honeymoon
Hotel Elizabeth Cebu is near Ayala Center Cebu and is among the best romantic hotels in the area. Its location and quality service make it a suitable choice for honeymooners.
Family Friendly Hotel
Hotel Elizabeth Cebu is listed as one of the best hotels for kids in Cebu.
Hotel near Nightlife Spots
Located on Archbishop Reyes, offering access to the Mango Avenue area known for nightlife. Its location is convenient for accessing various bars and clubs.
Hotel with Parking
Hotel Elizabeth Cebu offers free private parking and free self parking. A parking garage and accessible parking are also available.
Accessible Hotel
Hotel Elizabeth Cebu has rooms specifically with wheelchair access located at Room 316 & 418.
Hotel with Gym
Includes a gym with basic equipment for a standard workout. Offers a convenient option for guests looking to maintain their fitness routine.
4-Star Hotel
This hotel offers comfortable rooms and a convenient location near Ayala Mall. It is a practical choice for shoppers and business travelers alike.
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Room Types
Deluxe Twin RoomFitted with carpet flooring, modern air-conditioned rooms are equipped with a personal safe, a flat-screen cable TV and minibar. The en suite bathroom comes with a hairdryer, slippers and free toiletries.
Children aged 12 years old and below are free in accommodation using existing beds but no breakfast included.
Deluxe Triple RoomFitted with carpet flooring, air-conditioned rooms are equipped with a personal safe, a flat-screen cable TV and minibar. The en suite bathroom comes with a hairdryer, slippers and free toiletries.
This room has no capacity for extra bed.
Children aged 12 years old and below are free in accommodation using existing beds but no breakfast included.
Executive SuiteFitted with carpet flooring, air-conditioned suites are equipped with a personal safe, a flat-screen cable TV and minibar. The en suite bathroom comes with a hairdryer, slippers and free toiletries.
Spacious suites feature a separate living room with sofa and a large bathroom with tub.
Children aged 12 years old and below are free in accommodation using existing beds but no breakfast included.
Junior SuiteFitted with carpet flooring, air-conditioned suites are equipped with a personal safe, a flat-screen cable TV and minibar. The en suite bathroom comes with a hairdryer, slippers and free toiletries.
Large suites feature a sofa seating area.
Children aged 12 years old and below are free in accommodation using existing beds but no breakfast included.
Deluxe King RoomThis double room features a cable TV, air conditioning and minibar.
Please note children staying in existing beds do not have breakfast included. to Children aged 12 years old and below are free in accommodation using existing bed but no breakfast included.
Premier SuiteSpacious air-conditioned suite features a seating area, desk and spa bath.
Includes complimentary breakfast for 2 persons only.
Penthouse SuiteThis spacious suite located on the hotel's top floor features a cable TV, minibar and air conditioning.
Includes complimentary breakfast for 6 persons only.
Guest Reviews
8.3
Very Good
Location
Hotel Elizabeth Cebu boasts an unbeatable location in the heart of Cebu City, making it a prime choice for travelers. Many guests highlight its proximity to the Ayala Mall, which is just a short walk away. This central position puts the hotel within easy reach of various shopping centers, restaurants and business districts, offering great convenience for all types of visitors.
The surrounding area is bustling yet accessible, providing quick connections to the port and other city amenities. Guests appreciate the hotel's accessibility, finding it an ideal base for both shopping sprees and business transactions. The hotel's location also facilitates easy access by various forms of transportation, including taxis and ride-sharing services.
In addition to its strategic locale, the property is praised for its cleanliness, spacious rooms and friendly staff, enhancing the overall guest experience. For those visiting Cebu, the combination of its central position, proximity to major establishments and excellent service makes Hotel Elizabeth Cebu a highly recommended option.
Breakfast
Hotel Elizabeth Cebu offers a notable breakfast experience that often receives praise from its guests. Highlights include the extensive and varied buffet, featuring a range of Filipino dishes alongside international options. Many guests appreciate the array of choices, including fresh fruits, cereals, bread and the made-to-order omelettes, which are particularly celebrated. The availability of a dedicated cook for custom orders adds a personal touch that diners find enjoyable.
