Carcassonne43.23383100,
2.36871200,
110 Rue Yves De Kerguelen (vasco De Gama), Zi Du Pont Rouge(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Originals City, Hôtel Pont Rouge in Carcassonne is widely appreciated for its strategic location, combining convenience with a quiet retreat. Positioned a short drive from the city center and medieval sites, the hotel’s proximity to major roads and free parking makes it ideal for travelers seeking easy access while enjoying a peaceful stay. Although the industrial surroundings may lack charm, its accessibility to Canal du Midi and highways enhances its utility for those exploring beyond Carcassonne. The nearby shopping zone adds to its practical appeal.
Breakfast reviews show a spectrum of opinions with many guests finding it hearty, well-presented and satisfying, particularly noting the quality of pastries and service. However, the breakfast's simplicity and lack of hot food disappointed some and its price was seen as high by others.
The rooms offer spaciousness and comfort with commendable cleanliness, benefiting from good soundproofing and cleanliness. Nevertheless, several guests noted that the rooms appeared outdated with maintenance issues in bathrooms and occasional cleanliness concerns such as dust and ants. Despite this, the basic functionality and appropriate amenities make it adequate, particularly for short stays.
The hotel's cleanliness is generally praised with many guests highlighting the fresh towels, clean bedding and well-maintained furnishings. However, periodic lapses in meticulous cleaning and maintenance were noted, suggesting room for improvement.
The staff at the hotel are consistently highlighted for their exceptional friendliness, helpfulness and professionalism, creating a welcoming and inviting atmosphere. The staff's multilingual capabilities further enhance the experience for international visitors.
Despite offering free wifi, connectivity issues are frequently mentioned, suggesting a need for improvement to ensure better access throughout the hotel.
The secure, ample free parking is highly appreciated, making it convenient for guests traveling by vehicle with dedicated spaces for motorcyclists and disabled visitors.
Families benefit from the hotel's amenities such as family-size rooms and cribs, though options for family activities might be limited. The hotel's set-up is favorable for family layovers and road trips.
Guests generally found the beds comfortable with good bedding quality, though some noted the firmness of the mattresses and occasional issues with pillow quality. Soundproofing concerns also affected some guests' sleep quality.
Overall, The Originals City, Hôtel Pont Rouge offers a satisfactory three-star experience with clean, functional amenities and excellent staff service, making it a suitable choice for travelers seeking practicality, especially those with vehicles or needing accessibility accommodations. Show more
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Categories
Hotel near Golf Courses
This hotel offers a practical and comfortable stay in Carcassonne. While not directly adjacent to the golf course, its amenities provide a suitable base for golf lovers seeking a convenient and functional accommodation option in the area.
Business Hotel
This hotel offers meeting rooms and is located in the ZI du Pont Rouge. It provides a convenient location for business travelers.
Hotel with Parking
This hotel provides parking for its guests.
EV charging stations
Cheap Hotel
This hotel offers practical accommodation with essential amenities, suitable for budget-conscious travelers. Its location provides easy access to local attractions while maintaining affordability.
Accessible Hotel
Highlighted among accessible hotels in Aude, ensuring a welcoming environment with accessible features for its guests.
Hotel with EV Charging Stations
This hotel in Carcassonne is equipped with electric vehicle charging stations.
3-Star Hotel
Located in the ZI du Pont Rouge, this hotel offers convenience for travelers. The hotel provides essential amenities for a comfortable stay.
Family Friendly Hotel
Room Types
Superior Double RoomWith a modern décor, this air-conditioned room features a flat-screen TV with satellite channels. It also includes a private bathroom with a shower.
Family RoomWith a modern décor, this air-conditioned room features a flat-screen TV with satellite channels. It also includes a private bathroom with a shower.
Triple Room with 3 Single BedsWith a modern décor, this air-conditioned room features a flat-screen TV with satellite channels. It also has a private bathroom with a shower.
Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Twin RoomThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The twin room offers a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Hôtel Pont Rouge in Carcassonne offers a well-balanced combination of convenience and seclusion, situated a short drive from the city center and medieval sites. The hotel's proximity to major roads makes it ideal for travelers who prefer ease of access, while the quiet setting on the outskirts ensures a peaceful stay. Although the location necessitates a vehicle for easy commuting to central attractions, the nearby shopping zone with restaurants, a cinema and a supermarket adds to the practical allure of this accommodation.
