Novotel Caserta Sud
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Summary of reviewsNovotel Caserta Sud is well-regarded for its prime location, particularly for those traveling by car. Positioned near the A1 Caserta sud exit and major highways, it offers convenient access to the Royal Palace of Caserta, La Reggia outlet and nearby cities like Naples. The hotel provides reserved and guarded parking, essential for peace of mind, especially for late-night arrivals from Naples airport. While the surroundings may not be the most scenic or pedestrian-friendly, the strategic location makes it an excellent hub for tourists and business travelers seeking easy motorway connectivity to local and regional destinations.
The hotel’s breakfast is frequently praised for its quality and variety, featuring a broad selection of sweet and savory options, including local pastries like sfogliatelle. Despite minor issues with stock management and occasional additional charges, guests appreciate the ample and delicious offerings that cater to diverse dietary needs, marking it as a strong start to their day.
Dinner at the hotel's restaurant often receives high marks for its value, quality and the professionalism of the staff. The meals are generally well-cooked and tasty, although some guests suggest an updated menu with more choices. Poolside dining is a pleasant addition, though there have been occasional reports of unexpected closures.
The rooms are described as modern, spacious and well-furnished, catering to a comfortable stay. Highlights include newly renovated accommodations, soundproofing and comfortable beds. However, cleanliness can be inconsistent with reports of dirty carpets and poorly maintained common areas. There is also feedback regarding some rooms and parts of the hotel feeling outdated.
Staff at Novotel Caserta Sud are consistently commended for their friendliness, professionalism and attentiveness, contributing significantly to the overall positive experience of guests. Specific acknowledgments often highlight the excellent service at the front desk and in the dining areas.
The hotel’s pool is a standout feature for many, often noted for its cleanliness and tranquil ambiance. Despite occasional closures, it enhances the overall guest experience with its serene and cozy environment. Parking facilities are another major advantage, offering secure, video-monitored options that are ample and convenient, adding to the hotel's value, particularly for those traveling by car.
Novotel Caserta Sud is family-friendly, featuring dedicated play areas and thoughtful amenities for children, such as small drawing sets and comfortable family suites. Although some guests report discomfort with additional cribs, the hotel remains a favorable choice for family vacations.
Beds at the hotel receive high recommendations for their comfort with many guests highlighting the supportive and inviting mattresses that ensure restful sleep. Opinions on the pillows are mixed with some guests finding them less satisfactory.
While opinions on the hotel's four-star rating vary with some guests feeling it falls short in certain aspects, the service and facilities generally maintain a high standard typical of the Novotel brand.
For business travelers, Novotel Caserta Sud offers a modern, professional environment with ideal amenities and a strategic location. The proximity to highways and the Royal Palace of Caserta, combined with functional amenities, makes it a reliable and convenient choice for those traveling for work, providing a balance between business and leisure.
Overall, Novotel Caserta Sud presents a practical and well-appointed option for a variety of travelers with particular strengths in location, service and comfort.
Categories
The hotel’s breakfast is frequently praised for its quality and variety, featuring a broad selection of sweet and savory options, including local pastries like sfogliatelle. Despite minor issues with stock management and occasional additional charges, guests appreciate the ample and delicious offerings that cater to diverse dietary needs, marking it as a strong start to their day.
Dinner at the hotel's restaurant often receives high marks for its value, quality and the professionalism of the staff. The meals are generally well-cooked and tasty, although some guests suggest an updated menu with more choices. Poolside dining is a pleasant addition, though there have been occasional reports of unexpected closures.
The rooms are described as modern, spacious and well-furnished, catering to a comfortable stay. Highlights include newly renovated accommodations, soundproofing and comfortable beds. However, cleanliness can be inconsistent with reports of dirty carpets and poorly maintained common areas. There is also feedback regarding some rooms and parts of the hotel feeling outdated.
Staff at Novotel Caserta Sud are consistently commended for their friendliness, professionalism and attentiveness, contributing significantly to the overall positive experience of guests. Specific acknowledgments often highlight the excellent service at the front desk and in the dining areas.
The hotel’s pool is a standout feature for many, often noted for its cleanliness and tranquil ambiance. Despite occasional closures, it enhances the overall guest experience with its serene and cozy environment. Parking facilities are another major advantage, offering secure, video-monitored options that are ample and convenient, adding to the hotel's value, particularly for those traveling by car.
Novotel Caserta Sud is family-friendly, featuring dedicated play areas and thoughtful amenities for children, such as small drawing sets and comfortable family suites. Although some guests report discomfort with additional cribs, the hotel remains a favorable choice for family vacations.
Beds at the hotel receive high recommendations for their comfort with many guests highlighting the supportive and inviting mattresses that ensure restful sleep. Opinions on the pillows are mixed with some guests finding them less satisfactory.
While opinions on the hotel's four-star rating vary with some guests feeling it falls short in certain aspects, the service and facilities generally maintain a high standard typical of the Novotel brand.
For business travelers, Novotel Caserta Sud offers a modern, professional environment with ideal amenities and a strategic location. The proximity to highways and the Royal Palace of Caserta, combined with functional amenities, makes it a reliable and convenient choice for those traveling for work, providing a balance between business and leisure.
Overall, Novotel Caserta Sud presents a practical and well-appointed option for a variety of travelers with particular strengths in location, service and comfort.
Family Friendly Hotel
This hotel offers a family-friendly environment that ensures a pleasant stay for both parents and children. Guests have appreciated the convenient play area, which provides a designated space for kids to have fun. It offers terrific value for family vacations, with amenities that cater specifically to families, including family suites designed for little children.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. This pet-friendly policy ensures that guests can bring their beloved companions along, making it a convenient choice for travelers. The hotel's amenities cater to both human and animal guests.
