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Summary of reviewsEscarpas Resort excels in offering a tranquil and picturesque location nestled between the charming neighborhood of Escarpas and the lively city of Capitólio. Guests frequently highlight its convenience for accessing markets, bars, restaurants and sightseeing spots. The serene, mountain-surrounded environment provides an ideal setting for those seeking peace and scenic beauty, further amplified by the panoramic views. The resort's family-friendly atmosphere and well-maintained facilities, including convenient parking, make it a favored choice for travelers, despite some minor criticisms regarding accessibility to city tours and the lake.
The breakfast at Escarpas Resort is a standout feature, consistently receiving high praise for its excellent quality and variety. Guests enjoy the extensive range of options, including juices, breads and fresh food choices, served in a clean and pleasant environment. The breakfast's great cost-benefit ratio and extended service hours are appreciated, although some guests suggest improvements in catering to dietary restrictions.
Dinner offerings at the resort are generally well-received with commendations for tasty, well-seasoned meals and a solid cost-benefit ratio. Highlighted dishes, like fillet mignon parmigiana, add to the positive dining experience, though some guests feel the menu could benefit from more variety and consistency.
Rooms at Escarpas Resort are praised for their spaciousness, cleanliness and modern amenities, often featuring cozy furnishings and scenic balcony views. Despite a few remarks about noise issues and design simplicity, the general comfort and functionality of the rooms contribute positively to guests' stays.
Cleanliness is a hallmark of Escarpas Resort with guests frequently noting the meticulous upkeep of the entire property, including the pools, gym and rooms. The cleaning staff's exceptional standards and the overall hygienic environment significantly enhance the guest experience.
The resort's staff receives accolades for their exceptional service, attentiveness and friendly demeanor. From reception to kitchen staff, their professionalism and genuine warmth contribute to a welcoming and comfortable stay.
While the free Wi-Fi receives mixed reviews, the gym stands out for its excellent equipment and spaciousness, providing a top-notch workout experience. Pools, including heated options and a luxurious relaxation area, are generally well-maintained and enjoyable, though there are occasional comments about overcrowding and maintenance issues.
Parking at the resort is convenient, providing safe and ample space, although a covered option is lacking. The resort's family-friendly amenities, including a children's area and water park, are highly praised, making it an ideal destination for families. The comfortable beds, despite some criticisms regarding mattress firmness, add to the overall positive experience.
In summary, Escarpas Resort offers a serene and picturesque environment with exceptional cleanliness, friendly staff and family-friendly amenities, making it a delightful choice for both relaxation and adventure. Show more
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Categories
Hotel with Parking
This resort offers free private parking on-site, providing convenience for guests traveling by car. It is located in Capitólio and features an outdoor pool, garden, and restaurant.
Hotel with Outdoor Pool
The resort has three outdoor pools offering ample space for relaxation and recreation. It offers a luxurious stay with stunning views.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with Gym
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Triple Room with Pool ViewThis air-conditioned triple room has a desk, a terrace, garden views and a private bathroom. The unit has 2 beds.
Standard Double RoomThe double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard Triple RoomThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This triple room offers a wardrobe and a flat-screen TV. The unit has 2 beds.
Standard Quadruple RoomThe quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room provides a wardrobe and a flat-screen TV. The unit has 3 beds.
Guest Reviews
8.9
Excellent
Location
Escarpas Resort boasts an excellent location that guests repeatedly highlight as one of its standout features. Nestled between the charming Escarpas neighborhood and the lively city of Capitólio, the resort offers easy access to the city's downtown area, which is filled with markets, bars and restaurants.
The resort's location also provides convenience for sightseeing with a panoramic view that enhances the allure of the beautiful landscape. Guests appreciate the quiet, serene environment, surrounded by mountains, making it a perfect spot for those seeking peace and tranquility. Additionally, the proximity to the parking lot and the resort's well-maintained facilities receive frequent commendation, catering especially well to families with children due to its great structure and outdoor spaces.
