Candilejo Hotel Boutique

Cartagena de Indias , , Calle Del Candilejo Kra 6 # 33-35 (Show on Map)


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Summary of reviewsCandilejo Hotel Boutique, located in the heart of Cartagena's historic center, garners positive reviews for its prime location and welcoming atmosphere. Travelers appreciate its proximity to key attractions, the ease of exploring the city by foot and the additional sense of security due to its location next to a police station. Despite being central, the hotel manages to provide a peaceful retreat with easy access to the harbor for trips to the Rosario Islands. The staff receives high praise for their attentiveness and hospitality, enhancing the overall guest experience.

Breakfast at the hotel is generally well-received with many guests enjoying the delicious, homemade items, excellent coffee and fresh fruit. The breakfast is seen as a pleasant start to the day, often served on the terrace with ample portions and attentive service. However, there are mixed reviews with some guests pointing out limited options and occasional dissatisfaction with the quality or variety.

The rooms at Candilejo Hotel Boutique offer a diverse experience. Many are described as clean, comfortable and aesthetically pleasing, featuring effective air conditioning and modern bathrooms. However, some guests report issues with room conditions, such as lack of windows, poor ventilation, occasional noise and minor maintenance concerns. While some rooms are beautifully decorated with a charming retro touch, others may have problems with smelly conditions, mold or being too small.

Cleanliness at the hotel is largely praised, though there are occasional mentions of issues like tiny or dirty rooms, leaks and unpleasant smells. Despite these concerns, the staff's consistent efforts in upkeep are generally commended.

Staff at Candilejo Hotel Boutique is a standout highlight with guests frequently noting their friendliness, attentiveness and willingness to go the extra mile. Though there are isolated lapses in service quality, the overall impression is one of a welcoming and helpful team contributing significantly to the guest experience.

The hotel's free WiFi, however, is often criticized for being weak, slow or non-functional, particularly in the rooms and higher floors. While some areas may have better connectivity, the internet service remains a common complaint.

Bed comfort at the hotel varies with many guests finding the beds to be very comfortable and conducive to a good night's sleep, while others experience hard or uncomfortable bedding. An issue with bedbugs was also noted, suggesting a need for quality control in this area.

Overall, while Candilejo Hotel Boutique offers many compelling positives, including its fantastic location, friendly staff and comfortable, well-decorated rooms, there are areas for improvement in terms of room maintenance, breakfast variety, WiFi quality and bed comfort to ensure a consistently positive experience for all guests.
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Hotel for Honeymoon

Family Friendly Hotel

Small Hotel

3-Star Hotel

Room Types
Double Room The double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a dining area, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV. The unit has 1 bed.

Junior Suite with Balcony The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This suite has a minibar, a dining area, a flat-screen TV and a balcony. The unit offers 1 bed.

Family Room The family room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The family room provides a dining area, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV. The unit has 3 beds.

Standard Family Room The family room offers air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The family room provides a dining area, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV. The unit offers 2 beds.

Deluxe Double Room The double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a dining area, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV. The unit offers 1 bed.

Single Room with Bathroom The single room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The single room offers a dining area, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV. The unit offers 1 bed.

Double or Twin Room with Extra Bed The twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin/double room provides a dining area, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV. The unit has 2 beds.

Guest Reviews
Location
Candilejo Hotel Boutique boasts a prime location, making it a top choice for travelers wanting to immerse themselves in the vibrant heart of Cartagena. Nestled in the historic center, the hotel is steps away from the clock tower and main square, placing guests within easy reach of the city's best attractions, restaurants and clubs. The charming old city center with its rich architecture and picturesque streets, is right on the doorstep.

Guests appreciate the hotel's proximity to key tourist sites and the ease of exploring the city by foot, thanks to its very walkable surroundings. The location is also noted for being safe, situated next to a police station, which adds an extra layer of security.

Despite being central, the hotel offers a quiet retreat, allowing visitors to enjoy both the hustle and bustle of Cartagena and some peaceful downtime. The area is also strategically positioned close to the harbor for trips to the Rosario Islands.

In addition to the strategic positioning, the hotel staff receives kudos for their attentiveness and hospitality, enhancing the overall experience. For those seeking both convenience and comfort, Candilejo Hotel Boutique stands out as an excellent choice, providing great value right in the nucleus of Cartagena's historic charm.

Breakfast
Candilejo Hotel Boutique offers a varied breakfast experience that has drawn a mix of positive and less favorable reviews from its guests. Descriptions of the breakfast often highlight its deliciousness with many guests praising the inclusion of fresh, homemade items and a rotating menu that ensures a different and plentiful offering each day. A recurring theme in the positive feedback is the excellence of the coffee and the freshness of the fruit, which many guests found quite satisfying.

The breakfast has been described as excellent, complete and well-prepared, often catering to different dietary needs, including vegetarian options. It is often served on the terrace, providing a pleasant start to the day with ample food portions and attentive service.

However, there are also recurring notes about limited options and a menu that some found not varied enough. A few guests found the breakfast disappointing, citing lack of variety and sometimes greasy items. Some noted that the breakfast, though tasty, was small in portion or limited to basic items like an arepa and tea. The perception of value also varied with a few guests feeling that the breakfast did not match the rate they paid.

