Castle Peak Hotel
Cebu City
10.32271700,
123.91375400
,
F. Cabahug Corner President Quezon Streets, Villa Aurora, Barangay Mabolo
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Summary of reviewsCastle Peak Hotel enjoys a strategically advantageous location, situated centrally in the city and close to major attractions like Ayala Mall and SM, as well as numerous restaurants, grocery stores and banks. This prime positioning makes it an excellent choice for guests seeking convenience and accessibility. The proximity to downtown attractions and bars further adds to its appeal, even though there are minor ongoing renovations, particularly with the swimming pool.
The breakfast offerings at Castle Peak Hotel receive a mixed but generally positive response. Many guests commend the buffet as good, great and even delicious, enjoying the availability and quality of the Filipino-style breakfast served at the hotel restaurant. However, some guests feel the breakfast lacks variety and does not cater well to Western tastes with calls for better value and more diverse options, potentially including more fruits and making breakfast inclusive in online bookings.
The rooms at Castle Peak Hotel offer a varied experience. Many guests appreciate the clean, cozy and well-equipped accommodations with comfortable beds, quiet environments despite the bustling location and functional air conditioning. While some rooms are described as modern and beautiful, others fall short with issues such as sagging mattresses, unclean floors and discrepancies between online photos and the actual rooms. Notably, the friendly and responsive hotel staff enhance the stay and the convenient location remains a consistent positive aspect.
Castle Peak Hotel maintains a reputation for a generally clean environment, but issues with cleanliness and maintenance are not uncommon. Positive remarks include clean rooms and comfortable deluxe accommodations, while criticisms focus on worn towels, insects and unclean carpets. The bathroom facilities, in particular, face frequent complaints about rusty fixtures and inadequate cleaning. Despite these issues, the location near the bus station and the friendly, helpful staff are appreciated by many guests.
The hotel staff frequently receive praise for their friendliness, professionalism and accommodating nature, making guests feel welcomed and comfortable. Specific mentions, like the exceptional service from staff members such as Muriel, highlight the positive experience many guests have due to the attentive and responsive staff. Minor issues with inattentiveness in the restaurant are noted but do not overshadow the overall favorable impression of the staff.
However, the hotel's Wi-Fi presents significant challenges with numerous guests reporting unreliable and unstable signals that often fail to reach their rooms. Attempts to mitigate these issues using Wi-Fi extenders have been largely ineffective.
The rooftop dipping pool provides mixed experiences. While some guests find it a pleasant spot for a quick cool-off, others report it as small, poorly maintained and occasionally unusable due to unclear or dirty water. The pool area has potential for relaxation but needs improvement to avoid disappointing guests.
Finally, feedback on the beds varies. Some guests find the beds, especially the king-size ones in Deluxe Rooms, extremely comfortable. Conversely, others mention discomfort due to bed bugs, rough bedding, shaky frames and itchiness, although many still find the beds decent and suitable for restful sleep.
In summary, Castle Peak Hotel stands out for its prime location, friendly staff and generally comfortable accommodations, despite some concerns with cleanliness, Wi-Fi and room variety.
Categories
The breakfast offerings at Castle Peak Hotel receive a mixed but generally positive response. Many guests commend the buffet as good, great and even delicious, enjoying the availability and quality of the Filipino-style breakfast served at the hotel restaurant. However, some guests feel the breakfast lacks variety and does not cater well to Western tastes with calls for better value and more diverse options, potentially including more fruits and making breakfast inclusive in online bookings.
The rooms at Castle Peak Hotel offer a varied experience. Many guests appreciate the clean, cozy and well-equipped accommodations with comfortable beds, quiet environments despite the bustling location and functional air conditioning. While some rooms are described as modern and beautiful, others fall short with issues such as sagging mattresses, unclean floors and discrepancies between online photos and the actual rooms. Notably, the friendly and responsive hotel staff enhance the stay and the convenient location remains a consistent positive aspect.
Castle Peak Hotel maintains a reputation for a generally clean environment, but issues with cleanliness and maintenance are not uncommon. Positive remarks include clean rooms and comfortable deluxe accommodations, while criticisms focus on worn towels, insects and unclean carpets. The bathroom facilities, in particular, face frequent complaints about rusty fixtures and inadequate cleaning. Despite these issues, the location near the bus station and the friendly, helpful staff are appreciated by many guests.
