World > South America > Colombia > Bolivar > Cartagena de Indias > Hotels in Cartagena de Indias > GHL Corales de Indias

GHL Corales de Indias

Cartagena de Indias , Carrera 1 No 62-198 (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGHL Corales de Indias offers a well-rounded hospitality experience, particularly appreciated for its strategic location and picturesque ocean views. The hotel's proximity to the airport and key city landmarks strikes a perfect balance between accessibility and tranquility. Guests speak highly of the serene environment, which is ideal for quiet getaways, yet allows for easy connectivity to tourist attractions. The beach and nearby walking trails further enhance the location's appeal.

The breakfast receives positive remarks for its abundance and flavorful local options, supported by friendly staff. However, there is room for improvement in variety and consistency with some guests finding it repetitive and certain items lacking in quality. The dinner experience also mirrors this trend with praise for the flavorful and well-presented meals alongside criticism for slow service and high prices. The room service, available around the clock, garners favorable reviews for its quality.

Rooms at the hotel are generally spacious and comfortable with stunning ocean views. They are well-kept and organized, although occasional maintenance issues like musty smells and outdated decor detract from the overall experience. Consistent cleanliness is a strong point, though some lapses in maintenance and minor issues with amenities are noted. The cleaning staff receives praise for their efforts and the hotel's cleanliness protocol is commendable, particularly in context of the pandemic.

The hotel’s staff is consistently lauded for their friendliness and helpfulness, contributing significantly to the positive guest experience. Specific staff members are frequently mentioned for their exceptional service. While a few issues with inconsistent service at the reception are mentioned, these are exceptions rather than the norm.

Wi-Fi services receive mixed reviews with some guests finding it reliable and others experiencing connectivity issues, particularly in the rooms and event areas. The pool facilities are largely appreciated for their cleanliness and pleasant atmosphere, though frequent maintenance and safety concerns are highlighted. The beach views from the hotel are beautiful, but direct beach access is not ideal with suggestions for better beach experiences in adjacent areas.

Parking at the hotel is generally favorable, offering secure and free facilities, though some guests find the parking areas narrow and difficult to navigate. Families particularly appreciate the hotel for its kid-friendly amenities, spacious environment and variety of activities for children, making it an excellent choice for family vacations.

Overall, GHL Corales de Indias stands out for its strategic location, comfort and friendly service. Enhancements in food variety, maintenance and Wi-Fi connectivity could further improve the guest experience.
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Beachfront Hotel

Located in the North Zone, this hotel is beachfront with a large pool area situated close to the sand, offering convenient access to the sea.

Hotel near The Beach

This hotel offers proximity to the beach. It provides comfortable accommodations, making it a convenient choice for beachgoers.

Hotel with Spa

This hotel is listed as having spa and pool facilities. It is a great option for travelers seeking relaxation and wellness.

Family Friendly Hotel

This hotel offers a comfortable stay with amenities suitable for families. Its location is convenient for accessing local attractions.

Hotel with Swimming Pool

This hotel offers a pool area with a relaxing atmosphere, perfect for unwinding. Its location provides a balance between city access and tranquility.

Children's Pool Outdoor Pool

Business Hotel

GHL hotels often provide business facilities such as meeting rooms and business services. This hotel is likely equipped to accommodate business travelers' needs.

Hotel with Gym

This hotel offers gym facilities for its guests. It provides an option for travelers looking to exercise.

4-Star Hotel

This hotel offers excellent customer service, with friendly and helpful staff. Its location is perfect, close to everything needed for a comfortable stay. It provides a memorable and convenient experience.

Hotel with Outdoor Pool

This hotel features two outdoor pools, including a children's pool with a waterslide and a water park, offering extensive aquatic fun for families. Guests can enjoy ocean views from the pool areas.

Hotel with Children's Pool

This hotel provides a children's pool with a waterslide and offers free water park access. It also has a free children's club, a playground, and a game room, making it very family-friendly.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Parking

Accessible Hotel

Room Types

Double Room This double room features sea views, air conditioning and a private bathroom with a shower. Free toiletries are included.

Superior Twin Room This superior twin room features a balcony with views of the sea, air conditioning and a private bathroom with a shower. Free toiletries are included.

