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Mintaka Hotel + Lounge

Cartagena de Indias , Calle 5 #2-21 Bocagrande (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMintaka Hotel + Lounge is widely praised for its strategic location in Bocagrande, Cartagena, offering guests easy access to the beach, vibrant dining and shopping options, as well as local attractions. The hotel's proximity to the ocean, just a block away, makes it an attractive choice for beach enthusiasts seeking both relaxation and exploration. Guests appreciate the lively surroundings and the convenience of having a bustling neighborhood at their doorstep.

Cleanliness is a standout aspect of the hotel, with rooms frequently described as clean and well-maintained, featuring comfortable and spacious accommodations. Daily cleaning services ensure a tidy environment, although some minor improvements in bathroom maintenance and linens have been suggested. The staff plays a crucial role in enhancing the guest experience, being consistently recognized for their friendliness and attentiveness, contributing to a welcoming atmosphere. However, occasional lapses in service, particularly during breakfast, indicate room for improvement in consistency.

The breakfast experience receives mixed reviews, although many guests find it delicious and satisfactory given the price. There is room for diversification and improvement to cater to all guests' needs, with a start time that could better accommodate early risers. Wi-Fi connectivity is mostly stable, supporting multiple devices and offering convenience during the stay.

Mintaka Hotel + Lounge is considered a reliable three-star option with a good quality-price ratio. Suitable for families and short visits, the hotel provides comfortable rooms and amenities, though some guests note potential improvements in maintenance and upgrades in certain areas. Overall, Mintaka Hotel offers an appealing stay with a balance of comfort, location, and value, enhanced by its prime beachfront setting and a generally positive guest experience.
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Hotel with Free Wi-Fi

This hotel offers free Wi-Fi and a lounge area. It is located in Bocagrande, which is known for its good internet infrastructure.

Hotel near The Beach

Family Friendly Hotel

3-Star Hotel

Room Types

Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom.

Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

About Mintaka Hotel + Lounge

License: 40586

Guest Reviews

8.1

Very Good

Location

Mintaka Hotel + Lounge in Bocagrande is praised for its outstanding location, making it an ideal choice for travelers looking to stay close to the beach and enjoy the bustling surroundings. Situated just a block away from the sandy shores, guests appreciate the hotel’s proximity to local attractions, restaurants, and shops. The area is vibrant and commercial, catering to tourists with easy access to transportation, banks, and shopping centers. Visitors frequently highlight the strategic positioning on San Martin Avenue, a hub for dining and retail. The hotel's location offers a harmonious blend of convenience and lively atmosphere, perfect for those who wish to experience the vibrancy of Bocagrande while having essential amenities within arm's reach. Additionally, guests find comfort in the hotel's clean and comfortable accommodations, with many expressing delight in the value for money provided.

Breakfast

Mintaka Hotel + Lounge offers a breakfast experience that receives mixed reviews from its guests. Many visitors praise the breakfast for being delicious, tasty, and well-prepared, appreciating the inclusion of essentials like eggs, cereal, fruit, and coffee. The breakfast is often described as simple yet sufficient, providing a good start to the day at a reasonable cost. The hotel staff generally receive positive feedback for their service during breakfast, contributing to an enjoyable dining experience.

However, several guests also express disappointment over the lack of variety and repetitive nature of the breakfast menu. The same options are typically served daily, with little opportunity for change or customization. Some reviewers note that the portions could be more generous and suggest that the menu be diversified to enhance overall satisfaction. Additionally, the breakfast service starts at a time that may not meet the needs of guests with early morning engagements or tours.

While some consider the breakfast to be one of the highlights of their stay given the price, others feel that it leaves room for improvement in both variety and presentation. Despite these critiques, the overall dining experience is generally aligned with the cost, with many guests finding it a reliable and pleasant part of their stay.

Rooms

Mintaka Hotel + Lounge offers a comfortable stay with rooms that guests frequently describe as clean and spacious. The beds are generally comfortable, adding to a restful night, although a few guests noted the mattresses were not to their liking. Despite minor complaints about room size, most reviews characterize the rooms as meeting basic needs, with sufficient facilities and good air conditioning.

The bathroom experience is mixed; while some guests found them clean, others mentioned issues like small size, mold, humidity, and occasional drainage problems. Noise can be an issue, particularly for rooms facing the street or near the wooden staircase, which can disrupt a good night's sleep.

The hotel's location is noted for its convenience, particularly in the lively neighborhood of Bocagrande, offering easy access to various restaurant options nearby. Service is generally good, with some guests appreciating the friendly staff and the decent price-quality ratio. However, the hotel could benefit from improvements in maintenance and breakfast options to satisfy all guests. Overall, Mintaka Hotel + Lounge delivers a mostly satisfactory experience with room for enhancements.

Beds

Mintaka Hotel + Lounge offers a generally comfortable sleeping experience, with many guests praising the beds as very comfortable and conducive to a restful night's sleep. Descriptions of the beds range from comfortable to super comfortable, with mentions of clean bedding that meets guests' expectations. However, some travelers have noted areas for improvement, particularly regarding the condition of some mattresses, which are perceived as too firm, worn out, or having springs that can be felt. The quality of the linens and pillows also comes up occasionally, with a few guests mentioning issues such as hard pillows or less-than-clean pillowcases. Despite these mixed reviews, the overall sentiment leans positively towards the bedding, indicating a reliable level of comfort for most visitors.