The hotel staff frequently receive praise for their friendliness, professionalism and accommodating nature, making guests feel welcomed and comfortable. Specific mentions, like the exceptional service from staff members such as Muriel, highlight the positive experience many guests have due to the attentive and responsive staff. Minor issues with inattentiveness in the restaurant are noted but do not overshadow the overall favorable impression of the staff.
However, the hotel's Wi-Fi presents significant challenges with numerous guests reporting unreliable and unstable signals that often fail to reach their rooms. Attempts to mitigate these issues using Wi-Fi extenders have been largely ineffective.
The rooftop dipping pool provides mixed experiences. While some guests find it a pleasant spot for a quick cool-off, others report it as small, poorly maintained and occasionally unusable due to unclear or dirty water. The pool area has potential for relaxation but needs improvement to avoid disappointing guests.
Finally, feedback on the beds varies. Some guests find the beds, especially the king-size ones in Deluxe Rooms, extremely comfortable. Conversely, others mention discomfort due to bed bugs, rough bedding, shaky frames and itchiness, although many still find the beds decent and suitable for restful sleep.
In summary, Castle Peak Hotel stands out for its prime location, friendly staff and generally comfortable accommodations, despite some concerns with cleanliness, Wi-Fi and room variety.
Hotel with Spa
Castle Peak Hotel is identified as having spa facilities. The hotel offers spa treatments as an additional amenity, providing guests with options for relaxation and personal care.
Hotel with Swimming Pool
Castle Peak Hotel features an outdoor pool and sauna. The hotel offers comfortable accommodations and is conveniently located, making it a great choice for travelers seeking a hotel with a pool.
Indoor Pool Rooftop Pool Panoramic View Pool
Business Hotel
Castle Peak Hotel offers services such as laundry, spa, and free parking which are suitable for business travelers. It also has an outdoor pool, room service, a restaurant, a fitness center, and a bar.
Hotel with Gym
Features a gym with standard fitness equipment. Offers a convenient space for guests to maintain their workout routine.
3-Star Hotel
Offering comfortable rooms and essential amenities, this hotel is known for its reliable service. Its location provides easy access to various parts of the city, making it a practical choice for travelers.
Hotel with Indoor Pool
Castle Peak Hotel features an indoor pool located on the rooftop, offering a unique swimming experience with potential city views. The facility also includes sauna amenities for relaxation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Castle Peak Hotel enjoys a prime location that guests consistently highlight in their reviews. Centrally situated in the city, the hotel offers excellent accessibility to a wide range of amenities. Conveniently close to Ayala Mall, SM, various fast food chains, restaurants, grocery stores, banks and laundromats, visitors find everything they need within walking distance. The hotel's proximity to bars and downtown attractions further enhances its appeal. Despite a few minor issues such as ongoing renovations of the swimming pool, the overall sentiment underscores the strategic and advantageous location of Castle Peak Hotel, making it a favorable choice for travelers seeking convenience and ease of access.
Breakfast at Castle Peak Hotel receives mixed feedback from guests. Many reviews commend the buffet breakfast, describing it as good, great and even delicious compared to previous visits. The breakfast served onsite and at the hotel restaurant is appreciated for its availability and quality.
However, several guests feel that the breakfast lacks variety and does not cater well to Western tastes. There are comments about the food lacking flavor, some items not being properly cooked and a limited menu. The price point is also a point of contention with some describing it as expensive and not matching the quality offered.
Improvement suggestions include adding more fruits and making breakfast inclusive in the online booking. Overall, while the Filipino-style breakfast has its fans, there are calls for better value and more diverse options to cater to all guests.
Castle Peak Hotel provides a varied experience when it comes to its rooms. Guests have appreciated the good size and clean conditions of the rooms, which are described as cozy and inclusive of everything one might need. The beds are noted for their comfort, contributing to a satisfactory stay. The rooms are also praised for being quiet despite the hotel's location on a busy road, allowing guests to enjoy a peaceful retreat.
On the downside, some rooms face limitations such as lacking windows, appearing worn down or not meeting expectations in terms of cleanliness and maintenance. While certain rooms are described as beautiful, modern and well-equipped with light options and functional AC, others fall short with issues like sagging mattresses, dirty floors and discrepancies between online photos and reality.
Despite these mixed reviews, the hotel staff receives consistent commendation for their friendliness and responsiveness. Additionally, the convenient location further enhances the overall experience.