Junior Suite with Sea View This Suite features a balcony with views of the sea, air conditioning and a private bathroom with a shower. Free toiletries are included.

Standard Twin Room ( 2 Single Beds) Guests will have a special experience as this twin room offers a pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 2 beds.

About GHL Corales de Indias

License: 28874

Guest Reviews

7.7

Good

Location

GHL Corales de Indias enjoys a highly praised location that is frequently highlighted in guest reviews. Situated conveniently close to the airport, the hotel offers the perfect blend of accessibility and tranquility. Visitors appreciate how the location is just a short drive from the historic walled city, yet far enough to avoid the hustle and bustle, creating a serene and restful environment. The proximity to the beach and scenic ocean views from the rooms enhance the experience, making it an attractive stay for those seeking relaxation by the sea.

Guests also note the hotel's peaceful surroundings, ideal for both quiet getaways and easy connectivity to tourist attractions. Despite some mentions of limited nearby activities and the necessity of taxis for exploring deeper into Cartagena, the benefit of being near the airport and key city landmarks without the associated noise is a recurring positive theme. The location is especially convenient for early flights or late arrivals and the closeness to a quieter part of the city adds to the appeal.

Additionally, there are features such as nearby walking trails that are perfect for exercising or leisurely strolls. While some reviewers mention the area feeling a bit isolated from the vibrant center, the majority celebrate the excellent sea views, the tranquil atmosphere and the strategic positioning near significant city points, providing both convenience and peace in a spectacular coastal setting.

Breakfast

Guest reviews of the breakfast at GHL Corales de Indias reveal a mix of opinions, though the overall tone leans positively. Many guests praise the breakfast as plentiful, varied and delicious with friendly staff enhancing the experience. Some reviews highlight the "excellent" selection of sweet and savory options, noting that the generous portions often allow for seconds. The inclusion of local food options and the buffet style are frequently mentioned as positives.

Despite these commendations, there are recurring comments suggesting room for improvement. Several guests describe the breakfast as repetitive with limited variety and basic options and some note issues with specific items, like cold eggs and salty cheese. Others feel the breakfast falls short of international standards and there are a few mentions of unappealing aspects such as lukewarm food, a messy dining area and subpar coffee.

In summary, while many guests enjoy the breakfast offerings at GHL Corales de Indias, appreciating the abundance and local flavors, there is a consensus that greater variety and consistency could enhance the experience further.

Dinner

The dining experience at GHL Corales de Indias presents a mixed bag of reviews regarding both service and food quality. On the positive side, many guests praise the deliciousness and variety of the food with mentions of flavorful meals and excellent presentation by the chef. Highlights include very good breakfast and dinner options, as well as some phenomenal dishes. Additionally, the restaurant setting is noted for its high level and pleasant ambiance, offering an amazing view of the sea to enjoy while dining.

However, issues with the restaurant service are recurrent. Guests frequently mention slow service with waiting times stretching over an hour and instances of food served cold. This slow pace extends to both the main restaurant and the cafeteria. The variety and quality of food, especially outside of breakfast, have also been criticized. Some guests found the food repetitive, not fresh and lacking in vegetarian options. Additionally, the food tends to be quite expensive relative to its quality with several diners expressing disappointment over the high prices and small portions.

Room service, on the other hand, is available around the clock and has received positive remarks for its quality and taste. Overall, while the food at GHL Corales de Indias has the potential to impress with its delicious flavors and varied dishes, improvements in service speed and consistency in food quality would enhance the dining experience significantly.

Rooms

GHL Corales de Indias presents a varied experience when it comes to room quality. The general consensus highlights the spaciousness and comfort of the rooms, many of which boast stunning ocean views. Notably, the beds are praised for their comfort and the air conditioning generally performs well, contributing to a pleasant in-room environment. The cleanliness of the rooms is a point of commendation with guests frequently noting well-organized and tidy spaces.

However, some aspects detract from the overall experience. Despite the pleasant views, guests have reported that the rooms can suffer from maintenance issues such as musty smells, deteriorating furniture and outdated decor. The presence of humidity and occasional minor details like non-working appliances or broken fixtures occasionally mar an otherwise comfortable stay.

The size of the rooms is generally appreciated, though discrepancies arise with some rooms being smaller than expected. While the junior suites and larger rooms offer ample space and good facilities, some standard rooms and bathrooms are noted to be cramped. Issues such as inconsistent room service and the need for better maintenance are also mentioned.

