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Summary of reviewsHotel Village Toritama stands out for its strategic location on the banks of the highway BR-104, offering easy access and a serene escape from the hustle and bustle of Toritama. Travelers appreciate the tranquil countryside setting, which provides a peaceful and enjoyable environment perfect for relaxation. Despite being somewhat distant from the city center, the hotel's proximity to the highway and secure, spacious surroundings cater well to those looking to explore the area.
Guests have mixed feelings about the breakfast at Hotel Village Toritama. Many appreciate the variety and abundance with a wide selection of juices, regional foods and perfectly brewed coffee. The well-organized and personalized service adds a nice touch. However, some visitors find the breakfast area to be warm and the offerings somewhat limited, suggesting room for improvement in terms of variety and comfort.
The rooms receive mixed feedback with positive remarks often highlighting their spaciousness, comfort and modern facilities. Cleanliness is generally praised with well-maintained air conditioning contributing to a pleasant stay. However, some guests encounter issues such as inadequate cleaning, inconsistent air conditioning performance and a lack of certain amenities like minibars and televisions. Complaints about bathroom odors, leaky sinks and mosquitoes suggest the need for better room maintenance.
Cleanliness across the hotel is largely appreciated with many guests noting the very clean and organized environment. Despite occasional issues like dusty sheets and unpleasant odors, the overall sentiment remains positive regarding the hotel's cleanliness standards.
The staff at Hotel Village Toritama receives widespread acclaim for their exceptional attentiveness and politeness. Visitors consistently commend the team's readiness to assist, from front desk employees to the hotel owner, creating a genuinely welcoming atmosphere and excellent service throughout their stay.
The pool area draws mixed reactions. While the presence of both outdoor and swimming pools is appreciated, cleanliness issues such as dirty water and instances of the pool being unavailable or feeling abandoned are noted. Despite efforts for cleaning, consistency is lacking, suggesting the need for improvements in maintaining the pool's condition.
The comfort of the beds is a key strength frequently highlighted in reviews. Guests describe the beds as wonderful and soft, significantly enhancing their stay. Although the pillows are noted to be somewhat hard, the availability of different bed options, including double and single beds, caters well to various guest needs.
Overall, Hotel Village Toritama offers a strategic and serene location with generally positive hospitality and comfortable beds. While there are areas requiring attention such as breakfast variety, room maintenance and pool cleanliness, the hotel manages to provide a restful and accommodating experience for most guests.
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