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Summary of reviewsALMA CHILOTA, nestled on Chiloé Island, delivers an enchanting and idyllic experience for its visitors, harmonizing natural beauty, comfort and exceptional hospitality. The hotel’s standout location on the tranquil bay offers mesmerizing waterfront views with its terrace providing a peaceful retreat for guests to unwind while being conveniently close to Castro's downtown attractions, cafes and restaurants. This advantageous position perfectly blends serenity with accessibility, ensuring a delightful balance for those seeking both relaxation and convenience.
The breakfast at ALMA CHILOTA consistently earns high praise for its hearty, varied and fresh offerings. Guests delight in the range of delicious options including fresh fruits, cakes, granola and freshly cooked eggs, often describing the experience as one of the best in Chile. The use of local produce, such as country eggs and sweet jams, highlights the attention to quality and flavor, making breakfast a memorable highlight of the stay.
Rooms at ALMA CHILOTA are a testament to cozy comfort and thoughtful decoration. Many feature stunning views of the lake and fjord, ensuring guests can wake up to breathtaking landscapes. The rooms are noted for their cleanliness, comfort and excellent amenities, from spotless bathrooms to comfortable beds. While minor issues like thin walls and occasional plumbing problems exist, they are swiftly addressed by the attentive staff, maintaining a high standard of service.
The hotel's commitment to cleanliness is evident throughout all areas with consistently spotless rooms and common spaces. The tasteful decoration, combining traditional and modern elements, creates a warm and inviting atmosphere that enhances the overall guest experience. The meticulous upkeep and well-maintained facilities contribute to a comfortable and pleasant stay.
ALMA CHILOTA excels in its service with a staff that is frequently commended for their friendliness, professionalism and attentiveness. The owners, Lorena and Fernando, are particularly renowned for their exceptional hospitality, ensuring visitors feel truly welcomed and cared for. Their personal touch and dedication to guest satisfaction significantly enhance the overall experience.
For families, the hotel offers a welcoming environment that feels just like home. Guests often mention the friendly and accommodating atmosphere, making it a top choice for those traveling with children. The magical and pleasant ambiance ensures a delightful family stay with many planning return visits.
The beds at ALMA CHILOTA are another standout feature, praised for their supreme comfort and spaciousness. Equipped with electric blankets and soft linens, the beds guarantee a cozy and restful sleep. The exceptional quality of the bedding, coupled with the room’s good heating, further adds to the overall comfort and satisfaction of the guests.
In summary, ALMA CHILOTA provides an outstanding, peaceful and comfortable retreat with remarkable views, superior service and exceptional amenities, making it a highly recommended choice for a memorable stay on Chiloé Island. Show more
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Categories
Family Friendly Hotel
This hotel is located in Castro. It is suitable for families looking to experience the local culture and explore the city.
Small Hotel
This charming hotel occupies a traditional wooden structure with sea views. It combines simplicity and comfort with beautiful decor, a welcoming service, and an exceptional breakfast, providing a cozy and intimate experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a private entrance, a wardrobe, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King SuiteBoasting a private entrance, this suite also comes with 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a wardrobe, a sofa, parquet floors as well as sea views. The unit has 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a private entrance, a wardrobe, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
Location
Located on the beautiful island of Chiloé, ALMA CHILOTA enjoys an exceptional position with an unbeatable waterfront view. The hotel boasts a charming terrace with stunning vistas of the bay, making it a perfect spot to relax and take in the scenery. Visitors have praised its great location, being both peaceful and close to downtown Castro with easy access to cafes, restaurants and other services. The area is tranquil yet within walking distance to several tourist attractions and typical spots, ensuring a balance between serenity and convenience.
The hotel's beautifully situated position over the water adds to its charm, providing guests with mesmerizing views directly from their rooms. Its proximity to various dining options and easy parking further enhances its appeal for travelers. The welcoming atmosphere, combined with a cozy interior, makes ALMA CHILOTA feel like a home away from home. The attentive staff and excellent service, paired with full breakfast offerings, contribute to an all-around excellent experience. Overall, the location and the overall ambiance of ALMA CHILOTA make it a delightful choice for visitors seeking both relaxation and accessibility in a picturesque setting.
Breakfast
The breakfast at ALMA CHILOTA has received widespread acclaim from guests for its quality and variety. Many reviews highlight the delicious and varied offerings with particular praise for the fresh fruit, cakes, granola and freshly cooked eggs. Guests noted the hearty, healthy and rich nature of the breakfast, which is both abundant and complete. It was frequently described as one of the best breakfast experiences with some even calling it the best in Chile. Fresh country eggs and sweet jams from local producers stood out as particular favorites. The breakfast spread typically includes a good mix of eggs, bread, cheese, fruit and cereal, catering to diverse tastes and preferences. The cozy setting and excellent service further enhance the breakfast experience, making it a delightful and memorable part of staying at the hotel.
