DownTown Hotel By New Art
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Summary of reviewsDownTown Hotel By New Art in Casablanca's Maarif district receives glowing reviews for its prime location, modern facilities, and exceptional service. Its strategic placement allows guests easy access to a variety of cultural attractions, shopping centers, and eateries, and the lively yet secure neighborhood adds to its appeal as a versatile base for exploring the city.
The rooms are consistently praised for their spaciousness and modern design, offering a high level of comfort with separate living areas and kitchenettes. Guests appreciate the quiet and well-soundproofed environment, complemented by impeccably clean facilities and thoughtful amenities. The comfortable, large beds are a notable feature, contributing to a restful stay despite minor issues related to bed linens.
While breakfast offers a variety of good quality options, there is room for improvement in areas such as coffee quality and breakfast service speed. The absence of an in-house dining option might seem inconvenient to some, as breakfast typically involves nearby cafés or in-suite service.
The staff is a standout aspect, known for their exceptional hospitality and warm demeanor. Guests frequently commend individual staff members for their professionalism and attentiveness, which enhance the overall welcoming atmosphere. The team's dedication to surpassing expectations, whether through room upgrades or local advice, ensures a pleasant experience for all visitors.
Although the hotel lacks traditional amenities like a lobby, pool, or restaurant, its value is notably high due to the level of service and location. As a four-star establishment, it caters well to both business and leisure travelers, with room service exceeding international standards. Despite minor areas for potential improvement, DownTown Hotel By New Art remains a favored choice for its excellent service and convenient location.
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The rooms are consistently praised for their spaciousness and modern design, offering a high level of comfort with separate living areas and kitchenettes. Guests appreciate the quiet and well-soundproofed environment, complemented by impeccably clean facilities and thoughtful amenities. The comfortable, large beds are a notable feature, contributing to a restful stay despite minor issues related to bed linens.
While breakfast offers a variety of good quality options, there is room for improvement in areas such as coffee quality and breakfast service speed. The absence of an in-house dining option might seem inconvenient to some, as breakfast typically involves nearby cafés or in-suite service.
The staff is a standout aspect, known for their exceptional hospitality and warm demeanor. Guests frequently commend individual staff members for their professionalism and attentiveness, which enhance the overall welcoming atmosphere. The team's dedication to surpassing expectations, whether through room upgrades or local advice, ensures a pleasant experience for all visitors.
Although the hotel lacks traditional amenities like a lobby, pool, or restaurant, its value is notably high due to the level of service and location. As a four-star establishment, it caters well to both business and leisure travelers, with room service exceeding international standards. Despite minor areas for potential improvement, DownTown Hotel By New Art remains a favored choice for its excellent service and convenient location.
Hotel with Free Wi-Fi
The DownTown Hotel By New Art is recognized for providing free Wi-Fi. It ensures guests can stay connected for both work and leisure during their visit.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
4-Star Hotel
Guest Reviews
Located in the vibrant heart of Casablanca's Maârif district, the DownTown Hotel By New Art stands out for its exceptional location. This modern establishment offers easy access to an array of restaurants, shops, and cultural attractions, making it an ideal choice for both short stopovers and extended stays. Guests consistently praise the hotel for its proximity to the city's most important sites, including shopping centers, the beach, and the impressive Hasan II Mosque. The surrounding neighborhood is both lively and secure, allowing visitors to explore with peace of mind. The hotel itself features spacious, newly renovated rooms that blend modern comfort with a clean, tranquil environment. The staff's friendly and helpful demeanor further enhances the experience. Overall, the DownTown Hotel By New Art serves as a convenient and comfortable base for discovering all that Casablanca has to offer, while offering excellent value for money.
The breakfast experience at DownTown Hotel By New Art is a diverse mix of opinions from guests. Many appreciated the excellent breakfast, highlighting a great variety and describing it as plentiful, good, and indulgent. The option of enjoying fresh fruit delivered daily adds a delightful touch to their mornings. The breakfast staff is often praised for their lovely demeanor, contributing positively to the overall experience.
However, several guests noted areas for improvement, particularly in the quality of coffee, orange juice, and msemen, with some describing them as needing enhancement. The temperature and dryness of msemen were also mentioned as points that detract from the experience. For some, the expectation of a faster breakfast service was unmet.
Additionally, there is no traditional breakfast room; breakfast is typically served in the guest's suite or at a nearby café, which some guests found inconvenient. Some even pointed out the absence of an in-house dining option for breakfast, which could enhance the overall comfort for those preferring a more private or leisurely dining experience. It's worth noting that breakfast is not included in the room price, which could be a consideration for prospective guests, particularly since the price includes a mixture of hot and cold local dishes.
