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Summary of reviewsHotel El Rondón presents itself as a serene retreat with a favorable location on the outskirts of town, offering guests tranquility coupled with accessibility. Situated in the picturesque wine-growing region between Madrid and Ávila, the hotel is surrounded by beautiful landscapes and boasts spectacular mountain views. Guests appreciate its quiet environment, spacious rooms, and comfortable beds, which enhance the overall experience.
While the breakfast offerings have received mixed reviews, guests find comfort in the delightful dining experience provided by the hotel's restaurant, celebrated for its high-quality, affordable menu served in a pleasant garden setting. The rooms are praised for their spaciousness, cleanliness, and modern amenities, including mini-fridges and comfortable bedding, contributing to a restful stay despite minor discrepancies regarding bed arrangements and pillows.
The hotel's cleanliness is a standout feature, consistently noted by guests who appreciate the immaculate state of facilities and the friendly demeanor of the staff. The staff at Hotel El Rondón are frequently commended for their professionalism, warmth, and attentiveness, ensuring a welcoming and accommodating atmosphere.
Though the hotel's amenities and services have sparked debates concerning its four-star classification, overall, Hotel El Rondón provides a comfortable and relaxing experience. Guests enjoy the convenient location and amiable service, making it a desirable choice for those seeking a peaceful getaway with easy access to regional attractions. Show more
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Categories
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Room Types
Double RoomCharming room with views of the mountains and garden. Please specify if you would prefer a double bed or 2 single beds. This can be done in the Special Requests box during the booking process and is subject to availability.
Twin RoomThe twin room includes a private bathroom fitted with a bath. This twin room offers a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Hotel El Rondón enjoys a favorable location nestled on the outskirts of town, offering a blend of accessibility and tranquility. Its position allows for easy access without the need to navigate through busy streets, making it convenient for travelers looking to unwind immediately upon arrival. The hotel is strategically situated about 70 km from Madrid, in the picturesque wine-growing region between Madrid and Ávila, providing scenic mountain views and a peaceful environment.
The hotel is surrounded by beautiful landscapes and a spectacular garden, ideal for enjoying sunny moments and relaxation. Its location is praised for being quiet and serene, perfect for a retreat away from the bustling city life. Guests can appreciate the spacious and well-maintained rooms, complemented by comfortable beds that enhance the overall experience.
While some mention its position on the town's edge as slightly removed from central attractions, others find it an ideal location for a tranquil getaway. The quiet surroundings, combined with the hotel's attentive service and outdoor facilities, make it a desirable choice for those seeking both relaxation and a base for exploring the region.
Breakfast
Hotel El Rondón offers a breakfast experience that receives mixed reviews from its guests. The quiet location and the kindness of the staff are positive aspects frequently highlighted, with some guests finding the breakfast economical and tasty, appreciating options like freshly made croissants and toast. However, many guests express disappointment with the limited variety, frequent delays in service start times, and instances of poorly stocked supplies. There are also complaints about the misleading description of a buffet breakfast, which turns out to be a simple offering of coffee and toast. Despite being priced reasonably, breakfast at the hotel seems to fall short of some guests' expectations regarding variety and punctuality. While some guests find it satisfactory for the price, others feel the need for improvement in both offerings and service reliability.
Dinner
Hotel El Rondón offers a delightful dining experience that has garnered praise from guests. While the restaurant may occasionally not provide all meal services, when available, it stands out for its high-quality offerings. Guests have enjoyed dining in the pleasant garden setting, indulging in a rich and exceptional menu that is both affordable and satisfying. The restaurant is consistently lauded as one of the best places to dine in the area, with quick and efficient service despite limited staff. Many have highlighted the affordable and plentiful breakfast, when available, as a great value. Overall, the dining experience at Hotel El Rondón is recognized for its fantastic food and superb service, making it a memorable part of the stay.
