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Summary of reviewsCastelsardo Resort Village in northern Sardinia captivates guests with its exceptional location on a cliff offering breathtaking panoramic views of the azure sea and the picturesque town of Castelsardo. Visitors appreciate its proximity to the beach and the opportunity to explore the town and surrounding beauty, providing a serene escape with stunning sunsets. The resort combines modern comforts with natural beauty, boasting clean, well-equipped rooms and hospitable staff. Guests frequently praise the well-maintained pool area and dining facilities for their spectacular sea vistas. The general consensus is that Castelsardo Resort Village is an idyllic location that harmonizes relaxation with exploration.
Breakfast at the resort receives mixed feedback, with many guests enjoying the variety at the buffet and the picturesque terrace views enhancing their dining experience. However, repetitive offerings and issues with freshness, particularly regarding the bread and coffee, suggest room for improvement. Despite these points, the breakfast is generally seen as satisfactory, providing a decent start to the day.
Dinner is characterized by a pleasing array of buffet options, delighting guests with its quality and convenience, especially with complimentary beer and wine. The stunning sea views add to the dining pleasure, though occasional inconsistencies in food quality and limited vegetarian options may detract slightly from the experience. The pizzeria is recognized as an alternative, but it caters predominantly to tourists. Overall, the friendly dining staff and the beautiful surroundings contribute positively to the culinary experience.
Room accommodations are a highlight, offering captivating sea views and a high standard of cleanliness, with spacious, modern facilities and daily housekeeping ensuring a comfortable stay. While bed comfort and occasional noise pose mild concerns, guests are largely satisfied, finding the rooms a serene space to unwind. Attentive and friendly staff enhance the hospitality, leaving guests with fond memories primarily dictated by the enchanting sea views.
Cleanliness is well regarded overall, with many guests commending the aesthetic appeal and maintenance of the resort grounds, despite some minor issues with dinner service and pool maintenance. The staff’s friendliness is a notable positive aspect, contributing to the welcoming atmosphere.
The staff's professionalism and kindness across various departments, including reception and housekeeping, form a cornerstone of the guest experience. Multilingual abilities and accommodating service create a homely environment, despite occasional varying experiences with newer or less experienced team members.
While the resort excels in many areas, a daily charge for Wi-Fi proves to be a significant detractor, as guests expect complimentary internet access. In addition, the parking situation is less favorable, with high costs and limited availability further influencing guest perceptions of value.
The pool, featuring stunning sea views and meticulous upkeep, stands out as a resort highlight. Limited operating hours and the necessity of a club card for access are worth noting, but the inviting atmosphere and friendly staff enhance the experience.
The resort's offering for families is mixed. Friendly staff and daily activities cater well to families, but the rocky location presents accessibility challenges due to numerous stairs and lack of ramps, which can be strenuous for guests with young children or mobility issues.
The quality of beds remains an area for improvement, as many guests found mattresses uncomfortable, contributing to sleep disturbances and even back pain. Despite overall cleanliness, enhancing bedding comfort would significantly improve the guest experience.
In conclusion, Castelsardo Resort Village offers an attractive destination characterized by its stunning location and friendly service, although certain areas like food variety, bed comfort, and Wi-Fi and parking costs could benefit from enhancement to fully align with its four-star aspirations. Show more
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Categories
Family Friendly Resort
This resort offers a mini club, game room, and a free shuttle to the beach. It also features a theater and a bazaar, ensuring entertainment and convenience for families. The resort has family rooms available.
Resort with Swimming Pool
This resort offers rooms with sea views and features two swimming pools. It is located near the Cala Ostina bay and provides sports facilities.
Children's Pool Panoramic View Pool Outdoor Pool
Business Resort
This resort is a good option for business travelers looking for a comfortable stay near Castelsardo, with a range of amenities and services.
Resort with Parking
Parking is available at this 4-star resort, including the added convenience of valet parking.
4-Star Resort
This resort offers a private beach and recreational amenities including an outdoor tennis court and a fitness center. It provides supervised childcare and has two restaurants and a poolside bar.
Resort with Outdoor Pool
Perched by the sea, this resort offers a seasonal outdoor pool with umbrellas and sun loungers. It also features a poolside bar, spa services, and a private beach, providing a variety of options for relaxation and recreation.