Overall, Castle Peak Hotel seems to offer a comfortable stay with room conditions varying from basic to highly satisfactory, making it essential to communicate specific room preferences when booking.
Castle Peak Hotel receives mixed feedback regarding its beds. Some guests praise the comfort of the beds, particularly noting the comfort of the king-size beds in the Deluxe Rooms. Reviews often describe the beds as comfortable or extremely comfortable. However, there are also several mentions of less favorable experiences. Some guests found the mattresses and bedding uncomfortable, mentioning issues such as bed bugs, overwashed bedding that felt rough, shaky frames and itchiness. Despite these concerns, many still found the beds to be decent and suitable for a restful sleep.
Castle Peak Hotel boasts an excellent location and friendly, helpful staff, making it a convenient choice for travelers. While guests appreciate the comfort of the accommodations and the overall cleanliness in some areas, there are recurring concerns about cleanliness and maintenance. Many reviews highlight clean rooms and comfortable stays, noting that the deluxe rooms, in particular, offer a pleasant experience. However, issues such as worn towels, insects and unclean carpets are frequently mentioned. The hotel’s bathroom facilities often receive criticism for rusty fixtures and inadequate cleaning and several guests encountered bugs during their stay. Despite the positive aspects, such as the handy location near the bus station and the helpful staff, these recurring cleanliness and maintenance issues suggest that the hotel could benefit from significant improvements in these areas.
Castle Peak Hotel is often praised for its friendly and accommodating staff, making guests feel welcomed and comfortable. The employees are described as courteous, kind and professional, always ready to assist with a positive attitude. Many reviews highlight the staff's helpfulness and responsiveness, ensuring a pleasant stay. Guests also appreciated specific mentions of exceptional service, like that from Muriel. Despite some minor instances of inattentiveness in the restaurants, the overall impression of the staff remains very favorable. The convenient location, close to popular malls like Ayala, combined with friendly service, enhances the appeal of this hotel.
Castle Peak Hotel offers an overall positive guest experience with notable commendations for its attentive and helpful staff. However, the hotel seems to face challenges with its Wi-Fi network. Guests consistently report issues such as an unreliable and unstable Wi-Fi signal that sometimes does not reach their rooms. The internet connection is often interrupted with weak signals and narrow connection ranges being common concerns. Despite efforts to use Wi-Fi extenders in passageways, these measures have not effectively resolved the connectivity issues.
Castle Peak Hotel offers a rooftop dipping pool that some guests find to be a pleasant spot for a quick cooling off. However, several visitors have noted that the pool is quite small and at times, not very well-maintained. There have been instances where the pool was unusable due to unclear or green water with some guests observing it to be dirty and cloudy. Others have experienced the pool being shut for the entirety of their stay. Despite these issues, a few guests did appreciate the pool when it was clean and operational. Overall, the pool area appears to be a mixed experience with potential for both relaxation and disappointment.
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Location
Breakfast
However, several guests feel that the breakfast lacks variety and does not cater well to Western tastes. There are comments about the food lacking flavor, some items not being properly cooked and a limited menu. The price point is also a point of contention with some describing it as expensive and not matching the quality offered.
Improvement suggestions include adding more fruits and making breakfast inclusive in the online booking. Overall, while the Filipino-style breakfast has its fans, there are calls for better value and more diverse options to cater to all guests.
Rooms
On the downside, some rooms face limitations such as lacking windows, appearing worn down or not meeting expectations in terms of cleanliness and maintenance. While certain rooms are described as beautiful, modern and well-equipped with light options and functional AC, others fall short with issues like sagging mattresses, dirty floors and discrepancies between online photos and reality.
Despite these mixed reviews, the hotel staff receives consistent commendation for their friendliness and responsiveness. Additionally, the convenient location further enhances the overall experience.
Overall, Castle Peak Hotel seems to offer a comfortable stay with room conditions varying from basic to highly satisfactory, making it essential to communicate specific room preferences when booking.
Beds
Cleanliness
Staff
Wi-Fi
Pool
Yes, Castle Peak Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool, Panoramic View Pool.
Yes, a spa is available at Castle Peak Hotel.
No, Castle Peak Hotel doesn't allow dogs.
Yes, parking facilities are available at Castle Peak Hotel.
Yes, Castle Peak Hotel has a gym.
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