Intercity Caxias do Sul
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Summary of reviewsIntercity Caxias do Sul garners overall positive feedback, making it a compelling option for both leisure and business travelers. Its excellent location next to the Iguatemi shopping center and close proximity to the airport provide easy access to shops, restaurants and essential amenities, enhancing visitor convenience. Guests frequently commend the spacious, comfortable rooms with ample natural light, clean bathrooms and quality bedding, which contribute to a pleasant stay. Many have noted that the service is exceptional with friendly and attentive staff across all roles, especially at the reception, elevating the overall guest experience.
One of the highlights of the hotel is its hearty breakfast, which many find plentiful, varied and delicious, although some guests mentioned occasional lapses in quality and variety. The hotel's facilities, including a well-equipped gym and inviting, heated indoor pool, add to the overall appeal. However, ongoing renovations and occasional cleanliness issues in common areas and certain rooms have been noted, impacting the experience for some guests.
Despite a few criticisms regarding maintenance and cleanliness, the overall consensus remains that Intercity Caxias do Sul offers a reliable, comfortable and enjoyable lodging experience with the friendly staff being a standout feature that significantly enhances any stay.
Categories
One of the highlights of the hotel is its hearty breakfast, which many find plentiful, varied and delicious, although some guests mentioned occasional lapses in quality and variety. The hotel's facilities, including a well-equipped gym and inviting, heated indoor pool, add to the overall appeal. However, ongoing renovations and occasional cleanliness issues in common areas and certain rooms have been noted, impacting the experience for some guests.
Despite a few criticisms regarding maintenance and cleanliness, the overall consensus remains that Intercity Caxias do Sul offers a reliable, comfortable and enjoyable lodging experience with the friendly staff being a standout feature that significantly enhances any stay.
Dog Friendly Hotel
This hotel provides pet-friendly services.
Hotel with Gym
This hotel likely features a fitness center to cater to guests interested in maintaining their workout routines.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Intercity Caxias do Sul receives consistent praise for its prime location, making it an excellent choice for travelers. Nestled adjacent to the Iguatemi shopping center, guests find easy access to various shops and good restaurants and it's only a short drive from the airport. The close proximity to the mall and supermarket enhances convenience for visitors, whether they're in the city for sightseeing or simply passing through.
The hotel's spacious and comfortable rooms, coupled with a hearty breakfast that includes pancakes and regional dishes, add to its charm. Reviews frequently highlight the friendliness and helpfulness of the staff, contributing positively to the overall guest experience. Features such as a fast elevator and well-maintained facilities also receive commendation.
While there are a few mentions of the hotel not being as well-kept as in previous years, the consensus remains that the combination of location, comfort and value for money makes Intercity Caxias do Sul a reliable and inviting option for both leisure and business travelers.
'Intercity Caxias do Sul' offers a breakfast experience that has garnered mixed reviews from guests. On the positive side, many guests have praised the breakfast for being plentiful, varied and tasty. Words like wonderful, great and excellent are frequently used to describe the diversity and quality of the food with particular commendations for the healthy choices and attentive service provided by the staff. Some guests highlight the breakfast as a standout feature, often noting the careful preparation and adherence to Covid safety protocols.
However, not all feedback is rosy. Several guests felt that the breakfast lacked variety and quality with some describing it as disappointing or weak. Specific complaints included cold food, limited options and poor quality of certain items like French bread and cakes. The logistics of the breakfast service were also a point of contention with mentions of long waits for replenishments and an ineffective system where staff served guests, particularly during the pandemic.
Overall, while many guests enjoyed a satisfying and delicious breakfast with great service, others felt improvements were needed in terms of variety, quality and efficiency.
Intercity Caxias do Sul offers a variety of rooms that guests frequently describe as spacious, comfortable and well-maintained. The rooms stand out for their ample size, bright and well-ventilated atmospheres and pleasant decor. Many reviews highlight the exceptional comfort of the beds and the quality bedding provided, enhancing the overall experience. The cleanliness of the rooms is often praised, contributing to a serene and inviting environment.
Some guests appreciate the room layouts and the natural sunlight that filters in, adding to the rooms' charm. Additionally, the service, breakfast and location receive positive remarks, which together with the room comfort make for a pleasant stay.
However, there are a few consistent criticisms. Some reviews mention maintenance issues, including older furnishings and occasional musty smells. There are also occasional reports of cleaning oversights, such as dirty floors or mold in bathrooms. Despite these issues, the overall consensus remains that Intercity Caxias do Sul provides a comfortable and enjoyable lodging experience.
At 'Intercity Caxias do Sul,' the beds receive high marks from guests, who frequently describe them as comfortable, large and wonderful. Many guests highlight the overall comfort and size of the beds, often noting that the pillows and bed linens complement the positive sleeping experience. The spaciousness of the rooms and excellent bed quality are recurrent themes with several reviewers specifically mentioning that both the bed and the room are very comfortable and pleasant. While most feedback praises the bed's comfort, a few reviewers mentioned issues with the softness or condition of the mattresses. Nonetheless, the general consensus remains overwhelmingly positive, emphasizing good bedding and an overall relaxing stay.
Intercity Caxias do Sul receives varied feedback regarding its cleanliness. Many guests found the hotel to be very clean organized and comfortable. Positive mentions highlight very efficient cleaning and well-maintained rooms, including clean and spacious bathrooms. Guests also appreciated the cleanliness and organization of common areas such as the gym and outdoor pool.
