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Summary of reviewsO on Kloof Boutique Hotel & Spa is a luxurious four-star hotel that offers a centrally located accommodation along the coastline. The hotel is conveniently located close to Bantry Bay and is situated in a very built-up area with plenty of amenities around. The hotel's excellent location, amazing suites and brilliant staff have impressed guests. While some guests had mixed opinions about the breakfast, many found it to be enjoyable and fresh. The hotel's rooms are beautiful, adequate, clean and aesthetic with exceptional ocean views. The staff is warm, attentive and professional, making guests' stay very enjoyable. The hotel's spa is small but lives up to expectations with excellent treatments and a delightful atmosphere. The pool and jacuzzi were a highlight of guests' stay with a pristine jacuzzi and clean swimming pool. Despite a few shortcomings with cleanliness and misrepresentations on the website, the hotel proved to be a great choice overall for those seeking a high-quality but affordable hotel experience. For couples looking for the ultimate romantic getaway, O on Kloof Boutique Hotel & Spa in Cape Town should be at the top of their list. Show more
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Hotel for Honeymoon
Experience the absolute luxury and comfort at this boutique hotel which offers a plethora of amenities, spectacular views, champagne upon arrival and excellent service, ensuring that all couples spend the most romantic honeymoon vacation.
Hotel with Spa
This boutique hotel offers a spa experience with a focus on personalized service. The spa provides a range of treatments designed to promote relaxation and well-being in a stylish setting.
Hotel for Adults Only
Modern and luxurious, O on Kloof Boutique Hotel is an ideal accommodation choice for couples young and old, solo travellers and even groups of friends who want to spend a tranquil and relaxing vacation in Cape Town. The hotel accepts guests over the age of 12 and features 8 rooms and suites, all tastefully appointed and fully equipped with the necessary amenities. Apart from the relaxing accommodation, the hotel also features invigorating spa facilities and a peaceful atmosphere that will make all guests feel like home.
Hotel where Extra Health & Safety Measures Have Been Taken
O on Kloof likely has implemented strict hygiene and safety measures, especially in the spa area, to ensure a safe and relaxing experience for guests. They likely maintain high standards of cleanliness throughout the property and have staff trained in health and safety protocols.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No We required our guests to complete a medical travel statud form
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Yes, including sit down check in practising social distancing
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 1 June 2020
Answers last updated by O on Kloof Boutique Hotel & Spa
Luxury RoomThese luxury rooms have king-size beds and a private bathroom with bath or shower. They each have a flat-screen TV, coffee-making facilities and a minibar.
Standard RoomThese standard rooms have a double bed and a private bathroom with either a shower or bath. They each have a flat-screen TV, coffee-making facilities and a minibar.
Suite with TerraceThe hot tub and spa bath are the special features of this suite. This air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Featuring a balcony with sea views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Suite with Sea ViewThe hot tub and spa bath are the standout features of this suite. This air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Boasting a balcony with sea views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe King RoomThe double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as garden views.
Standard King RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio.
Deluxe Double or Twin Room with Garden ViewThe spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The twin/double room provides a wardrobe, a safe deposit box, a carpeted floor along with heating.
Deluxe Double or Twin RoomThe spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower.
Guest Reviews
8.1
Very Good
Location
The O on Kloof Boutique Hotel & Spa is a great choice for those looking for a centrally located accommodation along the coastline. The hotel is conveniently located close to Bantry Bay and is situated in a very built-up area with plenty of amenities around. The location is only a few minutes' walk from the beachfront and restaurants. The hotel is also walking distance from main attractions in Seapoint, making it a perfect base for exploring the area. The location is convenient for those who value privacy and quiet, but some guests have noted that walking back to the hotel from the promenade can be difficult as it's uphill and not easy to get transport. Overall, guests have been impressed with the hotel's excellent location, amazing suites and brilliant staff.
Breakfast
Guests at O on Kloof Boutique Hotel & Spa had mixed opinions about the breakfast with some describing it as amazing, wonderful and delicious. Others, however, felt that the selection was poor, the portions were small and the service was slow. Despite this, many enjoyed the fresh fruits and a la carte breakfast options with some even commenting on the attractively set out presentation. While some felt that the breakfast could be improved, others found it to be great with a wide variety of dishes available on the menu. Overall, guests had differing opinions about the breakfast, but many found it to be enjoyable and fresh.
Rooms
The O on Kloof Boutique Hotel & Spa is a beautiful accommodation with adequate, clean and aesthetic rooms that are fully kitted with exceptional ocean views. The decor and finishes are great and you can enjoy outside Jacuzzi in some rooms. The suites are perfect and spacious with comfortable tubs. The staff is warm and attentive which made our stay very enjoyable. The hotel room is well maintained and clean, but some guests complained of issues like old dirty carpets, broken sliding doors and under spec aircon. However, despite these few negative reviews, we had a fantastic stay and would definitely recommend this hotel.
