Hotel Village Premium Caruaru

Caruaru -8.30167400, -35.98114200 , Rodovia Br 232, Km 135 - Petrópolis (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Village Premium Caruaru garners significant praise for its strategic location, making it an ideal choice for travelers needing easy access to BR-232, the city center and popular destinations like the sulanca fair and the city mall. Guests find the convenience of its position, despite some highway noise, outweighs the minor disturbances. The peaceful surroundings and good infrastructure contribute to a positive overall experience.

The standout feature of Hotel Village Premium Caruaru is its exceptional breakfast service. Guests frequently commend the extensive variety and high quality of food offered, including regional specialties. The charming, pleasant dining environment is further enhanced by the friendly and courteous service, making breakfast a delightful start to the day.

Dinner experiences are more mixed. While the food quality is praised with a special nod to the regional menu and excellent service from staff like Mr. Didi, the overpriced dishes and limited menu options leave some guests wanting more variety. Service speed and restaurant operating hours are also areas needing improvement.

When it comes to room accommodations, the feedback is mixed. Guests appreciate the spacious, comfortable and clean rooms, though there are mentions of musty odors, outdated furnishings and occasional issues with air conditioning and bathroom facilities. Despite these drawbacks, the beds are generally found to be comfortable and the overall cleanliness and substantial breakfast offerings add to the positive aspects.

Cleanliness is a strong point for the hotel with guests frequently highlighting the spotless condition of rooms, bathrooms and common areas. Even so, some rooms and facilities show signs of wear and occasional lapses in maintenance. The diligent cleaning staff receives commendations for maintaining high standards of hygiene.

The staff at Hotel Village Premium Caruaru stands out for their exceptional service. Guests consistently praise the courteous, friendly and attentive team members, including standout employees like Aldo, Jajá, Didi, Mr. Frank and Emerson. The hospitality and prompt service make a lasting impression, though there are occasional reports of inconsistent service.

Wi-Fi service receives mixed reviews. While the general areas offer good coverage and reliable internet access, the Wi-Fi in individual rooms often falls short with frequent complaints about weak signals and connectivity issues. This presents a challenge, particularly for business travelers needing reliable in-room internet.

The gym facilities at the hotel need substantial improvement. The outdated and poorly maintained equipment, along with an uncomfortable workout environment, do not live up to the expectations set by the hotel's promotional materials.

The pool area, however, is frequently praised as a wonderful leisure spot. Clean and well-maintained pools, comfortable sun loungers and a pleasant atmosphere make for an inviting space. Though there are occasional concerns about cleanliness and maintenance, the pool generally adds a positive dimension to guests' stay.

Parking is a notable drawback with the limited and tight parking spaces frequently mentioned as insufficient. Guests often need to resort to street parking, which is less convenient and secure.

For families, Hotel Village Premium Caruaru is a solid choice, offering a friendly and welcoming environment. Children enjoy their stay and the breakfast is a standout feature. However, safety concerns around the pool area and occasional issues with room assignments are areas to be aware of.

In summary, Hotel Village Premium Caruaru offers a well-rounded experience with its strategic location, exceptional breakfast, friendly staff and clean accommodations, despite some areas needing improvement like dinner service, gym facilities, parking and room Wi-Fi connectivity.
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Family Friendly Hotel
This hotel offers spacious accommodations with air conditioning, free Wi-Fi, a pool, a gym, and a restaurant. Families will appreciate the friendly environment and the exceptional breakfast. It also offers child care, a hot tub, and a game room.

Hotel with Swimming Pool
This hotel offers spacious accommodations with air conditioning and features a pool, gym, and restaurant on site. It is also conveniently located near Caruaru's Commercial Centre and Alto de Moura Crafts district.

  Outdoor Pool  


Hotel with Parking
As a hotel, Hotel Village Premium Caruaru is expected to provide parking facilities for its guests, enhancing their convenience.

Hotel with Outdoor Pool
This 4-star hotel provides an outdoor swimming pool, fitness center, and restaurant on site. It also has a hot tub and offers a children's pool and a spa tub. The pool area is described as inviting.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Guest Reviews
8.5
Very Good
Location
Hotel Village Premium Caruaru boasts an enviable location, making it a popular choice among travelers. Guests frequently highlight its excellent positioning along BR-232, which offers easy access to the city center and nearby destinations like Recife. This strategic location is particularly convenient for those passing through Caruaru or visiting for work. The hotel's proximity to key areas such as the sulanca fair and the city mall also adds to its appeal.

