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Palace Catania | UNA Esperienze

Catania , Via Etnea 218 (Show on Map)

8.8

Excellent

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Summary of reviewsThe Palace Catania | UNA Esperienze Hotel is highly regarded for its strategically central location on Via Etnea, offering guests easy access to Catania's main attractions, vibrant nightlife, restaurants, bars and shopping districts. The hotel's rooftop bar and restaurant, which provide stunning panoramic views of Mount Etna and the city, are standout features that add to the overall charm and character of the stay.

Breakfast at the hotel is commonly praised for its variety and quality, particularly for its delightful setting on the rooftop terrace. The extensive breakfast spread includes a mix of sweet and savory options, high-quality pastries and freshly squeezed orange juice, making it a pleasant start to the day. Despite some minor criticisms about the fruit selection, the overall sentiment towards breakfast remains positive.

Dinner at the hotel's rooftop restaurant also receives high marks with guests commending the breathtaking views of Mount Etna and the city lights, as well as the delicious Sicilian specialties. The service is frequently described as friendly and efficient. While some guests find the prices steep and portions small, the dining experience overall is deemed memorable and worth recommending.

The rooms are praised for their cleanliness, spaciousness and comfort with many guests noting the large, well-furnished rooms and cozy beds. The central location adds to their appeal, providing views of Via Etnea and Mount Etna. Despite occasional noise and temperature control issues, the cleanliness and maintenance are consistently highlighted.

The hotel's commitment to cleanliness is evident throughout with spotless rooms and common areas, attentive housekeeping and high hygiene standards, including adherence to COVID protocols.

The staff at Palace Catania receive exceptional reviews for their friendliness, professionalism and attentiveness. They are frequently described as caring, attentive and willing to go above and beyond to ensure a pleasant stay. Specific staff members are often mentioned for their outstanding service, contributing to the hotel's excellent reputation.

Guests generally appreciate the free WiFi service throughout the hotel, although some experience inconsistencies with connection speeds and accessibility. The gym receives mixed feedback with some guests appreciating the facilities and others finding it minimalistic and in need of additional amenities.

Palace Catania provides an excellent environment for families with spacious family rooms and a welcoming atmosphere supported by attentive staff. The proximity to bustling nightlife options on Via Gemmellaro and Via Etnea makes it ideal for those looking to immerse themselves in Catania's dynamic social scene.

The beds receive high praise for their comfort with many guests noting the quality of the mattresses and bedding. Despite some minor issues with firmness and pillow comfort, the overall feedback is positive.

While the hotel meets the expectations of a four-star property with its luxurious feel and high-standard amenities, some guests suggest areas for improvement, such as more varied breakfast options and additional amenities like a spa or swimming pool.

Overall, the Palace Catania | UNA Esperienze Hotel offers a comfortable and immersive experience in the heart of Catania with its prime location, excellent service and memorable rooftop experiences standing out as key highlights.
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Luxury Hotel

Located on Via Etnea, this hotel provides a refined and opulent stay. It boasts beautifully decorated rooms, a rooftop terrace with panoramic views, and exceptional dining options. Its central location makes it perfect for exploring Catania's cultural attractions.

Historic Hotel

Housed in a historic building on Via Etnea, this hotel exudes Sicilian charm and elegance. Its prime location in the city center offers easy access to numerous historical sites, and the rooftop terrace provides stunning views of Mount Etna. The building itself has a rich history, contributing to the overall experience.

Hotel for Honeymoon

This hotel is often praised as an ideal and perfect honeymoon location. It offers a luxurious and romantic ambiance, making it a top recommendation for couples. Its central location provides easy access to the city's attractions.

Family Friendly Hotel

This hotel is centrally located and offers luxurious accommodations. The hotel provides a comfortable base for families to explore Catania's attractions.

Dog Friendly Hotel

This hotel is known for being pet-friendly and offers a luxurious experience. It is located on Via Etnea, providing easy access to the city's attractions. This upscale hotel combines convenience with high-quality service, ensuring a pleasant stay for both guests and their pets.

Romantic Hotel

Located in central Catania next to Palazzo Tezzano, this hotel offers modern rooms with Sky TV and a rooftop terrace with a bar, restaurant, and views of Mount Etna. Its central location and amenities make it a convenient and romantic choice.

Hotel near Nightlife Spots

Located on Via Etnea, this hotel places guests at the heart of Catania's nightlife, near bars and restaurants. Its central location provides easy access to the city's vibrant social scene.

Business Hotel

This hotel offers nine spacious meeting rooms and can host up to 190 guests for conferences. It provides fully equipped facilities managed by a professional team, making it a prime location for various special events. The hotel also offers two restaurants and a café.