Resort with Children's Pool
The resort offers a seasonal outdoor pool and a dedicated children's pool with a shallow end. It provides supervised activities for children and a playground. Guests can also enjoy direct access to a private beach.
Resort with Tennis Courts
Resort with Panoramic View Pool
Room Types
Triple RoomOffering a private sea-view balcony, this recently renovated air-conditioned room has elegant furnishings, a minibar and LCD TV. The private bathroom includes a hairdryer and free toiletries.
Classic Quadruple RoomOffering a private sea-view balcony, this recently renovated air-conditioned room has elegant furnishings, a minibar and LCD TV. The private bathroom includes a hairdryer and free toiletries.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.
About Castelsardo Resort Village
License: IT090023A1000F1888
Guest Reviews
7.7
Good
Location
Nestled along the captivating coastline of northern Sardinia, the Castelsardo Resort Village boasts an exceptional location that consistently charms its guests. The resort is positioned beautifully on a cliff, offering breathtaking panoramic views of the azure sea and the picturesque town of Castelsardo nearby. Many rooms are designed to maximize this stunning scenery, providing guests with incredible sea views from private terraces or windows.
Guests appreciate the resort's close proximity to the beach, with some rooms just a stone's throw away from the serene waterfront. The establishment is also strategically situated for exploring the quaint town of Castelsardo and its surrounding beauty, including numerous beautiful beaches. The tranquil setting allows for a peaceful escape, where visitors can unwind while enjoying amazing sunsets over the sea.
The harmonious blend of modern comforts and natural beauty makes Castelsardo Resort Village a favored destination. Clean, well-equipped rooms, along with hospitable staff, further enhance the experience. Guests praise not only the accommodation but also the resort's well-maintained pool area, which alongside the dining facilities, offers spectacular sea vistas. This idyllic location effortlessly combines relaxation with the opportunity to explore northern Sardinia's charm.
Breakfast
The breakfast experience at Castelsardo Resort Village offers a mixed bag of impressions. Many guests appreciate the variety and abundance of options available at the breakfast buffet, highlighting the inclusion of both sweet and savory items and an assortment of international classics such as ham, salami, cheese, eggs, and bacon, with eggs made to order by the chef. Numerous reviews commend the wide selection, noting that it meets or exceeds typical Italian standards in some aspects. The opportunity to enjoy breakfast on a terrace with a stunning sea view further enhances the morning meal for several visitors.
However, there are aspects that could be improved. Some guests feel the quality is not up to the expectations of a 4-star resort, with repeated mentions of stale bread and a minimal selection of fresh fruits and vegetarian options. The coffee receives significant criticism, described as automated and unsatisfactory, with no access to espresso before 8:30 a.m. Moreover, the breakfast offerings are described by some as repetitive, lacking variety over consecutive days.
Despite these critiques, several reviews conclude that the breakfast is generally good, satisfying, and decent, providing a solid start to the day even if some enhancements in variety and quality could elevate the dining experience to match the resort's picturesque setting.
Dinner
Nestled in the scenic beauty of Castelsardo, the Resort Village offers a dining experience that combines delightful views with a mix of culinary offerings. The food is often highlighted for its good quality, with guests enjoying the convenience of abundant buffet options that cater to a variety of tastes. The dining experience is further enhanced by the opportunity to enjoy meals with picturesque views of the sea, a feature that many guests find breathtaking and memorable.
The buffet options are varied and plentiful, with dinners generally being deemed satisfactory and enjoyable, and guests particularly appreciating the unlimited self-dispensed beer and wine. While some guests have noted the dining quality doesn't consistently match the resort's four-star rating, others commend the cuisine as being of good quality, with certain dishes standing out for their excellence.
Vegetarians may find the menu slightly limited, and there are mixed reviews regarding the consistency of food quality, particularly with breakfast and the evening buffet. Although some warm dishes at the lunch and dinner buffet may not impress all diners, some guests find the meals simple but sufficient. Despite a few mentions of repetitive offerings or meals needing more variety, many guests leave satisfied, especially with dinner choices.