Cleanliness

Mintaka Hotel + Lounge receives predominantly positive feedback regarding its cleanliness, making it a reliable choice for guests who prioritize hygiene during their stay. Guests consistently praise the hotel for its clean and well-maintained rooms, noting that daily cleaning services and towel changes were provided, ensuring a fresh environment throughout their visit. Several reviews highlight the spaciousness and comfort of the rooms, combined with their impeccable cleanliness. This attention to detail extends to the hotel's entire facility, creating a pleasant and hygienic atmosphere recognized by many visitors.

Despite the widespread commendation, a few guests have pointed out areas for improvement, such as better maintenance of bathroom fixtures like shower curtains and addressing dust found under beds. Some noted the occasional lapses in cleaning standards, suggesting the need for more thorough supervision to maintain the high level of cleanliness expected. Concerns were also raised about worn-out towels and minor issues with other room amenities, although these did not overshadow the overall positive reception.

In addition, guests appreciate the friendly and attentive staff who contributed to a welcoming experience. Although some reviews mentioned the need for improved reception service, the majority felt well taken care of during their stay. Mintaka Hotel + Lounge stands out as a comfortable, clean accommodation choice with a good price-to-quality ratio, further enhanced by its prime location, making it an appealing option for visitors seeking a relaxing and hygienic stay.

Staff

Mintaka Hotel + Lounge has earned a strong reputation for its overwhelmingly friendly and attentive staff, creating a welcoming atmosphere for guests. Many visitors commend the excellent service provided by the staff, highlighting their willingness to assist with any need and their professional demeanor. The reception staff, often noted for their warmth and hospitality, seem to genuinely care about the comfort and well-being of the guests. The cleaning and housekeeping personnel are consistently recognized for their kindness and professionalism, contributing to a pleasant and clean environment throughout the hotel.

However, experiences can vary. While the majority of interactions with the staff are positive, there are some instances where the level of service falls short. Some guests have encountered less helpful staff, particularly during breakfast service, with a few comments about inattentiveness and poor attitudes. There are also mentions of one particular staff member lacking a customer service-oriented approach. Despite these occasional lapses, the general consensus remains positive with most guests satisfied with their interactions and the overall human quality of the staff.

Attention to detail seems to be a common theme, with staff often going the extra mile to ensure guests feel valued and cared for during their stay. The hotel's favorable location and overall cleanliness further enhance the experience, supported by the attentive service of the employees. While there is room for some improvements, particularly in consistency of service and breakfast offerings, Mintaka Hotel continues to be appreciated for its friendly and courteous personnel.

Wi-Fi

Mintaka Hotel + Lounge offers an overall reliable Wi-Fi experience, suitable for guests who value seamless internet access during their stay. The Wi-Fi connection is largely satisfactory, with many guests reporting that it was good, consistently available, and worked properly throughout their visit. A notable highlight is the fast connection that accommodated multiple devices simultaneously, which allowed for streaming services without issue.

While there are occasional mentions of slower or unstable internet, these instances seem to be exceptions rather than the norm. For most guests, the Wi-Fi quality complemented the other in-room amenities, such as air conditioning and television, creating a comfortable and connected environment. The inclusion of Wi-Fi as part of the service adds to the convenience, aligning well with the hotel’s generally good service reputation and favorable location.

Beach

Nestled in an enviable location, Mintaka Hotel + Lounge is a prime choice for beach lovers looking to stay in close proximity to the ocean. Guests consistently highlight the excellent positioning of the hotel, describing it as a mere block away from the inviting sands and surf. With the beach less than a minute's walk from the hotel doors, visitors can swiftly transition from room to relaxing on the shore. This convenience extends beyond just beach access, as the hotel's location also offers easy reach to a vibrant array of restaurants and shopping centers, making it ideal for both leisure and exploration. The beachfront is not only accessible but also visible from the hotel's breakfast area balcony, adding to the appeal of starting the day with a view of the waves. This remarkable closeness to both the beach and essential amenities underscores the hotel's appeal for those seeking a central spot in the city's dynamic tourist area.

Family

Nestled in the vibrant city of Cartagena, Mintaka Hotel + Lounge emerges as a solid choice for families looking to explore the area. The hotel's location earns consistent praise, making it an ideal base for those traveling with children. Fresh and clean surroundings contribute to a family-friendly environment, though some amenities could benefit from updates, particularly the bathrooms. The hotel offers family rooms that are recommended for shorter stays, recognizing that space might be limited for larger families. Despite this, guests find it suitable for a comfortable family retreat. The convenience of a decent breakfast complements the overall appeal, solidifying Mintaka Hotel + Lounge as a commendable selection for a short, relaxing getaway with kids in tow.

3 Star

Mintaka Hotel + Lounge offers a commendable experience for travelers seeking a solid three-star stay with a good quality-price ratio. Reviewers highlight its strategic location and competitive pricing as major advantages, especially for families with children or those on a short visit. The hotel is conveniently situated close to the beach, adding to its appeal for vacationers.

Despite some criticisms regarding service and cleanliness, particularly with bathroom maintenance, guests generally find the establishment to offer good value for money. Many praise the hotel for blending a standard three-star quality with a personal touch, although some mention that the price may not compensate for certain deficiencies. Ongoing renovations and improvements in the vicinity suggest a commitment to enhancing guests’ experiences in the future. Mintaka Hotel + Lounge stands out as a reasonable choice for those prioritizing a balanced price-quality relationship in a moderately comfortable setting.

No, Mintaka Hotel + Lounge doesn't have any pool.

No, a spa isn't available at Mintaka Hotel + Lounge.

No, Mintaka Hotel + Lounge doesn't allow dogs.

No, parking facilities aren't available at Mintaka Hotel + Lounge.

No, Mintaka Hotel + Lounge doesn't have a gym.

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