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Hotel Monterrey

Cartagena de Indias , Carrera 8b Numero 25-103 (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Monterrey in Cartagena is highly praised for its strategic location at the entrance to the walled city, making it a perfect base for exploring both the historic heart and the Getsemani neighborhood. Guests highlight the hotel's proximity to major attractions, the Convention Center, and the vibrant cultural scene, all within walking distance. The appealing rooftop terrace offers scenic views, enhancing the hotel's charming atmosphere.

The breakfast experience at Hotel Monterrey is set in a lovely courtyard, praised for its attentive service and quality offerings like fresh tropical fruits and personalized egg dishes, despite some guests noting a lack of variety. The rooms are commended for their spaciousness, cleanliness, and comfort, with modern bathrooms and cozy beds that contribute to a restful stay. Although some furniture is a bit outdated, the room views and amenities such as air conditioning provide a pleasant retreat.

Cleanliness is a standout feature, with rooms and common areas maintained immaculately, ensuring a welcoming and relaxed ambiance. The staff's friendliness and professionalism further elevate the experience, with guests appreciating their helpfulness and proficiency in English, which fosters an inviting environment.

The hotel offers good WiFi, meeting most guests' connectivity needs, though some note occasional weak spots. The rooftop pool, while small, provides a refreshing escape with stunning city views, complemented by a charming bar area for relaxation.

Overall, guests find Hotel Monterrey a highly recommendable choice, offering a combination of comfort, convenience, and excellent service that aligns well with its price point. The friendly staff, cleanliness, and convenient location contribute to its reputation as a delightful place to stay in Cartagena.
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Categories

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Double Room Features air conditioning and a flat-screen TV.

About Hotel Monterrey

License: RNT4255

Guest Reviews

7.2

Good

Location

Hotel Monterrey boasts a remarkable location that makes it an ideal choice for travelers eager to explore the charming cities of Cartagena's historic heart and the bustling Getsemani neighborhood. Nestled between the old town and Getsemani, guests are just footsteps away from the vibrant cultural scene and the iconic clock tower, providing a gateway to the best that Cartagena has to offer. The hotel stands at the entrance to the walled city, offering easy access to marine activities and all major attractions within the historic center, making it a strategic choice for both leisure and business visitors. With its proximity to the Convention Center and the main gates to the Old City, guests are perfectly situated to enjoy sightseeing and local events. Additionally, the hotel provides scenic views from its terrace and rooftop, capturing the essence of Cartagena's historical beauty. From spacious rooms with views of the city to a stylish antique vibe complemented by a small rooftop pool and bar, Hotel Monterrey combines comfort with convenience in a truly privileged location.

Breakfast

Hotel Monterrey offers a breakfast experience that has elicited a range of responses from guests. A standout feature frequently mentioned is the pleasant setting of the breakfast area, often described as a delightful courtyard or patio adorned with palm trees, which enhances the dining experience. Guests also appreciate the friendly and attentive service offered by the staff during breakfast hours. The quality of the food receives praise, with mentions of fresh tropical fruits, coffee, and other breakfast staples like cereal, meats, cheeses, and breads available. Eggs can also be requested for a more personalized meal.

Despite these positives, there is a consensus that the breakfast selection lacks variety and could benefit from improvement. Guests noted that while the essentials are present and the meal was generally of good quality, the offerings do not change often, leading to a somewhat repetitive experience over multiple days. Additionally, some guests considered the breakfast to be more modest compared to European standards, indicating that those with higher expectations might find it somewhat basic.

Overall, Hotel Monterrey provides a good breakfast experience with room for enhancement, making it suitable for travelers looking for a reliable start to their day in a relaxing outdoor setting.

Rooms

Hotel Monterrey offers guests a delightful blend of comfort and style, well-situated in the heart of the city. The rooms are consistently praised for their spaciousness and cleanliness, often highlighted by cozy, large beds that promise a restful sleep. The bathrooms are modernly furnished and spacious, adding an extra layer of comfort to the guest experience. Many rooms provide pleasant views, with balconies that overlook the vibrant cityscape or charming patios. Air conditioning and thoughtful amenities ensure a comfortable stay, while the impressive architecture and style of the hotel add unique character.

Guests appreciate the friendly, attentive staff who are eager to meet any requests. Despite occasional remarks about outdated furniture and intermittent renovations, the overall experience remains positive. The hotel's central location makes it a convenient base for exploring nearby attractions, which is frequently mentioned as a highlight by visitors. Although there might be occasional noise for rooms facing the street, the spacious, tidy, and well-equipped accommodations largely compensate for any minor inconveniences.

