Hacienda El Alcornocal
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Summary of reviewsHacienda El Alcornocal is highly praised for its strategic location, providing a tranquil retreat while remaining conveniently near the center of Castellar Nuevo. Guests appreciate the serene environment surrounded by nature and forests, making it an ideal base for excursions to both the coast and inland attractions. The hotel is also close to local restaurants, shops, historic sites and scenic spots like the Castillo de Castellar and Alcornocales Park.
The breakfast experience at Hacienda El Alcornocal is well-regarded with a variety of fresh and high-quality items such as fruits, regional products, pastries, cheeses and sausages. Guests enjoy the option of dining indoors or in the garden area, further enhanced by the friendly and attentive staff. Despite occasional crowding and limited dietary options, the breakfast remains a highlight for many.
Dinner receives mixed reviews. While the à la carte and fixed menu dinners are appreciated for their quality and value, the buffet dinners face criticism for cold food and limited variety. The pool bar food is basic and the small menu at the evening bar meal can be repetitive for those on half board. However, many guests still find the overall dining experience enjoyable.
Rooms at Hacienda El Alcornocal are consistently praised for their spaciousness, cleanliness and comfort. Guests highlight the beautifully decorated rooms, comfortable beds and exceptional bathrooms. The outdoor areas are well-maintained, contributing to a serene and scenic stay. The friendly housekeeping staff ensure that the rooms are kept spotless, adding to the overall appeal.
Cleanliness throughout the hotel is exceptional with meticulous attention to detail in maintaining pristine rooms and facilities. Guests appreciate the well-maintained green spaces, though a few noted the need for improved cleanliness in outdoor common areas and the pool.
The staff at Hacienda El Alcornocal are frequently commended for their warmth, professionalism and attentiveness. Guests feel well-cared for with personal mentions of staff members who go above and beyond to enhance the experience. This friendly and enthusiastic service creates a welcoming atmosphere throughout the hotel.
The wifi service is a mixed bag with some guests finding it adequate for basic tasks while others experience weak signals and slow speeds. Improvements in coverage and consistency are needed.
The gym is well-equipped but could benefit from more space, additional machines and better cleanliness. Despite these issues, guests appreciate the availability of this amenity.
The pool area is a pleasant and relaxing spot, though some guests mention overcrowding, limited seating and occasional cleanliness issues. Nevertheless, the pool is generally seen as a valuable feature that enhances the overall stay.
The tennis courts provide a convenient and appreciated activity for guests, despite occasional maintenance challenges and limited availability.
Families find Hacienda El Alcornocal to be an excellent destination, thanks to its spacious family rooms, family-oriented activities and welcoming environment. The large junior suite and well-maintained outdoor areas are particularly appreciated.
The beds at Hacienda El Alcornocal receive high praise for their comfort and quality with many guests describing them as exceptionally cozy and well-decorated. High-quality bedding and comfortable mattresses make for a restful night's sleep, though a few guests found the mattresses too firm.
Overall, Hacienda El Alcornocal is highly recommended for its serene location, comfortable accommodations, exceptional cleanliness, friendly staff and family-friendly amenities. Guests can look forward to a relaxing and enjoyable stay amidst the natural beauty of Andalusia.
Categories
The breakfast experience at Hacienda El Alcornocal is well-regarded with a variety of fresh and high-quality items such as fruits, regional products, pastries, cheeses and sausages. Guests enjoy the option of dining indoors or in the garden area, further enhanced by the friendly and attentive staff. Despite occasional crowding and limited dietary options, the breakfast remains a highlight for many.
Dinner receives mixed reviews. While the à la carte and fixed menu dinners are appreciated for their quality and value, the buffet dinners face criticism for cold food and limited variety. The pool bar food is basic and the small menu at the evening bar meal can be repetitive for those on half board. However, many guests still find the overall dining experience enjoyable.
Rooms at Hacienda El Alcornocal are consistently praised for their spaciousness, cleanliness and comfort. Guests highlight the beautifully decorated rooms, comfortable beds and exceptional bathrooms. The outdoor areas are well-maintained, contributing to a serene and scenic stay. The friendly housekeeping staff ensure that the rooms are kept spotless, adding to the overall appeal.
Cleanliness throughout the hotel is exceptional with meticulous attention to detail in maintaining pristine rooms and facilities. Guests appreciate the well-maintained green spaces, though a few noted the need for improved cleanliness in outdoor common areas and the pool.
The staff at Hacienda El Alcornocal are frequently commended for their warmth, professionalism and attentiveness. Guests feel well-cared for with personal mentions of staff members who go above and beyond to enhance the experience. This friendly and enthusiastic service creates a welcoming atmosphere throughout the hotel.
The wifi service is a mixed bag with some guests finding it adequate for basic tasks while others experience weak signals and slow speeds. Improvements in coverage and consistency are needed.
The gym is well-equipped but could benefit from more space, additional machines and better cleanliness. Despite these issues, guests appreciate the availability of this amenity.
