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Summary of reviewsThe JW Marriott Caracas hotel boasts an impressive staff that is frequently described as very nice, well-educated and eager to provide solutions. Guests rave about the staff's friendliness and incredible service with many mentioning the unbelievable attention of the evening mesoneros and the incredible service from the front desk. Although some visitors noted that some staff members weren't too knowledgeable about drinks or F&B recommendations, reviewers still appreciated how they were always willing to assist. Even in situations where there were some hiccups, such as deactivated room cards, the staff went above and beyond to offer help. Overall, the staff's mannerisms and attention to guests' needs make for an exceptional stay at this hotel.
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Hotel Taking Steps Towards Sustainability
