Hotel Espace Cite

Carcassonne 43.20835500, 2.36776000 , 132, Rue Trivalle (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Espace Cite receives considerable praise across multiple categories, making it a popular choice for travelers visiting Carcassonne. Its standout feature is its exceptional location, just a short walk from the medieval city, which allows guests easy access to the historic center and main attractions. The convenience of on-site parking and rooms offering scenic views of the castle further add to its charm.

Breakfast at the hotel is highly acclaimed, offering a varied, plentiful and high-quality buffet with delightful views of the medieval city. Guests enjoy the dining experience in a light and airy atmosphere with the staff receiving commendation for their friendly service.

The rooms, while on the smaller side, are described as clean, modern and comfortable, making them suitable for short stays. The hotel's cleanliness stands out with high standards maintained throughout the premises, contributing to a cozy and well-kept environment.

The staff at Hotel Espace Cite are often highlighted for their friendliness, helpfulness and professionalism, enhancing the welcoming atmosphere and overall guest experience.

While the free WiFi offers mixed results with stronger connectivity in common areas, the availability of secure and free parking options is a significant plus. Families find the hotel accommodating with spacious family rooms and a location perfect for exploring Carcassonne. However, some rooms may be tight for larger families or those with pets.

The beds generally receive positive feedback for their comfort, although some guests find the pillows less satisfactory and bed sizes smaller than preferred for taller individuals.

Hotel Espace Cite also scores well on accessibility, providing wheelchair-friendly facilities and accessible rooms, making it a practical choice for those with mobility needs. The hotel is also welcoming to pets, offering a warm and accommodating environment for travelers with dogs.

In summary, Hotel Espace Cite is praised for its prime location, cleanliness, friendly staff and practical amenities, making it a recommended choice for an immersive and comfortable visit to Carcassonne.
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Hotel near Golf Courses
Situated near the medieval city, this hotel is also mentioned as being close to the Carcassonne Golf Course. It offers a convenient and comfortable stay for golfers who want to explore both the historic city and enjoy their sport. [12 (from previous search)]

Family Friendly Hotel
This hotel offers family-friendly accommodations. Its proximity to local attractions makes it a convenient choice for families.

Dog Friendly Hotel
This hotel welcomes pets. It provides a comfortable stay for guests traveling with their animal companions.

Hotel near Nightlife Spots
Located on Rue Trivalle, this hotel is situated in a lively area with easy access to local attractions and nightlife.

Hotel with Free Wi-Fi
Hotel Espace Cite provides free Wi-Fi. Its location in Carcassonne makes it a practical choice for travelers seeking both connectivity and access to the city's famous landmarks.

Hotel with Parking
This hotel offers parking and is well-located. Its amenities and service make it a convenient choice for travelers.

Accessible Hotel
Hôtel Espace Cite offers access for mobility-impaired guests with 2 rooms specifically adapted for their needs.

Room Types
Standard Single Room All these rooms have air-conditioning, a TV, a telephone, free Wi-Fi and a private bathroom with shower.

Standard Twin Room All these rooms have air-conditioning, a TV, a telephone, free Wi-Fi and a private bathroom with shower.

Standard Double Room All these rooms have air-conditioning, a TV, a telephone, free Wi-Fi and a private bathroom with shower.

Twin Room with Medieval city view These rooms are located in the 1st floor without elevator, feature a view of the medieval city and include air-conditioning, a TV, a telephone, free Wi-Fi and a private bathroom with shower.

Family Room The family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features a wardrobe, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

Triple Room The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
Hotel Espace Cite boasts an exceptional location, frequently hailed by guests for its proximity to Carcassonne's medieval city. Situated just a few minutes' walk from the citadel walls, the hotel allows visitors to easily access the historic center, making it ideal for sightseeing and exploring the castle and ramparts. The convenience of being at the foot of the citadel is a recurring highlight with guests appreciating the short strolls to the city's main attractions and local restaurants. This central placement also means that the new part of Carcassonne and various points of interest are within comfortable walking distance.

The location's strategic advantage is further complemented by the availability of on-site parking, facilitating a hassle-free experience for those traveling by car. The views from some rooms, offering sights of the castle and city, add to the overall charm, making it a favored spot among visitors who highly recommend it for touring the medieval city. The combination of easy accessibility, historical proximity and practical amenities make Hotel Espace Cite a favored choice for an immersive Carcassonne visit.