Overall, while comfortable and spacious, the rooms at GHL Corales de Indias show signs of aging and would benefit from updates and more consistent upkeep to enhance guest experiences.

Beds

Guests of GHL Corales de Indias consistently highlight the comfort of the beds with many describing them as very comfortable and clean. The bedding is noted for being well-maintained and rooms often feature spacious and big beds. Many guests appreciate the extra pillows available on demand and the option to combine beds to create a larger sleeping area. Several reviews commend the wide and reliable beds that contribute to a good night's sleep. However, some guests pointed out issues with older or worn-out mattresses, which occasionally led to discomfort. Despite this, overall perceptions are positive with numerous guests finding the beds to be in good condition and contributing to the hotel's inviting atmosphere.

Cleanliness

Situated along the serene coastline, GHL Corales de Indias offers a mixed experience when it comes to cleanliness and maintenance. Guests frequently praise the hotel for its well-maintained facilities and the consistent daily room cleaning service. Many are content with the clean rooms, comfortable beds and the hotel's admirable efforts in maintaining hygiene, especially in the context of COVID-19. Specific highlights include the spotless areas with fantastic sea views, the attentiveness of the cleaning staff and clean organized rooms that add to the overall comfort.

However, there are notable drawbacks. A recurring concern among guests is the pervasive musty smell in the rooms and the inconsistent quality of cleaning in both rooms and common areas. Maintenance issues are apparent with remarks about dirty or poorly maintained bathrooms, unclean hallways and aging facilities showing significant wear and tear. Despite regular towel changes, some guests reported stained sheets and towels with unpleasant odors. Additionally, closures of amenities such as the swimming pool due to ongoing renovations have been inconvenient for guests seeking a full range of services.

While many aspects of the hotel are kept immaculately clean, there's a consensus that improved and more thorough maintenance and cleaning would greatly enhance the guest experience.

Staff

Guests of GHL Corales de Indias consistently praise the hotel's staff for their friendliness, helpfulness and warm, accommodating nature. Positive remarks frequently highlight the attentiveness and exceptional service across various departments, including reception, housekeeping and the cafeteria. Noteworthy mentions include specific staff members like Sandro, Guillermo Orozco, Miguel and Johana, who are commended for their excellent service and friendly demeanor.

Reviewers often express gratitude for the warm welcome, consistent willingness of staff to assist with any requests and the proactive and professional attitude of employees. The hotel's taxi services also receive high praise for being fast, comfortable, safe and particularly friendly.

While the majority of feedback is positive, there are occasional mentions of inconsistent service, especially at the reception and a need for improvement in training certain staff members. Issues such as slow check-in/ check-out processes and unfriendly interactions with some receptionists are noted, but these are exceptions rather than the rule.

Overall, the commitment to customer service at GHL Corales de Indias is evident with the majority of guests feeling well taken care of and appreciative of the staff's efforts to enhance their stay.

Wi-Fi

Guests at GHL Corales de Indias have mixed reviews about the hotel's Wi-Fi service. While some highlight good experiences, noting that the Wi-Fi is very good and stable almost from any location within the hotel, others encountered significant issues. Positive feedback includes comments about excellent and perfectly working internet. However, several guests experienced disruptions, difficulty accessing Wi-Fi in their rooms and overall poor connectivity. There were also mentions of the internet being insecure and unreliable, especially in event areas. The lobby seems to provide better access, but overall, the Wi-Fi is noted as an area needing improvement.

Pool

GHL Corales de Indias garners mixed feedback about its pool facilities with guests highlighting both strengths and areas for improvement. The hotel boasts a variety of pools with most reviewers praising the beautiful, clean and well-maintained swimming areas. Guests especially enjoy the open, spacious pool areas that cater to families and children. The scenic views from the pools and efficient poolside service also receive commendations.

However, several comments indicate recurring issues with pool maintenance and limited availability. Guests have experienced frequent closures and renovations with some pools, particularly the adult ones, being unavailable for extended periods. These maintenance activities are sometimes not communicated in advance, causing inconvenience. Safety concerns around the children's pool area and slippery surfaces are also noted.