The breakfast often includes Filipino specialties, such as danggit, which some guests miss when it's not available. The buffet is described as sumptuous and delicious, catering well to both local and international palates. Staff are frequently commended for their friendliness and attentiveness, helping to create a welcoming morning atmosphere.
However, there are some areas for improvement. A handful of reviews mention that the food can be served cold and could benefit from more options, particularly for vegetarians or those preferring non-Filipino cuisine. On occasion, the breakfast variety does not meet the expectations of European guests and some diners find the meal quite basic or lacking in healthier alternatives.
Overall, while the breakfast at Hotel Elizabeth Cebu generally leaves a positive impression with its good selection and tasty offerings, there's room for enhancement in variety and temperature management to ensure a consistently excellent dining experience.
Dinner
Hotel Elizabeth Cebu offers a mix of dining experiences that have largely received positive feedback from guests. The buffet style dining has been praised, especially with its selection of Filipino foods and large portions. The in-house restaurant is often noted as an excellent dinner choice with many guests enjoying the delicious and satisfying entrees served. Live music during dinner adds an enjoyable ambiance and the nightly changes in singers keep the atmosphere fresh and entertaining. The presence of a convenience store and a Mang Inasal attached to the hotel provides additional options for dining without having to travel far.
However, there are some areas that could use improvement. Some guests found the dinner service to be slow and the staff inattentive. There were also isolated reports of undercooked chicken and corked wine. The selection of dishes could be more varied and the quality of water served at meals could be better. Despite these minor shortcomings, the overall experience of dining at the hotel's restaurant, especially with the added element of live music, has been positively received by most guests.
Rooms
Hotel Elizabeth Cebu's rooms receive mixed feedback from guests with several notable positive aspects. Guests frequently praise the spaciousness and cleanliness of the rooms, highlighting their comfort and welcoming ambiance. Many reviews mention that the rooms, especially the junior suites, are generously sized, making them suitable for families and those needing extra space for activities such as remote work. The beds are often described as comfortable, contributing to a restful stay.
The hotel also stands out for its great location within a short walking distance to the Ayala Center Cebu, making it convenient for shopping and dining. Guests appreciate the quiet environment and the prompt, friendly service provided by the staff, which enhances the overall experience.
Despite these positive elements, there are areas needing improvement. Some rooms are reported to have a damp smell or feel outdated with old furniture and occasional cleanliness issues, including dusty areas and presence of cockroaches in some instances. The lighting in some rooms is described as too dim and there are occasional reports of non-functional amenities such as hairdryers and TV remotes.
Overall, while there are some drawbacks, the spacious and comfortable rooms combined with the hotel's prime location and attentive staff make Hotel Elizabeth Cebu a generally good choice for travelers.
Beds
Hotel Elizabeth Cebu's guests frequently highlight their comfortable and spacious beds, adding a touch of relaxation to their stay. Many reviews note the beds as large with some mentioning king-sized options that offer plenty of space. The beds tend to be favorably described as nice, relaxing and extremely comfortable, forming a consistent theme across most feedback.
The comfort of the mattress comes up repeatedly with guests appreciating how well the beds meet their needs. Linen quality occasionally garners praise with clean and fresh sheets enhancing the sleeping experience. However, there are sporadic mentions of small beds or beds that were too hard for some guests' liking.
Despite a few isolated incidents of cleaning issues under beds and mentions of stained towels or outdated bedding, the overall sentiment leans heavily towards satisfaction. Guests also compliment the hotel's friendly staff, cleanliness and good value, contributing to an enjoyable stay. The positive reviews about the breakfast and room spaciousness further underscore the welcoming atmosphere at Hotel Elizabeth Cebu.
In essence, the hotel impresses with its commitment to comfort, primarily through its well-regarded beds, making it a reliable choice for travelers seeking a restful night.
Cleanliness
Hotel Elizabeth Cebu consistently receives high marks for its cleanliness. Guests frequently highlight the cleanliness of the rooms, describing them as clean, tidy, comfortable and well-maintained. Multiple reviews emphasize the spaciousness and cleanliness of the rooms and bathrooms with some noting that rooms are clean and bug-free. The hotel itself is described as very clean with clean common areas and a clean overall ambiance.