Despite being situated on a busy highway, which can result in some noise from passing vehicles, guests find the accessibility and convenience of the location to outweigh this minor inconvenience. Additionally, the hotel is complemented by the kindness of the staff, cleanliness and an impressive breakfast - often described as the best in town.

Perfect for travelers and those needing quick access to the main road, Hotel Village Premium Caruaru offers a practical base with well-located accommodations, balancing ease of travel with comfort. While it may be slightly distant from the city center, the surrounding peaceful environment and good infrastructure ensure a positive stay.

Breakfast
Hotel Village Premium Caruaru boasts an exceptional breakfast experience that has garnered high praise from its guests. The breakfast is frequently described as excellent, varied and perfect with numerous options that cater to different tastes. Guests particularly appreciate the inclusion of regional foods, which adds a local flair to the meal.

The staff is repeatedly commended for their friendliness and courteous service during breakfast, enhancing the overall dining experience. The breakfast environment is charming and pleasant, offering both indoor and outdoor seating options. The variety and quality of food are highlighted with many noting the abundance of options including fruits, juices, milk, coffee, breads, cakes, pies and freshly made tapioca.

Several guests have labeled the breakfast as the best they have ever had, emphasizing its completeness and the satisfying diversity of dishes available. The breakfast not only meets but often exceeds expectations, making it one of the standout features of the hotel.

Overall, the breakfast at Hotel Village Premium Caruaru is celebrated as a highlight of the stay, providing guests with a delightful and satisfying way to start their day. The combination of excellent food, regional specialties, top-notch service and a pleasant atmosphere consistently contributes to a superb breakfast experience.

Dinner
Hotel Village Premium Caruaru offers a dining experience that receives mixed feedback from its guests. The food quality in the restaurant is frequently praised with many noting the excellent and delicious dishes available. Patrons appreciate the regional menu offered and commend the kind and helpful restaurant staff, especially mentioning Mr. Didi.

However, many reviews highlight concerns with the pricing, stating that the cost of dinner is high relative to the standard offered. A lack of variety and limited options on the dinner menu are commonly mentioned issues, leaving some guests dissatisfied. Additionally, the restaurant's operating hours are restricted, which inconveniences those who prefer dining later in the evening or wish to order a late-night snack.

Service speed is another area needing improvement, as several guests reported long wait times to be served. On the upside, the breakfast service is well-regarded, though some items tend to run out due to insufficient staffing.

The restaurant itself has a positive ambience and guests feel welcomed by the staff. However, the inconsistent service quality and high meal prices detract from the overall dining experience. Suggestions for more menu options and fairer pricing, along with improved service efficiency, could enhance guest satisfaction. Despite these issues, the general consensus is that the food at Hotel Village Premium Caruaru is worthwhile for those willing to overlook the drawbacks.

Rooms
Hotel Village Premium Caruaru offers a mixed experience when it comes to its rooms. Guests praised the spaciousness and comfort of the accommodations, noting the large and cozy rooms as well as the cleanliness. However, there were consistent reports of musty odors and issues with air conditioning and bathroom facilities. Some rooms have outdated furnishings and show signs of wear and tear, such as broken mirrors and non-functioning showers. Additionally, certain rooms lacked blackout curtains or had poor sound insulation.

On a positive note, many found the beds comfortable and appreciated the room size and tidy appearance. The hotel also received compliments for its substantial breakfast offerings. Despite minor inconveniences like demagnetizing room cards or insufficient lighting, the rooms generally provided a decent level of comfort. Guests encountering issues were sometimes relocated to better conditions, showing the staff's responsiveness to complaints. The hotel's pool and clean bathrooms also added to the overall pleasant stay, making it a reasonable choice for travelers who prioritize space and basic comfort.

Beds
Hotel Village Premium Caruaru offers a mixed but predominantly positive experience when it comes to bed comfort. Numerous guests appreciate the comfortable, large and spacious beds provided, often describing them as very comfortable or even wonderful. The accommodation and room comfort have been highlighted positively, alongside remarks about modern furniture and cozy rooms which contribute to a relaxing stay.

However, some reviews have noted issues such as old mattresses with dips, noisy beds and blankets and pillows that are either very thin or appear aged. There have been occasional concerns about cleanliness with mentions of old and dirty sheets and towels that seem well-worn.

Despite these minor drawbacks, the general consensus tilts towards the beds being a strong point of the hotel with consistent praise for their comfort and size, making it a favorable option for a good night's sleep.

Cleanliness
Hotel Village Premium Caruaru stands out predominantly for its impeccable cleanliness and well-maintained facilities, as frequently highlighted by guests. The accommodations are notably clean with multiple mentions of spotless rooms, bathrooms and common areas. Guests also praised the diligent cleaning staff and the overall organization and hygiene of the hotel.