Despite being a bit far from some of the city tours and the lake, the resort's overall accessibility with all routes paved and its close distance to the boat tour departure points and stunning waterfalls, make it an appealing choice for vacationers. Overall, Escarpas Resort's blend of wonderful views, excellent breakfast offerings and a convenient yet tranquil location makes it a delightful stay for guests looking for both relaxation and adventure.
Breakfast
Escarpas resort offers a breakfast experience that is highly praised by its guests for its excellent quality and variety. With descriptors such as excellent, wonderful and spectacular appearing frequently, it is clear that the breakfast leaves a lasting impression. Guests commend the extensive range of options available, which includes a variety of juices, breads and other delicious and fresh food choices. Notably, the breakfast is said to be well-organized and served in an environment that many found to be pleasant and well-sanitized, contributing to an overall positive dining experience.
The breakfast service receives accolades for its impeccable execution and great cost-benefit ratio. Many guests highlighted that the breakfast includes something for everyone with plenty of options to choose from and they appreciated the extended hours of service. The coffee also receives special mentions for its quality and many guests were impressed by how delicious the food was.
Despite the overwhelming positive feedback, there are occasional criticisms. Some guests noted that the breakfast could be repetitive, lacking healthy options or occasionally simple. A few mentioned that it fell short of expectations in terms of variety for dietary restrictions like gluten and lactose. However, these observations were in the minority and did not significantly overshadow the general consensus of satisfaction.
Overall, the breakfast at Escarpas resort is described as amazing, splendid and one of the best many guests have ever had, making it a standout feature of their stay.
Dinner
The restaurant at Escarpas resort has garnered mixed feedback from its guests when it comes to dinner. Positively, many found the food to be very well seasoned and tasty with some guests highlighting dishes such as fillet mignon parmigiana as particularly delightful. Overall, the meals are described as generous and varied with reasonable pricing and a solid cost-benefit ratio. The à la carte menu is a consistent favorite, known for its well-prepared dishes and decent portions.
The restaurant also benefits from offering good value for money with affordable pricing and many found its dinner options to be very good, even citing the excellent and delicious breakfasts as a promising indicator of quality meals throughout the day.
However, not all reviews were glowing. Some guests criticized the limited and sometimes disappointing menu options, noting that the food can occasionally be poorly made. The portions, while generally reasonable, were not always found to be on par with the prices. In addition, there were comments on the disorganization during dinner service and the restaurant closing too early for some visitors' liking.
Overall, while the Escarpas resort restaurant offers great potential with its tasty and well-priced meals, there are areas for improvement, particularly in menu variety and consistency in food quality.
Rooms
Escarpas Resort's rooms receive a mix of praise and constructive feedback from guests. Many guests commend the rooms for being spacious, clean and well-maintained, often remarking on their comfort and modern amenities. The views from the balconies, especially those overlooking the pool, are frequently highlighted as a positive aspect. Rooms are described as cozy, air-conditioned and furnished with soft sheets and blankets. Numerous reviews emphasize the functionality and reasonable size of the rooms, noting that they serve their purpose well.
However, some guests mention noise issues, particularly for rooms situated below the restaurant or in areas with heavy foot traffic. Additionally, there are remarks about the rooms feeling somewhat like a basement and the presence of iron doors that amplify internal noises. The design simplicity and the occasional inadequacy of room service are also noted. Rooms located farther from the main facilities require a significant number of stairs to climb, which might be inconvenient for some guests.
Despite these drawbacks, the general consensus points to Escarpas Resort providing comfortable and practical accommodations with exceptional cleanliness and modern touches that contribute to an enjoyable stay. The panorama and cozy environment further enhance the guest experience, making the resort a good choice for those valuing comfort and aesthetic upkeep.
Beds
Escarpas Resort offers a mix of experiences regarding its beds with many guests appreciating the comfortable beds as a highlight. The beds are frequently described as soft and inviting with several remarks about the new bedding adding to the appeal. Some reviewers noted that they slept well due to the comfort provided by the beds and the overall bed comfort was seen as a positive aspect of the resort.