Hotel with Parking

The hotel features an underground garage, providing secure parking for guests. While there is a fee, the convenience of covered, on-site parking in a central location is a significant benefit.

Accessible Hotel

Palace Catania | UNA Esperienze provides facilities for disabled guests, accessible parking, and elevator access.

Hotel with Gym

This hotel features a gym, a rooftop terrace with panoramic views, and modern rooms, providing a blend of fitness and luxury. It's located in the city center.

4-Star Hotel

Located in the heart of Catania on Via Etnea, this hotel offers a rooftop terrace with a bar, restaurant, and views of Mount Etna. It blends modern comfort with Sicilian style and has a Turkish bath and fitness room.

Hotel Taking Steps Towards Sustainability

Room Types

Superior Double Room This room includes free unlimited WiFi. This Sicilian Baroque-style room comes with air conditioning and TV, while a minibar is available on request. Its bathroom features a hairdryer and free toiletries. Please specify bed preference when booking.

Deluxe Double Room This room includes free unlimited WiFi. This Sicilian Baroque-style larger room comes with air conditioning and TV while a minibar is available on request. Its bathroom features a hairdryer and free toiletries. Please specify bed preference when booking.

Premium Double Room This room includes free unlimited WiFi and a minibar available on request. This large Sicilian Baroque-style room comes with air conditioning, TV and minibar. Its bathroom includes a hairdryer and free toiletries.

Premium Double Room View This room includes free WiFi and comes with air conditioning and a TV, while a minibar is available on request. The bathroom features a hairdryer and free toiletries. Some rooms feature a balcony and overlook the street.

Superior Triple Room The air-conditioned triple room provides a flat-screen TV, soundproof walls, a coffee machine and a wardrobe. The unit offers 3 beds.

Premium Double Room with Sofa-Bed This room includes free unlimited WiFi and a free minibar on request. This large Sicilian Baroque-style room comes with air conditioning and TV. Its bathroom includes a hairdryer and free toiletries. Some rooms feature a balcony and overlook the main street.

Superior Double Single Use This double room features a minibar, air conditioning and flat-screen TV. A minibar is available on request.

Deluxe Double Single Use This double room has air conditioning, soundproofing and minibar. A minibar is available on request.

Premium Double Room Single Use This double room features air conditioning, a free minibar on request, electric kettle and soundproofing.

Suite A free minibar is available on request.

Suite Double View This suite has a balcony, seating area and air conditioning.

Superior Double Room with Sofa-Bed Offering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, a coffee machine, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.

Prestige Room with View The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a bidet. The unit has 1 bed.

About Palace Catania | UNA Esperienze

License: 19087015A202569, IT087015A1YTK3HEIZ

Guest Reviews

8.8

Excellent

Location

Palace Catania | UNA Esperienze boasts an exceptionally central location, praised by numerous guests for its convenience and proximity to Catania's main attractions. Positioned on the bustling Via Etnea, the hotel sits right in the heart of the city's shopping district, making it an ideal base for exploring the historic center, local sites and vibrant nightlife.

Guests appreciate the ease of access to a myriad of restaurants, bars and shops with many key attractions just a short walk away, including the cathedral and main piazzas adorned with historic buildings. The hotel also offers easy access from the airport, thanks to its location on a main pedestrianized street, making it simple for visitors to move around the city without hassle.

The rooftop bar and restaurant are standout features, offering stunning panoramic views of Mount Etna and the city below. The overall environment exudes charm and character, blending luxurious comfort with a strategic location that allows guests to conveniently explore the entirety of Catania on foot. With clean, well-maintained rooms and a friendly, helpful staff, Palace Catania remains a top choice for travelers seeking an immersive experience in the vibrant heart of Catania.

Breakfast

Nestled in the very center of the city, Palace Catania | UNA Esperienze offers a breakfast experience that is widely praised by its guests for its variety and quality. The rooftop terrace, providing stunning views of Mount Etna, serves as a picturesque backdrop for a delightful breakfast setting. Many reviews highlight the excellently organized and abundant breakfast spread with a wide range of sweet and savory options that cater to various tastes.

Guests commend the richness of the breakfast, noting the inclusion of high-quality pastries and freshly squeezed orange juice. The breakfast service is often described as friendly and attentive, contributing to an overall pleasant start to the day. A diverse selection with both international and local products ensures that there's something for everyone.

