Hotel de la Cité Carcassonne - MGallery Collection
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Hotel de la Cité & Spa MGallery is located in the heart of the medieval citadel of Carcassonne. It is perfectly placed to explore the region’s Cathar castles, the lush vineyards of the Languedoc-Roussillon province and the Canal du Midi, which is a UNESCO World Heritage site. Each of the 47 guestrooms and 13 suites are furnished and decorated with more than a dash of aristocratic style. Several of the rooms and suites have terraces allowing panoramic views of Carcassonne, while others offer vistas of the charming cobbled streets of the citadel.
Summary of reviewsHotel de la Cité Carcassonne - MGallery Collection is a luxurious and authentic hotel located within the walls of the medieval city of Carcassonne. Guests rave about the stunning views of the castle and the cozy garden that adds to the charm of the location. The hotel's authenticity and historic charm add to its appeal and its location makes it an ideal base for exploring the old town and its environs. The breakfast is described as exquisite, fabuleux and perfect with plenty of selections and amazing vegetarian and vegan options. The hotel's restaurant also received high praise for its delicious cuisine. The staff is professional, attentive and accommodating with the reception desk singled out for special praise. The hotel boasts a great spa and an incredible pool that provides a tranquil and serene ambiance. While some guests have noted issues with cleanliness and parking, the overall consensus is that this is a highly recommended five-star hotel that offers exceptional service and a truly unforgettable experience.
Categories
Boutique-style Hotel
With its distinctive design and its strong ties to the region's history, Hôtel de la Cité offers its guests a unique experience and a very romantic atmosphere.
Luxury Hotel
This 5-star MGallery Collection hotel is a 19th-century neo-Gothic masterpiece located within the medieval city of Carcassonne. It features a Michelin-starred gourmet restaurant, La Barbacane, an outdoor pool, a shaded park, and a spa offering Cellcosmet and Cinq Mondes treatments.
Former Castle Hotel
Hôtel de La Cité was initially built in 1909 and its premises were extended in 1913 and 1927. In the 1920s, it became a stop-over for those travelling between Nice and Biarritz or between Biarritz and Barcelona. The hotel was closed during the WWII and reopened in 1945. During the 1950s, it was at the height of its glory but it started declining in the 1960s, with the restaurant closing in 1969 and the hotel itself in 1987. Two years later, in 1989, it reopened under new ownership, but in 1997 Hôtel de la Cité changed hands once again. It was entirely renovated from 1998 to 2001 and the two existing hotels, the four-star Hôtel de la Cité and the three-star Hôtel Dame Carcas were merged into a single luxury hotel. In August 2011, the hotel was acquired by Christine Pujol, an owner of several charming hotels in Carcassonne, thereby opening a new chapter in the hotel's history.
Historic Hotel
Housed within the medieval walls of Carcassonne, a UNESCO World Heritage site, this hotel was once a medieval church. It offers a blend of neo-Gothic decor and Art Deco spirit, providing a unique historical ambiance. Its location between the Eglise Saint-Nazaire and the Château Comtal adds to its historical significance.
Hotel for Honeymoon
Located within the medieval city of Carcassonne, this hotel offers an unparalleled romantic setting. It features a spa, a Michelin-starred restaurant (La Barbacane), and beautifully appointed rooms, perfect for a luxurious and memorable honeymoon.
Hotel with Spa
The hotel features a spa with quality treatments from the Cinq Mondes brand. There is also a relaxation area overlooking the pool, a whirlpool bath with aromatherapy, and a duo cabin. The hotel has a heated outdoor swimming pool.
Family Friendly Hotel
All children are welcome, children up to 2 years old stay for free when using existing beds.
Dog Friendly Hotel
Pets are allowed on request, some charges may be applicable.
Do you accept dogs in all rooms?
No, some rooms only: on demand subject to availability
No, some rooms only: on demand subject to availability
Is there an extra charge?
Yes, € 30 per night
Yes, € 30 per night
Should the dog owner notify you before checking in?
Yes, during the booking process
Show more...Yes, during the booking process
Romantic Hotel
Located in the heart of the medieval city of Carcassonne, this hotel offers stunning views and a historic ambiance. The spa and fine dining options enhance the romantic experience, making it an ideal choice for a memorable escape.
Hotel near Nightlife Spots
Situated in the heart of the medieval city, this hotel boasts a prime location for exploring Carcassonne's nightlife. The on-site bar offers a sophisticated setting for pre- or post-night out drinks, and the spa provides a relaxing retreat.
Hotel with Swimming Pool
This 5-star hotel, a 19th-century neo-Gothic masterpiece, is located within the ramparts of Carcassonne's citadel. It features an outdoor pool, a shaded park, and exclusive gourmet cuisine. The hotel offers exceptional service and a unique atmosphere.
Heated Pool Outdoor Pool
Business Hotel
This 5-star hotel, located in the heart of the medieval city, offers 7 meeting rooms accommodating up to 400 seats. It provides exceptional spaces for events, blending neo-Gothic décor with modern amenities, and includes a Michelin-starred restaurant.