Nonetheless, there are some criticisms to be aware of. Several guests found the mattresses to be excessively soft with a few comparing it to sleeping on flan, which impacted their comfort negatively. Instances of beds being noisy or having faulty springs were also mentioned. The size of the beds and the variation in pillow firmness also drew mixed reviews, indicating that personal preferences might affect one's experience.
Overall, while many visitors found the beds at Escarpas Resort to be a strong point of their stay, inconsistencies in mattress firmness and bed structure might be a consideration for future guests. Adjustments in bedding may benefit future stays, enhancing overall guest satisfaction.
Cleanliness
Escarpas Resort receives high praise for its exemplary cleanliness, which is a standout feature frequently noted by guests. The entire resort, from the pools to the rooms, is consistently described as very clean, well-maintained and meticulously cared for. Pools are particularly highlighted as being clean and inviting, contributing to a pleasant and enjoyable stay. The accommodations, described as new and without defects, add to the overall sense of a well-kept environment.
Guests constantly commend the cleaning staff, noting the exceptional, impeccable and excellent standards of hygiene maintained throughout the resort. This high level of cleanliness extends to all areas, including the spacious and comfortable rooms, the well-equipped gym and the organized facilities. The polite and attentive staff further enhance the resort’s reputation for cleanliness with their professional service.
The resort also offers additional amenities such as a very good gym, game room, heated pools and a pleasant family atmosphere, complementing the clean environment and ensuring a comfortable and enjoyable stay. The excellent breakfast and well-prepared drinks add to the overall positive experience at Escarpas Resort.
In summary, Escarpas Resort stands out for its remarkable cleanliness and well-maintained facilities, providing guests with a pleasant and hygienic environment that significantly contributes to their overall satisfaction.
Staff
At Escarpas Resort, the staff is consistently highlighted for their exceptional service and professionalism. The team is praised as being highly attentive, friendly and well-prepared, offering service that exceeds expectations. Guests frequently mention the genuine kindness and helpful demeanor of the employees, from the reception desk to the kitchen staff. The attentiveness and efficiency of the staff create an inviting and comfortable atmosphere for guests, enhancing their overall experience.
The reception staff stands out for their high level of attentiveness, ensuring a warm welcome and smooth check-in process. The restaurant personnel receive commendations for their great service, contributing to an enjoyable dining experience. The facilities' cleanliness and maintenance are also noted with particular praise for the attentiveness of the cleaning staff.
In addition to the excellent service, guests appreciate the resort's well-maintained structure and the family-friendly amenities that cater to children. Overall, the professional, friendly and polite staff significantly enhance the stay at Escarpas Resort, ensuring guests feel valued and well cared for. Despite a solitary mention of an unfriendly employee, the overwhelming consensus points to a dedicated and cordial team that strives for excellence in hospitality.
Wi-Fi
Guests at Escarpas resort have a mixed experience with the Wi-Fi. While some reviewers indicate that the Wi-Fi works sufficiently well to support activities like working from home, others report issues with weak and erratic signals. The quality of the Internet connection appears inconsistent with feedback suggesting that the Wi-Fi can be unstable and often unreliable. Improvements to the Wi-Fi signal would be beneficial to enhance the overall guest experience.
Gym
The gym at Escarpas Resort receives high praise from guests for its quality and completeness. Reviewers frequently mention the gym as being well-equipped with new and top-notch equipment, which ranks favorably compared to even many high-end hotels in Brazil. The spacious and well-structured gym offers a pleasant experience for fitness enthusiasts. Despite a few comments acknowledging it might not be entirely complete, guests consistently appreciate the excellent facilities available. Overall, the gym at Escarpas Resort appears to be a standout feature, ensuring a positive workout experience for visitors.
Pool
Escarpas Resort offers a range of pool options that guests found to be mostly enjoyable and suitable for both adults and children. The variety includes clean and well-maintained pools, both indoor and outdoor, as well as a heated pool with a nice view that is particularly popular for family time. Guests appreciate the spacious and comfortable pool areas and find them fantastic for relaxation.
There are multiple pool areas including adult and children's pools, a semi-Olympic pool and a special luxurious relaxation area. The heated pool is noted for being particularly good, although some guests mentioned it can be overcrowded and have a strong odor.