On the brighter side, the pools that are operational offer excellent settings for relaxation and family fun, contributing to pleasant stays when facilities are functional.

Beach

GHL Corales de Indias offers some excellent features, but guests have expressed varied experiences regarding the beach access. Although the hotel is situated near the beach, the closest beachfront is not ideal for swimming or other tourist activities and it can be challenging to access. Safety concerns and cleanliness issues have been noted about the beach directly in front of the hotel. Reviews indicate that while the beach can be reached with a short walk, it is not highly recommended due to these factors.

Despite this, many guests appreciated the beautiful beach views from their rooms, highlighting the serene ocean scenery as a positive aspect. The location of the hotel near the water provides lovely vistas, making for a visually pleasing stay. Moreover, the peaceful but empty beaches in the Crespo neighborhood, a short distance away, offer a more suitable alternative for those seeking beach time.

In summary, GHL Corales de Indias offers breathtaking ocean views, though direct beach access and quality may not meet the expectations of all travelers. For a better beach experience, guests might need to explore nearby areas while enjoying the hotel’s picturesque seaside outlook.

Parking

The parking situation at GHL Corales de Indias receives mixed feedback from guests. On the positive side, the hotel provides several amenities including indoor and free parking, a spacious parking area and secure, private parking facilities. Guests appreciate the accessibility of a parking garage located underneath the hotel, which is available at no extra cost.

However, there are notable concerns. Some visitors mention the difficulty of parking access with the parking lot described as narrow and tight, increasing the likelihood of minor car damage. The lack of elevators in the parking areas and sporadic cleanliness issues, such as instances of a dirty or flooded parking lot, are also pointed out. Despite these challenges, the overall availability of parking enhances the convenience of staying at the hotel.

Family

GHL Corales de Indias is highly recommended for families looking to enjoy a vacation with their children. The hotel offers various family-friendly facilities and packages, making it a popular choice for family trips. Guests appreciate the spacious environment and great service with many noting the hotel's comfort and numerous services designed specifically for families.

The hotel boasts an impressive pool area, including a dedicated children's pool and a renovated main pool that caters to both children and adults. The play areas and entertainment options for kids are also praised, providing ample activities to keep the little ones engaged and happy. The hotel’s family-oriented atmosphere and considerate services, like shared family rooms and microwaves in rooms, add to its appeal for families traveling with children.

While some reviews mention occasional crowding and disruptions, most families enjoyed their stay, highlighting the hotel's clean and well-maintained facilities. Overall, GHL Corales de Indias emerges as an excellent option for family vacations, offering a welcoming environment and various amenities that cater to the needs of both children and their parents.

4 Star

GHL Corales de Indias presents a mixed bag of experiences that largely align with its four-star rating, though opinions vary. On the positive side, the hotel is regarded as a decent option with good room facilities and a commendable standard of comfort. Guests have mentioned that it offers good value for a four-star hotel with some minor exceptions, affirming that the overall cost-benefit ratio is suitable.

It boasts high-quality attributes and a high standard overall, comparing favorably to other four-star accommodations in Cartagena. The beds are particularly noted for their comfort and the breakfast, despite some noting it as very limited, was found complete by others who complimented the overall dining experience.

On the downside, some guests feel that the hotel does not fully deserve its four-star rating, citing an outdated feel and issues like limited staff affecting the service level. Specific complaints include the lack of air conditioning in the breakfast area and an adult pool that was under maintenance. There were occasional problems with room amenities, such as the absence of cable TV and minimal channel options.

While some guests felt the hotel's four-star status was overrated, others found the hotel to provide a better-than-average four-star stay. Minor issues and maintenance setbacks aside, GHL Corales de Indias seems to deliver a generally satisfactory experience for most travelers.

Business

GHL Corales de Indias has mixed reviews when it comes to accommodating business travelers. On a positive note, the hotel enjoys a great location and boasts a very good internet connection, essentials for guests on work trips. The staff at the business center is known to be helpful and kind, adding a positive touch to the stay. However, the business facilities are considered average with some guests noting the business center lacks air conditioning and citing inconsistent business services. Additionally, check-in procedures may be slow and parking is reported to be inadequate. Security concerns were raised about the unsecured wifi, making it unsuitable for conducting personal business. While the facilities are generally nice, room service has its drawbacks with reports of cold food and subpar meat quality. Despite these issues, the hotel is still recommended for business trips, showing promise for travelers with less stringent requirements.