The DownTown Hotel By New Art in the Maarif center offers an impressive accommodation experience with its generous and well-appointed rooms. Guests consistently highlight the spaciousness, noting that many rooms resemble small apartments featuring separate living and sleeping areas, as well as kitchenettes. The hotel’s modern style pairs with a high standard of cleanliness, creating a comfortable and appealing environment. Many reviews mention how quiet and well soundproofed the rooms are, enhancing the overall comfort. The amenities are thoroughly appreciated, and the thoughtful design details contribute to the satisfaction of visitors. In addition, the hotel boasts an excellent location with convenient access to local eateries and attractions, making it a prime choice for travelers seeking a blend of comfort and convenience. The helpful staff and overall quality of the accommodations leave a lasting impression, making this hotel a favorable option for those visiting the area.
Visitors to DownTown Hotel By New Art frequently praise the exceptionally comfortable beds, noting them as large, dreamy, and conducive to a restful night's sleep. Guests repeatedly highlight the overall comfort and spaciousness of the double beds, making them a standout feature in the hotel rooms. Although some mention concerns about the stiffness of the bed sheets and isolated cases of unclean fitted sheets, the general consensus leans towards satisfaction with the quality and comfort of the bedding provided. The combination of clean rooms and inviting beds contributes to a pleasant stay for travelers seeking a good night's rest.
The DownTown Hotel By New Art receives high praise for its outstanding cleanliness, which many guests have noted as a standout feature. The rooms are described as spacious and impeccably clean, often exceeding expectations set by online photos. Visitors commend the hotel for its modern, clean, and well-maintained facilities, including the linens, shower rooms, and common areas. Despite some mentions of cleaning services occurring later in the day, the general sentiment is that the attention to detail in maintaining cleanliness is superior. Moreover, the hotel offers a quiet and comfortable environment with nice amenities, enhancing the overall guest experience. The helpful and friendly staff contribute to the positive atmosphere, offering assistance with local information and services. Overall, the DownTown Hotel By New Art impresses with its dedication to cleanliness and comfort, making it a desirable choice for travelers.
At DownTown Hotel By New Art, the staff consistently receive high praise from guests for their exceptional service and warm hospitality. Visitors frequently highlight the warm welcome they receive from the friendly and helpful reception team, who are noted for being both courteous and professional. The attentiveness and cheerful demeanor of the staff are often emphasized, making guests feel at ease and comfortable during their stay. Special mentions are made of individual staff members like Mr. Amine, Sister Fatima, Soukaina, Sahar, and Amal, who contribute significantly to the hotel's inviting atmosphere by offering respect, discretion, and attentiveness.
The staff's willingness to go above and beyond, from upgrading rooms to assisting with navigation and providing local advice, ensures a pleasant experience for all guests. Their excellent customer service is complemented by their friendliness, kindness, and sincerity, earning them heartfelt thanks and commendations from satisfied patrons. Whether it's providing helpful information or ensuring that the premises remain spotless, the staff at DownTown Hotel By New Art consistently deliver a level of service that leaves a memorable impression on its visitors.
DownTown Hotel By New Art offers a compelling experience for travelers seeking excellent service within the vibrant downtown area. Guests frequently commend the hotel for its room service, which meets high international standards, marked by notable friendliness. The hotel's modern design is particularly appealing to business travelers, although it also caters to leisure visitors with its clean and spacious rooms. Despite being a 4-star establishment, some visitors feel that certain basic amenities could be enhanced, such as more adequate towel provision. While the absence of a typical lobby, pool, or restaurant may leave some wanting, the hotel's value and location remain highly praised. Overall, DownTown Hotel By New Art provides a satisfactory experience with room for improvement in some areas.
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Location
Breakfast
However, several guests noted areas for improvement, particularly in the quality of coffee, orange juice, and msemen, with some describing them as needing enhancement. The temperature and dryness of msemen were also mentioned as points that detract from the experience. For some, the expectation of a faster breakfast service was unmet.
Additionally, there is no traditional breakfast room; breakfast is typically served in the guest's suite or at a nearby café, which some guests found inconvenient. Some even pointed out the absence of an in-house dining option for breakfast, which could enhance the overall comfort for those preferring a more private or leisurely dining experience. It's worth noting that breakfast is not included in the room price, which could be a consideration for prospective guests, particularly since the price includes a mixture of hot and cold local dishes.
Rooms
Beds
Cleanliness
Staff
The staff's willingness to go above and beyond, from upgrading rooms to assisting with navigation and providing local advice, ensures a pleasant experience for all guests. Their excellent customer service is complemented by their friendliness, kindness, and sincerity, earning them heartfelt thanks and commendations from satisfied patrons. Whether it's providing helpful information or ensuring that the premises remain spotless, the staff at DownTown Hotel By New Art consistently deliver a level of service that leaves a memorable impression on its visitors.
4 Star
No, DownTown Hotel By New Art doesn't have any pool.
No, a spa isn't available at DownTown Hotel By New Art.
No, DownTown Hotel By New Art doesn't allow dogs.
No, parking facilities aren't available at DownTown Hotel By New Art.
No, DownTown Hotel By New Art doesn't have a gym.
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