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Summary of reviewsThe Castle by Innkeeper's Collection is highly regarded for its exceptional location in the picturesque Peak District and Derbyshire area, offering close proximity to scenic walking trails, local attractions like Mam Tor and Castleton caves and the charming village amenities of Castleton. This central position makes it an ideal base for both relaxation and adventure, enhanced by the historic and character-filled atmosphere of the inn.
Guests consistently praise the breakfast experience for its great quality, variety and freshness, highlighted by dishes like Eggs Royale and porridge. Despite some occasional issues with availability and service, the overall sentiment towards breakfast remains positive. The dining experience extends to dinner, where the quality of food in a traditional pub setting is frequently commended. Delicious evening meals, reasonably priced food and standout dishes like sea bass and pizza contribute to a delightful culinary experience, although there are minor mentions of slow service and limited menu options.
Rooms at The Castle by Innkeeper’s Collection receive acclaim for their comfort, cleanliness and modern décor. Spacious and well-equipped with thoughtful amenities, the rooms offer a cozy and restful retreat. Daily housekeeping ensures that the accommodations remain spotless and well-maintained, enhancing guest satisfaction.
Cleanliness is a standout feature with visitors consistently appreciating the meticulous and friendly housekeeping staff. Modern, sanitary bathrooms and a generally pristine environment add to the positive experience. The helpful, friendly and professional staff further elevate the overall stay, ensuring guests feel welcomed and attended to throughout their visit.
The WiFi service is generally reliable, fast and stable, which most guests find satisfactory for their needs. On-site parking is another appreciated feature, though the limited spaces can pose a challenge during peak times. Nonetheless, the convenience of available parking is noted favorably.
Family accommodations are well-received with spacious and comfortable rooms tailored to families' needs. The family-friendly atmosphere and ample amenities contribute to a positive and memorable experience for guests with children. Beds are frequently described as comfortable and large, despite minor variations in individual preferences.
As a three-star establishment, The Castle by Innkeeper’s Collection provides good value accommodations that are practical and convenient. While some areas might need modernisation, the overall experience, bolstered by the cheerful staff and the traditional pub ambiance, makes it a favorable choice for budget-conscious travelers. The excellent location and solid service make it a reasonable option for those seeking basic comfort and good value in a picturesque setting. Show more
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Categories
Family Friendly Hotel
Situated in Castleton, this hotel offers a family-friendly experience with comfortable accommodations and a welcoming atmosphere. Its location provides easy access to local attractions and the scenic beauty of the Hope Valley.
Hotel with Parking
This hotel offers free on-site parking. The location is convenient for exploring local attractions, and the connected Vintage Inns pub provides dining options.
4-Star Hotel
This hotel is centrally located in Castleton, steps away from Peveril Castle. It offers comfortable accommodations and is known for its excellent service and family-friendly environment.
Small Hotel
Room Types
Double RoomFeatures include free toiletries, a TV, and tea and coffee making facilities.
Family Room (2 Adults + 2 Children)Features a double sofa bed for children up to 15 years old, as well as free toiletries, a TV, and tea and coffee making facilities.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The Castle by Innkeeper’s Collection boasts an exceptional location, highly praised by guests for its proximity to picturesque walking trails and the central village charm of Castleton. Nestled in the beautiful Peak District and Derbyshire area, the setting offers stunning scenery, making it perfect for activities such as hiking, cycling and exploring local attractions like Mam Tor and Castleton caves. The village itself is noted for its quaint pubs, shops and tea rooms, providing a delightful experience for visitors seeking both relaxation and adventure.
Guests frequently highlight the convenience of the hotel's central position, making it easy to access surrounding areas and amenities, including bus stations and parking facilities. The historic and character-filled atmosphere of the inn, combined with the enchanting landscape views, contributes to an authentic and memorable stay. Whether it’s for a short break or an extended exploration, the location provides an ideal base to immerse in the natural beauty and vibrant local culture of Castleton and beyond.
Breakfast
The breakfast experience at The Castle by Innkeeper's Collection largely receives positive feedback from guests, who often describe it as great, brilliant, delicious and very good. There's commendation for the breakfast's variety with guests noting a good selection of items, generous portions and freshly cooked meals. Specific mentions include standout dishes such as superb Eggs Royale and excellent porridge. The convenience of service time and the helpfulness of staff also contribute to a pleasant experience.