The free parking is a significant benefit for guests, complementing the overall value for money. While some may find the industrial surroundings less picturesque, the hotel's strategic locale near the highway and other major routes offers an excellent stopover for those in transit. Accessibility to Canal du Midi and the main roads enhances its appeal for exploration beyond the city limits.
Despite being somewhat removed from the heart of Carcassonne, the hotel facilitates easy access via car or bus. The calm environment away from the bustling city center provides a restful retreat, though less ideal for those reliant on foot travel. Overall, Hôtel Pont Rouge serves as a convenient and comfortable base for discovering Carcassonne and its charming environs.
Breakfast
Breakfast at The Originals City, Hôtel Pont Rouge in Carcassonne has elicited a wide range of feedback from guests, reflecting diverse experiences. The highlights include those who found it to be genuinely satisfying, describing it as hearty, well-presented and plentiful. The quality of the pastries and breadth of choices at times received specific appreciation, as did the overall top-notch service in the breakfast area. Some guests commended it for being simple yet good with a decent offering of fresh and varied options.
However, there were also numerous critiques. Several guests felt the breakfast lacked variety, hot food and that certain items, particularly pastries, were not fresh or could use improvement. The simplicity of the breakfast was a recurring theme with many noting that it was adequate but not remarkable, mentioning the need for more diversity and better quality.
Price was a contentious point with many considering the breakfast to be expensive relative to the selections available. Specific operational issues such as the absence of toasters, limited cutlery and a crowded breakfast room were also mentioned.
Overall, while some guests enjoyed a satisfying start to their day, others found the breakfast offerings below their expectations and somewhat overpriced.
Rooms
The rooms at The Originals City, Hôtel Pont Rouge in Carcassonne have mixed reviews from guests. On the positive side, many guests found the rooms to be very spacious, well-equipped and comfortable with sizable beds and adequate soundproofing. The minimalist decor was appreciated by some for its simplicity and the overall cleanliness was largely commended with several reviews highlighting the spacious and clean environment. Features such as separate toilets, large showers and basic functionality were noted as advantageous.
However, there were several areas pointed out for improvement. Many guests felt the rooms were outdated and in need of maintenance, particularly the bathrooms, which often had issues such as yellowing grout, broken fixtures and unpleasant smells. Cleanliness was a recurring concern with some guests finding dust, ants or malodorous conditions upon arrival. The room sizes were also frequently described as small or average, leading to a sense of cramped quarters, especially for larger families.
It's notable that comfort levels varied with some guests finding the beds too firm and the overall room temperature inconsistent. Additionally, amenities like small fridges and kettles were sometimes missing, which could be inconvenient for longer stays. Despite these drawbacks, the hotel was deemed suitable for short stopovers, given its proximity to Carcassonne city and other conveniences like free parking.
In summary, the hotel's rooms provide basic and functional accommodation with several commendable features, but there is a clear need for renovation and closer attention to detail to enhance the guest experience.
Beds
Guests at The Originals City, Hôtel Pont Rouge in Carcassonne have shared mixed opinions regarding the beds. Many praised the high quality of the bedding, frequently describing it as good, very good or beautiful. The comfort of the mattresses was a highlight for some with descriptors such as very comfortable beds, soft mattresses and top-notch comfort frequently used. Guests also appreciated the large size of some beds, noting them as big or huge.
However, there were several mentions of beds being too firm or hard for comfort with some guests finding the bedding somewhat hard or even super hard. A few noted that the pillow quality was poor with mentions of small or firm pillows. Soundproofing was occasionally mentioned as an issue affecting sleep quality.
Despite the varied opinions, the consensus leans towards an overall satisfactory sleeping experience with a significant number of guests highlighting the comfort and quality as positive aspects of their stay.
Cleanliness
The overwhelming majority of guest reviews for The Originals City, Hôtel Pont Rouge in Carcassonne emphasize the high standard of cleanliness throughout the establishment. Many reviewers consistently highlight the very clean rooms and bathrooms, which contribute to the hotel’s overall neat and comfortable atmosphere. Clean fresh towels, clean bedding and well-maintained furnishings are frequently mentioned, suggesting that the hotel's staff pays considerable attention to maintaining a tidy environment. Guests noted the impeccable room insulation, effective air conditioning and soundproofing, adding to a peaceful stay.