The presence of friendly dinner staff contributes positively to the overall dining experience. While the pizzeria provides a viable alternative, some believe it caters more to tourists and may not meet the expectations of Italian guests. Though a few reviews suggest that the meals could be more diverse with fresher ingredients, the overall sentiment leans towards a positive experience thanks to the beautiful surroundings and attentive service.
Rooms
Castelsardo Resort Village offers accommodations with captivating sea views that capture the beauty of the Sardinian coastline. Many guests found themselves delighted with the spacious and modern rooms, often highlighting spotlessness and the presence of well-equipped amenities. The blend of comfort and cleanliness seems to be a recurring theme, as rooms are consistently described as very clean and tidy, with daily housekeeping ensuring they remain pristine. Guests are particularly enamored with the sea-view balconies, terraces, and verandas, which provide unbeatable panoramic vistas and an opportunity to enjoy breathtaking sunsets.
While the view steals the show, the rooms' overall comfort level garners positive feedback, with air conditioning and modern furnishings adding to the experience. Some reviews mention issues with bed comfort and occasional noise; however, these do not overshadow the overwhelmingly positive experiences.
Castelsardo Resort Village's rooms promise not just a place to stay, but a serene space to unwind and bask in the picturesque settings of Castelsardo. With attentive and friendly staff complementing the hospitality, guests leave with fond memories of their stay, primarily dictated by the enchanting sea views visible from the coziness of their rooms.
Beds
The reviews for Castelsardo Resort Village point to a consistent challenge with the quality of the beds. Many guests found the mattresses to be uncomfortable, often describing them as hard and rigid, contributing to disruptive sleep and even morning back pain. In several instances, guests noted that the beds are formed by two single beds of differing quality, which affected comfort. Despite these issues, the basic maintenance of the beds such as the bed being made and towels changed was appreciated by some visitors. However, overall, the bedding appears to be a significant area for improvement in order to enhance the guest experience at the resort.
Cleanliness
Nestled amidst scenic landscapes, Castelsardo Resort Village presents an inviting setting with breathtaking views of the sea and the charming village of Castelsardo. Guests frequently commend the resort for its aesthetic appeal and notably well-maintained grounds, contributing to a pleasant and relaxing atmosphere. The accommodation is described as simple yet comfortable, with rooms that are regularly cleaned and spacious. The cleaning staff's friendliness further enhances the overall experience. Rooms are consistently noted for their cleanliness, with daily attention ensuring a tidy and welcoming environment.
However, some aspects of cleanliness could benefit from improvement. A few guests reported issues such as unclean plates during dinner and occasional lapses in room sanitation. The pool area, although visually appealing, draws mixed feedback concerning maintenance standards. Despite these occasional drawbacks, the diligent and friendly nature of the staff remains a highlight for many visitors, adding a warm hospitable touch to their stay. While certain areas, like the pool and catering service, may need attention, the resort's mainstay of cleanliness and aesthetic beauty significantly enhances the appeal of the destination.
Staff
At Castelsardo Resort Village, guests consistently highlight the welcoming atmosphere created by the resort's attentive and friendly staff. The reception team, including standout individuals like Maurizio and Mario, often receives praise for their helpfulness and professionalism, ensuring guests feel at ease from the moment they arrive. Multilingual abilities among staff further enhance guest experiences, facilitating smooth communication and personalized service. Guests frequently mention how the dining and entertainment teams contribute to lively and enjoyable stays, with specific entertainers like Yurdanka leaving lasting impressions with their enthusiastic performances.
Across various departments, including housekeeping and the pizzeria, staff are described as honest, kind, and accommodating. The bar and restaurant staff are particularly commended for their readiness to meet guest needs, with individuals such as Ms. Annalisa being noted for their professionalism and extreme kindness. However, there are occasional notes about less pleasant interactions, suggesting some variability in experiences, particularly with newer or less experienced team members.
Overall, the resort's commitment to providing a friendly and attentive service stands out, creating a homely and welcoming environment for travelers seeking a memorable stay.