However, there are occasional notes that the hotel could benefit from deeper cleaning, such as under beds and in corners. While the overall cleanliness is praised, some guests mention that older furniture, old towels with stains and occasional issues with odors slightly detract from the experience. Despite these minor concerns, the general consensus is that Hotel Elizabeth Cebu provides a clean, comfortable and very affordable stay, making it a reliable choice for visitors to the area.
Staff
The reviews for Hotel Elizabeth Cebu overwhelmingly highlight the exceptional nature of its staff. Guests frequently mention the friendliness and helpfulness of the reception and concierge teams, as well as their punctuality and knowledgeability. From cleaners to bell boys and restaurant personnel, every staff member is noted for their accommodating and pleasant demeanor.
Guests appreciate the courteous and professional service provided by all employees, often describing them as very accommodating, kind and polite. Numerous mentions of staff being "all smiles" and providing quick, efficient service contribute to the overall positive impression.
The prompt and efficient check-in process is noted as a high point and the consistent friendliness and helpfulness are repeatedly acknowledged. Moreover, the hotel's security personnel also receive praise for their friendly and quick service.
Despite a few instances of delayed requests and short-staffed situations, the overall guest sentiment towards the staff remains highly positive. Guests find great value in their stay, thanks in large part to the welcoming and attentive staff. The excellent customer service, professional demeanor and courteous interactions leave a lasting impression, making the staff a standout feature of Hotel Elizabeth Cebu.
Wi-Fi
Hotel Elizabeth Cebu, despite its great breakfast, good value and excellent location, seems to be plagued by consistently poor Wi-Fi performance. Guests have reported various issues, including slow speeds, unstable connections and intermittent availability. Many reviews noted that the Wi-Fi works better in the lobby, suggesting that the service is less dependable in the rooms. Some even mentioned that the WiFi cuts out every 15 minutes, making tasks like browsing and streaming challenging. While a few found the WiFi satisfactory, the general consensus indicates that reliability and speed are significant issues. For those needing a strong and steady internet connection, this might be a considerable drawback to an otherwise well-situated and reasonably priced hotel.
Gym
Hotel Elizabeth Cebu offers a cozy and well-maintained gym that many guests find adequately equipped for a decent workout. Despite some suggestions for updates, particularly with the treadmill, the fitness area remains accessible and functional, featuring updated appliances that work well. Guests appreciate the value the gym adds to their stay, being a welcomed addition for those looking to keep up with their fitness routine. While the gym is on the smaller side, it is described as having all the basic necessities for a typical exercise session. Overall, the gym receives praise for its maintenance and adequacy, enhancing the guest experience at this conveniently located hotel.
Parking
Hotel Elizabeth Cebu boasts a variety of attributes when it comes to parking facilities. Guests highlight the convenient and secure underground parking with special mention to the helpful parking crew. Despite comments about the parking being occasionally overcrowded, overall feedback indicates that parking is generally easy to find and accessible. Some noted the need for caution as certain cars’ rear bumpers might hit the ground. The value for money and the hotel's excellent location close to shops were also appreciated. Secure and affordable, Hotel Elizabeth Cebu provides satisfactory on-site parking options for its guests.
Family
Hotel Elizabeth Cebu is an excellent choice for families looking for a comfortable stay in the heart of Cebu. The hotel offers spacious family rooms, some even boasting two bathrooms, making it convenient for larger families. The accommodation is designed to be family-friendly, ensuring everyone has enough space to relax.
Located near popular malls, families will find it easy to explore the city's attractions. The hotel is noted for its friendly staff and great service, adding to the overall positive experience for guests. Breakfast and dinner options at the hotel are well-regarded, which is a plus for families looking for meals on-site.
Kids will find plenty to enjoy here and parents appreciate the practical room setups that can accommodate families of four or more. The hotel's excellent location and comfortable amenities make it a favorite for family trips and guests often bring their relatives along for a memorable stay.
