Castrop-Rauxel, Bahnhofstraße 6051.558997,7.308322(Show on Map)
8.4
Very Good
+4 Photos
+4 Photos
+ 2 Photos2
Checkin - Checkout datesWed, 04 Nov - Thu, 05 Nov04 Nov - 05 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Eurostar Hotel consistently receives positive reviews, especially regarding its breakfast, rooms, and staff. The breakfast experience is generally praised for its generous and varied selections that are both delicious and substantial, offering good value for money. Guests particularly enjoy the appealing assortment, including fresh rolls, and appreciate the friendly service that enhances their dining experience. Although some mention limited vegetarian options and absence of breakfast service on weekends, the overall consensus is positive, with the breakfast aligning well with expectations for value and quality.
The rooms at Eurostar Hotel have made a strong impression on guests, who admire their cleanliness and functional design. These newly renovated spaces provide a fresh and modern atmosphere, with many guests enjoying the spaciousness and elegant decoration that offers comfort after a day of exploration. Even smaller rooms are noted for being neat and comfortably furnished. Consistently meeting guests' expectations for cleanliness further contributes to the hotel's positive reputation.
Staff at Eurostar Hotel are frequently praised for their exceptional warmth and professionalism, creating a welcoming environment for guests. Described as friendly, attentive, and helpful, the staff's flexibility and willingness to assist stand out. Smooth and friendly communication, including via email, enriches the guests' overall experience, with receptionists particularly commended for attentiveness and personal engagement. The fantastic service provided by the staff complements the clean, functional, and well-maintained rooms, leaving guests with an overall positive experience at Eurostar Hotel.
Categories
EV charging stations
Golf
Family
Free Wi-Fi
Business
Parking
EV charging stations
Accessible
Gym
Check-in - Check-out
Check In:
15:00 - 20:00
Check Out:
07:00 - 11:00
Facilities
Parking
Pets allowed
Meeting/banquet facilities (additional charge)
Sauna (additional charge)
Fitness centre
Golf course (within 3 km) (additional charge)
Non-smoking rooms
Laundry (additional charge)
Facilities for disabled guests
Family rooms
Ironing service (additional charge)
Free parking
Internet services
Lift
Express check-in/check-out
Packed lunches
Heating
Fax/photocopying (additional charge)
WiFi
Allergy-free room
Free WiFi
Non-smoking throughout
Air conditioning
Private check-in/check-out
Special diet menus (on request)
Vending machine (drinks)
Vending machine (snacks)
Shared lounge/TV area
Daily housekeeping
Parking on site
Private parking
Electric vehicle charging station
Accessible parking
Wheelchair accessible
Toilet with grab rails
Raised toilet
Lower bathroom sink
Emergency cord in bathroom
Pet bowls
Fitness
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Cashless payment available
Invoice provided
Property is cleaned by professional cleaning companies
Room Types
Double RoomThis double room has soundproofing and a cable TV.
Please note that air conditioner is only available in some double rooms, but not in all.
Single RoomThis single room features a cable TV and soundproofing.
One-Bedroom ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Review Summaries
Summarized by AI
Breakfast
Eurostar Hotel offers a breakfast experience that generally receives praise from its guests, who appreciate the generous and varied selections available. The breakfast is often described as delicious and substantial, providing good value for money. Many find the assortment appealing, particularly the presence of fresh rolls. Guests are also pleased with the friendly service they encounter during breakfast, enhancing their overall dining experience. However, there are a few challenges, such as limited vegetarian options, with a buffet described as sausage-heavy by some. Additionally, the lack of breakfast availability on weekends is noted by reviewers. Despite these concerns, the consensus remains positive, with a hearty breakfast that aligns well with expectations of value and quality.
Rooms
The rooms at Eurostar Hotel have left a strong impression on guests, with many admiring their cleanliness and functional design. Newly renovated and free from any signs of wear, the accommodations provide a fresh and modern atmosphere. Most visitors enjoyed the spaciousness of their rooms, describing them as large and beautifully decorated, providing a sense of comfort after a day of exploration. Even the smaller rooms have been noted for being neat and comfortably furnished. In terms of cleanliness, both the rooms and bathrooms have consistently met guests' expectations, contributing to the overall positive experience at Eurostar Hotel.
Staff
The Eurostar Hotel has garnered considerable praise from its guests for the exceptional warmth and professionalism of its staff. Guests consistently describe the team as friendly, attentive, and helpful, with a particular emphasis on the staff's flexibility and willingness to assist. Communication with the staff, including via email, is noted to be smooth and friendly, further enriching the overall experience. Receptionists are frequently highlighted for their attentiveness and personal engagement, contributing to a welcoming atmosphere upon arrival. Whether interacting at the reception or throughout the hotel, the staff's friendliness is a recurrent theme. Overall, the guests express appreciation for the fantastic service that complements the clean, functional, and well-maintained rooms of the hotel.
FAQ
No, Eurostar Hotel doesn't have any pool.
No, a spa isn't available at Eurostar Hotel.
No, Eurostar Hotel doesn't allow dogs.
Yes, parking facilities are available at Eurostar Hotel.