However, some guests express a desire for improvements, such as including breakfast in the room price, offering more fruit options and addressing occasional service delays. A few people found the breakfast options limited or had issues with particular items like black pudding or cereal selections. There were instances where breakfast was unavailable due to staff shortages or COVID-19 restrictions, disappointing some patrons.
Overall, while the quality and variety at breakfast are appreciated, there are occasional criticisms regarding availability and additional costs.
Dinner
The Castle by Innkeeper's Collection offers a delightful dining experience in a lovely traditional pub setting. Guests frequently praised the quality of food and drink, describing meals as delicious and excellent with a variety of options available. Reviewers often noted that both lunch and dinner were enjoyable with evening meals being particularly highlighted for their superb quality. Many found the Sunday lunch to be fantastic and highly recommended the food for both evening meals and breakfast.
While the food was generally described as reasonably priced and of high quality, there were some mentions of specific dishes that needed improvement and occasional slow service. A few guests experienced meals that were lukewarm or below expectations and remarked on limited menu options and the unavailability of certain items.
Despite these minor setbacks, the food in the pub was often described as lovely, amazing and spot on with some dishes like the sea bass and the pizza receiving special accolades. The restaurant was noted for its cosy atmosphere and high-quality food, making it a popular choice for both evening meals and breakfast. Overall, guests enjoyed their dining experiences at The Castle by Innkeeper's Collection, appreciating the great food in a charming pub environment.
Rooms
The rooms at The Castle by Innkeeper's Collection consistently receive praise for their comfort and cleanliness. Guests frequently highlight the spacious nature of the accommodations, noting that many rooms are both large and airy. Modern décor is a common theme with rooms being well-decorated and often recently refurbished to a high standard. Many visitors appreciate the thoughtful amenities, such as air conditioning, temperature control and contemporary bathrooms, which contribute to a comfortable stay. The beds are often described as comfortable, enhancing the overall restful experience.
In terms of maintenance, the rooms are generally spotless and well-kept with daily cleaning services ensuring that everything remains in top condition. The hotel’s facilities are also warmly received with rooms equipped with modern conveniences catering to travelers' needs. Cozy and homely atmospheres are a recurring compliment with many rooms providing a warm retreat after a day of exploring or hiking.
Several reviews emphasize the value for money, remarking on the well-appointed nature of the rooms relative to their price. While some minor criticisms exist, such as occasional issues with room temperature or noise, the overall feedback lauds the rooms as excellent, combining elements of luxury, comfort and style. Guests frequently describe the rooms as lovely, beautiful and perfect in every detail, making The Castle by Innkeeper's Collection a commendable choice for a stay.
Beds
The Castle by Innkeeper's Collection receives generally positive feedback regarding its beds from guest reviews. Many guests praise the beds for being comfortable with comments frequently mentioning terms like comfortable, very comfortable and super comfy. Descriptions often include adjectives such as big, spacious and large, contributing to a favorable impression. The beds in family rooms and the king-size options are also highlighted as notably comfortable and generous in size.
However, some guests find the beds either too firm or too hard, implying a lack of uniform comfort. There are isolated remarks about the beds being too soft or not supportive enough as well. In terms of cleanliness, the beds receive positive remarks, adding to the overall comfort experience.
The rooms themselves are described as clean and cozy with comfy beds enhancing the nighttime rest. In conclusion, while comfort levels may vary slightly among guests, The Castle by Innkeeper's Collection generally provides a satisfactory and often highly comfortable sleep experience.
Cleanliness
Visitors to The Castle by Innkeeper's Collection consistently praise the establishment for its high standards of cleanliness. The rooms, notably spacious and modern, are frequently described as spotlessly clean, freshly cleaned and well-maintained. Guests appreciate the thoroughness and promptness of the housekeeping staff, who are described as friendly, efficient and meticulous in their work.
The bathrooms similarly receive positive remarks for their cleanliness and modern decor, often highlighted as large and well-equipped. Several reviews mention the immaculate condition and comfortable environment of the accommodations, contributing to an overall pleasant and enjoyable stay.