Beds
When it comes to beds, guests have had mixed experiences at O on Kloof Boutique Hotel & Spa. While some noted that their upgraded rooms only had two single beds pushed together and others found the beds to be small, many guests raved about the comfort of the beds. However, a few reviews mentioned stained beddings and dirty carpets. Unfortunately, some guests found the beds to be very uncomfortable and old. One guest also mentioned that the bed was a twin bed and not great for their back. Despite these few negative comments, many guests enjoyed a very comfortable night's sleep.
Cleanliness
The O on Kloof Boutique Hotel & Spa has received mixed reviews regarding cleanliness with some guests describing the place as spotlessly clean, while others mentioned dirty carpets, blocked drains and the absence of sanitizer in the rooms. However, most reviews seem to lean towards positive feedback with guests noting that the jacuzzi and swimming pool were clean and the cleanliness of the hotel overall being a strong point. While some guests found that specific items, such as the bathroom and basin cup, required a good scrub, many guests were impressed with the level of cleanliness, which made their stay enjoyable. The hotel's friendly staff, great location and saltwater pool were also mentioned positively.
Staff
If you want to experience warm hospitality in Cape Town, O on Kloof Boutique Hotel & Spa has a staff that is sure to exceed your expectations. The hotel boasts of perfect, fabulous and amazing staff who are friendly, helpful and professional. They are a team that goes the extra mile to ensure your stay is pleasant and enjoyable. The staff are always ready to assist you, enquiring if you have everything to your liking - making sure that you are comfortable at all times. The director and hostess have left guests raving about their friendly and helpful nature. Visitors also appreciate the personalized service offered with everything requested being arranged perfectly. Although some reviewers mention rude management, the majority of the feedback on the staff is overwhelmingly positive. At the O on Kloof Boutique Hotel & Spa, you will experience impeccable service and the workers are very nice and professional. You will receive excellent customer service in a beautiful location with comfortable room accommodations. It's no wonder some guests refer to the staff as the best they have ever encountered!
Spa
If you're looking for a luxurious spa experience during your stay in Cape Town, look no further than O on Kloof Boutique Hotel & Spa. While the spa may be small, it certainly lives up to expectations with excellent treatments and a delightful atmosphere. Guests have raved about the great massages and some even enjoyed their treatments in the indoor heated pool. However, keep in mind that the spa is closed on public holidays so plan accordingly. The in-house spa may not have been able to accommodate a special request due to space limitations, but overall the experiences were highly enjoyable. The hotel itself is beautifully styled and will welcome you with true heartwarming spa style. Don't miss out on the particularly amazing spa at O on Kloof.
Pool
Looking for a hotel with a comfortable pool and great amenities? Look no further than O on Kloof Boutique Hotel and Spa! With a pristine jacuzzi and clean swimming pool, you're sure to relax in style. While some guests did note that the pool was a bit chilly at times, overall it was a wonderful spot to unwind and enjoy the beautiful surroundings. Unfortunately, there isn't any indoor parking available, but that didn't stop guests from enjoying themselves. And speaking of the jacuzzi, the private option was a particular highlight - with an amazing view to boot. While some reviewers expressed disappointment at false advertising regarding the jacuzzi, this was more than made up for by the excellent swimming pool hours and the option to enjoy a heated pool. All in all, the pool and jacuzzi were a highlight of guests' stay at O on Kloof Boutique Hotel and Spa - book today to experience it for yourself!
4 Star
The O on Kloof Boutique Hotel & Spa is a luxurious four star hotel that provides a pleasant and impressive stay for its guests. Despite one or two negative reviews about the facilities, the majority of guests found everything to be perfect. Breakfast, although considered just okay by some, was enjoyed by most. While some guests found the view and price to be disappointing, others did not seem to mind. Despite a few shortcomings with cleanliness and misrepresentations on the website, the hotel proved to be a great choice overall for those seeking a high-quality but affordable hotel experience.
Romantic
If you're looking for the ultimate romantic getaway, O on Kloof Boutique Hotel & Spa in Cape Town should be at the top of your list. Guests have described it as heaven on earth with a cozy atmosphere and luxurious feel. For couples looking to unwind and relax, this is the perfect spot. The breakfasts and views from the rooms are exceptional, but what really sets this hotel apart is the beautiful sun deck with a private Jacuzzi. Many guests have celebrated their anniversaries at O on Kloof, enjoying the privacy of their balcony and the romantic atmosphere of the private Jacuzzi. Highly recommended for a one night getaway, the private suite with a Jacuzzi under the stars is a must-try. Book your stay and experience the ultimate in romantic luxury.
Yes, O on Kloof Boutique Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at O on Kloof Boutique Hotel & Spa.
No, O on Kloof Boutique Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at O on Kloof Boutique Hotel & Spa.
Yes, O on Kloof Boutique Hotel & Spa has a gym. For more information, read the answers to the Gym questionnaire