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Best Western Premier EMA Yew Lodge Hotel

Castle Donington , 33 Packington Hill (Show on Map)

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Summary of reviewsThe Best Western Premier EMA Yew Lodge Hotel is a great choice for travellers looking for easy access from main roads and to the nearby airport. While the breakfast and dinner experiences have been mixed, guests often feel generally pleased with their stay when combining both the room and breakfast experience at the hotel. The hotel offers a range of clean and comfortable rooms with great facilities, although some rooms may need updating. The staff are friendly and helpful, making for a pleasant stay. The spa and pool facilities are a bonus, although some guests found the spa and pool to be dated. Families will appreciate the fantastic amenities for children, although some guests experienced loud and unsupervised children from weddings. The beds are a mixed bag with some guests finding them extremely comfortable and others finding them uncomfortable. Overall, the Best Western Premier EMA Yew Lodge Hotel is a great choice for those travelling near M1 or East Midlands Airport.
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Hotel with Spa

At the Reeds Health Club & Spa, guests are treated to a range of amenities designed for the ultimate relaxation. The spa features a relaxing spa pool, and a steam cabin with mood lighting, all of which are complemented by a sauna with an ice feature. Reeds Beauty is a serene escape from the outside world, where visitors can recharge and unwind. With three luxurious treatment rooms and the expertise of Elemis, therapists offer a wide range of customized treatments designed to soothe and rejuvenate. Whether you are looking for some solo "me time" or a regular escape from the daily grind, there is something for everyone. Choose from a selection of treatments, spa services or speak with the staff to create a spa experience tailored to your specific needs.

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Room Types

Disability Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The twin room features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Single Room with Single Bed Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a hairdryer and slippers. The single room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive Room with 1 Double Bed Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Executive Room with Two Single Beds Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.

Executive Family Double Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a hairdryer and slippers. The family room features a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive Family Twin Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Double Room with 1 Double Bed Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The twin/double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Room with Double Bed Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. This twin/double room features a wardrobe, a safe deposit box, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

Standard Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The twin room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Family Double Room with Sofa Bed - Non-Smoking Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a hairdryer and slippers. The family room provides a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV with cable channels. The unit offers 2 beds.

About Best Western Premier EMA Yew Lodge Hotel

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Guest Reviews

Location

The Best Western Premier EMA Yew Lodge Hotel is in a great location for travellers looking for easy access from main roads and to the nearby airport. This hotel is perfect for a weekend break to Donnington Park or for those visiting Loughborough University. The parking charge of £8 per night, however, may come as a surprise to some guests. The location is quiet and lovely, although some guests have noted that it may be a bit out of the way and difficult to find off of Junction 24 of the M1. It is optimal for those travelling to nearby venues, or for an overnight stay near the airport. Guests should also note that clear information on booking is necessary regarding the car park charge. Overall, the Best Western Premier EMA Yew Lodge Hotel enjoys a very good location for those travelling near M1 or East Midlands Airport.

Breakfast

Guest reviews of the breakfast at Best Western Premier EMA Yew Lodge Hotel are a mixed bag. While some guests have deemed the breakfast complimentary, great, amazing, excellent, spot on and very nice, others have described it as ok, not worth the money and not very good. The buffet breakfast has been both praised and criticized with some guests loving the variety and taste of the food, while others found it disappointing and cold. Some have even found hair in their breakfast and some have taken issue with the placement of meat items next to non-meat items, while others have appreciated the thoughtful consideration towards dietary restrictions such as the gluten-free options. Vegan options have been reported to be quite limited. Overall, the breakfast at Best Western Premier EMA Yew Lodge Hotel has had its ups and downs, but guests often feel generally pleased with their stay when combining both the room and breakfast experience at the hotel.

Dinner

The dining experience at Best Western Premier EMA Yew Lodge Hotel seemed to be a bit of a mixed bag for guests. While some raved about the amazing food and the best vegetable lasagne, others found the limited menu overpriced and of questionable quality. Unfortunately, a few guests had poor experiences with some evening meals being sent back twice or being left lukewarm under heat lamps. Many found the restaurant to be far too expensive and some stated that the Marco Pierre White restaurant was disappointing with the pizza oven being broken and the food overall being a bit bland. There were also complaints of the restaurant being noisy with children running around and long wait times for orders. Despite these issues, some guests really enjoyed their meals with one describing them as "really great." However, some specific dishes like the mac & cheese were described as "awful" and "vile" and the sausages were so tough that they were compared to the skin of a rhino.