However, several reviews point out inconsistencies in the hotel's cleaning standards. Some guests reported dirty bathrooms with hair from previous guests and cobwebs on the curtains. Instances of crumpled paper behind the TV and a lack of toilet paper indicate areas needing attention. Others mentioned that parts of the hotel, such as shower stalls and the exterior pool, could benefit from more thorough cleaning. Despite the mixed reviews on cleanliness, the overall accommodations, location and service from the staff were positively noted by guests.
The staff at Intercity Caxias do Sul consistently earn high praise from guests for their exceptional service. Many reviews highlight the friendliness, attentiveness and helpfulness of the team, describing them as not only polite and kind but also highly prepared and agile in their duties. The reception staff, in particular, receive commendations for their attentiveness and exceptional service, often exceeding guests' expectations. The positive attitude and willingness to assist are evident across various roles, including reception, housekeeping and general support.
Guests have had their needs well attended to with several noting that special care was given to individuals with specific requirements. Despite occasional mentions of staff shortages, the overall impression is that the service quality remains high. Cleanliness and room amenities also receive positive notes, reinforcing the overall satisfaction with the hotel's personnel. The friendliness of the staff is frequently highlighted as a standout feature, significantly enhancing the guests' stay experience at the hotel.
The gym at Intercity Caxias do Sul generally receives praise for being a high-quality and well-equipped facility, noted as a positive point by guests. However, it is currently undergoing renovations, which has affected its availability. Some guests remarked that the gym needs improvement and mentioned instances of disorganization and cleanliness issues. The team managing the gym is described as well-organized. Guests should be aware of the designated closing times for both the gym and the pool. Additionally, there is a request for more dietary options, such as gluten-free and lactose-free cake.
The pool area at Intercity Caxias do Sul receives mixed reviews. Highlights include the very nice and well-loved heated indoor pool, which many guests appreciate, especially families with children. The outdoor pool also gets positive mentions for its appeal, although some guests note that it has been unavailable during particularly hot days. Additionally, the pool and gym facilities are considered high quality when available, providing a good venue for both relaxation and exercise.
However, some reviews express disappointment over the pool's condition, citing long-term renovations that have left the pool unusable, including the outdoor pool during extreme heat and the tennis court, which has been out of service for over a year. Apart from availability issues, there are mentions of areas needing renovation and cleanliness concerns. Overall, while the pool facilities are well-regarded when operational, there are significant issues with maintenance and availability that impact the guest experience.
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Location
The hotel's spacious and comfortable rooms, coupled with a hearty breakfast that includes pancakes and regional dishes, add to its charm. Reviews frequently highlight the friendliness and helpfulness of the staff, contributing positively to the overall guest experience. Features such as a fast elevator and well-maintained facilities also receive commendation.
While there are a few mentions of the hotel not being as well-kept as in previous years, the consensus remains that the combination of location, comfort and value for money makes Intercity Caxias do Sul a reliable and inviting option for both leisure and business travelers.
Breakfast
However, not all feedback is rosy. Several guests felt that the breakfast lacked variety and quality with some describing it as disappointing or weak. Specific complaints included cold food, limited options and poor quality of certain items like French bread and cakes. The logistics of the breakfast service were also a point of contention with mentions of long waits for replenishments and an ineffective system where staff served guests, particularly during the pandemic.
Overall, while many guests enjoyed a satisfying and delicious breakfast with great service, others felt improvements were needed in terms of variety, quality and efficiency.
Rooms
Some guests appreciate the room layouts and the natural sunlight that filters in, adding to the rooms' charm. Additionally, the service, breakfast and location receive positive remarks, which together with the room comfort make for a pleasant stay.
However, there are a few consistent criticisms. Some reviews mention maintenance issues, including older furnishings and occasional musty smells. There are also occasional reports of cleaning oversights, such as dirty floors or mold in bathrooms. Despite these issues, the overall consensus remains that Intercity Caxias do Sul provides a comfortable and enjoyable lodging experience.
Beds
Cleanliness
However, several reviews point out inconsistencies in the hotel's cleaning standards. Some guests reported dirty bathrooms with hair from previous guests and cobwebs on the curtains. Instances of crumpled paper behind the TV and a lack of toilet paper indicate areas needing attention. Others mentioned that parts of the hotel, such as shower stalls and the exterior pool, could benefit from more thorough cleaning. Despite the mixed reviews on cleanliness, the overall accommodations, location and service from the staff were positively noted by guests.
Staff
Guests have had their needs well attended to with several noting that special care was given to individuals with specific requirements. Despite occasional mentions of staff shortages, the overall impression is that the service quality remains high. Cleanliness and room amenities also receive positive notes, reinforcing the overall satisfaction with the hotel's personnel. The friendliness of the staff is frequently highlighted as a standout feature, significantly enhancing the guests' stay experience at the hotel.
Gym
Pool
However, some reviews express disappointment over the pool's condition, citing long-term renovations that have left the pool unusable, including the outdoor pool during extreme heat and the tennis court, which has been out of service for over a year. Apart from availability issues, there are mentions of areas needing renovation and cleanliness concerns. Overall, while the pool facilities are well-regarded when operational, there are significant issues with maintenance and availability that impact the guest experience.
Yes, Intercity Caxias do Sul has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Intercity Caxias do Sul.
Yes, Intercity Caxias do Sul welcomes dogs.
No, parking facilities aren't available at Intercity Caxias do Sul.
Yes, Intercity Caxias do Sul has a gym.
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