Rooms
ALMA CHILOTA offers a mix of stunningly decorated, cozy and comfortable rooms, many with incredible views of the lake and fjord. The establishment is notable for its excellent room cleanliness, complete with spotless bathrooms and hot water at great pressure. Each room promises a cozy ambiance, enhanced by beautiful, thoughtful decoration; some even showcase unique furnishings like a boat dingy converted into a table.
Comfortable beds and pillows ensure a good night's rest, while the views—especially the morning vistas of the bay—are a true highlight. Guests appreciate the spaciousness and good lighting of the rooms where available, although some rooms are on the smaller side and not all have windows. For those that do, the room views are unbeatable.
There are minor issues such as some plumbing troubles and thin walls with sound carrying from other floors. A few guests also noted that certain rooms lacked windows or proper ventilation. Despite these, the attentive staff quickly resolves any inadequacies like missing towels or pillows, maintaining a high standard of service. Overall, ALMA CHILOTA dazzles with its incredible room views, beautiful decoration, comfort and cleanliness.
Beds
At 'ALMA CHILOTA,' the beds receive high praise from guests for their exceptional comfort. The rooms feature beds that are not only spacious but also equipped with electric blankets, ensuring a cozy sleep experience even on the chilliest nights. Guests consistently describe the mattresses as excellent with soft sheets, impeccable pillows and down comforters that add to the overall comfort. Cleanliness is a standout feature with bed linens and pillows always maintaining a pristine condition.
The beds vary in size but are often highlighted as being very large, providing ample space for a restful night's sleep. Alongside the comfort of the beds, guests appreciate the good heating provided in the rooms, enhancing the coziness. The hotel also boasts fantastic showers, adding to the overall comfort and cleanliness of the stay.
In summary, the beds at 'ALMA CHILOTA' are celebrated for their supreme comfort, spaciousness and superior quality of bedding, making for an exceptionally restful and enjoyable stay.
Cleanliness
ALMA CHILOTA stands out as a top-notch destination for travelers who prioritize cleanliness and attention to detail. Guests consistently highlight the spotless conditions of both the rooms and the bathrooms, noting everything is tidy and fragrant. The dedicated housekeeping team ensures that spaces are cleaned and organized daily, contributing to a remarkably clean environment.
The hotel itself is tastefully decorated, combining traditional wooden elements with modern furnishings and local craftsmanship. This mix creates a cozy and inviting atmosphere that pleases the eye. The impeccable cleanliness extends to all areas of the hotel, making it a comfortable stay for all guests.
In addition to the pristine conditions, ALMA CHILOTA offers superb views and a very well-maintained setting. Guests also appreciate the very well-located property, convenient for exploring the surroundings while providing a serene retreat. The heating system and comfortable facilities round off the positive aspects, ensuring a pleasant and warm experience.
Breakfast at the hotel is praised for its completeness and cleanliness, setting guests up perfectly for a day of adventure or relaxation. With its combination of impeccable cleanliness, thoughtful decoration and comfortable amenities, ALMA CHILOTA is a commendable choice for a comfortable and tidy stay.
Staff
ALMA CHILOTA stands out for its exceptional staff and unparalleled service, creating a truly memorable experience. Guests consistently praise the very friendly, welcoming and professional nature of the team. The staff's attentiveness and readiness to help are evident throughout the reviews, making every guest feel valued and comfortable. Lorena and Fernando, the owners, are highlighted multiple times for their remarkable hospitality and attention to detail. Lorena, in particular, receives glowing mentions for her kindness, warmth and the personal touch she brings to interactions, ensuring that every need is met and expectations are exceeded.
The staff's empathy, kindness and willingness to answer questions make the stay even more enjoyable, creating a cozy atmosphere that guests love. Whether it's cooking eggs fresh, providing recommendations or simply being present with a warm smile, the team at ALMA CHILOTA goes above and beyond to ensure a delightful stay. The consistent high praise for the staff's service and the welcoming nature of the owners underscores the commitment to exceptional hospitality, undoubtedly contributing to the hotel's charm and guests' positive experiences.
Family
ALMA CHILOTA offers a welcoming family atmosphere, making it a top choice for those traveling with children. Guests often highlight the family-friendly environment that the hotel provides with many mentioning how it feels just like home. The boutique hotel is described as both magical and pleasant, ensuring a delightful experience for families. Parents appreciate the good treatment their children receive and plan to return for future visits. Overall, ALMA CHILOTA is highly recommended for a comfortable and memorable family stay.
No, ALMA CHILOTA doesn't have any pool.
No, a spa isn't available at ALMA CHILOTA.
No, ALMA CHILOTA doesn't allow dogs.
No, parking facilities aren't available at ALMA CHILOTA.