5-Star HotelA luxurious beach resort situated in 19,000 m² of tropical gardens, offering a wide range of facilities.
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Summary of reviews related to the '5 Star' categoryHipotels Hipocampo Palace & Spa is a five-star hotel that boasts excellent facilities and services. Most guests were satisfied with their stay at this hotel, stating that everything was up to their expectations. Although some guests noticed that the hotel is getting old and may not meet the five-star standards at present, they still felt that the hotel and its services are praiseworthy. Guests mentioned that the food was excellent, but some felt that the spa facilities were a bit outdated for a five-star hotel. Others felt that the rooms lacked some amenities, such as a kettle. However, the hotel staff was very welcoming and accommodating and guests appreciated the modern and stylish construction of the hotel. Though there were rare complaints of guest service not coming up to par or the hospitality falling short of expected five-star standards, in general, guests felt satisfied with the hotel's overall 5-star experience.
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