Children's amenities received positive remarks, though suggestions were made to extend the hours for the children's pool and to consider heating it. Despite the positive comments, there are recurring mentions of the main and outdoor pools being occasionally dirty with some pools having cloudy water and damaged tiles.
The pool bar service and pool operating hours could use some improvements to enhance guest experience. Service times starting earlier and pools staying open later are aspects that have been highlighted. The overall vast and beautifully maintained pool space makes Escarpas Resort a great destination, albeit with room for some minor renovations and service adjustments.
Parking
The parking at Escarpas Resort has received positive feedback from guests. The location of the parking area is deemed very good, providing safe access for visitors. While the parking is not covered and lacks shade, it offers ample space which ensures convenience for guests. The resort itself is situated in a quiet location, enhancing the serene experience with its beautiful views and absence of noise. Despite the open nature of the parking lot, the area is noted for being secure and easy to access.
Family
Escarpas Resort stands out as a top choice for families, especially those with young children. Guests have praised its excellent facilities dedicated to children's entertainment, featuring a clean and organized children's area complete with toys and a mini water park. The baby pool with good water pressure is a particular highlight, ensuring both safety and fun for the little ones.
The resort offers a variety of activities that engage kids, which the whole family can enjoy together. Its pleasant family atmosphere and overall tranquility make it a perfect destination for relaxation. The family game room and the presence of orange trees add unique touches to the resort's charm.
With amenities that cater extensively to families, including a water park for children, the resort guarantees fun and relaxation for both kids and adults. Its structure supports a calm and comfortable stay, making it an ideal spot for family vacations or family time. The high recommendations for family stays confirm that Escarpas Resort is not only great for children but also for couples and groups of friends seeking a serene setting.
Children's Pool
Escarpas resort offers a range of amenities catered to younger guests with particular emphasis on their children's pool. The pool has received positive remarks for being child-friendly, featuring a special area suitable for kids and even a water slide, making it fun and engaging for children. There is talk that the children's pool might be heated, enhancing the comfort for young swimmers, although this feature seems to be a work in progress. However, the cleanliness of the pool has been a point of concern for some with mentions of it needing more regular maintenance. Despite this, the potential expansion and upgrades like heating show promise for continuous improvement, ensuring a more enjoyable experience for families in the future. The resort also boasts additional play areas like a playground, though some other facilities, such as the game room, may require attention and maintenance.
Heated Pool
The heated pool at Escarpas Resort is a point of contention among guests with various opinions reflecting both positive and negative experiences. On the upside, the pool offers a very nice view, which seems to be appreciated by many. There's also a good variety in the pool facilities and its sauna nearby provides an additional relaxation option. Guests find the covered design of the hot water pool convenient, especially during poor weather conditions.
However, issues with the pool start to surface when it comes to size and cleanliness. Many find the heated pool to be too small and often crowded, making it less enjoyable. Cleanliness is another recurrent concern with some guests reporting that the heated pool was very dirty and emitted a bad smell. The temperature regulation also appears to have room for improvement, as certain guests noted that the pools were cold despite being heated.
Operational hours could use better management since guests reported that the pool opens too late and closes at 8 PM, limiting usage periods. Additional complaints include the need to take cold showers and the feeling that the pool's heating could be better. Overall, while the heated pool area has potential and some appealing features, there are significant drawbacks regarding its maintenance, size and temperature that need addressing to ensure a consistently positive experience for all visitors.
Outdoor Pool
Escarpas Resort offers multiple swimming pools, including dedicated outdoor pools for both adults and children. Guests generally found the pools to be very good and well-maintained. The cleanliness of the pools is positively noted, though some guests mentioned issues such as the adult pool having dirty water and loose tiles. The water in the outdoor pools can be quite cold, even under the sun, leading some to suggest that heating would enhance the experience, especially for the children's pool. Despite these concerns, the overall impression of the pool facilities remains favorable.
Yes, Escarpas resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Escarpas resort.
No, Escarpas resort doesn't allow dogs.
Yes, parking facilities are available at Escarpas resort.