The pool area is a pleasant and relaxing spot, though some guests mention overcrowding, limited seating and occasional cleanliness issues. Nevertheless, the pool is generally seen as a valuable feature that enhances the overall stay.
The tennis courts provide a convenient and appreciated activity for guests, despite occasional maintenance challenges and limited availability.
Families find Hacienda El Alcornocal to be an excellent destination, thanks to its spacious family rooms, family-oriented activities and welcoming environment. The large junior suite and well-maintained outdoor areas are particularly appreciated.
The beds at Hacienda El Alcornocal receive high praise for their comfort and quality with many guests describing them as exceptionally cozy and well-decorated. High-quality bedding and comfortable mattresses make for a restful night's sleep, though a few guests found the mattresses too firm.
Overall, Hacienda El Alcornocal is highly recommended for its serene location, comfortable accommodations, exceptional cleanliness, friendly staff and family-friendly amenities. Guests can look forward to a relaxing and enjoyable stay amidst the natural beauty of Andalusia.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Small Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
About Hacienda El Alcornocal
License: H/CA/01248
Guest Reviews
Location
The setting is described as very beautiful, surrounded by nature and forests, giving guests an opportunity to disconnect and enjoy the peaceful ambiance. The hotel’s location allows easy access to local restaurants and shops within walking distance, while still offering a quiet retreat away from the hustle and bustle.
Additionally, the Hacienda is well-equipped with excellent facilities including free parking, a nice pool and spacious rooms with countryside views. Guests found the environment and general area to be quite green and perfect for nature tourism, cycling and hiking. It is also conveniently close to various historic and picturesque sites such as the Castillo de Castellar and Alcornocales Park.
Overall, Hacienda El Alcornocal is highly praised for its strategic and ideal location, offering both comfort and proximity to key attractions, while ensuring a peaceful stay amidst nature.
Breakfast
The breakfast is also considered very delicious and balanced, allowing guests to stay full until dinner without overeating. It offers both indoor and outdoor seating and the option to have breakfast in the garden area is noted as an added charm. The attentive and friendly staff further enhance the breakfast experience.
However, the breakfast service does face some criticisms. During peak hours, the space can become crowded, leading to long queues, difficulty finding tables and delays in replenishing food items. The schedule, running from 8:30 to 10:30, is perceived as short by some guests, who also noted the limited availability of gluten-free and vegan options. On occasion, the breakfast lounge has been described as chaotic and lacking in cleanliness.
Despite these drawbacks, the breakfast at Hacienda El Alcornocal is generally seen as exceptional with many guests finding it to be a highlight of their stay. The positive reviews outweigh the negatives, indicating that the breakfast service is a solid reason to consider this hotel.
Dinner
However, the buffet dinners often fall short with criticisms regarding cold food, limited variety and a generally scarce selection. The food at the pool bar is noted to be basic, while the evening meal in the bar, though of good quality, suffers from a small menu. Issues with dinner service are also pointed out, including untrained staff and occasional logistical challenges such as waiting for seating.
Additionally, for those on half board, the experience can be repetitive and lacks variety, which can become tedious over several days. Despite these shortcomings, many guests still find the dinner enjoyable and commend the overall dining experience. Yet, it’s clear that there’s room for improvement to meet all expectations consistently.
Rooms
Guests frequently highlight the bathrooms, describing them as large and exceptional, often matching the grandeur and utility of the bedrooms. The soundproofing generally seems adequate, contributing to a tranquil stay, though occasional lapses are mentioned. The air conditioning works effectively, ensuring a comfortable room temperature.
The overall ambiance of the rooms is enhanced by thoughtful touches such as functional yet elegant furniture and relaxing ambient music. The charm extends to the well-kept outdoor areas, promising guests a serene and scenic experience right from their windows or balconies.
The attention from the housekeeping staff ensures that the rooms are kept clean daily, further supported by the friendly and welcoming attitude of the overall team at the hacienda. For those seeking a bit more luxury, options like the junior suite or premium rooms add extra layers of comfort and space, making the stay all the more enjoyable.
In summary, the rooms at Hacienda El Alcornocal stand out for their spaciousness, cleanliness and comfort, making them an appealing choice for travelers seeking a serene and well-maintained retreat.
Beds
However, there are a few critiques concerning the firmness of the mattresses. Some guests found the beds to be excessively hard, describing them as rigid, rock solid and too firm. Despite these occasional complaints, the general consensus leans heavily towards satisfaction with many guests noting the excellent quality of their sleep during their stay.
Overall, while a small subset of guests experienced discomfort due to mattress firmness, the majority praised the comfort, size and cleanliness of the beds at Hacienda El Alcornocal.
Cleanliness
While the vast majority of reviews highlight the hotel's exceptional standards of cleanliness, a few noted areas for improvement, such as the cleanliness of the outdoor common areas and the pool, which some found neglected. Despite these minor issues, the overall consensus is overwhelmingly positive. The combination of a tranquil environment and unparalleled cleanliness makes Hacienda El Alcornocal a highly recommendable choice for travelers seeking a peaceful and tidy retreat.