Despite some mixed opinions, the breakfast at Candilejo Hotel Boutique generally receives commendations for its taste and freshness, making it an appreciated part of many guests' stay.

Rooms
Nestled in the heart of the city, Candilejo Hotel Boutique offers a diverse range of room experiences for travelers. Many guests have praised the hotel for its comfortable, clean and spacious rooms. The air conditioning is notably effective, making the rooms pleasant even in warmer weather and many rooms are beautifully decorated with a charming retro touch.

However, not all guests found their stay equally gratifying. Some rooms are internal and lack windows, leading to complaints about darkness, humidity and poor ventilation. The absence of hot water, phone and Wi-Fi in certain rooms also detracted from some guests' comfort. Additionally, the hotel’s proximity to bustling streets and the location of some rooms near the reception decreased privacy and contributed to noise disturbances.

While many rooms are well-maintained and cleaned daily, others appear in need of minor maintenance. Issues like smelly rooms, mold and occasional bugs have been mentioned, along with some rooms being very small and in need of better upkeep.

On a positive note, amenities like large, comfortable beds and functional air conditioning have been consistently highlighted and the bathrooms are often described as modern and well-equipped. The overall aesthetic of the hotel, featuring funky decor and lush plants, adds to its appeal.

Summarizing the experience, while Candilejo Hotel Boutique offers many comfortable and aesthetically pleasing rooms, potential guests should be aware of variability in room conditions and be prepared for some rooms that could benefit from an update.

Beds
Candilejo Hotel Boutique offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be very comfortable, even describing them as super comfortable or simply put, excellent. The clean beds contributed to the overall positive experience with some guests particularly noting the large bed as a highlight, especially beneficial for tall people. However, there are noticeable mentions of hard and uncomfortable bedding, pointing to inconsistency in guest experiences. One concerning review mentioned bedbugs in the second room they stayed in, which is certainly an issue that the hotel needs to address. Overall, while many guests enjoyed a comfortable night's sleep, there are areas where the hotel's bedding quality could be improved to ensure a consistently positive experience for all guests.

Cleanliness
Candilejo Hotel Boutique generally impresses with its cleanliness. Many reviews highlight the hotel and rooms as clean, well-maintained and well-conditioned. Guests noted that the rooms and facilities are kept in excellent condition, making for a comfortable stay. The hotel is described as very clean with particular praise for the consistent upkeep and extra towels provided.

However, there are occasional mentions of cleanliness issues, such as tiny or dirty rooms, a leak in the ceiling from rainfall and an unpleasant smell. A few reviews even mentioned rats in the room and a lack of soap, pointing to some inconsistency.

Overall, while the cleanliness of Candilejo Hotel Boutique is frequently applauded, there are a few isolated complaints that suggest the experience can vary. The friendly staff and beautiful facilities do contribute to a generally positive stay, despite occasional cleanliness concerns.

Staff
At Candilejo Hotel Boutique, the standout element of the guest experience is the remarkably friendly and attentive staff. Reviewers consistently highlight their positive interactions, emphasizing that the staff is not only courteous but also cares deeply about the well-being and comfort of their guests. Whether it's the receptionists or the service team, each member is noted for being willing to go the extra mile.

The manager and certain staff members receive specific mentions for their helpfulness, although there are occasional remarks about the inauspicious treatment and a few lapses in service quality. Despite these isolated incidents, the general consensus is that the hotel's team excels in providing a welcoming atmosphere.

Guests appreciate the attentiveness and the eagerness of the staff to assist, often describing them as "super friendly," "awesome," and "wonderful." Such commendations suggest that the staff genuinely contributes to making guests feel comfortable and valued throughout their stay.

In summary, while there may be minor areas for improvement in service detail and training, the overall impression conveyed by the reviews is that Candilejo Hotel Boutique prides itself on its excellent, friendly and helpful staff, adding significant value to the guest experience.

Wi-Fi
The Candilejo Hotel Boutique offers an inviting atmosphere and a range of amenities, but guests consistently note that the WiFi connection leaves much to be desired. While some mention that good internet can be found, many reviews report weak, slow or entirely non-functional WiFi, particularly in the rooms and on the third floor. The common areas may provide a more reliable connection, but overall, the internet service at this hotel appears to be a recurring issue.

3 Star
Candilejo Hotel Boutique, a three-star hotel in Cartagena, offers a mixed experience according to guest reviews. While the service and location receive praise, highlighting convenience and accessibility, other aspects fall short of expectations. Rooms have been noted for being small and lacking basic amenities with some guests mentioning issues like dirt, mold and lack of privacy. Facilities are described as quite average and not reflective of a true three-star quality. The management's approach has also been called into question with reports of unhelpful and rude behavior. Overall, while some positive aspects exist, several guests found the hotel to be underwhelming and not worth the price.


No, Candilejo Hotel Boutique doesn't have any pool.

No, a spa isn't available at Candilejo Hotel Boutique.

No, Candilejo Hotel Boutique doesn't allow dogs.

No, parking facilities aren't available at Candilejo Hotel Boutique.

No, Candilejo Hotel Boutique doesn't have a gym.

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