World > South America > Colombia > Bolivar > Cartagena de Indias > Hotels in Cartagena de Indias > Torres del Lago Apartamentos

Torres del Lago Apartamentos

Cartagena de Indias , El Laguito, Carrera 1 #1a-169, Edificio Torres Del Lago (Show on Map)

7.5

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsTorres del Lago Apartamentos is lauded for its exceptional location, providing guests with breathtaking sea views and convenient access to the beach. Centrally situated, it ensures that supermarkets and restaurants are within walking distance, offering guests a seamless holiday experience. The tranquil atmosphere amidst a bustling area adds to its appeal, making it a favored choice for travelers seeking both relaxation and easy access to essential amenities.

The staff at Torres del Lago Apartamentos receives positive feedback for their attentive and friendly service. Francisco and the general staff are frequently praised for their consistent communication and readiness to assist guests, enhancing the overall experience. The occasional mixed review at reception doesn't significantly detract from the largely positive impression of the hotel staff.

The pool area is visually attractive and valued for its proximity to the beach, yet some guests point out limited operating hours and issues with cleanliness and maintenance. Families appreciate the pool as a recreational spot but wish for improved conditions and fewer restrictions.

In terms of cleanliness, the apartments receive mixed reviews. While instances of cleanliness and comfort exceed expectations in certain apartments, persistent issues with maintenance, pests, and inadequate cleaning are noted, suggesting room for improvements to enhance guest satisfaction.

Bed comfort generally receives favorable reviews, with many guests finding the mattresses to be of high quality, contributing to restful stays despite occasional complaints about specific conditions.

Overall, Torres del Lago Apartamentos stands out as an excellent choice due to its prime location and exceptional views, supported by a commendable staff, even though there are areas needing improvement, particularly in cleanliness and maintenance.
Show more

Categories

Apartment near The Beach

Dog Friendly Apartment

Dogs Stay Free

Apartment with Swimming Pool

Children's Pool Outdoor Pool

Apartment with Free Wi-Fi

Apartment with Parking

Accessible Apartment

3-Star Apartment

Apartment with Outdoor Pool

Apartment where Dogs Stay Free

Apartment with Children's Pool

Room Types

Apartment with Sea View This apartment features a pool with a view. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with sea views, this apartment also features a washing machine and a flat-screen TV with cable channels. The unit has 3 beds.

Apartment with Sea View This apartment's standout feature is the pool with a view. Boasting 2 bedrooms, this spacious apartment has 2 bathrooms with a shower, a seating area and terrace where you can relax. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a private entrance, a dining area as well as sea views. The unit offers 5 beds and 1 futon.

Apartment with Sea View This apartment's standout feature is the pool with a view. Featuring a private entrance, this spacious apartment also is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a seating area, a dining area as well as sea views. The unit offers 6 beds.

About Torres del Lago Apartamentos

License: 92486

Guest Reviews

7.5

Good

Location

Torres del Lago Apartamentos enjoys a prime location that offers guests more than just a place to stay. Situated almost right in front of the sea, it provides stunning views from both the balcony and master bedroom. Its exceptional proximity to the beach ensures that guests can indulge in the ocean breeze and serenity at their convenience. The apartment is centrally located, making it easy to access supermarkets, restaurants, and other attractions. This remarkable setting allows guests to explore nearby dining spots and supermarkets, ensuring everything is within walking distance.

Despite being situated near a busy road, the apartment maintains a tranquil atmosphere, offering a quiet retreat amidst its bustling surroundings. The spacious apartment combines a great location with spectacular views, making it a sought-after choice for travelers. With a clean environment and close access to the pool and beach, guests can relax and unwind effortlessly. Everything they need is super close, ensuring a seamless holiday experience. Overall, the extraordinary views and perfect location make Torres del Lago Apartamentos an ideal destination for enjoying the beauty of the coastline while having convenient access to essential amenities.

Beds

Torres del Lago Apartamentos receives a mixed impression from guests when it comes to their beds. While some reviews highlight issues with the condition of certain mattresses and beds, there are notably positive remarks on their comfort and quality. Many guests describe the beds as very comfortable, with several mentions of excellent mattresses that contribute to a restful stay. The general consensus seems to lean towards satisfaction with the bedding, despite a few criticisms about specific cases of poor condition.

Cleanliness

Torres del Lago Apartamentos presents a mixed picture when it comes to cleanliness, comfort, and maintenance. There are commendable instances of positive experiences, with some apartments described as clean, spacious, and equipped with good air conditioning. The level of cleanliness in apartments like 404B has been noted to exceed expectations, providing guests with a comfortable stay and essential amenities.

However, these positive experiences are overshadowed by numerous reports of poor maintenance and inadequate cleanliness. Many guests have encountered dirty apartments with neglected kitchen areas, flooding bathrooms, and stained bed sheets. The presence of cockroaches has been a recurring issue, with sightings in kitchens, storage areas, and even on beds, contributing to unpleasant odors and unsatisfactory conditions. Problems such as lack of toilet paper, insufficient towels, and broken utensils further detract from the overall experience.

While there are some bright spots in terms of cleanliness, the need for enhanced maintenance and pest control remains evident. Improving these areas could potentially transform guest experiences and make stays at Torres del Lago Apartamentos more consistently fulfilling.

Staff

The reviews about Torres del Lago Apartamentos highlight a largely positive experience with the hotel staff. Consistent communication with the host and the attentiveness of Francisco are highly praised, with guests noting that he is always aware of their needs. The general staff at the hotel are described as very good, providing excellent service, especially the friendly team by the pool and in general services. Many guests appreciate the kindness and attentiveness of the staff, with several mentioning their friendliness and readiness to assist with inquiries.

However, some reviews indicate mixed experiences with the reception team. While some guests found the reception staff to be friendly and kind, others encountered challenges, describing some of the staff as unfriendly or not meeting expected customer service standards. Despite these occasional issues at reception, the overall impression of the staff’s service remains positive.

Pool

Torres del Lago Apartamentos offers a visually stunning pool area that guests frequently praise for its beauty and close proximity to the beach. However, some aspects of the pool experience may fall short of expectations. The limited operating hours, opening at 10 am and closing before guests might prefer, restrict access. Issues such as cleanliness and intermittent service can detract from its appeal. Some reviews highlight deteriorated facilities with lapses in maintenance, noting unkempt conditions and occasional presence of pests. Despite these drawbacks, guests traveling with families appreciate the pool's potential as a recreational spot, although they wish for fewer usage restrictions and improved conditions.

Yes, Torres del Lago Apartamentos has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Torres del Lago Apartamentos.

Yes, Torres del Lago Apartamentos welcomes dogs.

Yes, parking facilities are available at Torres del Lago Apartamentos.

No, Torres del Lago Apartamentos doesn't have a gym.

Location Show Map

More Options