However, some guests note occasional shortcomings such as a limited choice of fresh fruits and an expectation for a broader fruit selection. Despite minor criticisms about variety and occasional organizational issues, the overall sentiment leans heavily towards positive with many praising the superb quality and the extensive selection of the breakfast offerings. The breathtaking views from the rooftop terrace and the delicious, varied options make breakfast at Palace Catania | UNA Esperienze a memorable experience for many visitors.

Dinner

Dinner at Palace Catania | UNA Esperienze generally receives high praise from guests who appreciate the stunning views and the atmosphere of the rooftop restaurant. Many reviews highlight the breathtaking perspective of Mount Etna, whether dining under the moonlight or enjoying a gourmet meal with the city lights as a backdrop. The food is often described as excellent with several guests recommending the Sicilian specialties served on the rooftop terrace.

Service at the restaurant is frequently applauded for being friendly and efficient, contributing to a pleasant dining experience. Some reviews note that the restaurant is one of the best in the city, offering great food and a wonderful ambiance. Guests enjoyed both dinner and breakfast on the rooftop with the latter described as delicious, although not particularly special.

However, there are mixed opinions about the price and portion sizes. Some felt that the prices were exorbitant and the portions insufficient with the atmosphere occasionally considered cold or austere. Despite these criticisms, many guests still deemed the rooftop dining experience to be worth recommending, particularly for the exceptional view of Mount Etna.

Overall, the rooftop restaurant at Palace Catania stands out for its great food and magical views, making it a memorable part of the stay despite its higher prices.

Rooms

The rooms at Palace Catania | UNA Esperienze receive high praise for their cleanliness, spaciousness and comfort. Many guests noted the large, well-furnished rooms and comfortable beds, making their stay pleasant and restful. The accommodations range from well-equipped suites with separate sitting areas and dual bathrooms to cozy, meticulously maintained rooms with attractive furnishings.

Several rooms offer stunning views, including balconies overlooking Via Etna or even views of Mount Etna from the rooftop terrace. The central location of the hotel, situated on the main street, adds to its appeal.

Cleanliness and maintenance are recurring themes in the reviews with daily room cleaning ensuring that everything remains spotless. Some rooms might be slightly outdated or have minor layout issues, but the overall feedback favors their quiet and cozy nature.

A few guests mentioned that rooms facing the street can be noisy and some had issues with temperature control. Despite this, many were impressed with the room upgrades they received, adding to their positive experience. The combination of spacious, elegant and well-lit environments contributes to a very comfortable and enjoyable stay at this city-center gem.

Beds

The guest reviews for the beds at Palace Catania | UNA Esperienze highlight overwhelmingly positive experiences with numerous mentions of the beds being comfortable, super comfortable and very comfortable. Guests frequently praise the cozy facilities, clean and comfortable bedding and the superb quality of the bed linens. Many specifically note that the beds are large with comfortable double beds and sofa beds receiving acclaim. The combination of mattresses and pillows also garners positive feedback for their quality, providing a reliably good sleeping experience.

However, some reviews mention mixed experiences with the firmness of the beds, pointing out that they can be too firm or, contrastingly, exceptionally soft in rare cases. A few reviews highlight issues with pillows being flat or uncomfortable, which seems to be subjective. There are also occasional mentions of specific concerns, such as mattress upgrades and beds with wheels that move, which may affect the overall comfort for some guests.

In summary, while minor issues are noted, the general consensus is that Palace Catania | UNA Esperienze offers a high standard of comfort in its bedding, ensuring most guests have a restful and pleasant stay.

Cleanliness

Guest reviews for 'Palace Catania | UNA Esperienze' consistently highlight the hotel's impeccable cleanliness. Guests repeatedly describe the rooms as very clean, comfortable and well-maintained. Many found the entire facility spotless and appreciated the attentive housekeeping staff who ensured rooms and common areas remained pristine throughout their stay. Additionally, the cleanliness extended to the bathrooms and amenities with guests noting fresh towels and immaculate conditions.

The hotel's commitment to hygiene was particularly noted with everything being meticulously cared for and maintained according to high standards, including COVID protocols. The overall environment, from the rooms to the well-kept public spaces, received frequent praise for its cleanliness and tidiness. Despite a few minor discrepancies, such as not perfectly clean windows or a not very comfortable bath, the general consensus is that the hotel provides a very clean and welcoming atmosphere, contributing significantly to a pleasant stay.

Staff

The reviews consistently highlight the exceptional quality of the staff at Palace Catania | UNA Esperienze, showcasing their friendliness, professionalism and unwavering helpfulness. Guests frequently describe the staff as exceptionally caring, always attentive and eager to go above and beyond to ensure a pleasant stay. Receptionists, in particular, receive praise for their informative and courteous demeanor, always welcoming guests with a warm smile. The efficiency of the valet service and the professionalism displayed by the entire team are notable aspects that contribute to the overall positive experience.