However, some rooms and facilities show signs of wear and need better maintenance. Issues such as mold, musty smells and occasional cleaning oversights were noted. The pool and some bathtubs received mixed reviews with calls for better upkeep. Despite these occasional lapses, the general sentiment points towards a clean and pleasant environment, making it a comfortable and appealing stay for visitors.

Staff
Hotel Village Premium Caruaru stands out for its exceptional staff, as highlighted in numerous guest reviews. Visitors consistently praise the courteous, friendly and very attentive team who are dedicated to top-notch customer service. The reception staff, including standout employees like Aldo, Jajá, Didi, Mr. Frank and Emerson, receive high marks for their politeness, helpfulness and willingness to assist with any requests. The night security guard and cleaning ladies also contribute positively to guests' experiences, ensuring a comfortable and clean stay.

Impeccable service seems to be a hallmark of this hotel with guests appreciating the prompt and attentive attention they receive from the moment they check in until they check out. The hospitality and charisma of the staff make a lasting impression with several guests mentioning that they were treated very well and that the service was beyond normal expectations.

While the staff generally receives high praise for their professionalism and friendliness, a few reviews indicate room for improvement in terms of consistency, as some guests experienced less helpful or poorly informed interactions. Despite these occasional shortcomings, the overall consensus is that the staff at Hotel Village Premium Caruaru significantly contributes to a positive and enjoyable stay.

Wi-Fi
Hotel Village Premium Caruaru offers a mixed experience when it comes to Wi-Fi service. On the positive side, guests have praised the Wi-Fi for being very good and providing excellent coverage throughout the hotel. Some reviewers highlighted that the solid Wi-Fi service allowed them to work peacefully, which is a significant plus for business travelers. There were also mentions of easy access to the Internet and a good internet signal in several areas of the property.

However, there were numerous complaints regarding the Wi-Fi quality in the rooms. Several guests noted that the Wi-Fi barely functioned in their rooms with some describing the signal as weak or freezing. Issues such as the internet dropping frequently and low-quality Wi-Fi were common phrases in the reviews. Some guests also expressed frustration over the inability to access essential information like Wi-Fi access and breakfast hours.

Despite these challenges, the consistent praise for Wi-Fi quality in general areas suggests that while it may be sufficient for general use in common spaces, the room connectivity may need improvements. The absence of smart TVs also limits entertainment options, as they do not support streaming services like Netflix or YouTube.

Overall, while Hotel Village Premium Caruaru provides generally good internet service in many parts of the property, there may be some challenges for those who need reliable Wi-Fi access directly in their rooms.

Gym
Hotel Village Premium Caruaru receives much praise for its various amenities, but when it comes to the gym, there are numerous areas for improvement. Feedback frequently highlights that the gym's equipment is in poor condition with many machines broken or deteriorated, posing risks to users. A common observation is that only one very old weight station and treadmills are available and functional. The lack of weights, bars or modern equipment frustrates many guests with some noting that the gym feels abandoned and does not match the photos provided online. Additionally, the gym does not have fans or windows, contributing to an uncomfortable workout environment. There's a general consensus that the gym needs significant upgrades and modernization to better serve fitness enthusiasts.

Pool
Hotel Village Premium Caruaru offers a pool area that is frequently praised as an inviting and wonderful leisure spot, featuring a variety of amenities and a scenic view. The pools are described as large, spacious and suitable for both children and adults, often highlighted for being clean and well-maintained. The area is beautifully designed with comfortable sun loungers and a lovely atmosphere, making it a pleasant place for guests to relax. The pool’s depth is noted, providing a good swimming experience for those who are confident in water.

However, some guests encountered issues with cleanliness, noting times when the pool water appeared murky or dirty and algae were spotted on the tiles. There were also complaints about the whirlpool tubs in the pool area not working and the pool sometimes being over-crowded. Some suggested improvements include better maintenance and the addition of heating to make the pool more comfortable. Despite these shortcomings, many guests still enjoyed their time at the pool, appreciating its beautiful setting and the overall leisure experience it provides.

Parking
Hotel Village Premium Caruaru is praised for its convenient location and other amenities; however, one area that consistently receives less favorable feedback is the parking situation. Guests frequently mention the limited number of parking spaces available on-site. The parking lot is described as small, tight and insufficient to accommodate all the guests' vehicles, resulting in some guests having to park on the street, which can be less convenient and potentially less secure.

