4-Star HotelSummary of reviews related to the '4 Star' categoryNovotel Torino Corso Giulio Cesare is presented as a 4-star hotel, yet many guests feel that the establishment falls short of this classification. Reviewers commonly highlight the outdated nature of the hotel, noting that the facilities appear worn and neglected. The rooms have reportedly old furnishings, including lightweight folding beds that lack comfort, and small prefab bathrooms that seem more suited to ships than to a 4-star hotel in Italy. The hotel environment further disappoints with gray carpets and blocked windows contributing to an unwelcome interior atmosphere.
In terms of food offerings, dinner services have not met expectations, especially during colder months when guests anticipate warm meals. Instead, the menu leans towards cold dishes like pasta with cream and ham, which may not suit every palate. Breakfast is noted to be satisfactory, but it's overshadowed by generally negative feedback on other culinary services.
Despite these reservations, some guests acknowledge that the staff and personnel maintain a level of service befitting a 4-star hotel, though the hotel is perceived as understaffed. The quality-price ratio is found lacking, with the hotel being considered expensive when compared to other facilities in Turin. Overall, while the hotel maintains its 4-star rating, guest experiences suggest a need for updates and improvements to truly reflect this status.
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