Dining recommendations, especially from the rooftop restaurant staff, have also been highly commended, indicating a comprehensive service that extends beyond mere hospitality. Names such as Rita, Morena, Margie and Mrs. Bina have been specifically mentioned for their outstanding service, reflecting personalized and memorable interactions. The maintenance team’s efficiency and the overall superb service provided by the front desk add to the hotel's excellent reputation.

Moreover, the reviews stress that nothing is too much trouble for the staff, highlighting their proactive approach to meet customer needs. The consistent mentions of exceptional, superb, marvelous and great service encapsulate the high levels of satisfaction among guests. From check-in to check-out, the commitment of the staff to providing a top-notch experience shines through, making a stay at Palace Catania not only comfortable but also warmly memorable.

Wi-Fi

Palace Catania | UNA Esperienze offers free WiFi throughout the entire hotel, including rooms where it's generally fast, reliable and problem-free. Guests appreciated the strong and fast WiFi, highlighting its reliability in providing a seamless internet connection during their stay. However, some reviews indicated inconsistent experiences with occasional mentions of poor connection, slow speeds and intermittent disconnections. While many found the WiFi service satisfactory, there were instances where guests faced significant issues such as lack of accessibility or no connection at all in certain areas. The hotel might benefit from addressing these inconsistencies to enhance overall guest experience.

Gym

The gym at Palace Catania | UNA Esperienze has received mixed feedback from guests. Some appreciated the good facilities and described it as well-equipped. Positive remarks highlight the gym area as decent with friendly staff contributing to the experience. However, several guests found the gym to be minimalistic, small and at times crowded. Criticisms pointed out the lack of essential amenities such as sanitary supplies, fresh towels and running water in the gym toilets. Additionally, there were comments about the gym being closed at certain times. Overall, while the gym has some good aspects, it may fall short of expectations for a hotel of this caliber.

Family

Palace Catania | UNA Esperienze provides an excellent environment for families looking for a memorable vacation. The hotel stands out with its family-friendly atmosphere and well-suited accommodations, such as spacious family rooms and duplex suites that ensure comfort for both parents and children. The attentive and welcoming staff go above and beyond to meet every need, making guests feel at home from the moment they arrive. Kids particularly enjoy their stay, benefiting from both the practical amenities like the convenient garage and the enjoyable features such as the rooftop breakfast with a stunning view. The calm and accommodating environment further guarantees a relaxing experience, making it the perfect choice for families, solo travelers and couples alike. The overall consensus emphasizes the hotel's ability to provide a seamless and enjoyable family vacation, fully supported by the gracious and kind staff throughout their stay.

Nightlife

Palace Catania | UNA Esperienze is at the heart of Catania’s vibrant nightlife. Situated near bustling bars and restaurants on Via Gemmellaro and in close proximity to Via Etnea, guests have access to a lively night scene and numerous enjoyable nightlife options. The area surrounding the hotel is packed with plenty of bars, making it a great location for evening outings and fun activities. The central location means that guests are just a street away from the epicenter of the city's nightlife, ensuring that there's always something exciting to do in the evenings. Safe to explore, the hotel offers a great spot for those looking to immerse themselves in Catania's dynamic social hotspot.

4 Star

Palace Catania | UNA Esperienze has garnered mixed reviews regarding its four-star rating, facilities and services. Positively, it consistently matches the expectations of a four-star property with its high standard, luxurious feel and classic four-star hotel services. Guests have appreciated the quality and standard of amenities provided, suggesting that the hotel lives up to its four-star ratings and is considered a well-rated, high-end option in its category.

However, some guests have highlighted areas for improvement. For a hotel of this calibre, there were expectations for additional amenities such as a more varied breakfast selection, updated room facilities and enhanced services like a spa or swimming pool. There have also been mentions of the hotel not deserving a four-star rating primarily due to the absence of WiFi and other expected four-star features. These gaps in service have led some to describe the experience as more fitting for a three-star hotel.

Despite these critiques, the overall sentiment suggests that Palace Catania generally provides a good quality stay typical of its four-star status, though there is room for further enhancement to justify its high pricing fully.