Many reviews highlight the need for more internal parking and note that the existing indoor spots are few and poorly sized. Additionally, there is a lack of covered parking, which may be a consideration for those who prefer protection from the elements for their vehicles.

Despite these constraints, there are mentions of some parking availability in front of the hotel, which could offer a temporary solution, though it too doesn't seem entirely sufficient. Overall, while the hotel itself receives appreciation, the parking facilities clearly have room for improvement to meet the guests' needs better.

Family
Hotel Village Premium Caruaru appeals strongly to family travelers, consistently noted as a good option for families due to its family-friendly environment and welcoming atmosphere. Guests appreciate the child-friendly resort and the great family vibe that permeates the hotel. Children particularly enjoy their stay with many reviews highlighting that kids loved the hotel.

The accommodations are comfortable and well located, making it convenient for those staying in Caruaru or just passing through. The breakfast is also a highlight, described as delicious and an important part of guests' positive experiences.

However, there are a few concerns regarding safety and room assignments. The pool area and hallway protections were mentioned as potentially dangerous for children, urging caution for families with young kids. Additionally, there have been instances where reserved rooms were unavailable or not as expected, which included issues such as missing extra beds and views of unattractive areas.

Overall, the friendly service and family-oriented facilities make Hotel Village Premium Caruaru an appealing choice for families seeking a welcoming place to stay in Caruaru.

4 Star
Hotel Village Premium Caruaru is considered by some to be the best in the region and one of the top hotels around. However, various reviews expressed concerns about its four-star rating. While some found the facilities and services quite adequate, others felt the hotel did not live up to its four-star status, citing issues such as lack of room service, outdated maintenance and uncomfortable lodging. Despite offering a good cost-benefit ratio, several guests expected a higher level of comfort and management for a hotel claiming to be four stars.

Business
The 'Hotel Village Premium Caruaru' seems to strike a strong chord with business travelers. Multiple reviews emphasize that the hotel is perfect for business stays with excellent business facilities and support services including a well-equipped business center and conference rooms. It's highlighted as a great venue for attendance and meetings, making it ideal for those on work trips or conducting research in the region.

Attention to comfort and cleanliness of the rooms is notably praised, alongside efficient service and quality breakfast, positioning the hotel as unbeatable in the city for business stays. Guests appreciated the fast and practical check-in and check-out processes, adding to the convenience for those on tight schedules. Additionally, the hotel offers convenient parking for travelers continuing their journey. Despite one mention of dissatisfaction with the business facilities, the majority of reviews reaffirm the hotel's suitability for business purposes.

Accessible
Hotel Village Premium Caruaru presents a mix of accessibility experiences for guests with disabilities. On the positive side, the hotel boasts some accessible features such as accessible parking, rooms designed for accessibility and ramped areas that facilitate easy wheelchair access. Guests noted that certain requests for accessibility were met, contributing to a more comfortable stay for some.

However, there are significant areas where the hotel falls short. Numerous reviews highlighted the lack of elevators, which poses challenges for those with mobility issues, especially when carrying luggage. The difficulty of accessing some rooms and the inadequacy of room conditions for accessibility needs have been pointed out as major drawbacks. Specific accessibility requests, such as shower chairs, were also unmet in some cases.

Furthermore, issues like the closure of ramps, poor road signage and non-standard disabled parking spaces present additional challenges. Elderly guests, in particular, found the access to rooms difficult, impacting their overall experience. Overall, while there are sufficient accessibility features in certain areas, considerable improvements are needed to adequately support all guests with disabilities.

Outdoor Pool
Hotel Village Premium Caruaru's outdoor pool area has received a variety of feedback from its guests, predominantly highlighting its excellent and beautiful features. The pool itself is frequently described as wonderful with some reviewers noting its large size and beautiful integration with the breakfast room, offering a pleasant view of the city. Guests have particularly enjoyed spending time in this area.

Despite the overall positive comments, there are a few noted drawbacks. The pool is not heated and some guests found it to be cold. Additionally, there were mentions of the pool occasionally lacking in cleanliness and the area needing more facilities like lounge chairs or a dedicated restaurant service.

In conclusion, the pool area at Hotel Village Premium Caruaru is generally well-received for its aesthetics and size, though a few improvements in heating, cleanliness and amenities could enhance the guest experience further.


Yes, Hotel Village Premium Caruaru has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Village Premium Caruaru.

No, Hotel Village Premium Caruaru doesn't allow dogs.

Yes, parking facilities are available at Hotel Village Premium Caruaru.

Yes, Hotel Village Premium Caruaru has a gym.

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