Beds

Hotel Monterrey consistently impresses guests with its outstanding accommodations, particularly when it comes to the quality of its beds. Visitors frequently highlight the comfort of the beds, noting that the mattresses are not only comfortable but also come with extras like soft pillows, enhancing the overall sleeping experience. Many guests praise the beds for being large and offer a particularly restful night. Additionally, the cleanliness of the bedding adds to the satisfaction, ensuring that guests feel cozy and refreshed during their stay. Furthermore, the hotel enriches the comfort of its rooms with amenities such as a delightful balcony and a rooftop terrace complete with a swimming pool, enhancing the overall appeal for those seeking relaxation and leisure. The complimentary breakfast earns nods of approval as well, making the stay a comprehensive and satisfying experience that aligns well with the price.

Cleanliness

Hotel Monterrey stands out for its impressive standards of cleanliness, evident across numerous guest reviews. Visitors frequently praise the clean rooms, noting their tidy and comfortable nature. The common areas maintain a similar level of upkeep, contributing to the hotel's welcoming ambiance. Guests feel relaxed in rooms that are not only clean but also spacious and equipped with comfortable beds, which enhances the overall experience.

Staff at the hotel are described as very friendly and responsive, further elevating the experience for guests. The excellent service complements the pristine condition of the rooms, making it a reliable choice for travelers seeking a clean and orderly environment.

Despite the hotel being older, its location just outside the city wall is advantageous, offering both convenience and tranquility. Guests appreciate being within walking distance of attractions while avoiding the noise of the city center. The hotel's terrace adds to its appeal, providing guests with a pleasant space to unwind.

Overall, Hotel Monterrey receives high marks for cleanliness, a critical factor in ensuring guest satisfaction. While minor inconveniences like limited water pressure in some bathrooms are noted, the positive feedback regarding cleanliness and comfort dominate the reviews, making it a recommended stay for those valuing a clean and serene retreat.

Staff

Hotel Monterrey shines with its remarkable team of staff who consistently impress guests with their friendliness, professionalism, and attentiveness. Visitors frequently highlight the exceptionally friendly and accommodating nature of the staff, noting their eagerness to assist at every turn. The reception team, in particular, earns accolades for their warm greetings and ability to make guests feel welcomed from day one, contributing significantly to the overall positive experience.

The employees at Hotel Monterrey are recognized for their readiness to help, going above and beyond to ensure guest satisfaction. Their proficiency in English is appreciated by international visitors, who find communication smooth and seamless. The staff's kind demeanor and diligence create an inviting atmosphere throughout the hotel, contributing to the charm of its colonial setting.

Guests praise the high-quality service provided, noting the impressive attention to detail and excellent presentation by all staff members. The team's consistent efforts to address any concerns or requests promptly further emphasize the hotel's commitment to guest satisfaction. With such glowing reviews, the staff at Hotel Monterrey stands out as a key component of the hotel's recommendation-worthy reputation.

Wi-Fi

Travelers visiting Hotel Monterrey can generally look forward to having a reliable internet connection during their stay. The hotel offers good WiFi, which most guests have found satisfactory for their needs. While the Wi-Fi service is mostly praised, some guests have noted occasional weak spots within the hotel premises. However, for the majority, the connectivity is both stable and effective, contributing to a positive experience overall. Though there might be rare instances where the Wi-Fi does not function perfectly, the general consensus from guest reviews suggests that the internet service is adequate, and often described as excellent or decent. For those who prioritize staying connected, Hotel Monterrey seems to offer a reasonably dependable WiFi experience.

Pool

Perched atop Hotel Monterrey, the rooftop terrace is a delightful retreat featuring a pool and bar that offer panoramic views of the old town and city square. While the pool itself is on the smaller side, it is nestled within a beautifully designed area complete with sun loungers, making it a perfect spot to unwind and enjoy the Cartagena heat. The water in the pool is refreshing, providing a pleasant respite from the tropical temperatures. The terrace is not just about relaxation; it also serves as a vantage point for taking in the stunning cityscape, making it an ideal location for both morning swims and sunset cocktails. Despite its occasional service interruptions and compact size, the rooftop pool and accompanying facilities offer a charming and enjoyable experience for guests seeking a serene escape above the bustling streets below.

Yes, Hotel Monterrey has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Monterrey.

No, Hotel Monterrey doesn't allow dogs.

No, parking facilities aren't available at Hotel Monterrey.

No, Hotel Monterrey doesn't have a gym.

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