Hotel with Swimming Pool
The hotel has a well-maintained pool that is noted for its cleanliness. The pool and surrounding area offer a peaceful and cozy atmosphere, making it a pleasant spot to relax.
Outdoor Pool
Business Hotel
The hotel has a business center with meeting rooms and a restaurant. It is strategically located near the motorway, making it ideal for business stays. It offers bright spaces and rooms equipped with comforts.
Hotel with Parking
This hotel has parking available. This is a practical consideration for guests driving into Caserta, especially those planning day trips around the area.
Accessible Hotel
This hotel is listed as a best accessible hotel and provides wheelchair accessibility throughout, including accessible accommodation rooms. Specific features mentioned are emergency cords and grab rails in bathrooms, lower sinks, and higher toilets. Accessible parking, registration desk, public washroom, and meeting spaces are also available.
4-Star Hotel
This hotel offers an outdoor pool, a fitness center, and a restaurant. It provides comfortable accommodation for travelers. It is conveniently located for accessing nearby attractions.
Hotel with Outdoor Pool
This hotel includes a well-maintained and clean outdoor pool. The property's efficient service and proximity to major routes make it a convenient choice.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
About Novotel Caserta Sud
License: 15061013ALB0001, IT061013A198O34BOV
Guest Reviews
Location
Strategically positioned, this hotel also offers a reserved and guarded parking area, ensuring peace of mind for visitors. For those arriving late at night from Naples airport, the location is particularly welcoming, providing a hassle-free stay. Despite being a bit peripheral and in a bustling area, its proximity to significant historical and cultural sites along with good motorway connectivity makes it a strong choice for both tourists and business travelers.
Guests regularly highlight the ease of reaching both local and regional destinations from the hotel. Although the immediate urban context may not be the most picturesque or pedestrian-friendly, the convenient positioning next to major transport routes stands out as a significant advantage. Whether aiming to visit the Royal Palace, explore neighboring cities or attend to business engagements, Novotel Caserta Sud presents a well-placed and practical option for a variety of travel needs.
Breakfast
However, there are mentions of areas for improvement. Some reviews note occasional shortages of popular items like croissants well before the service ends, indicating a need for better stock management. There are also a few criticisms about limited options and some products requiring extra payment. Despite these minor setbacks, the overall sentiment remains positive with many guests praising the breakfast's variety, taste and the excellent service provided by the staff.
Dinner
Rooms
Comfort is a recurrent theme with multiple reviews noting comfortable beds and soundproof accommodations that contribute to a restful experience. The bathrooms are often praised for being beautiful and clean, although a few guests suggested that the bathroom size could use improvement.
Despite the many positive remarks, some guests mentioned issues with cleanliness, particularly noting dirty carpets and common spaces. A few reviews pointed out that parts of the hotel and certain rooms felt outdated and some guests experienced specific issues like trouble opening the room door or uncomfortable additional cribs for children.
Overall, while the hotel offers modern and comfortable accommodations with spacious and well-renovated rooms appreciated by many, it appears there are occasional inconsistencies in cleanliness and maintenance that could affect the guest experience.
Beds
While the mattresses and beds generally receive high marks, opinions on the pillows are mixed. Some guests find the pillows terrifying or unacceptable and concerns about thin or uncomfortable pillows are noted. Additionally, there's feedback about the crib not being comfortable. Despite these remarks, the overall sentiment about the sleeping experience at the hotel remains positive, highlighting the comfortable and cozy beds as a standout feature.
Cleanliness
However, there are significant mentions of areas needing improvement. Some guests encountered poorly cleaned showers, rooms that were not 100% clean and adjustments needed in the showers. Criticisms include dirty carpets, windows and some neglected, greasy surfaces. A few reviewers found the overall structure to be very dirty and mentioned the presence of lots of dust and stains on various surfaces. Some see an urgent need for maintenance and renovation.
Ultimately, while many guests are satisfied by the hotel's cleanliness and modern ambiance, there is a clear need for consistent upkeep and attention to certain areas to ensure a uniformly positive experience.
Staff
Guests also laud the warmth and cordiality of the dining room and restaurant staff, who contribute significantly to a welcoming and enjoyable atmosphere. Particular acknowledgments have been made to some members, such as Lino and Rosaria, serving breakfast with exceptional enthusiasm and care.
Overall, the staff at Novotel Caserta Sud is consistently recognized for their impeccable service, marked by kindness, courteousness and a highly professional demeanor. This dedication to guest satisfaction makes the hotel stay notably pleasant and memorable.
Pool
Parking
The parking area is described as ample, spacious and convenient, making it easy for guests arriving by car. Several reviews highlight the convenience of the hotel's location, being close to the highway and the availability of indoor and covered parking options. For those looking for good value, the inclusion of free parking in the room price is an added bonus.
Given the reserved and dedicated parking spaces, visitors find the parking situation at Novotel Caserta Sud both practical and reliable, ensuring a hassle-free experience during their stay.
Family
4 Star
Business
Guests consistently note that the hotel is comfortable and perfectly suited for business travel with many appreciating the professional atmosphere and functional amenities. The suites around the front desk provide an additional layer of convenience and accessibility. For those visiting the Royal Palace of Caserta, the hotel offers a good balance between business and leisure.
Moreover, the hotel is favorably situated for work in Capodrise and features one of the best parking lots for business trips, enhancing overall convenience. While the rooms may exude an anonymous business-style aesthetic, they serve their purpose well for short business stays. On the whole, Novotel Caserta Sud stands out as a reliable and practical choice for business travelers.
Yes, Novotel Caserta Sud has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Caserta Sud.
Yes, Novotel Caserta Sud welcomes dogs.
Yes, parking facilities are available at Novotel Caserta Sud.
Yes, Novotel Caserta Sud has a gym.
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