Staff
Cleanliness is also a standout feature with meticulous housekeeping ensuring that rooms and common areas are impeccably maintained. Guests feel well-cared for from check-in to check-out, appreciating the attentive and thoughtful service. The hotel's personnel, including waiters like Marina and Sandra, go above and beyond to enhance the guest experience, contributing to a family-like atmosphere.
The combination of exceptional service, friendly staff and beautifully maintained facilities makes Hacienda El Alcornocal a highly recommended destination. The staff's hospitality, enthusiasm and attention to detail create a memorable and enjoyable stay for all visitors.
Wi-Fi
However, many visitors encountered significant issues with the wifi during their stay. Common complaints include weak and inefficient connections, difficulty accessing the wifi and poor reception in the rooms. Some guests mentioned that the wifi coverage was inadequate with the signal cutting in and out frequently and the internet being very slow overall. Despite these drawbacks, some managed to find the wifi adequate for basic tasks, although expecting high-speed or stable internet may lead to disappointment.
Gym
Pool
Tennis
Family
The hotel receives high marks for its welcoming environment and superb service. The generous portions served at dinner are appreciated by guests, adding culinary satisfaction to their stay. The efficiency of check-in and the upkeep of amenities, including a very clean swimming pool, contribute to a hassle-free experience.
One of the key highlights includes the possibility to enjoy a variety of family activities and unwind in harmony. The large junior suite, particularly with its expansive bathroom, provides ample space for family members to spread out and relax.
Located conveniently, the hotel offers a well-maintained village atmosphere and picturesque views, making it a pleasurable spot for both couples with children and larger family groups. The garden area and outdoor patio are perfect for creating memorable moments with loved ones.
For families in search of an enjoyable and harmonious retreat with a wide array of activities for all ages, Hacienda El Alcornocal is highly recommended.
4 Star
On the positive side, the facilities are generally described as satisfactory and visitors found the atmosphere comfortable and the value exceptional. The food was praised for its quality, though some felt it was rather plain. Despite the presence of amenities, certain guests highlighted the necessity of having a car to fully enjoy the location.
Some elements such as the TV and aspects of cleanliness fell short with specific mentions of noisy, small, old-fashioned televisions and areas that felt unclean. Additionally, the closure of the cafeteria and the incomprehensibility of certain services raised eyebrows among several reviewers.
Overall, while Hacienda El Alcornocal has its merits, it seems to struggle to live up to its four-star billing, leaving guests with an experience that varies in satisfaction.
Business
Guests appreciate the four-star respectability of the amenities, highlighting the good value and overall comfort provided during their stay. The facilities are well-conditioned and maintained and the environment is noted for being a quiet, peaceful place—perfect for getting work done or disconnecting from the hustle and bustle.
Despite some issues, the location of Hacienda El Alcornocal is ideal, being in close proximity to various amenities, adding to its appeal for both business and leisure. The quality of service and the calming atmosphere contribute to making it an excellent place for business-oriented travelers.
Accessible
It's clear that accessibility is a priority at Hacienda El Alcornocal. Guests have highlighted the presence of well-organized routes and a very accessible location overall. Accessible room features make it a comfortable stay and clean surroundings are readily accessible. Additionally, lifeguards on duty ensure the pool area is safe for all.
Despite its peaceful location being away from the city, which some found difficult to reach, the consensus from guests was that the effort is rewarded with an exceptionally accessible and welcoming place. The friendly staff and organized facilities further add to Hacienda El Alcornocal’s charm as a hospitable destination for all.
Outdoor Pool
However, there are some areas for improvement. The pool area features a limited number of chairs and sun loungers, which can be insufficient for peak times. Additionally, despite the overall cleanliness, there have been occasional lapses in daily maintenance with some guests noting dirty or mossy water at times.
The tranquil pool area, surrounded by a lovely garden, adds to the serene atmosphere of the hotel. These small but crucial details about seating and daily pool cleaning are worth considering for a fully comfortable experience. Overall, the pool remains a high-quality, delightful feature for a relaxing stay at Hacienda El Alcornocal.
Honeymoon
Romantic
The hotel offers a variety of couples activities, ensuring that there are plenty of options to explore together. Many visitors appreciated the balconies overlooking scenic views, adding to the overall romantic experience. The hotel maintains an air of isolation, providing a sense of escape which many couples find alluring.
Excellent service and a cute, comfortable setting further enhance the stay, making it a likely candidate for one of the best romantic destinations. Perfect for resting and disconnecting, Hacienda El Alcornocal delivers precisely what couples are seeking for a peaceful, romantic retreat.
Yes, Hacienda El Alcornocal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hacienda El Alcornocal.
No, Hacienda El Alcornocal doesn't allow dogs.
No, parking facilities aren't available at Hacienda El Alcornocal.
Yes, Hacienda El Alcornocal has a gym.
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