Business

Palace Catania | UNA Esperienze receives much praise for its suitability for business travelers. With a well-equipped business desk and a dedicated business center, the hotel caters to the needs of professionals. The facilities are ideal for business meetings and conferences, creating a business-friendly environment. The location is superb, offering convenience for both business and leisure, being central and close to shops, making it easy to get around. Reviews highlight the hotel as exceptionally great for business trips, often exceeding the expectations typically set for a four-star hotel, even providing a five-star impression in terms of quality and service. Despite a few minor hiccups, such as the message phone not working and some comments on check-in and check-out times, the overall feedback reflects an excellent option for business travelers. The hotel is especially noted for its focus on creating a comfortable and efficient work-travel experience, from its business-centric amenities to its overall convenience and central location.

Accessible

Palace Catania | UNA Esperienze is a standout option for travelers with disabilities, thanks to its well-implemented accessibility features. The hotel's location is easily accessible from the airport and various local sights, providing convenient access for all guests. Those traveling by car will appreciate the straightforward route from Piazza Stesicoro and the convenient underground parking options, which include efficient valet parking services.

The hotel also boasts wheelchair-accessible rooms and suites, ensuring comfort for guests with mobility challenges. While accessible showers would enhance convenience, the overall design still caters well to accessibility needs. The friendly and helpful reception staff consistently strive to provide excellent service, enhancing the overall experience.

In summary, Palace Catania | UNA Esperienze offers a combination of accessibility and convenience, making it a great option for those who value easy access and supportive accommodations.

Historic

Nestled in the heart of Catania, Palace Catania | UNA Esperienze is a historic boutique hotel radiating Sicilian charm and classical ambiance. Located on the main pedestrian street, Via Etnea, the hotel is in a prime position within the historic center of the city, surrounded by beautifully well-renovated Baroque buildings. Guest reviews highlight its proximity to numerous historic sites, such as the Roman theater, palaces and churches, all within a short walking distance.

The hotel itself is set in a beautifully preserved old palazzo, combining a grand historic feel with welcoming decor in line with the building's historical style. Despite some rooms being on the smaller side and occasional mentions of outdated elements, the overall historic charm and ambiance make for an authentic Sicilian experience. The terrace offers stunning views of the surrounding historic architecture, enhancing the charm of this centrally located gem.

In addition to its historical significance, the hotel is strategically positioned near plenty of shopping options and local markets, allowing guests to explore both the rich cultural heritage and vibrant, everyday life of Catania. With its classical historic ambiance and central location, Palace Catania provides an immersive experience for those wanting to delve into the historic heart of the city.

Honeymoon

Palace Catania | UNA Esperienze proves to be an exceptional choice for honeymooners seeking a romantic retreat. The hotel consistently receives praise for its suitability for honeymoon stays with guests highlighting it as an ideal and perfect honeymoon location. The luxurious and romantic ambiance, combined with the peaceful setting, makes it a top recommendation for couples. The suites designed specifically for honeymooners further enhance the romantic experience, providing an excellent and memorable escape. Overall, Palace Catania | UNA Esperienze stands out as a top-notch choice for those looking to celebrate their honeymoon in an elegant and serene environment.

Luxury

Nestled in an elegant setting, Palace Catania | UNA Esperienze offers a genuinely luxurious experience characterized by its minimalist yet luxurious design. Guests frequenting both the Premium Executive Rooms and the deluxe rooms have noted the luxurious feel of their accommodations. Moreover, the hotel's attention to small details and luxurious amenities typically found in five-star hotels elevates the stay to a premium experience. The beautifully decorated spaces are stylish and modern, fitting seamlessly into the hotel's overall luxurious aesthetic. Guests have particularly appreciated the luxurious suites and big, comfortable beds, which add to the sense of indulgence and relaxation. Smooth service and courteous staff further enhance the luxurious aura of the establishment. Whether for a honeymoon or a family stay, Palace Catania embodies the essence of luxury, combining beautiful design with a high-caliber experience.

Romantic

Palace Catania | UNA Esperienze offers an ideal setting for a romantic getaway, frequently highlighted by guests for its enchanting atmosphere, especially at night. The romantic rooftop setting with its charming ambiance and stunning views, is particularly praised. Guests often describe their experiences as perfect for honeymoons with the hotel providing romantic suites and cozy environments. The terrace, offering a captivating view of Mount Etna, further enhances the romantic appeal. Dining at the hotel's terrace provides a memorable experience with many mentioning romantic dinners accompanied by breathtaking views.

No, Palace Catania | UNA Esperienze doesn't have any pool.

No, a spa isn't available at Palace Catania | UNA Esperienze.

Yes, Palace Catania | UNA Esperienze welcomes dogs.

Yes, parking facilities are available at Palace Catania | UNA Esperienze.

Yes, Palace Catania | UNA Esperienze has a gym.

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