Breakfast
The breakfast offerings at Hotel Espace Cite have received widespread acclaim from guests. Reviewers frequently highlight the varied and good quality of the breakfast provided, describing it as delicious, generous and complete. Guests appreciate the buffet's wide selection, which includes sweet and savory options, gluten-free items and plant-based milk. The breakfast is often noted for being plentiful and constantly restocked, ensuring that all choices are available throughout the morning.

Many guests remark on the pleasant dining experience, enhanced by the scenic views of the medieval city, castle complex or ramparts from the breakfast area or terrace. The breakfast room and terrace are described as light and airy, contributing to a delightful start to the day. The staff serving breakfast are praised for their friendly and welcoming demeanor.

While a few guests note that the breakfast could be a bit pricey or express a desire for more variety, the overwhelming consensus is positive. Guests find the breakfast to be of great value with numerous options that cater to diverse tastes. Overall, the breakfast experience at Hotel Espace Cite is highly recommended for its quality, variety and the picturesque views it offers.

Rooms
'Hotel Espace Cite' offers rooms that are consistently described as clean, modern and comfortable. Though compact, the rooms are cleverly organized to maximize utility and ensure a pleasant stay. While guests frequently mention the coziness and practical design of the rooms, they also point out that space is limited with many rooms being described as very small or cramped.

Privacy in the bathroom can be somewhat lacking due to sliding doors or glass partitions. Despite this, the bathrooms are usually clean and functional. The hotel provides good value for money, especially for short stays with some rooms offering beautiful views of the castle. The furnishings are simple yet adequate and the overall ambiance is quiet and well-insulated from street noise.

In summary, 'Hotel Espace Cite' is ideal for travelers seeking a clean, well-located and functional hotel for short stays, accepting the trade-off of smaller room sizes for excellent cleanliness and comfort.

Beds
Guests at Hotel Espace Cite have frequently commented on the comfort of the beds. Many found the beds to be comfortable with good quality and clean bedding and a notable number praised the hotel for its very comfortable mattresses. However, some guests mentioned that the beds were on the smaller side with double and twin beds being notably narrow or short, which might not be ideal for taller individuals.

While the comfort level of the beds generally received positive feedback, the pillows were a common point of contention. Several reviews indicated that the pillows were too soft, low or otherwise uncomfortable, often leading to neck pain. Some described the pillows as thin or shapeless, detracting from the overall sleep experience.

Comfort seemed to vary with personal preferences regarding bed firmness, as some guests found the beds too hard, while others found them decent but initially firm. Despite these mixed views, the bedding was often highlighted as good or of reasonable quality, making the beds sufficient for short stays.

In summary, Hotel Espace Cite offers beds that many guests found comfortable, though potential visitors should be aware of the small bed sizes and the inconsistency in pillow quality. The hotel seems to maintain a clean and cozy environment, making it a passable choice for travelers prioritizing location and basic comfort over luxury bedding.

Cleanliness
Hotel Espace Cite stands out for its impressive cleanliness, which is consistently highlighted by guests. The rooms, although sometimes noted as small, are described as being very clean, tidy and functional. Guests appreciate the spotless and well-maintained nature of the entire establishment, from the bathrooms and rooms to the facilities and common areas. High standards of cleanliness are evident throughout the hotel with rooms being impeccably clean and often described as cozy and comfortable.

The hotel's cleanliness extends beyond just the rooms; the entire hotel, including its surroundings, maintains a pristine condition. Guests frequently mentioned the clean and quiet environment, contributing to a comfortable stay. Noteworthy is the hotel's consistent effort to maintain cleanliness, reflecting positively on the overall guest experience.

While there are occasional remarks about small room sizes and minor decorative issues, the overriding sentiment is one of satisfaction with the cleanliness and upkeep of the hotel. The staff also receive positive mentions for their helpfulness and friendly demeanor, further enhancing the welcoming atmosphere of the hotel.

In summary, Hotel Espace Cite is praised for its exceptional cleanliness, well-maintained facilities and a comfortable, cozy atmosphere, ensuring a pleasant stay for its guests.

Staff
Reviews of 'Hotel Espace Cite' consistently highlight the exceptional quality of its staff, who are frequently described as friendly, helpful and professional. Guests often mention the warm and welcoming atmosphere created by the attentive and knowledgeable team. Many reviews emphasize the staff's ability to accommodate various requests and their willingness to go above and beyond to ensure a pleasant stay.

The reception staff particularly stand out for their courteous service and ability to communicate effectively in multiple languages, including Spanish. Numerous comments praise the staff's efficiency and their readiness to assist with everything from check-in to local information.