Rooms

The Best Western Premier EMA Yew Lodge Hotel offers a range of rooms that are clean and comfortable with some being spacious and huge. Guests enjoyed nice little touches like slippers and bathrobes and complimented the great facilities such as the smart TV. However, some guests noted that certain rooms needed updating with outdated decor and a few maintenance issues. Some rooms lacked air conditioning and could get quite hot, causing discomfort for some guests who had to use fans to stay cool. Bathrooms also varied in quality, some being modern and well-kept while others needed attention. Noise could also be a problem with some rooms being located near the kitchen or airport noise being audible throughout the night. Despite some issues, many guests found their room to be very clean and comfortable with particularly great showers and comfortable beds.

Beds

The beds at the Best Western Premier EMA Yew Lodge Hotel are a mixed bag according to guest reviews. While some found the beds to be extremely comfortable with plenty of fluffy pillows, others described the beds as uncomfortable and even terrible. Some guests were pleasantly surprised by the comfortable beds, while others specifically requested single beds but ended up with a double or sofa bed instead. A few guests did mention that the beds were showing signs of wear and were not supportive. Despite these mixed reviews, most guests agreed that the rooms were clean and well-maintained and many praised the overall comfort of the accommodations.

Cleanliness

Guest reviews of the Best Western Premier EMA Yew Lodge Hotel consistently mention the cleanliness of the hotel. Many guests describe the hotel as very clean, well-kept and welcoming and note that their room was clean and nicely decorated. While a few guests found their original room to be unclean, most were pleased with the cleanliness of their accommodations, including the bathrooms. Some guests did note issues with cleanliness, such as Pringles in the lift or an odor from the plumbing. Overall, guests found the hotel to be clean and modern with excellent facilities and thoughtful gestures in the rooms.

Staff

The staff at Best Western Premier EMA Yew Lodge Hotel have been described as excellent, friendly and professional by guests. The bar and restaurant staff were particularly praised for their attentiveness and helpfulness. Some guests did have negative encounters, such as a rude receptionist and snotty spa staff, but these were standout incidents. Overall, the majority of guests found the staff to be welcoming, friendly and helpful. Special mentions were given to individual staff members, such as the chef who went out of his way to speak to guests and the lady who did a lovely back massage. In summary, the friendly and helpful staff make for a pleasant stay at this hotel.

Spa

The Best Western Premier EMA Yew Lodge Hotel offers a spa experience that is a bonus to guests staying overnight. Although some guests couldn't use the spa, the spa facilities were great for those who did use them with access included if requested on arrival. However, some reviews mention that the spa and pool are dated and the staff in the spa area were curt or unpleasant. Despite this, many guests loved the spa with one guest having a nice trip with their 5-year-old daughter. Overall, the facilities are great for a comfortable and relaxing stay with a good pool and associated facilities.

Pool

The Best Western Premier EMA Yew Lodge Hotel boasts an indoor pool that is both clean and lovely. While some guests found the water to be freezing cold, others thought the pool was awesome and great for children to splash around in. The associated spa and changing facilities were also well-maintained and enjoyable. Guests appreciated being able to make use of the swimming pool, gym and spa, which were great value for money. However, families with young children should note that the pool shuts at 6 pm for them. Overall, the pool area looked inviting and provided a very nice experience for guests who visited with their kids.

Parking

The Best Western Premier EMA Yew Lodge Hotel has a large car park that guests can use for a fee of £8 per night. However, some guests found the parking charge to be a bit surprising and a few even received parking fines despite paying for parking. Some guests also wished for clearer information on the parking charge when booking. While some thought the parking was reasonably priced, others felt that it should have been included in the room rate. There were also a few complaints about the hotel charging for parking when booking through third-party websites like Booking.com. Despite the mixed reviews on parking, guests appreciated the convenient location and the availability of car chargers.

Family

The Best Western Premier EMA Yew Lodge Hotel is a great family hotel with fantastic amenities for children. While some guests expressed disappointment with extra charges for travel cots, others thoroughly enjoyed their stay in the family rooms and executive family suites. The children's menu is great value and there's even fresh fruit delivered to the room. Parents can relax at the spa while the kids enjoy the pool and the hotel's restaurant is a comfortable spot for a family meal. However, some guests experienced loud and unsupervised children from weddings and a few had issues with the condition of their room. Despite these small hiccups, most guests loved their stay at the hotel and would happily recommend it to other families.

Yes, Best Western Premier EMA Yew Lodge Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Best Western Premier EMA Yew Lodge Hotel.

Yes, Best Western Premier EMA Yew Lodge Hotel welcomes dogs.

Yes, parking facilities are available at Best Western Premier EMA Yew Lodge Hotel.

Yes, Best Western Premier EMA Yew Lodge Hotel has a gym.

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