Rooms
Hotel El Rondón offers a delightful stay with its spacious and bright rooms, which guests find both comfortable and clean. With spectacular views of the surrounding valley and mountains, the hotel provides a serene and relaxing experience. Many have noted the excellent location, which offers tranquility while being conveniently situated. The rooms are modern, and the beds are comfortable, ensuring a good night's rest. While the décor may seem somewhat understated for a four-star establishment, the cleanliness and overall installation of the rooms make up for it. The presence of a mini fridge in each room adds to the convenience, though an occasional oversight in room checks was mentioned. The hotel staff receives high praise for their friendliness and helpfulness, enhancing the overall experience for guests.
Beds
At Hotel El Rondón, beds consistently receive praise for their comfort, often highlighted as one of the standout features. Several guests appreciate the hotel's clean and comfortable mattresses, which contribute to a restful night's sleep. Many reviews note the spacious rooms, with beds that are both large and cozy, creating an inviting atmosphere for relaxation. The hotel's convenient location further enhances the guest experience, offering comfort amidst a well-situated setting.
However, there are some points to consider. Despite the general comfort, one review mentions a discrepancy with bed arrangements, where two single beds were joined together instead of providing a requested double bed. Additionally, the pillows do not quite meet the expectations set by the hotel's supposed category, indicating room for improvement in this aspect. Some guests have found the beds to be hard, suggesting varying preferences and responses to the bedding.
Overall, Hotel El Rondón delivers a comfortable sleeping experience with room for minor adjustments, providing a reasonable option for those visiting the area.
Cleanliness
Hotel El Rondón generally receives positive remarks for its cleanliness, with many guests noting the immaculate state of the hotel and its facilities. Reviews consistently mention clean sheets, well-kept rooms, and spotless blankets and floors. The spacious accommodations are frequently praised for their tidiness and comfort, and guests appreciate the friendliness of the staff. The overall ambiance of the hotel is described as super clean and exceptionally neat, contributing to a pleasant stay. Although there were isolated mentions of rooms that could have been cleaner and a lack of reception presence, these seem to be exceptions rather than the norm. Guests commend the hotel for offering good value, combining cleanliness with comfortable amenities.
Staff
Hotel El Rondón is praised for its exceptionally friendly and attentive staff, known for their professionalism and kindness. Guests consistently highlight the warm and welcoming demeanor of the employees, especially mentioning Melissa, the receptionist, as particularly helpful and resourceful. The hotel's staff are noted for being flexible, with a commendable ability to handle late check-ins via WhatsApp, ensuring guests are accommodated smoothly.
While the majority of interactions with staff are positive, some reviews mention challenges, such as instances where reception was unattended or the restaurant was closed, leading to moments of inconvenience. However, even in busier times, staff members like the sole waiter, despite being stretched thin, remained correct and cordial.
Overall, the resourcefulness, attentiveness, and problem-solving capabilities of the staff contribute significantly to a pleasant and peaceful experience for guests at Hotel El Rondón, enhancing the hotel's reputation for excellent customer service.
4 Star
Hotel El Rondón offers amenities and services that have received mixed reviews regarding its four-star classification. The entry process involves an entry code and a key box system, which some guests found unconventional for a 4-star establishment. The hotel appears to lack certain amenities and services associated with its rating. Guests noted that the air conditioning system is not individually controllable, leading to discomfort, and the water pressure in the showers is weak.
Breakfast options were described as limited, with basic choices like sliced bread and boxed juice, leaving some guests questioning the four-star status of the hotel. Observations were made about the ground floor rooms that overlook a terrace, where passing conversations can be clearly heard. Some guests felt these issues are more typical of a three-star hotel experience.
There is a perception that the hotel staff may not have adequate supervision, possibly due to its association with a hospitality school, which might affect the quality of service. Overall, while the hotel has the potential to meet four-star standards, it currently falls short of some guests' expectations of such a rating.
No, Hotel El Rondón doesn't have any pool.
No, a spa isn't available at Hotel El Rondón.
No, Hotel El Rondón doesn't allow dogs.
No, parking facilities aren't available at Hotel El Rondón.