The hotel's employees are noted for their unwavering kindness and the personal attention they give to each guest, making everyone feel valued and cared for. This consistent friendliness and responsiveness significantly enhance the overall guest experience, making 'Hotel Espace Cite' a highly recommended destination for travelers seeking excellent customer service.

Wi-Fi
Hotel Espace Cite offers a mixed experience when it comes to WiFi connectivity. Guests reported that the WiFi is most reliable and strong in the reception area and the breakfast room. The connection process, however, can be a bit cumbersome. In the rooms, WiFi performance is varied with some visitors finding the signal weak and sporadic, noting frequent drops in connection. Although some guests mentioned good and even fast WiFi, others found it slow and limited. For those who need consistent access, particularly in their rooms, the experience might be hit-or-miss. An additional concern is that the TV does not have WiFi capabilities. Overall, while the hotel provides free internet access, it may not fully meet the expectations of guests needing robust and consistent online connectivity.

Parking
Hotel Espace Cite offers a range of parking options that cater to various guest needs, ensuring convenience and security for those traveling by car. Many guests appreciate the availability of free parking on site, which includes both outdoor and underground options. The secure parking is a significant highlight, providing peace of mind for visitors who choose to leave their vehicles and motorcycles with some areas even offering surveillance.

Spaces are generally ample, though the parking lot can be tight, requiring good maneuvering skills, especially for larger vehicles. Consequently, guests sometimes have to opt for paid parking alternatives, such as a reasonably priced underground garage or a nearby secured parking lot. Despite these occasional challenges, the free parking is highly valued, particularly given its prime location, allowing guests the convenience of leaving their cars and exploring the area on foot.

In summary, the hotel's diverse parking facilities, combined with several free options and a focus on security, help to enhance the overall guest experience at Hotel Espace Cite.

Family
Hotel Espace Cite boasts a range of features that make it a good choice for families visiting Carcassonne. Visitors commend its spacious and comfortable family rooms, ideal for both short stays and family layovers. The hotel provides a welcoming, family-oriented environment, which guests find cozy and perfect for resting. While some reviews note that certain family rooms can feel cramped, especially when accommodating four people, many agree that the rooms are satisfactory and convenient for families with young children.

The hotel's location is frequently praised as perfect for visiting Carcassonne, providing ease of access and ample parking. Additionally, the family rooms are described as suitable and large with a particular mention of their quietness and spacious bathrooms. However, some reviews caution that the rooms might not suit families with infants or pets due to space constraints.

Overall, Hotel Espace Cite's combination of a family-friendly atmosphere, practical accommodations and great location makes it an appealing option for those traveling with children and aiming to explore Carcassonne on a budget.

Accessible
Hotel Espace Cite is highly regarded for its accessibility, making it a suitable choice for guests with various mobility needs. It boasts a central location with easy access to public transport and is near the bus stop, which aligns well with its proximity to major sites and the city center. The hotel's accessibility features include wheelchair-friendly facilities and accessible rooms, ensuring convenience for all visitors.

Guests appreciate the hotel's well-marked accessibility areas and the high accessibility rating. The hotel is noted for its clean, compact and easily navigable premises, making it an ideal spot for people with reduced mobility. Accessible parking and reserved spaces add to the convenience, as does the option to park for free in the underground garage.

The hotel staff is also praised for their willingness to assist, including carrying luggage when needed. Although an elevator is missing, which could pose challenges for those with strollers or significant mobility issues, handicapped rooms come equipped with excellent grab bars and shower facilities.

While the entrance might not be perfectly suited for wheelchairs and the rooms and bathrooms may feel cramped for elders, the overall accessibility of Hotel Espace Cite makes it one of the more accessible options in and around the Cite. Families with children and mobility-challenged guests can find this hotel a practical and central choice for their stay.

Dog Friendly
Hotel Espace Cite is a haven for dog owners seeking a warm and accommodating environment for their furry companions. The hotel is distinctly dog-friendly, offering suitable facilities and a welcoming atmosphere, making it ideal for both pets and their owners. Guests have noted that dogs are well accommodated, even being allowed to join their families during breakfast. Pets are generally welcome throughout the hotel, although some rooms might not be suitable for them. Despite a few incidents of less-than-favorable staff interactions regarding pet fees, overall, the hotel is very pet-friendly, ensuring a pleasant stay for all two- and four-legged guests.


No, Hotel Espace Cite doesn't have any pool.

No, a spa isn't available at Hotel Espace Cite.

Yes, Hotel Espace Cite welcomes dogs.

Yes, parking facilities are available at Hotel Espace Cite.

No, Hotel Espace Cite doesn't have a gym.

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