Overall, Hotel Elizabeth Cebu stands out as a top recommendation for family stays with many guests expressing their intention to return and recommending it to friends and family.
Nightlife
Hotel Elizabeth Cebu enjoys a prime location for those looking to explore the vibrant nightlife of the city. Guests rave about its proximity to numerous bars, restaurants and nightlife spots where they can socialize with friends and enjoy a variety of entertainment options. The hotel is lauded for being close to Mall bars and other nightlife options, offering nightly experiences that guests find readily accessible.
The surrounding area is appreciated for its energetic nightlife scene, making it a great choice for travelers interested in evening activities. Some visitors mention night noise but view it as a minor trade-off for the convenient access to the bustling nightlife.
The hotel's own bar is noted for its pleasant atmosphere, but some guests suggest it should stay open a bit later to fully enjoy drinks and music. Additionally, there are suggestions for including female musicians to diversify the entertainment.
Overall, Hotel Elizabeth Cebu is regarded as an excellent option for nightlife enthusiasts due to its advantageous location and accessibility to various evening venues.
4 Star
Hotel Elizabeth Cebu is highly praised for its great value for money, making it a solid choice for travelers looking for affordable yet comfortable accommodations. Guests frequently mention that the hotel offers very good breakfast options and good amenities, aligning well with its four-star rating. Although some reviewers note that the hotel feels a bit outdated for a four-star property, many still find the service, room quality and overall experience to be satisfactory, especially when considering the cost.
The hotel features clean and pleasant suites with standard rooms that meet the expectations of a four-star establishment. It boasts great, easily accessible features and newly upgraded amenities that add to the positive experience. Despite a few comments questioning the four-star rating, most guests agree that the hotel provides good value for the price and would recommend it to others.
Overall, while not all aspects of the hotel reach the top-tier luxury of higher-starred establishments, Hotel Elizabeth Cebu delivers a comfortable and enjoyable stay with amenities and services that justify its four-star designation, especially for budget-conscious travelers.
Business
Hotel Elizabeth Cebu is highly regarded for its suitability for business travelers, thanks to its strategic location and well-designed amenities tailored to corporate needs. Situated centrally, this hotel is close to key government offices and the main mall Ayala, making it a convenient choice for those attending corporate and government events. Its position near the Cebu business park further underscores its appeal to professionals.
The hotel offers good value for money with great service and business-centric facilities. Guests can appreciate standard executive suites that cater to business travelers, ensuring a comfortable and productive stay. Business accessories and a suite-like business center add to the functional appeal for those in town for work.
Internet connectivity is available throughout the hotel, although signal strength can be weak in rooms far from the elevators. Nevertheless, the hotel remains a top recommendation for business purposes due to its conducive environment for meetings and its quiet rooms, even those facing the street.
Overall, Hotel Elizabeth Cebu stands out as a prime location-enabled business hotel at the center of Cebu's business district, providing all the necessary amenities to facilitate a hassle-free business trip.
Accessible
Hotel Elizabeth Cebu boasts an exceptional level of accessibility, making it an ideal choice for travelers, including those with disabilities. Located in a prime area, it is accessible by any form of transportation, enhancing convenience for all visitors. The hotel is in close proximity to essential facilities and its location near Ayala Center Cebu ensures guests are never far from shopping centers, coffee shops, spas, massage parlors and convenient stores. This great accessibility to numerous attractions and services contributes significantly to the hotel's positive reception.
Romantic
Hotel Elizabeth Cebu provides a romantic ambiance ideal for couples and perfect for romantic getaways. The dim lighting enhances the romantic feel, creating a lovely ambiance for romantic evenings. The view from the room contributes to the romantic setting, making it a beautiful place for couples. Guests appreciate the good location and commend the excellent service, adding to the overall romantic experience. Whether it's a romantic getaway or a special family occasion, the hotel offers a significant romantic experience.
No, Hotel Elizabeth Cebu doesn't have any pool.
No, a spa isn't available at Hotel Elizabeth Cebu.
No, Hotel Elizabeth Cebu doesn't allow dogs.
Yes, parking facilities are available at Hotel Elizabeth Cebu.