Microtel Inn & Suites - Cartersville
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Summary of reviewsMicrotel Inn & Suites - Cartersville garners praise for its excellent location, making it an ideal choice for both business and leisure travelers. Guests appreciate its proximity to job sites, the city center and various restaurants and shops, all while being situated in a safe and quiet area that helps avoid the notorious Atlanta traffic.
The cleanliness and quality of staff service are frequently highlighted in positive reviews. The rooms are described as spacious, clean and quiet, offering good value for the price. The hotel surroundings and public spaces are well-maintained, creating a pleasant atmosphere for guests. Specific staff members, like Marsha, Ritas and Tara, are often mentioned for their exceptional hospitality, contributing to an overall pleasant stay.
One of the standout features of the hotel is the comfort of the beds and pillows, which many guests found very comfortable, ensuring a restful night's sleep.
However, the breakfast offerings are a significant downside with many guests expressing disappointment in the minimal and inconsistent variety. The lack of hot food and fresh fruit make the breakfast experience fall short of expectations.
Mixed reviews are noted in terms of overall cleanliness and room condition. While many guests found the rooms very clean and comfortable, others reported issues such as musty smells, mildew and outdated facilities. Maintenance issues and the absence of expected amenities like refrigerators and microwaves have been pointed out, suggesting areas needing improvement.
Despite these criticisms, the affordable rates and the basic comfort provided make Microtel Inn & Suites - Cartersville a reasonable choice for budget-conscious travelers. With a bit of attention to breakfast quality and room maintenance, this hotel could substantially enhance its guest experience.
The cleanliness and quality of staff service are frequently highlighted in positive reviews. The rooms are described as spacious, clean and quiet, offering good value for the price. The hotel surroundings and public spaces are well-maintained, creating a pleasant atmosphere for guests. Specific staff members, like Marsha, Ritas and Tara, are often mentioned for their exceptional hospitality, contributing to an overall pleasant stay.
One of the standout features of the hotel is the comfort of the beds and pillows, which many guests found very comfortable, ensuring a restful night's sleep.
However, the breakfast offerings are a significant downside with many guests expressing disappointment in the minimal and inconsistent variety. The lack of hot food and fresh fruit make the breakfast experience fall short of expectations.
Mixed reviews are noted in terms of overall cleanliness and room condition. While many guests found the rooms very clean and comfortable, others reported issues such as musty smells, mildew and outdated facilities. Maintenance issues and the absence of expected amenities like refrigerators and microwaves have been pointed out, suggesting areas needing improvement.
Despite these criticisms, the affordable rates and the basic comfort provided make Microtel Inn & Suites - Cartersville a reasonable choice for budget-conscious travelers. With a bit of attention to breakfast quality and room maintenance, this hotel could substantially enhance its guest experience.
Dog Friendly Motel
This hotel is pet-friendly.
Accessible Motel
Guest Reviews
Microtel Inn & Suites - Cartersville enjoys widespread praise for its prime location, noted as being ideal for both business and leisure travelers. Guests appreciate its proximity to job sites, the city center and an array of restaurants and shops, making it a convenient option for various needs. The hotel is easy to find, situated in a safe and quiet area, providing a pleasant and undisturbed stay. The location helps guests avoid the notorious Atlanta traffic, adding to its appeal.
The hotel's surroundings are well-maintained and public spaces are attractively presented. The cleanliness and quality of service receive positive mentions with the staff being recognized for their attentiveness and accommodating nature. The rooms are described as spacious, clean and quiet, offering good value for the price. Overall, the positive feedback highlights the hotel's strategic and serene location, enhanced by excellent service and well-kept facilities.
The breakfast experience at Microtel Inn & Suites in Cartersville leaves much to be desired based on guest reviews. The offerings are often described as minimal and inconsistent with many expressing disappointment in the quality and variety. While some mention the availability of items like bagels, cereal, yogurt and basic grab-and-go options, these do not meet the expectations set by the term "deluxe continental breakfast." Guests frequently note the absence of hot food, fresh fruit and proper stocking, leaving many to describe the breakfast as inadequate and insufficient. Despite a few mentions of satisfying their hunger with the available options, the overall sentiment is that the breakfast does not align with the promised service and some suggest a discount to compensate for this shortfall.
Microtel Inn & Suites - Cartersville offers a mixed experience for travelers. Many guests appreciated the comfort and cleanliness of their rooms, frequently noting that the beds were very comfortable and provided a good night's sleep. Rooms were generally described as spacious with some featuring large, deep tubs and convenient amenities like a kitchenette, sleeper couches and extensive desk areas. Guests often mentioned that the staff were friendly and helpful, contributing positively to their stay.
However, the hotel does face several issues. Multiple reviews noted problems with cleanliness, including musty smells, mildew and leftover food from previous occupants. Some rooms were found to be in need of renovation with old carpets, torn rugs and visibly soiled curtains. Additionally, a few reviews pointed out maintenance issues such as non-functional shower curtain supports, toilets that didn’t flush properly and bathrooms with bugs.