However, some reviews indicate that while general cleanliness is satisfactory, there are areas needing improvement. Occasionally, issues such as dirty carpets, moldy bathrooms and dust have been mentioned. Additionally, a common concern is the infrequency of room cleaning with some patrons noting that rooms are not always refreshed daily unless specifically requested. The state of maintenance for fixtures, such as peeling ceiling paint and shower tray joints, also emerged as areas where some renovation and more thorough cleaning could benefit the overall guest experience.
Despite these occasional lapses, the hotel’s clean and spacious rooms, coupled with attentive staff and comfortable amenities, create a welcoming and pleasant stay for most visitors.
Staff
The staff at The Originals City, Hôtel Pont Rouge in Carcassonne consistently receive high praise in guest reviews, highlighting their exceptional friendliness, helpfulness and professionalism. Guests frequently describe the staff as lovely, polite and welcoming with many noting the warm and attentive service from the reception team. The hotel's personnel are described as dedicated, competent and always ready to assist, creating a pleasant and inviting atmosphere. Receptionists are praised for their ability to communicate in multiple languages, including Spanish and Italian, which enhances the experience for international visitors. The night manager and other staff members are also noted for their friendly demeanor and willingness to go the extra mile to ensure guest satisfaction. Overall, the hotel's team is commended for their effective, kind and professional service, making the establishment a welcoming and comfortable choice for travelers.
Wi-Fi
The wifi at The Originals City, Hôtel Pont Rouge in Carcassonne has been a common point of concern among guests. While the hotel does offer free wifi, connectivity issues are frequently mentioned. Many guests noted problems with accessing the wifi from their rooms and bathrooms with some experiencing significant delays in service. It appears that wifi accessibility in the rooms could benefit from improvement to ensure a more consistent and secure connection.
Parking
The Originals City, Hôtel Pont Rouge in Carcassonne receives positive remarks for its parking facilities. The hotel provides free secure parking, which is a significant advantage for guests. Ample free private parking is available right in front of the hotel and within its premises, ensuring convenience and ease of access. Motorcyclists find the parking arrangements suitable and there are dedicated spaces for disabled visitors as well. The parking area is described as very large and secure with a closed lot available at night for added safety. Overall, guests appreciate the availability and security of parking, making it an ideal choice for travelers with vehicles. However, a few reviews noted that better availability of parking spaces could be beneficial during peak times.
Family
The Originals City, Hôtel Pont Rouge in Carcassonne offers several accommodations tailored for families. Guests have noted the availability of family-size rooms and suites, including options for four people and quad-size rooms. The hotel provides amenities like cribs, enhancing its suitability for families with young children. Reviews highlight the spaciousness of the family rooms with mentions of large beds and a separate suite corner for teenagers. Ideal for family layovers and road trips, the hotel has garnered positive feedback for its family-friendly setup, making it a convenient stopover for those traveling with children. However, some reviews suggest that the overall options for family activities might be limited.
3 Star
The Originals City, Hôtel Pont Rouge in Carcassonne offers a satisfactory three-star experience with amenities that align well with its rating. Guests found the three-star classification fair and appropriate, noting it as a good choice for a quick stopover or transit. The overall satisfaction among guests suggests that the hotel meets the typical expectations for its star rating, providing a standard but pleasant stay.
Accessible
The Originals City, Hôtel Pont Rouge in Carcassonne boasts impressive accessibility features that make it a suitable choice for guests with disabilities. The hotel's parking facilities are both good and private, ensuring ease of entry and comfort for those traveling by car. The bathroom facilities are wheelchair accessible and the hotel overall is adapted for people with reduced mobility. Guests found the location advantageous with easy access to the city center. However, the hotel is not as convenient for those relying on public transport. Despite arriving late in the evening, guests were warmly welcomed, highlighting the accommodating nature of the staff. Overall, the hotel offers a clean, accessible and welcoming environment for a comfortable stay.
No, Hôtel Pont Rouge , Carcassonne doesn't have any pool.
No, a spa isn't available at Hôtel Pont Rouge , Carcassonne.
No, Hôtel Pont Rouge , Carcassonne doesn't allow dogs.
Yes, parking facilities are available at Hôtel Pont Rouge , Carcassonne.
No, Hôtel Pont Rouge , Carcassonne doesn't have a gym.