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Summary of reviewsOne Cuautitlan garners positive reviews for its strategic placement within a bustling shopping plaza, which offers close proximity to an array of restaurants, supermarkets and shops, enhancing convenience for both dining and errands. This is particularly beneficial for business travelers, who appreciate the easy access to work sites. Guests frequently commend the hotel's cleanliness, friendly staff and excellent service, noting the exceptional breakfast as a notable highlight. The secure parking is an added bonus, ensuring accessibility for those traveling by car.
The breakfast at One Cuautitlan is widely appreciated for its quality and healthiness with many lauding the delicious, full and satisfying offerings. Although there are occasional calls for more variety and additional fruit and juice options, the overall sentiment remains highly positive.
Rooms, while praised for being comfortable, clean and quiet, receive mixed feedback regarding their small size, which some guests find restrictive. A few reviews note inconsistency in cleaning services and the lack of certain amenities like connecting TV screens, smoking areas and minibars. Nonetheless, the general cleanliness and comfort of the rooms are positively recognized.
The staff at One Cuautitlan consistently receive accolades for their exceptional service, attentiveness and friendly demeanor. Guests highlight the excellent reception desk service and overall positive interactions with the hotel team, which significantly enhance the guest experience.
The beds at One Cuautitlan mostly get favorable reviews for their comfort, despite some guests finding them too hard or soft. Pillows receive mixed feedback with some guests advocating for improvements, but the overall theme underscores a generally comfortable and restful stay.
In summary, One Cuautitlan is well-regarded for its prime location, superb service, cleanliness and satisfying breakfasts, making it a reliable choice for both personal and business visits.
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