Wi-Fi
At Castelsardo Resort Village, guests consistently point out one notable aspect: the Wi-Fi service is not complimentary. An additional charge of €2 per day, per device, is required to access the internet, which has elicited dissatisfaction among many visitors. This charge can be considered unusual for a hotel of its standing. Despite the availability of Wi-Fi, there is a general sentiment that the cost should be included in the room price, given the expectations of modern travelers. While the internet connection is described as manageable, the need to pay separately for this service stands out as a recurring theme. This aspect, coupled with charges for other amenities, may influence guests' overall perception of value during their stay.
Pool
Castelsardo Resort Village offers a pool experience that has garnered much praise from guests. The pool is consistently described as beautiful and very nice, boasting a breathtaking view of the sea, which enhances the overall ambiance. Many visitors appreciate the cleanliness and maintenance of the pool, which is methodically cleaned every day, ensuring a pleasant swimming experience. The spacious area around the pool is well-kept, featuring comfortable loungers for guests to relax and enjoy the surroundings. The fantastic design of this large, heated seawater pool is often highlighted, providing a lovely contrast between its clear waters and the expansive views of the coastline. Staff in the pool area are noted for their friendliness, further enhancing the inviting atmosphere. However, potential visitors should be aware of the limited operating hours as the pool closes early in the evening, and a club card is necessary to access the amenities. Nonetheless, the pool remains a significant highlight with its stunning vistas and excellent upkeep, making it a delightful feature of the resort.
Parking
The parking situation at Castelsardo Resort Village has received mixed feedback from guests, primarily leaning towards the negative due to the additional costs and limited availability. While some guests appreciated the proximity of parking near the reception, many others found themselves having to pay between €10 and €12 per day, which is considered quite expensive by most reviewers, especially for a hotel of this caliber. The resort's location demands access by car, yet free parking options are scarce, pushing guests to opt for paid parking. Additionally, the parking areas are sometimes distant from the accommodations, which adds to the inconvenience. Even though the hotel controls the area and parking is limited to guests, the lack of included parking amenities is a recurring point of criticism. Given the steep slopes of the surrounding area, some guests found the necessity to pay for parking unavoidable, yet impractical. Overall, while parking is available, improvements in accessibility and cost efficiency would significantly enhance the guest experience.
Family
Castelsardo Resort Village offers a mixed experience for families with children. The hotel features a friendly and attentive staff, providing a family atmosphere with a range of daily activities for both children and adults. Kids have the opportunity to enjoy various amenities designed to entertain, particularly those who speak Italian or English. However, the hotel’s location on a rocky plateau presents challenges, particularly for families with strollers or young children, as there are many stairs and no elevators or ramps. This makes accessibility difficult, rendering the resort less relaxing for those who need facilities for disabled guests or families with newborns. Despite its picturesque setting between a pleasant private beach and the reception area, the abundance of stairs could make visits strenuous for older adults and families. Additionally, there are concerns about noise levels in the evenings and limited spacing in family rooms, influencing the overall experience. While the resort shows potential for enjoyment, it may require careful consideration for those with specific mobility needs or seeking a toddler-friendly environment.
4 Star
Castelsardo Resort Village, while upheld as a four-star destination, repeatedly falls short of fulfilling guest expectations typically associated with this rating. Guests have found the food offerings to be exceptionally mediocre, presenting a selection that is limited and not up to the anticipated four-star standard. Similarly, breakfast options were criticized for their minimal and low-quality buffet. The overall cleanliness was considered inadequate as it undermines the expectation of a four-star resort experience.
There were notable service shortcomings, with management failing to regularly provide basic amenities, such as bottles of water, after the first day. The absence of complimentary Wi-Fi and the lack of warm, welcoming service further detract from the expected four-star experience. Guests also noted the inconvenience posed by the resort's structural design, requiring them to navigate multiple stairs, which is considered unsuitable for the rating.
The efficient air conditioning was one service that met expectations, but this is only a small consolation amidst other areas needing improvement. It becomes apparent that the resort's operations and offerings align more with those of a three-star property, causing guests to question the validity of its four-star standing, especially when comparing standards internationally.
Yes, Castelsardo Resort Village has pool(s) that belong to one or more of the following categories: Children's Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Castelsardo Resort Village.
No, Castelsardo Resort Village doesn't allow dogs.
Yes, parking facilities are available at Castelsardo Resort Village.
No, Castelsardo Resort Village doesn't have a gym.