Hotel with Parking
Located within the historic city, this MGallery Collection hotel provides dedicated parking for its guests. Its prime location and secure parking facilities offer both convenience and peace of mind.
EV charging stations
Hotel with EV Charging Stations
This hotel offers Tesla Destination Charging. It is well-situated and provides a spa, making it a luxurious option for EV owners.
5-Star Hotel
A five-star hotel perfectly placed to explore the region’s lush vineyards of the Languedoc-Roussillon province, the Cathar castles and the Canal du Midi which is a UNESCO World Heritage site.
Hotel with Outdoor Pool
Nestled in the ramparts of Carcassonne's citadel, this hotel offers a magical experience with its 19th-century neo-Gothic architecture. It boasts an outdoor pool, beautiful gardens, and exclusive gourmet cuisine, providing superb views from the terrace.
Hotel with Heated Pool
This 5-star hotel features a luxurious outdoor heated swimming pool, offering stunning views of the Saint-Nazaire Basilica. The pool is integrated into the Cinq Mondes spa, providing a comprehensive wellness experience within the medieval fortress.
Guest Reviews
Hotel de la Cité Carcassonne - MGallery Collection's location is unparalleled with many guests raving about its prime position within the walls of the medieval city of Carcassonne. The hotel boasts a stunning view of the castle and a cozy garden adds to the charm of the location. Guests praise the staff, food and ambiance of the hotel with many highlighting the opportunity to stay within the castle walls as a once-in-a-lifetime experience. The hotel's authenticity and historic charm add to its appeal and its location makes it an ideal base for exploring the old town and its environs. The hotel itself is beautiful and guests appreciate the stunning views and central location. It's the perfect place to stay while exploring this amazing medieval city.
The Hotel de la Cité Carcassonne - MGallery Collection is a fantastic place to stay with guests commenting on the large and comfortable rooms, along with an impressive breakfast. The breakfast is described as exquisite, fabuleux and perfect with plenty of selections and amazing vegetarian and vegan options. Guests loved the attention to detail and the fact that everything was homemade, including the bread and pastries. There were also lots of gluten-free options available. Some guests even mentioned that the breakfast was a marvelous way to start each day. The hotel's restaurant also received high praise for its delicious cuisine with some guests describing it as heerlijk eten. One guest even mentioned a special table set aside for breakfast. There were a few negative comments about the breakfast buffet not being the best and the food quality not being up to par, but these were rare. Overall, guests loved the location, the staff and the breakfast with some even saying that everything was perfect during their stay.
If you're looking for a hotel with a great restaurant, Hotel de la Cité Carcassonne - MGallery Collection should definitely be on your list! Despite one review mentioning a lack of variety and high prices, the majority of guests had a wonderful dining experience. Many praised the delicious food and refined atmosphere with one even noting that the restaurant has a Michelin star. The staff were also consistently mentioned as being fantastic. The flexibility to choose where to eat, whether it be in the bar, garden, or restaurant, was appreciated by guests. While some reviewers noted outdoor dining could be chilly, others enjoyed the presentation and quality of the dinner menu. In fact, several guests said that dinner was the highlight of their stay, followed closely by breakfast the next day. Overall, this hotel boasts a fantastic dining option that is highly recommended by guests.
Hotel de la Cité Carcassonne - MGallery Collection offers a memorable stay with comfortable and spacious rooms. Although some rooms are slightly dated, the interior design and furnishings are beautifully arranged. Some rooms have stunning panoramic views while others face a brick wall. The bathrooms and carpets may need a little updating, but the amenities provided are of high quality. The lack of storage space in some rooms may present a minor inconvenience but the excellent service and prime location within the walled city make up for it. The hotel also boasts a great spa and an incredible breakfast.
Hotel de la Cité Carcassonne - MGallery Collection has received mixed reviews regarding its cleanliness. While some guests have noted dusty, outdated decor and worn-out furniture, others have mentioned very clean and comfortable rooms. Specific issues like dirty windows, carpets and drainage systems have been highlighted in a few reviews. However, the majority of guests seem satisfied with the overall cleanliness of the hotel with some describing it as "impeccable", "pet friendly and very clean" and "beautiful property clean". The cleaning staff has also been praised by a few guests. All in all, cleanliness may not be the hotel's strongest point, but it's definitely not a major issue for most visitors.
When it comes to service, guests have had nothing but positive things to say about the staff at Hotel de la Cité Carcassonne - MGallery Collection. Many noted the friendly and helpful nature of the staff, describing them as professional, attentive and accommodating. Even those with language barriers felt welcomed by the staff's kindness and willingness to assist. The reception desk was singled out for special praise with guests lauding their professionalism and efficiency. There were occasional criticisms from guests of disorganised or inexperienced staff, but these were generally seen as exceptions to an otherwise stellar team. Overall, guests appreciated the effort put in by the hotel's staff to make their stay comfortable and enjoyable, describing them as wonderful, delightful and exceptional.