Several guests mentioned the absence of expected amenities like refrigerators and microwaves. Despite these concerns, the affordability and basic comfort offered were appreciated by many, making it a reasonable choice for those needing simple, budget accommodations.
The beds at Microtel Inn & Suites - Cartersville generally receive positive feedback from guests, who frequently describe them as comfortable and very comfy. Several reviews highlight the comfort of the beds and pillows, making for a restful night's sleep. A few guests noted specific issues, such as a lack of softness or the condition of pull-out beds, but the majority of comments express satisfaction with the bed quality. The combination of a comfortable bed and supportive pillows seems to be a standout feature of the hotel rooms, contributing to an overall pleasant stay.
Microtel Inn & Suites - Cartersville presents mixed impressions when it comes to the cleanliness of the property. Several reviews commend the hotel for its very clean rooms with guests praising the spaciousness and comfort. The cleanliness of the lobby and public areas is also positively noted by some, highlighting a welcoming atmosphere. The quality of service from staff is also seen as excellent in terms of cleanliness and support, contributing to a pleasant stay for some visitors.
However, the hotel has faced significant criticism as well. There are multiple mentions of dirty carpets, unsatisfactory bathroom conditions with mold and leaks and unpleasant odors in both rooms and common areas. Issues such as torn carpets, outdated facilities and visible wear and tear also detract from the overall experience. The breakfast and coffee areas have been pointed out as needing better attention to cleanliness. Incidents of trash in the parking lot and hallway, alongside some instances of unresponsive staff, further paint a picture of inconsistency in maintaining cleanliness standards.
In sum, while some guests find Microtel Inn & Suites - Cartersville clean and comfortable, others highlight serious issues that need addressing, from general upkeep to staff responsiveness.
The staff at Microtel Inn & Suites in Cartersville generally receive praise for their friendliness and helpfulness. Numerous guests highlight that employees, including individuals like Marsha, Ritas and Tara, were exceptionally accommodating and fabulous, contributing to a smooth and easy check-in experience. Many reviews commend the staffers for being courteous and kind despite dealing with multiple issues and seeming overwhelmed at times. The quality of service from the staff is described as excellent with the evening and overnight desk attendants noted for their kindness and understanding.
However, not all feedback is positive. Some guests reported encountering rudeness and unhelpfulness with instances of the staff using profanity and making guests wait while they finished personal conversations. Issues such as staff not knowing hotel amenities or local area information and an advertised breakfast not being served also detracted from some experiences.
Overall, while the majority of interactions with the staff are described positively and reflect their effort to provide a good customer experience, there are occasional issues that suggest room for improvement in consistency and training.
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Location
The hotel's surroundings are well-maintained and public spaces are attractively presented. The cleanliness and quality of service receive positive mentions with the staff being recognized for their attentiveness and accommodating nature. The rooms are described as spacious, clean and quiet, offering good value for the price. Overall, the positive feedback highlights the hotel's strategic and serene location, enhanced by excellent service and well-kept facilities.
Breakfast
Rooms
However, the hotel does face several issues. Multiple reviews noted problems with cleanliness, including musty smells, mildew and leftover food from previous occupants. Some rooms were found to be in need of renovation with old carpets, torn rugs and visibly soiled curtains. Additionally, a few reviews pointed out maintenance issues such as non-functional shower curtain supports, toilets that didn’t flush properly and bathrooms with bugs.
Several guests mentioned the absence of expected amenities like refrigerators and microwaves. Despite these concerns, the affordability and basic comfort offered were appreciated by many, making it a reasonable choice for those needing simple, budget accommodations.
Beds
Cleanliness
However, the hotel has faced significant criticism as well. There are multiple mentions of dirty carpets, unsatisfactory bathroom conditions with mold and leaks and unpleasant odors in both rooms and common areas. Issues such as torn carpets, outdated facilities and visible wear and tear also detract from the overall experience. The breakfast and coffee areas have been pointed out as needing better attention to cleanliness. Incidents of trash in the parking lot and hallway, alongside some instances of unresponsive staff, further paint a picture of inconsistency in maintaining cleanliness standards.
In sum, while some guests find Microtel Inn & Suites - Cartersville clean and comfortable, others highlight serious issues that need addressing, from general upkeep to staff responsiveness.
Staff
However, not all feedback is positive. Some guests reported encountering rudeness and unhelpfulness with instances of the staff using profanity and making guests wait while they finished personal conversations. Issues such as staff not knowing hotel amenities or local area information and an advertised breakfast not being served also detracted from some experiences.
Overall, while the majority of interactions with the staff are described positively and reflect their effort to provide a good customer experience, there are occasional issues that suggest room for improvement in consistency and training.
No, Microtel Inn & Suites - Cartersville doesn't have any pool.
No, a spa isn't available at Microtel Inn & Suites - Cartersville.
Yes, Microtel Inn & Suites - Cartersville welcomes dogs.
No, parking facilities aren't available at Microtel Inn & Suites - Cartersville.
No, Microtel Inn & Suites - Cartersville doesn't have a gym.
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