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Summary of reviewsHotel Ristorante Cervo Malpensa is praised for its exceptional location, conveniently situated near Milan's Malpensa Airport, making it an ideal choice for travelers with early or late flights. Guests appreciate the proximity to both Terminal 1 and Terminal 2, along with the free shuttle service and ample on-site parking. The hotel environment is warm and welcoming, notably due to the attentive service from its family-run management, whose hospitality is frequently lauded.
The dining experience at the hotel is a highlight for many guests. The restaurant offers a delightful array of Italian cuisine, with dishes described as home-cooked, delicious, and reasonably priced. Although the menu is somewhat limited, the quality of food, particularly the pizza and lasagna, receives positive remarks. The restaurant, despite its simple setting and early closing time, caters well to the needs of travelers seeking meals without venturing far.
Rooms at the hotel provide clean and functional accommodations, suitable for short stays. While some guests find the rooms comfortable, others note the need for updates, particularly in terms of decor and facilities. Cleanliness remains a strong point, with rooms and common areas consistently maintained to high standards. However, issues such as inconsistent air conditioning and temperature control have been mentioned. The beds offer a mixed experience, with some guests finding them comfortable while others note issues with firmness and size.
The hotel's staff is a standout feature, earning high praise for their friendliness, professionalism, and dedication to guest satisfaction. The reception staff is noted for their helpful nature, often going above and beyond to accommodate guests' needs, including arranging transport and extending reception hours.
While the hotel provides free WiFi, connectivity issues, particularly in rooms, are a common concern. The WiFi is more reliable in common areas, which might affect guests requiring consistent internet access. Despite this, the hotel's practical offerings, paired with its strategic location, make it a recommended choice for travelers prioritizing convenience near Malpensa Airport. Overall, Hotel Ristorante Cervo Malpensa provides a reliable and welcoming experience, although some aspects may not meet the expectations of those seeking more luxurious accommodations.
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