If you're planning a luxurious stay in Carcassonne, then make sure you book into Hotel de la Cité Carcassonne - MGallery Collection. This lively and well-run hotel boasts a great spa area, where you can enjoy high-quality spa treatments from true professionals. Although the spa is only accessible after pre-booking and at extra costs, it's well worth the expense. You can also indulge in a relaxing swim in the pool until its almost closing time. However, some guests found the spa too small and poorly designed for a 5-star hotel, but overall the service quality of reception and spa was very high.
The Hotel de la Cité Carcassonne - MGallery Collection boasts a beautiful pool that guests are raving about in their reviews. Visitors are in awe of the stunning gardens and pool area that provides a tranquil and serene ambiance. The pool itself is also a major highlight with guests describing it as lovely, nice, beautiful and stunning. The location of the pool is also noteworthy with medieval buildings adding to the incredible view. The hotel also has an outdoor lounge area with a pool, providing a refreshing break on hot days. While some guests reported unsatisfactory pool service, the overall consensus is that the pool is a major plus and a great way to relax while staying at this exceptional hotel.
Guests of Hotel de la Cité Carcassonne - MGallery Collection have provided mixed feedback regarding the hotel's parking facilities. While some found it challenging to find the designated parking area and mentioned that it is expensive, others appreciated the hotel's private parking area just outside the fortress walls. Additionally, many highlighted the excellent service provided by the hotel's valet and shuttle services, which made transportation of luggage to and from the parking area to the hotel simple and stress-free. The hotel's parking instructions were also deemed helpful by several guests. Overall, while parking may be a concern for some, the hotel's convenient location and excellent transportation services more than make up for it.
Looking for a luxurious hotel that caters to families with young children? Hotel de la Cité Carcassonne - MGallery Collection might be what you're looking for! While some guests have noted the challenge of finding a table at the Barbacan restaurant, families with small children will appreciate the kid-friendly amenities. Although the family room's loft area was not present in some rooms, guests still enjoyed their stay with their children. Some have even described the hotel as a great place for families, despite the lack of designated play spaces for children. Additionally, guests with furry friends can rest easy knowing there are bowls ready for their pets. Overall, the hotel is a wonderful place for a drink, but guests may want to note that the extra bed provided for children might not be as comfortable.
Hotel de la Cité Carcassonne - MGallery Collection is a highly recommended five-star hotel with a classic luxurious feel that offers exceptional service. The modern amenities blend well with the old school charm of the establishment. Guests enjoyed the one-star Michelin restaurant and found their stay to be magical and relaxing. However, some felt that the hotel needs significant renovations to meet the standards of other five-star hotels they have visited. Despite this, Hotel de la Cité is a wonderful refuge in the middle of the city and is worth the five-star prices for the treatment and services provided. The spa was small and poorly planned, but guests found their stay exceptional overall.
If you're searching for a magical and authentic place to stay in Carcassonne, look no further than the Hotel de la Cité Carcassonne - MGallery Collection. This luxurious property is located inside the medieval city and is housed within a stunning historical building. Guests rave about the opportunity to experience the rich history of the hotel with some saying that it's like taking a step back in time. The hotel is described as somptueux and luxurious, providing a truly unique experience for visitors. The property is an amazing example of a Schlosshotel from the 70s right in the heart of the impressive Carcassonne Castle. With so much history and an incredible location within the city walls, this hotel is a must-stay for anyone looking for an unforgettable experience.
If you're looking for a truly sophisticated and luxurious hotel experience, look no further than Hotel de la Cité Carcassonne - MGallery Collection. From the magnificent location to the impeccable decor and outstanding service, this is a five-star establishment deserving of its name. Guests can expect nothing less than five-star treatment at its best with the relaxing spa and all-round quality making for an unforgettable stay.
While some have mentioned that the hotel is slightly overpriced, it's important to keep in mind that this is a truly exceptional establishment that more than lives up to its five-star rating. Others have noted that the spa could use a bit of an update, but overall guests agree that this is an incredibly luxurious hotel.
From the exceptional atmosphere to the magnificent decor and location, this is a hotel that truly impresses. While some feel that it needs a bit of work to fully reflect its five-star status, there's no doubt that the experience of staying here is nothing short of magnificent.
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Breakfast
Dinner
Rooms
Cleanliness
Staff
Spa
Pool
Parking
Family
5 Star
Historic
Luxury
While some have mentioned that the hotel is slightly overpriced, it's important to keep in mind that this is a truly exceptional establishment that more than lives up to its five-star rating. Others have noted that the spa could use a bit of an update, but overall guests agree that this is an incredibly luxurious hotel.
From the exceptional atmosphere to the magnificent decor and location, this is a hotel that truly impresses. While some feel that it needs a bit of work to fully reflect its five-star status, there's no doubt that the experience of staying here is nothing short of magnificent.
Yes, Hotel de la Cité Carcassonne - MGallery Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel de la Cité Carcassonne - MGallery Collection.
Yes, Hotel de la Cité Carcassonne - MGallery Collection welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel de la Cité Carcassonne - MGallery Collection.
No, Hotel de la Cité Carcassonne - MGallery Collection doesn't have a gym.
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