While a few comments suggest minor areas for improvement, such as occasional tired decor or the need for refurbishment in some bathrooms, the overwhelming sentiment is one of satisfaction with the pristine condition of the rooms and common areas. The blend of clean, stylish and comfortable environments enhances the guests' experience, making The Castle by Innkeeper's Collection a commendable choice for travelers prioritizing cleanliness.
Staff
The Castle by Innkeeper's Collection consistently receives high praise for its staff, who are noted for being friendly, helpful and professional. Reviewers often highlight the exceptional friendliness and welcoming nature of the team, mentioning that the staff are not only polite but also go above and beyond to ensure a pleasant stay. The hotel staff are described as attentive, efficient and accommodating with many guests appreciating the attentive service and positive attitude of everyone from the check-in desk to the bar. Whether it's the warm atmosphere created by the staff or their readiness to assist with any needs, guests frequently commend their efforts, making them an integral part of the hotel's charm and appeal.
Wi-Fi
The WiFi at 'The Castle by Innkeeper's Collection' receives generally favorable remarks from guests. Many found the connection to be fast, stable and reliable, making it suitable for most online activities. The WiFi also garners praise for being decent and acceptable and in some cases, even brilliant. Multiple reviews indicate that the WiFi was consistently usable during their stay. However, not all experiences were positive, as a few guests reported issues such as no WiFi availability, problematic connections or intermittent service. Despite these occasional setbacks, the majority of visitors were satisfied with the WiFi offered at this hotel, noting that the good signal and fast speeds contributed positively to their stay.
Parking
The Castle by Innkeeper's Collection offers parking facilities that come with a mix of convenience and challenges. Many guests appreciated the free and available on-site parking, highlighting it as a significant advantage. The free parking is a major plus, making stays more budget-friendly. Guests often found parking to be easy and convenient, citing spaces immediately outside and good overall parking conditions.
However, numerous reviews also mentioned the limited number of parking spaces and the small size of the car park, which could make finding a spot tricky, especially during peak times. While some managed to park without issues, others found it a bit of a nightmare due to the tight and restricted spaces. Despite these occasional difficulties, the location’s private parking is still seen favorably by many guests for the convenience it provides.
Family
The Castle by Innkeeper's Collection emerges as a prime destination for families, offering ample activities and comfortable amenities tailored for kids. A key highlight is the spacious and well-equipped family rooms, consistently praised for their generous space and additional beds, ensuring a comfortable stay. Families can enjoy dinners served at flexible times, accommodating the needs of those with young children.
The hotel's atmosphere is notably family-friendly, making it an ideal spot for a memorable stay with loved ones. Many reviews emphasized the excellent comfort and ample space provided in the family rooms, contributing to an overall positive experience. While a few minor drawbacks were mentioned, such as the small size of the bathrooms and occasional noise from other families, the overall sentiment was overwhelmingly positive.
The Castle by Innkeeper's Collection stands out for its ability to cater to family needs effectively, providing a comfortable, spacious and welcoming environment perfect for a family getaway.
3 Star
The Castle by Innkeeper's Collection offers a respectable three-star experience, characterized by good value accommodations that are both practical and convenient. Guests appreciated the cheerful and helpful staff, noting that their high standards of service contributed positively to their stays. The included breakfast and reasonable rates make it a favorable choice for budget-conscious travelers.
The hotel's traditional and lovely ambiance is complemented by its pub atmosphere, adding to its charm. Despite its positive aspects, some areas of the hotel appear dated and in need of modernisation and cleaning. Noise from the heater, strange room layouts and the overall modest presentation were mentioned, but these concerns didn't overshadow the general satisfaction of guests.
The food provided received favorable comments, enhancing the overall experience. Although the hotel can be considered expensive for a three-star rating, its good location, particularly in Castleton, justifies the price for some guests. However, others found the rates incredibly high for the quality offered.
Overall, The Castle by Innkeeper's Collection stands out as a solid option for a short stay, especially for those seeking basic comfort and good service, making it a reasonable choice for revisits on economic grounds.
No, The Castle by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at The Castle by Innkeeper's Collection.
No, The Castle by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at The Castle by Innkeeper's Collection.
No, The Castle by Innkeeper's Collection doesn't have a gym.