Accessible

GHL Corales de Indias stands out for its exceptional accessibility features, from the moment guests check in. The hotel is equipped with facilities specifically designed to accommodate people in wheelchairs and those with different needs, ensuring accessibility for all visitors. Located near the beach and surrounded by parks, the hotel offers an excellent, accessible location.

While the jacuzzi adds to the appeal, some areas may still require further adaptation. For example, rooms may sometimes be challenging for guests with mobility issues and the air conditioning controls might be less accessible. Additionally, the tight parking situation could be problematic and the accessibility to the beach, while possible, is somewhat complicated and distant.

Overall, the hotel provides a very accessible environment for guests with disabilities with the convenience of reaching essential amenities and enjoying the surrounding areas. However, there are areas for improvement, especially in adapting certain room features and external facilities to enhance the experience for all guests.

Children's Pool

The GHL Corales de Indias offers a dedicated children's pool area that has garnered mixed reviews. On the positive side, many guests found the pool to be excellent and perfect for children with some describing it as awesome and great. It is a family-friendly feature that many children seemed to enjoy, adding to the overall appeal of the hotel for families traveling with young ones. The pool comes equipped with a variety of sizes to cater to different age groups and cleanliness is generally well-maintained. There are also pool games available for children, enhancing the fun experience for little ones.

However, there were also some noted drawbacks. At times, the children's pool area has been under maintenance or closed, which has led to disappointment for some guests. Additionally, the need for repairs, especially regarding the pool toys, was mentioned. The safety of the pool floor for children has been questioned due to some accidents reported. There were also comments about the pool being cold and its early closing time, which may not suit all families.

Overall, the children's pool at GHL Corales de Indias generally provides a positive experience for young guests, although some areas require attention and improvement.

Outdoor Pool

GHL Corales de Indias boasts a well-maintained outdoor pool area that has garnered positive remarks from its guests. Visitors rave about the plethora of swimming options with multiple pools that cater to both adults and children, ensuring a pleasant experience for all ages. The pools are consistently described as clean, beautiful and comfortable. Many appreciate the responsive poolside service and the engaging pool games available for kids.

Despite occasional criticisms, such as the children's pool being cold at times or under renovation, the overall sentiment remains favorable. Guests highlight the incredible sea views from the balconies, adding to the charm of the poolside experience. Comfortable seating and the spaciousness of the pools further enhance their appeal, making the pool area a central feature of this beautiful hotel.

Honeymoon

GHL Corales de Indias offers guests a memorable experience, characterized mainly by its captivating sea views. The fantastic sea views from the balconies allow visitors to fully appreciate the super beautiful landscape of the Caribbean Sea. For honeymooners, the hotel appears to be an enchanting getaway, providing a picturesque backdrop that is both romantic and serene.

Romantic

GHL Corales de Indias offers an undeniably romantic escape, perfect for couples seeking privacy and memorable experiences. Guests frequently highlight the breathtaking views from the balconies, where rooms facing the ocean provide unforgettable vistas. The landscape of the Caribbean Sea is both super beautiful and enchanting with repeated praise for the fantastic sea view from the balconies. These panoramic views create a serene and romantic atmosphere, ideal for couples looking to enjoy a picturesque and intimate getaway.

Beachfront

GHL Corales de Indias boasts a prime beachfront location with every guestroom offering impressive sea views. Guests can enjoy stunning sunsets from their rooms, the balcony or while lounging by the pool. The vistas of the Caribbean Sea are consistently praised, described as fantastic and super beautiful. The hotel is in close proximity to a nearby beach, necessitating only a minimal walk for access. Despite some mentions of limited direct access to the beach, the overall ambiance and the environment appear to be positive aspects of the hotel. Additionally, guests appreciate the sea-facing views and the beautiful landscape, enhancing their overall experience of the beachfront stay. The service at the hotel is also positively reviewed, adding to the appeal of the scenic views and relaxing setting.

Yes, GHL Corales de Indias has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at GHL Corales de Indias.

No, GHL Corales de Indias doesn't allow dogs.

Yes, parking facilities are available at GHL Corales de Indias.

Yes, GHL Corales de Indias has a gym.

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